Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Executive Chef 1

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Sodexo is hiring an Executive Chef 1 for MedStar Washington Hospital Center in Washington, DC. The role involves overseeing all culinary operations, ensuring excellence in front and back of the house operations. Responsibilities include implementing and standardizing culinary systems, managing daily food production, and conducting Gold Check audits. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth. The ideal candidate should have a strong culinary background, excellent leadership skills, and proficiency in computer and organizational skills.

Cybersecurity Sales Engineer / Solutions Consultant ( Healthcare / DMV )

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 24, 2025

Palo Alto Networks is a cybersecurity company dedicated to being the partner of choice, protecting the digital way of life. They value innovation, disruption, and collaboration, with a focus on shaping the future of cybersecurity. The Solutions Consultant role involves providing technical leadership, defining solutions for customers' security transformation, and meeting sales quotas. The company offers comprehensive benefits, including FLEXBenefits, mental and financial health resources, and personalized learning opportunities. They are committed to diversity and equal opportunity, and expect employees to actively participate in the Solutions Consultant community and industry events.

Personal Banker - Chevy Chase

Company: PNC

Location: Washington, DC

Posted Jan 24, 2025

PNC is seeking a Personal Banker for a Traditional Branch in Washington, DC. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. Preferred qualifications include experience in banking products, digital awareness, effective communications, and prospecting. The position offers a base salary between $46,800.00 - $74,750.00, along with comprehensive benefits including health insurance, retirement plans, and paid time off.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

Travel Nurse RN - Labor and Delivery - $2,424 per week

Company: Medical Solutions

Location: Pullman, Washington

Posted Jan 24, 2025

Medical Solutions is offering a travel nursing job in Pullman, Washington for a Labor and Delivery RN. The position is for 26 weeks, with 36 hours per week on a 12-hour day shift. The company provides a range of benefits including Day One Medical, Dental, and Vision, 401(k) with Company Contribution, Personalized Compensation Packages, Loyalty Bonus Program, Paid, Private, Fully Furnished, Pet-Friendly Housing, Dedicated Recruiter, Per Diem Allowance, Paid Travel, Licensure and Certification Reimbursement, Free Liability Coverage, and Voluntary Benefits. Medical Solutions is known for its positive work culture, offering opportunities for personal and professional growth, and has received several awards for being a great place to work.

Phlebotomist Bilingual Spanish

Company: Labcorp

Location: Washington, DC

Posted Jan 24, 2025

Travel Nurse RN - PCU - Progressive Care Unit - $2,118 per week

Company: Travel Nurse Across America

Location: Puyallup, Washington

Posted Jan 24, 2025

Travel Nurse Across America is currently seeking a travel nurse RN for a 13-week assignment in Puyallup, Washington's Progressive Care Unit. The company is known for its high-paying assignments, supportive staff, and exceptional customer service. Benefits include guaranteed pay, paid sick leave, travel reimbursement, license and certification costs covered, housing options, and comprehensive insurance coverage.

Technical Support Specialist

Company: Crowell & Moring

Location: Washington DC

Posted Jan 24, 2025

The Technical Support Specialist role at Crowell & Moring LLP involves providing direct technical support to attorneys and staff, resolving hardware, software, and networking issues, and maintaining knowledge of relevant products and support policies. The role requires advanced PC skills, ability to troubleshoot Microsoft Office Applications and Windows OS, and legal application knowledge. The position demands clear communication, organization, and the ability to work independently and in a team. A Bachelor's Degree in an IT field or equivalent experience is required, along with a minimum of two years of relevant experience. The firm offers competitive compensation, comprehensive benefits, and a positive, friendly culture.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages