Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Implementation Specialist

Company: ImageTrend

Location: USA

Posted Nov 19, 2025

ImageTrend Inc. seeks Implementation Specialists to deliver healthcare and emergency response solutions. The role involves project management, client collaboration, and training. The position offers a competitive salary and remote work flexibility.

Senior Product Marketing Manager

Company: Jane App

Location: USA

Posted Nov 19, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by simplifying their lives. They are seeking a Senior Product Marketing Manager to lead strategic initiatives, own key business segments, and drive measurable business impact. The role offers autonomy, flexibility, and the opportunity to work with a mission-driven team.

Dir I - Data Solutions

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 19, 2025

The Regulatory Support Organization (RSO) is seeking a Director I Data Solutions to lead a team in developing data solutions for regulatory reporting. The role involves managing projects, collaborating with stakeholders, and ensuring high data quality. The ideal candidate should have strong communication skills, leadership experience, and expertise in data management and coding.

Manager - Local Marketing

Company: California Closets

Location: USA

Posted Nov 19, 2025

California Closets, founded in 1978, is a leader in premium space management, offering custom-designed organizational solutions and exceptional service. The company values creativity, comfort, and connection in home design. The job description outlines the role of a Marketing Manager who partners with the National Marketing Director to support operators in achieving marketing goals through various campaigns and initiatives.

Growth Analytics Manager - Credit Cards

Company: Sunbit

Location: USA

Posted Nov 19, 2025

Sunbit is a fintech company that offers a modern, no-fee credit card experience managed through a mobile app. They use AI technology to provide instant decisioning, streamline fraud checks, and deliver personalized offers at scale. Sunbit is available across a nationwide network of 30,000+ in-person merchant locations and helps teams say yes more often while helping customers move forward with confidence.

Product Owner II - Underwriting Domain

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 19, 2025

This job description outlines a Product Owner II role focused on Agile team collaboration, AI-driven innovation in underwriting risk assessment, and cross-functional stakeholder alignment. The position emphasizes strategic product ownership, technical expertise in data science, and driving digital transformation through AI and analytics to enhance underwriting outcomes and operational efficiency.

FedRAMP Subject Matter Expert

Company: TestPros

Location: USA

Posted Nov 19, 2025

TestPros is a successful IT services company established in 1988, offering a wide range of services including IT support, cybersecurity, compliance, testing, and research and development. They are seeking a skilled FedRAMP Subject Matter Expert to support commercial clients in preparing for Third-Party Assessment Organization audits.

Commercial Counsel Team Lead

Company: G-P

Location: USA

Posted Nov 18, 2025

Globalization Partners LLC is seeking a Commercial Counsel Team Lead for the Americas. The role requires a JD from an accredited US law school, an active law license, and at least 24 months of experience in a commercial counsel position. The position involves preparing, reviewing, and negotiating contracts, providing legal advice, and supporting product development and compliance. The annual base salary range is $148,000 to $222,000 plus variable compensation.

Director - Product Analysis

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 19, 2025

The job description outlines the role of a Director of Personal Auto Product Underwriting Effectiveness at Liberty Mutual. The position involves leading a team to ensure correct classification of policy risks, optimizing quote flow and decisioning processes, developing verification strategies, integrating third-party data, and driving continuous improvement. The ideal candidate should be a strong manager with analytical knowledge and experience in managing others.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Nov 19, 2025

The job description outlines the responsibilities and requirements for a Technical Support role in a Customer Success team. The role involves providing 24/7 support to online merchants through live chat, email, and occasional phone calls. The ideal candidate should have technical expertise, strong communication skills, and a passion for problem-solving. The position offers a competitive salary and benefits package.

Senior Manager

Company: Rob Levine Legal Solutions

Location: USA

Posted Nov 19, 2025

Rob Levine Legal Solutions is a leading provider of record retrieval services, specializing in efficiently gathering medical records and bills for personal injury and other legal clients. The company is seeking a highly organized and experienced Senior Manager to oversee record retrieval operations, manage a team, optimize processes, and ensure high-quality service delivery. The role requires a strategic thinker who can lead cross-functional teams, drive operational efficiencies, and uphold the company's commitment to delivering accurate and timely records.

Professional Services Engineer

Company: Tines

Location: USA

Posted Nov 18, 2025

The role is a remote Professional Services Engineer position at Tines, focusing on integrating and optimizing workflow automation solutions for customers. The ideal candidate will have 5+ years of experience delivering Professional Services and implementing SOAR platforms, strong customer-facing skills, and experience with APIs and automation solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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