Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Lead Aerospace Systems Engineer

Company: Ansys

Location: Washington, DC

Posted Jan 24, 2025

Catering Manager 2

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Sodexo is seeking a Catering Manager at Howard University in Washington, D.C. The role involves overseeing catering activities for a medium-sized location with a high degree of hands-on involvement in events. The manager will interact with clients, design events, ensure safety, and manage budgets. Sodexo offers a comprehensive benefits package including medical, dental, vision care, 401(k), paid time off, and career growth opportunities.

Staff Pharmacist FT

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the role's critical importance in delivering enhanced human-centric health care. The position involves managing all aspects of the pharmacy, including patient safety, professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The ideal candidate will lead with heart, displaying empathy and compassion for patients, customers, caregivers, and colleagues. They will also motivate and develop their pharmacy support staff, identify business opportunities, and implement solutions to drive growth and improve performance. Required qualifications include an active pharmacy license, no DEA exclusions, immunization certification, and no pending felony charges or convictions for criminal offenses involving controlled substances.

Proposal Manager

Company: Red Carrot

Location: Washington DC

Posted Jan 24, 2025

Red Carrot is hiring an experienced Proposal Manager for their business development team. The role involves managing all aspects of proposal development, collaborating with various teams, and ensuring compliance with solicitation requirements. The ideal candidate should have a Bachelor's degree in Business, Marketing, Project Management, or a related field, along with 5-10 years of experience in managing winning Federal Government proposals, particularly in the Marketing Multimedia industry. Knowledge of the proposal development life cycle and experience with FEDSIM acquisition are also required. Excellent communication skills and the ability to manage multiple tasks simultaneously are essential.

Federal - Data Science Practitioner

Company: Accenture Federal Services

Location: Washington, DC

Posted Jan 24, 2025

Accenture Federal Services, located in McLean or Chantilly, VA, is seeking a professional with client facing experience in the Federal Government, big data analysis, and Python skills. The role involves managing, architecting, and analyzing big data to build data-driven insights and high-impact data models. The successful candidate will also create a value chain to address data acquisition and evaluation challenges, examine data from multiple sources, and contribute to assets offerings and thought leadership. Accenture Federal Services is committed to diversity, inclusion, and equal employment opportunities, and requires US citizenship for this role.

Sr. RF and Network Analysis Engineer, Regulatory (Starlink)

Company: SpaceX

Location: Washington, DC

Posted Jan 24, 2025

SpaceX, founded with the vision of human exploration of the stars, is actively developing technologies for human life on Mars. The company's Starlink project, a global broadband internet system, is already serving 3 million users worldwide. SpaceX is seeking a Senior RF and Network Analysis Engineer (Starlink) to support regulatory advocacy and technical analyses, including modeling and simulation of satellite systems and RF interference. The role involves strategic regulatory recommendations and collaboration with business development efforts. The ideal candidate will have a strong background in RF systems, satellite hardware, and orbital mechanics, with experience in MATLAB, Python, or similar tools.

Camp Experience Coordinator, Nationals Baseball & Softball Summer Camps: 2024-3377

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

The Washington Nationals are seeking a Camp Experience Coordinator for their summer baseball and softball camps. The role involves overseeing camper safety, managing communications, and ensuring a positive camp experience. The ideal candidate should have 3+ years of relevant experience, strong customer service skills, and CPR/First Aid certification. The position offers competitive pay, outdoor work, and opportunities to interact with Nationals players. The camps run from June 16th to August 15th, with locations in Washington D.C., Maryland, and Virginia.

H&M Sales Advisor

Company: H&M

Location: Washington, DC

Posted Jan 24, 2025

As a Sales Advisor at H&M, you'll provide excellent customer service, guide customers through the store, promote products, and maintain a clean sales floor. You'll need fashion knowledge, sales experience, and a passion for customer service. H&M values diversity, offers competitive benefits, and encourages personal style with employee discounts. The role involves a dynamic environment, collaborative teamwork, and opportunities for growth.

Retail Sales Associate - DC USA

Company: Gap Inc.

Location: Washington, DC

Posted Jan 24, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the whole family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be good communicators, problem solvers, and able to handle customer interactions professionally. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages