Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Travel Mammography Technologist - $2,625 per week

Company: Anders Group

Location: Bothell, Washington

Posted Jan 24, 2025

Anders Group is currently recruiting for a travel Mammography Technologist position in Bothell, Washington. The job is a 13-week contract, working 40 hours per week on days, starting from February 10, 2025. Anders Group, a Joint Commission accredited staffing agency, is known for its commitment to providing exceptional customer service to travelers. They offer competitive compensation packages, including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources. The company was founded by healthcare recruiters with a focus on individual and facility goals for quality placements.

Technical Consultant

Company: SUSE

Location: Washington, DC

Posted Jan 24, 2025

CDL Class A Driver

Company: Coca-Cola

Location: Washington, DC

Posted Jan 24, 2025

Engineer III, Data Engineering

Company: Samsung Electronics America

Location: Washington, DC

Posted Jan 24, 2025

The job posting is for a role that involves designing and developing scalable data stores and frameworks with sub-second query latency on highly multidimensional data. The role requires providing engineering solutions for large scale data flows, building real-time streaming pipelines, and delivering products with top-notch quality in a fast-paced environment. The ideal candidate should have a Master's degree in a relevant field or a Bachelor's degree with extensive experience, along with proficiency in Apache Spark, SQL, AWS Glue/Lambda, and AWS as an infrastructure service. The company, Samsung, values diversity and inclusivity, and is committed to providing equal employment opportunities.

Enterprise Account Executive, Corporates-northeast

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 24, 2025

This role involves developing account plans for new and existing accounts, prospecting new customers, managing major accounts, meeting sales goals, collaborating cross-functionally, building relationships, maintaining Salesforce records, and engaging in direct client meetings. The ideal candidate should have experience selling complex software solutions to large enterprises, a growth mindset, and the ability to work with teams across different departments. Thomson Reuters offers comprehensive benefits, a globally recognized culture, learning and development opportunities, social impact initiatives, and purpose-driven work. The target total cash compensation range is $178,500 - $331,500.

Senior Operations Associate

Company: Indivisible Project

Location: Washington DC

Posted Jan 24, 2025

The Senior Operations Associate supports remote and office operations, including office management, contracts, legal finance, events, and basic IT. They work independently and collaboratively, demonstrating strong communication, problem-solving, and organizational skills. Responsibilities include managing travel and operations systems, coordinating DC operations, planning events, managing correspondence, and leading knowledge management. They also handle IT and software management, contracts management and finance, and contribute to organizational culture. Required qualifications include experience in an administrative role, process optimization, communication, interpersonal skills, analytical skills, time management, organizational skills, and troubleshooting. Desired qualifications include inventory management experience, project management, system operation experience, and contract management experience.

Business Development Manager

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

HireStrategy, a top-ranked search firm in the DC marketplace, is expanding its recruitment teams in Reston, VA, Washington DC, and Gaithersburg, MD. The company, known for its great corporate culture and commitment to professional development, offers an Account Manager role with unlimited earning potential, competitive base salary, and above-average commission structure. The role involves developing new accounts, staffing corporate departments with contract-to-hire solutions, and managing a contractor roster for quality delivery. Desired skills include a Bachelor's degree, recruiting or staffing experience, excellent customer service, strong communication, and the ability to work in a fast-paced environment.

IT Project Manager

Company: Trimble

Location: Fort Washington, PA

Posted Jan 24, 2025

Transporeon, a Trimble Company, is seeking a Software Engineering professional with Java coding skills and XML configuration experience. The ideal candidate should have at least two years of IT experience, preferably in logistics, transportation, or freight. They should be able to create project plans, design workshops, and understand customer needs. The role involves solution design, project planning, coordinating technical teams, and ensuring smooth transitions post-go-live. Transporeon values diversity and inclusiveness, offering competitive compensation and benefits. The company is an equal opportunity employer, committed to providing reasonable accommodations for individuals with disabilities and sincerely held religious beliefs.

Executive Chef 2

Company: Sodexo

Location: Washington, DC

Posted Jan 23, 2025

Entry Level Finance/Accounting Associate

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

The company is looking for entry-level or recent graduates with a degree in finance, accounting, or business. The role involves data entry, Excel spreadsheet management, customer service, ad-hoc reporting, and assistance in the month-end closing process. The company offers a great culture with opportunities for growth. Qualifications include a BS/BA in a relevant field, 0-2 years of experience, proficiency in Microsoft Office, ability to work independently and collaboratively, excellent communication skills, and analytical ability.

Travel Nurse RN - Home Health Hospice - $2,575 per week

Company: Anders Group

Location: Lacey, Washington

Posted Jan 24, 2025

Anders Group, a Joint Commission accredited staffing agency, is currently seeking a travel nurse RN for a Home Health Hospice position in Lacey, Washington. The job is a 13-week contract starting from 02/17/2025, with 40 hours per week on days, 8 hours per shift. Anders Group is known for its commitment to providing exceptional customer service to travelers, offering competitive compensation packages, and a wide range of benefits including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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