Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Software Configuration Manager

Company: MAXISIQ

Location: Washington DC

Posted Nov 24, 2024

MAXISIQ is a company that advances the state of Cyber RDTampE by bringing together industry expertise and leveraging decades of operational experience. They are looking for a Software Configuration Manager to join their team, with a focus on defining the scope and objectives of the configuration management process.

PA needed in Washington for Cardiovascular/Cardiothoracic Surgery coverage CPH# JOB-3000668

Company: CompHealth

Location: Washington

Posted Nov 25, 2024

CompHealth is seeking a Board Certified Physician Assistant for Cardiovascular/Cardiothoracic Surgery coverage in Washington. The role involves performing various procedures, inpatient rounding, and working alongside 2 surgeons and 4 PAs. CompHealth offers benefits such as complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K). The position requires a current DEA and WA state license or willingness to obtain it. Shifts are four 10-hour days, Monday-Friday, with one weekend of call per month.

NP needed in Washington for Cardiovascular/Cardiothoracic Surgery coverage CPH# JOB-3000670

Company: CompHealth

Location: Washington

Posted Nov 25, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for Cardiovascular/Cardiothoracic Surgery coverage in Washington. The role involves performing various procedures, inpatient rounding, and working alongside 2 surgeons and 4 PAs. CompHealth offers benefits such as complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K). The company has been in operation since 1979 and is a leader in healthcare staffing, focusing on connecting providers with suitable job opportunities.

Federal Sr Account Executive - Aerospace and Defense

Company: ServiceNow

Location: Washington DC

Posted Nov 24, 2024

The job description is for a Client Director role at ServiceNow, responsible for producing new business with existing accounts, overseeing executive relationships, and leading virtual teams. The role requires 7+ years of experience in client management, sales experience, and ability to understand broad business IT needs.

Studio Manager, 14TH - SoulCycle

Company: Equinox+

Location: Washington DC

Posted Nov 25, 2024

The company, Equinox Group, is seeking a Studio Manager for SoulCycle. The ideal candidate will have a passion for the SoulCycle culture and brand, and will be responsible for managing the studio and leading the studio team.

Citrix Systems Administrator

Company: Leidos

Location: Washington DC

Posted Nov 24, 2024

Leidos is seeking a Citrix Systems Administrator to support the National Media Exploitation Center NMEC. The job requires experience with Citrix technologies, scripting, automation, and troubleshooting. The company offers a competitive pay range and a supportive work environment.

Windows Mobile Device Systems Engineer (Expert)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 24, 2024

BAE Systems is a leading defense and aerospace company that offers a range of products and services, including engineering integration and sustainment support for critical military platforms and systems. The company is looking for experienced Windows Mobile Device Systems Engineer to support Azure Infrastructure Troubleshooting and problem resolution.

Product Manager

Company: Computercraft Corporation

Location: Washington DC

Posted Nov 24, 2024

Computercraft is looking for a dynamic Product Manager to join a team that helps develop and manage cutting-edge digital products at the National Institutes of Health NIH. The job requires experience in product management, agile environment, and technical skills. The compensation for this position will be based on the experience of the successful candidate.

Business Developer

Company: Makpar

Location: Washington DC

Posted Nov 24, 2024

Makpar is a small business that specializes in modernizing IT infrastructure for the Federal government. They are proud to be a Great Place to Work certified and have received several awards. The company is seeking an experienced Business Developer to cultivate business opportunities at the Department of the Interior.

NP needed in Washington for Critical Care/Intensive Care coverage CPH# JOB-3000687

Company: CompHealth

Location: Richland, Washington

Posted Nov 25, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for a Critical Care/Intensive Care position in Richland, Washington. The role involves working 7 am - 7 pm or 7 pm - 7 am shifts, seeing 8-12 adult patients per day. The company offers complimentary housing and travel, covers licensing and malpractice costs, simplifies the credentialing process, and provides first-day medical insurance and 401(K). CompHealth, a leading healthcare staffing company since 1979, is committed to connecting healthcare providers with suitable job opportunities based on their lifestyle and qualifications.

BESS Product Compliance Engineer

Company: Energy Vault

Location: Washington DC

Posted Nov 24, 2024

Energy Vault is a company that aims to enable a sustainably energized world by providing energy solutions that accelerate the global transition to renewable energy. The company operates globally and has a team of energetic professionals who are committed to building a better future for the planet and its inhabitants.

Staff Data Scientist

Company: Walmart Global Tech

Location: Washington DC

Posted Nov 24, 2024

The job posting is for a Data Scientist position at Walmart, requiring a Master's degree or equivalent in Statistics, Mathematics, Computer Science, or a related field, with 2+ years of experience in analytics. The job involves data source identification, data quality checks, data visualization, and model deployment, among other tasks.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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