Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Manager of CRM & Lifecycle Marketing

Company: Thistle

Location: USA

Posted Sep 23, 2024

The Senior Manager of CRM amp Lifecycle Marketing is responsible for maximizing customer engagement across owned marketing channels. The ideal candidate will have experience with strategizing and executing marketing automation, segmentation, and complex workflow builds to drive customer growth, purchase, referral, retention, and winback.

Hubspot Operations Specialist

Company: Grow Therapy

Location: USA

Posted Sep 23, 2024

Grow Therapy is looking for a Hubspot Operations Specialist to build out their Sales Ops function. The role involves troubleshooting workflows, building automations, and refining sales processes. The ideal candidate has experience working in high-volume sales organizations and is Hubspot certified.

Microsoft Security Accelerator Engineer

Company: Pax8

Location: USA

Posted Sep 23, 2024

The Microsoft Security Accelerator Engineer is responsible for supporting partners through the partner journey, conducting product demonstrations, and providing onboarding implementation. They must have strong technical skills, social prowess, and a genuine passion for customer service.

Enterprise Account Manager

Company: TeamSnap

Location: USA

Posted Sep 23, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are seeking an experienced and motivated Enterprise Account Manager to oversee and nurture relationships with governing bodies, large leagues, and associations.

Director of Field Marketing & ABM

Company: StackAdapt

Location: USA

Posted Sep 23, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an experienced leader to join their team as Director of Field Marketing and ABM. The ideal candidate brings prior leadership experience in ad tech, enterprise marketing, and ABM.

Senior Director - Product Marketing

Company: Dropbox

Location: USA

Posted Sep 23, 2024

The role description is for a Senior Director of Product Marketing at Dropbox, responsible for defining and authoring the go-to-market strategy for Dropbox's Core portfolio. The role requires leadership experience, ability to influence senior executives, and strong marketing competencies.

Marketing Manager - Customer Demand Automation

Company: HubSpot

Location: USA

Posted Sep 23, 2024

HubSpot is seeking a Marketing Manager to drive automation programs that enhance customer experiences, streamline sales processes, and generate demand for HubSpot's products. The role requires a highly data-driven individual with strong writing and communication skills, experience in email marketing and marketing automation, and ability to reinvent and not just execute on status quo.

Sr. Software Engineer (Backend)

Company: Nava

Location: USA

Posted Sep 23, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is committed to diversity, equity, and inclusion, and offers a range of benefits and perks to its employees.

Staff Cloud Security Engineer

Company: Lattice

Location: USA

Posted Sep 23, 2024

Lattice is looking for a software engineer with 8+ years of experience in cloud infrastructure development, security concepts, and principles. The role involves working on complex challenges, collaborating with designers and product managers, and mentoring junior engineers. The company offers a competitive salary, benefits, and a remote work option.

Customer Success Engineer

Company: Quantum Metric

Location: USA

Posted Sep 23, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a collaborative culture.

Senior Campaign Manager - Demand Gen

Company: Venafi

Location: USA

Posted Sep 23, 2024

Venafi is seeking a Senior Campaign Manager to support their growth initiatives. The ideal candidate is an eager, open-minded, and high-energy individual who can roll up their sleeves to get things done. The role involves leading strategic planning and digital customer journey execution of integrated marketing campaigns to reach a defined target audience.

Lead, Advanced Analytics, Aircover

Company: Airbnb

Location: USA

Posted Sep 23, 2024

Airbnb is looking for an Advanced Analytics lead to help enable travel for millions of guests and hosts. The role will support Product and Business leaders in the Aircover and Insurance organization, providing insights, recommendations, and enabling data-informed decisions.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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