Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Enterprise Account Executive, Core, Public Sector: Federal Civilian: Dept of Commerce-NSFA

Company: Salesforce

Location: Washington, DC

Posted Jan 23, 2025

Salesforce, a leading company in AI, data, and CRM, is seeking experienced sales professionals for roles in Federal Civilian Agencies, specifically the National Science Foundation Agency. The role involves selling Salesforce's product portfolio, generating new business, and driving strategic initiatives. Preferred candidates have strong sales forecasting skills, enterprise sales experience, and understanding of PUBSEC systems and security guidelines. Salesforce offers comprehensive onboarding, benefits, and a commitment to equality and community service.

Vice President, Federal Sales Executive

Company: BlackLine

Location: Washington, DC

Posted Jan 23, 2025

BlackLine, a leading provider of cloud software automating the financial close process, is seeking a Vice President, Federal Sales Executive. This role involves driving net new business within the federal government, specifically targeting the office of the CFO. The ideal candidate will leverage expertise in federal procurement, understand CFO office buying behaviors, and strategically position BlackLine's solutions. The position offers the chance to pioneer a new market and contribute to BlackLine's long-term success in the federal space. Key responsibilities include driving market growth, maintaining knowledge of federal contracting vehicles, fostering relationships with federal partners, and developing comprehensive sales strategies. The role requires 10+ years of relevant experience in federal sales or business development, expertise in federal contracting vehicles, and strong relationship-building skills.

Technical Product Manager

Company: Booking.com

Location: Washington, DC

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Jan 23, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. The company offers a competitive pay range, comprehensive benefits, and various well-being programs.

Security Specialist, Endpoint and Email Controls Validation

Company: TikTok

Location: Washington, DC

Posted Jan 23, 2025

TikTok, a leading platform for short-form mobile video, is seeking a Control and Validation team member. The role involves defining enterprise security technical controls, designing and implementing IT security solutions, and assessing risks. TikTok values creativity, innovation, and inclusivity, with global headquarters in Los Angeles and Singapore. The company is committed to transparency, trust, and empowering decision-making. The ideal candidate will have experience in automated security testing, enterprise security tools, and GRC security policies, with proficiency in at least one programming language.

Food Service Worker Lead

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

The job description for a Food Service Worker at Aramark involves assisting with food preparation, portioning meals, and serving customers. The role requires teamwork, organization, focus, accountability, and a positive attitude. The hourly pay is $18.75, and benefits include medical, dental, vision, and work/life resources. Responsibilities include food preparation, maintaining cleanliness, handling customer complaints, and cross-training in various areas. Aramark values employee development and equal employment opportunities.

Relationship Banker- Middletown Breiel Blvd - Financial Center

Company: Bank of America

Location: Washington, UT

Posted Jan 23, 2025

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, building relationships, and connecting clients to financial solutions. Key responsibilities include executing the bank's risk culture, growing business knowledge, managing financial center traffic, and driving the client experience. The ideal candidate should be an enthusiastic self-starter with strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. A background in financial services and sales experience is preferred.

Host-Hostess - District E-Sports

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Aramark is seeking a Host/Hostess with excellent guest service skills, organizational abilities, and a positive demeanor. The role involves greeting and seating guests, accommodating special needs, maintaining cleanliness, and collaborating with kitchen staff. Previous experience in food service is preferred. The position offers competitive compensation ranging from $17.00 to $17.00 per hour, along with benefits including medical, dental, vision, and retirement savings plans. Aramark values diversity and equal employment opportunities.

Regional Associate Sales Representative - Chesapeake Bay - Orthopedic Instruments

Company: Stryker

Location: Washington, DC

Posted Jan 23, 2025

Stryker, a renowned medical technology company, is seeking an Orthopaedic Instruments Associate Sales Representative. The role involves promoting and selling Stryker's Orthopaedic Instruments products, conducting product evaluations, and providing excellent customer service. The ideal candidate should be a challenger, team player, charismatic networker, strategic closer, customer-oriented achiever, and game changer. They should possess a Bachelor's Degree, 1-2 years of medical sales experience, and be comfortable with 20% travel. Stryker offers comprehensive benefits, in-house product training, and a competitive work environment. The company is committed to making healthcare better through innovative products and services.

Chef Manager - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Aramark is seeking a Chef Manager - Concessions for Capital One Arena. The role involves managing kitchen personnel, ensuring food quality, maintaining safety protocols, and fostering client relations. The position offers a salary range of $60,000 to $70,000, along with comprehensive benefits. A culinary degree is preferred but not required, with 2-3 years of relevant experience needed. The role involves event-based scheduling, including evenings, weekends, and holidays.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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