Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Customer Service Associate

Company: Walgreens

Location: Washington, DC

Posted Jan 23, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Regional Sales Director - Washington DC

Company: TASC

Location: Washington, DC

Posted Jan 23, 2025

Federal Data Engineer

Company: Accenture

Location: Washington, DC

Posted Jan 23, 2025

Pharmacy Intern

Company: Walgreens

Location: Washington, DC

Posted Jan 23, 2025

Governance, Risk, & Compliance (GRC) Compliance Assurance Senior Analyst

Company: TikTok

Location: Washington, DC

Posted Jan 23, 2025

TikTok, a leading platform for short-form mobile video, is seeking a Compliance Assurance Senior Analyst. The role involves performing control design walkthroughs, operating effectiveness testing, and collaborating with cross-functional teams to ensure adherence to cybersecurity frameworks like ISO 27001, SOC 2, and PCI-DSS. The ideal candidate should have a strong security controls and compliance mindset, excellent communication skills, and project management abilities. TikTok values diversity and inclusivity, aiming to inspire creativity and bring joy through its platform.

Housekeeping Manager

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

The Housekeeping Manager role at Aramark involves developing and executing housekeeping solutions to meet customer needs, ensuring compliance with safety and sanitation standards, and mentoring employees. The salary ranges from $58,000.00 to $60,000.00, with additional benefits including medical, dental, vision, retirement savings plans, and paid days off. Aramark values equal employment opportunities and professional growth.

Food Service Worker Lead

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Production Specialist

Company: EF Education First

Location: Washington, DC

Posted Jan 23, 2025

Corporate Finance - Financial Engineering - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 23, 2025

Fannie Mae is seeking a Senior Associate in Corporate Finance - Financial Engineering. The role involves collaborating on data processing and analysis using advanced tools, conducting financial analysis, and translating results for stakeholders. The ideal candidate will have 2 years of experience with relational databases, SQL, and data integration. A Bachelor's degree or equivalent is required, with additional preferences for experience with Tableau, AWS Redshift, Agile framework, and Forecasting tools. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits.

Personal Banker - Skyland

Company: PNC

Location: Washington, DC

Posted Jan 23, 2025

Cook

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Jan 23, 2025

Labcorp is seeking a Phlebotomist for a client office in Washington, DC. The role involves providing exceptional customer service, performing skilled specimen collections, and representing the company. The position offers opportunities for continuous growth and comprehensive benefits including medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an employee stock purchase plan. The ideal candidate should have a high school diploma or equivalent, phlebotomy certification, and 2 years of experience. They must be fully vaccinated against COVID-19. Labcorp is an Equal Opportunity Employer committed to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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