Customer Satisfaction Jobs in Washington DC

Positions 40,701 Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Camp Operations & Extended Day Coordinator - Washington D.C.: 2024-3239

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

The Ops & PMX Coordinator plays a crucial role in managing daily operations of a summer camp, ensuring seamless and efficient experiences for campers and families. Key responsibilities include daily parent communication, handling various camp roles, and maintaining high professionalism. The role involves collaborating with Headquarters and aftercare programs, setting up and managing carpool, and implementing safety protocols. The ideal candidate should have at least three years of relevant experience, be physically capable of handling children and outdoor tasks, and possess First Aid & CPR certification.

Director, Customer Information Systems

Company: AdvaMed

Location: Washington, DC

Posted Jan 24, 2025

The job posting is for a Director of Customer Information Systems in Washington, DC. The role involves managing interdepartmental and cross-functional teams, providing strategic oversight of the Salesforce platform, and ensuring best practices for configuration and integration. The incumbent will also supervise staff and contractors, foster a positive work environment, and manage complex technology projects. Key responsibilities include business analysis, project management, data analysis, and creating and managing budgets. The ideal candidate should have a Bachelor's degree, 6+ years of work experience, and expertise in Salesforce and other association systems. The salary range is $156,850 - $177,300.

Health Educator - Northeast Region

Company: Labcorp

Location: Washington, DC

Posted Jan 24, 2025

Labcorp, a leading provider of biometric testing services, is hiring medical professionals for event testing roles. These roles involve biometric screenings, COVID-19 testing, and temperature checks. Staff are responsible for event setup, execution, and breakdown, while providing excellent customer service. Key responsibilities include reviewing and explaining screening results, providing health recommendations, and maintaining participant records. Minimum qualifications include being a Certified Registered Dietitian with health psychology and motivational interviewing experience, passing background and drug tests, and having a friendly, professional demeanor. Full-time employees are eligible for comprehensive benefits.

Cook - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining food safety. The hourly rate is $23.30. Benefits include medical, dental, vision, and work/life resources. Aramark values employee development and offers opportunities for skill enhancement. No discrimination is practiced based on various characteristics.

Lead Teacher at Bruce-Monroe Elementary School

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 24, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers various early education and child care options. As a Lead Teacher, you'll lead, coach, and mentor less experienced teachers, implement curriculum, create a nurturing environment, and support center success. Required skills include excellent customer service, organization, and early childhood education experience. Benefits include discounted child care, medical, dental, vision, mental health support, and more. KinderCare is committed to equal opportunity employment.

FUEL CENTER/CLERK

Company: Kroger

Location: Washington, MI

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills. The pay range is $18.25 - $26.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and education assistance.

Classified Cyber Assurance Analyst

Company: SpaceX

Location: Washington, DC

Posted Jan 24, 2025

SpaceX is seeking a classified cyber assurance practitioner to drive its program forward, focusing on assessment, governance, and communications. The role involves assisting in the RMF A&A lifecycle process, ensuring compliance with regulatory requirements, and managing relationships with internal and external stakeholders. The successful candidate will help SpaceX deliver on customer requirements, reduce risk, and ensure mission success. The job requires a high school diploma, 3+ years of experience in cyber assurance, and a DoD IAM Level II eligibility with an active Top Secret security clearance. The compensation range is $80,000 - $115,000 for Level I and $100,000 - $135,000 for Level II, with additional benefits including stock options and comprehensive health coverage.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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