Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Recreation Assistant - Community Recreation

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Nov 21, 2024

The text discusses a job opening in the Non-Appropriated Fund (NAF) Community Recreation, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Station Everett. The role involves supporting Military's Quality of Life programs, specifically the Morale, Welfare, and Recreation (MWR) department. The position requires practical work experience in customer service or data entry, along with experience handling cash and using point of sale systems. The job also necessitates effective communication skills, both verbal and written, and the ability to follow instructions. The salary is dependent on experience and education, and the selectee may be required to complete a one-year probationary period. The role also involves participation in Direct Deposit/Electronic Fund Transfer and E-Verify for work eligibility confirmation. The U.S. government offers a comprehensive benefits package to its employees.

Tier I Help Desk Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a talented Tier I Analyst to work in a challenging team environment. The candidate will assist customers with routine issues and provide support for hardware and software applications.

Washington Facility Is Seeking a Locums Family Practice Physician CPH# JOB-2998567

Company: CompHealth

Location: Auburn, Washington

Posted Nov 21, 2024

CompHealth offers diverse locum tenens opportunities in Family Medicine, with assignments ranging from a day to years. They provide expert guidance tailored to individual needs and career phases. Benefits include negotiated pay, housing and travel arrangements, malpractice coverage, and simplified credentialing. The company, founded in 1979, is a leader in healthcare staffing, known for personalized job matching and excellent customer service.

Customer Service Associate

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Sales Executive

Company: 3E

Location: Washington DC

Posted Nov 21, 2024

3E is a mission-driven company that provides data analytics and software solutions for workplace and chemical safety, product stewardship, supply chain management, and sustainability. They are seeking a proactive sales executive to enhance their sales team and drive revenue growth.

Project Manager II

Company: Pacific Program Management

Location: Washington DC

Posted Nov 21, 2024

The text describes the company Cresa and its mission to provide better spaces for its clients. It highlights the company's values and its commitment to its clients and employees. The text also describes the role of a Project Manager II, which involves managing multiple projects, leading a team, and providing excellent customer service.

Customer Success Training Specialist

Company: 3E

Location: Washington DC

Posted Nov 21, 2024

3E is a mission-driven company that provides data analytics and software solutions for workplace and chemical safety, product stewardship, supply chain management, and sustainability. They are looking for a Customer Success Training Specialist to help shape meaningful customer experiences through exceptional training and innovative learning strategies.

Sr. Business Manager, Digital Growth Marketing - Capital One Shopping (Remote-Eligible)

Company: Capital One

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Senior Business Manager position at Capital One, responsible for leading the Growth team of Capital One's fast-growing consumer app. The role requires a well-rounded business athlete with analytical and creative problem-solving skills, strong communication and team player skills, and experience in driving growth and success in business.

Systems Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a Mid Systems Analyst with experience in business applications, customer service, and troubleshooting. The role involves analyzing client data, identifying issues, and providing Tier III support for custom business applications.

Radiologic Technologist - Seattle/Capitol Hill - Full-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 21, 2024

The job posting is for a Radiology position that involves providing services to patients, ensuring their safety, and maintaining high-quality imaging. The role includes preparing rooms, developing images, maintaining equipment, and adhering to safety standards. The employee will also perform quality radiographic and specialty images, position patients, and evaluate images for technical quality. They must demonstrate knowledge of radiological procedures, patient education, and confidentiality. The job requires a Graduate of an approved accredited radiologic technology program, and a Certified Radiologic Technologist (Washington) license at hire. The role involves strong communication, problem-solving skills, and teamwork.

DC Assistant Store Manager

Company: MM.LaFleur

Location: Washington, DC

Posted Nov 21, 2024

M.M.LaFleur, a female-founded womenswear company based in New York City, is seeking an Assistant Store Manager. The role involves driving revenue through individual selling, assisting in daily operations, and team development. The ideal candidate should have 1-3 years of retail/service experience, excellent communication skills, and a positive attitude. They must be able to work full-time, including weekends and evenings, and have strong knowledge of Excel, Word, and scheduling/POS systems. The company offers a salary of $60-65,000 annually, employee discounts, and health benefits for full-time employees.

Senior Technical Lead TS/SCI with Poly REQUIRED

Company: CGI

Location: Washington, DC

Posted Nov 21, 2024

CGI Federal is seeking a Senior Technical Lead for a TS/SCI with Poly REQUIRED position. The role involves overseeing development and maintenance of web and mobile applications, designing scalable and secure solutions, and leading a team of developers. The ideal candidate should have a strong understanding of 3-tier applications, full stack technical lifecycle, and machine learning. They must be proficient in cloud and container-based solutions, and have experience with managed cloud database services, DevSecOps, CI/CD, IaC, and containerization technologies. The position requires a Bachelor's degree in a technical discipline, experience leading development teams, and understanding of data security and privacy regulations. The role is based in Washington DC with a hybrid working model acceptable.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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