Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Enterprise Account Executive

Company: Creatio

Location: USA

Posted Sep 23, 2024

The job posting is for an Enterprise Account Executive Banking at Creatio Company, a global vendor of a platform to automate industry workflows and CRM. The company is seeking an experienced field sales professional to help scale the number of enterprises using the Creatio CRM platform.

Payroll Specialist

Company: Limble

Location: USA

Posted Sep 23, 2024

The job posting is for a Payroll Specialist role at Limble, a company that empowers unsung heroes and revolutionizes maintenance operations. The role involves managing US and Canada payroll operations, ensuring accuracy and compliance, and collaborating with the VP of Finance. The company offers a range of benefits, including flexible PTO, paid holidays, and stock options.

Senior Business Analyst - Incentives

Company: HubSpot

Location: USA

Posted Sep 23, 2024

HubSpot is seeking a Senior Strategy and Operations Analyst to join their Customer Success Strategy and Operations team. The role involves building operational processes, identifying efficiencies, and providing actionable insights into global business trends. The ideal candidate will have a customer-first mindset, 4+ years of experience in strategy and operations, and proficiency in BI tools.

Security Risk Associate

Company: Signifyd

Location: USA

Posted Sep 23, 2024

The Security Risk Associate role at Signifyds involves enhancing the Governance Risk and Compliance GRC program, collaborating with the Security Risk Manager, and performing various duties such as reviewing policies, conducting security assessments, and supporting audits.

Senior Director Sales Operations and Strategic Analysis

Company: Nutrafol

Location: USA

Posted Sep 23, 2024

The job posting is seeking an experienced Senior Director of Sales Operations to oversee the strategic development and execution of incentive compensation plans. The ideal candidate will have experience in maximizing field efficiency, developing highly motivating IC plans, and managing direct reports.

Director, Project Management

Company: Precisionmedicinegroup

Location: USA

Posted Sep 23, 2024

QuartzBio is looking for a Director of Project Management to oversee the planning and execution of projects for the implementation of their Software as a Service (SaaS) solutions. The role involves leading a team of project managers, developing and implementing project management methodologies, and collaborating with senior leadership to align project goals with business objectives.

Technical Product Manager

Company: Equipmentsharecom

Location: USA

Posted Sep 23, 2024

EquipmentShare is hiring a Technical Product Manager to lead their permissions and identity management strategy. The role requires experience in product management and technology, and offers competitive compensation and benefits.

Enterprise Sales Engineer

Company: Plaid

Location: USA

Posted Sep 23, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create financial products. The company is dedicated to building a diverse team and values diversity and inclusion.

Customer Support Supervisor

Company: Clipboard Health

Location: USA

Posted Sep 23, 2024

The role requires an excellent coach to provide feedback, identify performance issues, and train agents. The coach must hold high standards, be confident in their feedback, and be able to navigate customer issues. The role involves monitoring agent performance, providing coaching, and handling customer escalations.

Technical Account Manager - Banking & Wealth

Company: Plaid

Location: USA

Posted Sep 23, 2024

Plaid is a company that empowers people to take control of their finances by providing tools and experiences for developers to create their own products. The company is looking for a Technical Account Manager to work with their largest and most strategic customers in the Banking and Wealth segment.

Sr. Data Scientist

Company: AKASA

Location: USA

Posted Sep 23, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong focus on innovation and growth. They have received significant funding and have been recognized as one of the fastest-growing startups in the industry. The company is committed to building an inclusive workplace and has a strong team of leaders and employees.

Enterprise Account Manager, Civil & Infrastructure

Company: Procore Technologies

Location: USA

Posted Sep 23, 2024

Procore is looking for an Enterprise Account Manager to join their Sales team. The role involves working with existing enterprise accounts, leveraging Procore's products and processes to maximize renewals and expansion, and collaborating with other teams to maintain and expand customer revenue base.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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