Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Enterprise Account Executive-tax/trade

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 19, 2024

This role involves developing account plans for new and existing accounts, prospecting new customers, and closing full solution sales to corporate customers. The position is remote based, with a preference for candidates near Los Angeles. Key responsibilities include prospecting, account management, meeting sales goals, cross-functional collaboration, relationship building, and maintaining Salesforce records. The ideal candidate should have experience selling complex software solutions to large enterprises, a proven track record of sales success, and a strong commitment to the company's mission. Benefits include comprehensive wellbeing programs, a globally recognized culture, learning and development opportunities, social impact initiatives, and purpose-driven work.

Radiologic Technologist - Tacoma - Full-Time

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Dec 19, 2024

The job involves providing radiology services to patients, ensuring high-quality imaging, and maintaining diagnostic equipment. Responsibilities include preparing rooms, developing images, and ensuring patient safety. The role requires strong communication skills, teamwork, and adherence to safety protocols. The company offers competitive wages with a recent increase of up to 9% and a $5,000 sign-on bonus. Essential qualifications include certification as a Radiologic Technologist and Basic Life Support certification.

Barista II

Company: Sodexo

Location: Washington, DC

Posted Dec 19, 2024

Sodexo is seeking a full-time Barista II for varying shifts at the US House of Representatives. The role involves creating quality beverages and food, operating cash registers, and maintaining cleanliness. Sodexo values teamwork, adaptability, reliability, and a safe working environment. Benefits include flexible work, training opportunities, and a comprehensive benefits package. Sodexo aims to create a better everyday for everyone and fosters diversity and inclusion.

Principal Satellite Policy Associate (Starlink Regulatory Affairs)

Company: SpaceX

Location: Washington, DC

Posted Dec 19, 2024

SpaceX, founded with the vision of human exploration of the stars, is currently developing technologies to enable human life on Mars. The Starlink satellite constellation, one of its most ambitious projects, aims to provide fast and reliable internet globally, serving diverse customers from remote teachers to digital nomads. The Principal Satellite Policy Associate (Starlink Regulatory Affairs) role involves advocating for broadband and spectrum policies, representing SpaceX before regulatory bodies, and ensuring necessary licenses and compliance for the Starlink program. The role requires strong legal expertise, understanding of broadband policy, spectrum use, and telecommunications regulatory issues, both domestically and internationally.

Warfare Systems GFE/GFI Systems Engineering Manager (SEM)

Company: Leidos

Location: Washington, DC

Posted Dec 19, 2024

Leidos is seeking a Full-time Principal Warfare Systems Engineer for the Future Guided Missile Destroyer (DDG(X)) program in Washington, DC. The role involves serving as a Warfare Systems Government Furnished Information (GFI) and Government Furnished Equipment (GFE) subject matter expert, supporting the DDG(X) Program with the integration of combat systems, navigation, and command, control, communications, computers (C4), intelligence, surveillance, and reconnaissance (ISR) (C4I) systems. Key responsibilities include providing technical engineering support for development & configuration management of Interface Control Agreements (ICAs), Installation Control Drawings (ICDs), and ship integration changes. The ideal candidate should have extensive experience in US Navy operational and Warfare Systems, with a detailed understanding of US Navy system architecture and combat systems. U.S. Citizenship and Active Secret Security Clearance are required.

Store Mgr II (Rhode Island Place)

Company: TD Bank

Location: Washington, DC

Posted Dec 19, 2024

TD Bank is seeking a Store Manager II for a position in Washington, D.C. The role involves leading and contributing to the growth and profitability of the Consumer Business, managing a store portfolio, and providing exceptional customer and employee experiences. The ideal candidate should have an undergraduate degree or equivalent experience, 4+ years of related experience in retail, customer service, or financial services, and proven business development skills. The role requires deep expert knowledge of the business, banking, and risk profile, along with strong financial analysis, communication, and leadership skills. The position offers competitive compensation, growth opportunities, and a supportive work environment.

Obstetrician/Gynecologist (Kadlec Clinic)

Company: Kadlec Regional Medical Center

Location: Richland, Washington

Posted Dec 19, 2024

Kadlec Clinic in Richland, Washington is offering a full-time OB/GYN position. This role is ideal for new graduates due to the supportive team of 8 physicians and 10 APPs. The clinic handles over 2,700 deliveries annually and offers access to an ASC, Perinatal Center, and Fertility Clinic. The compensation ranges from $309,588 to $446,745 per year, including potential incentives. Richland, located on the Columbia River, provides a healthy work-life balance with abundant outdoor recreation and a thriving economy.

Beauty Sales Consultant, Licensed

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is inviting applications for a Licensed Beauty Sales Consultant to join their beauty retail division. The role involves providing top-notch beauty services and personalized product advice, engaging customers with CVS services and Beauty Club programs, and maintaining a clean and well-stocked zone. The successful candidate will be passionate about the beauty industry, have a current Cosmetology/Esthetician license, and be able to perform ear-piercing services. CVS offers a range of benefits and a pay scale of $18.25 - $26.00 per hour.

Sr. Satellite Policy Associate (Starlink Regulatory Affairs)

Company: SpaceX

Location: Washington, DC

Posted Dec 19, 2024

SpaceX, founded with the vision of human life on Mars, is actively developing technologies to make this possible. The Starlink satellite constellation aims to provide fast and reliable internet globally, currently serving teachers in remote Amazon, researchers in Antarctica, digital nomads, emergency responders, commercial airlines, cruise lines, and rural residents. The company seeks a Senior Satellite Policy Associate to advocate for broadband and spectrum policies, manage regulatory compliance, and secure necessary licenses for the Starlink program. The role requires strong legal expertise, understanding of broadband policy, spectrum use, and telecommunications regulatory issues, both domestically and internationally.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Cashier/Food Service Worker

Company: Sodexo

Location: Washington, DC

Posted Dec 19, 2024

Sodexo is seeking a full-time Cashier/Food Service Worker for varying shifts at the US House of Representatives. The role involves operating a cash register, assisting in food service setup and serving, and supporting the retail operation. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and a 401k. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Branch Manager - DC / DC NoVA Market - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 19, 2024

The job posting is for a Branch Manager position in Branch Banking. The role involves creating a world-class customer experience, educating clients on digital banking platforms, building partnerships with local businesses, and coaching employees. The ideal candidate should have strong leadership skills, experience in managing priorities, and a proven track record in coaching employees. A college degree or military equivalent, 2+ years of management experience in Retail Banking, and successful completion of the Branch Manager training program are preferred. The position requires working branch hours, including weekends and evenings, and successful registration on NMLS under the SAFE Act. The company, Chase, is a leading financial services firm committed to creating engaged, lifelong relationships with customers and promoting diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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