Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Personal Computer Support Technician (Tier 2)

Company: Leidos

Location: Washington, DC

Posted Dec 03, 2024

Leidos is seeking a Personal Computer Support Technician to provide exceptional technical and analytical support for computer workstations, printers, peripherals, and mobile devices. The role involves troubleshooting, repairing, and testing technology equipment, coaching Tier 1 agents, and collaborating with the Customer Support and Product Development teams. The ideal candidate should have an associate degree, 3+ years of experience, and proficiency in ServiceNow ITSM, Active Directory, and JIRA. They must be customer-oriented, have strong analytical skills, and be able to work independently and in a team. The position offers a competitive hourly rate of $37.76.

Urgent Care Physician Assistant (Providence St. Mary Medical Center)

Company: Providence

Location: Walla Walla, Washington

Posted Dec 03, 2024

Providence is offering a full-time Urgent Care Physician Assistant position in Walla Walla, Washington. The role involves working in a collaborative, patient-centered care team with a guaranteed salary, quality incentives, signing bonus, and relocation assistance. The ideal candidate should be comfortable treating all ages and is welcome to apply, including new graduates. The compensation ranges from $133,798 to $181,759 per year. Walla Walla, the location, is known for its scenic beauty, western history, outdoor adventures, and small-town friendliness, along with numerous wineries and cultural attractions.

Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 03, 2024

Sodexo is offering a full-time Cook position at MEDSTAR WASHINGTON HOSPITAL CENTER with varying shifts and competitive pay ranging from $7.25 to $19.50 per hour. The role involves preparing and serving nutritious dishes, reducing food waste, and providing excellent customer service. Successful candidates should be team-oriented, adaptable, reliable, and committed to maintaining a healthy/safe working environment. Sodexo provides a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Cashier/Food Service Worker

Company: Sodexo

Location: Washington, DC

Posted Dec 03, 2024

Sodexo is offering a full-time Cashier/Food Service Worker position at the US House of Representatives with a pay range of $7.25 to $23.44 per hour. The role involves operating cash registers, handling transactions, and providing excellent customer service. Responsibilities also include assisting in food service operations, setup, and cleanup. Sodexo values teamwork, adaptability, reliability, and a healthy work environment. Benefits include flexible work hours, training opportunities, and a comprehensive benefits package. Sodexo is committed to diversity, inclusion, and equal employment opportunities.

Cook - Serenity Rehab and Health - Food

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining food safety. The hourly rate is $17.50, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. No discrimination is practiced based on various characteristics. The position requires experience as a cook, knowledge of food preparation principles, and ability to acquire food safety certification.

Maintenance Technician - Lead

Company: KETTLER

Location: Washington, DC

Posted Dec 03, 2024

KETTLER is currently hiring a Lead Maintenance Technician for Dock 79 in Washington, DC. The role involves general maintenance, repairs, and maintaining the quality of apartment homes. Responsibilities include participating in maintenance projects, performing general repairs, supporting the Maintenance Manager with budgets, and responding to resident requests. The ideal candidate should have 3+ years of apartment maintenance experience, Universal EPA/CFC Certification, and strong understanding of HVAC repair. Excellent communication skills and the ability to work on-call emergencies are also required.

Business Development Executive - Defense

Company: Advanced Navigation

Location: Washington DC

Posted Dec 03, 2024

Advanced Navigation is a company that specializes in AI robotics and navigation technologies. They are looking for a candidate to grow their presence in the US Defense Market. The role involves business development, sales, and account management.

Network Relations Manager, Remote (VA, MD, DC)

Company: CVS Health

Location: Washington, DC

Posted Dec 03, 2024

CVS Health is seeking a professional with strong communication and problem-solving skills to manage provider risk management and maintain positive relationships. The role involves optimizing interactions with providers, managing servicing matters, and facilitating external meetings. The ideal candidate should have at least 3 years of experience in a similar environment, a working knowledge of business segment codes, and be willing to travel 10-15%. The company offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Revenue Operations Business Partner

Company: Advanced Navigation

Location: Washington DC

Posted Dec 03, 2024

Advanced Navigation is a company that provides innovative AI robotics and navigation technologies. They are a supplier to major companies and are growing a team of inspired individuals. The role purpose is to provide real-time support to the sales team and manage operations.

HR Generalist Analyst - Georgetown University Dining

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

The HR Generalist role at Aramark involves providing comprehensive HR support, including customer service, policy guidance, and administrative tasks. Key responsibilities include onboarding, status changes, compensation processing, and separation management. The role also involves identifying best practices, mentoring managers, and maintaining compliance with employment laws. The position offers a salary of $68,000 to $70,000, along with a range of benefits. Essential qualifications include HR experience, strong communication skills, and proficiency in HRIS systems. A Bachelor's degree in HR or related field is preferred. Aramark values diversity and equal employment opportunities.

Account Executive

Company: Dow Jones

Location: Washington, DC

Posted Dec 03, 2024

Dow Jones, a renowned global provider of news and business information, is seeking an Account Executive. The role involves managing a portfolio of 30-40 customers, generating new revenue streams, and retaining existing business. Key responsibilities include identifying prospects, developing relationships, managing renewals, and showcasing product knowledge. The ideal candidate should have strong time management, negotiation skills, and a proven track record in selling information to large enterprises. Dow Jones offers comprehensive benefits and is committed to providing reasonable accommodation for qualified individuals with disabilities.

Front Desk Associate, Sports Club DC

Company: Equinox

Location: Washington, DC

Posted Dec 03, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking energetic Front Desk Associates. The company, known for its brands like Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is committed to high-performance living and innovation. The role involves professionally greeting members, scanning ID's, answering phones, addressing queries, maintaining a clean work area, and providing top-notch customer service. Candidates should have at least 1 year of customer service experience, be reliable, professional, computer literate, and friendly. They must be able to perform physical tasks like standing for long periods, walking, and lifting up to 50 lbs.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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