Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Systems Engineer Intern

Company: Leidos

Location: Washington, DC

Posted Nov 21, 2024

Leidos is seeking a Systems Engineer Intern for technical assistance and support in IT planning, solution design, and documentation. The role involves working with the 894th Communications Group at Joint Base Andrews in Camp Springs, Maryland. The ideal candidate should have basic IT knowledge, preferably in Windows, Networking, Linux, and/or Cyber. Excellent communication skills and customer-oriented experience are highly valued. Primary responsibilities include documenting and designing technical solutions, supporting the Engineering team, assisting with virtualization solutions, and collaborating with other work centers. The job requires a degree in Computer Science or Cyber, ability to obtain Secret security clearance, and DOD 8570 certification at IAT Level II or higher. The pay range is $44,850.00 - $81,075.00.

Ophthalmic Assistant - (40 hours Renton)

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 21, 2024

The job involves assisting eye care providers in diagnosing and treating eye disorders. Responsibilities include completing training, performing patient care, preparing examination rooms, conducting vision screenings, administering medication, maintaining equipment, and providing customer service. Basic qualifications include a high school diploma, and specific certifications within specified timeframes. Preferred qualifications include experience in ophthalmology, contact lens handling, and general medical knowledge.

PA needed in Washington DC for Medical Oncology coverage CPH# JOB-2997880

Company: CompHealth

Location: Washington, Washington, D.C.

Posted Nov 21, 2024

CompHealth is seeking a Board Certified Physician Assistant with at least 3 years of Medical Oncology experience for a full-time position in Washington DC. The role involves providing clinic care, coordinating care, following up on lab work, and patient check-ins. The PA will see 9-10 treatments per day, both new patients and follow-ups. CompHealth offers benefits such as complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K). The company is known for its excellent customer service and personalized job matching.

Product Manager

Company: Meta

Location: Washington, DC

Posted Nov 21, 2024

Meta is seeking highly entrepreneurial Product Managers to innovate and execute product initiatives across the company. The role involves working with cross-functional teams, identifying opportunities, driving product vision, strategies, and roadmaps. Responsibilities include planning and managing IT projects, integrating data and research into product strategies, driving product development, and defining metrics for product success. Minimum qualifications include 10+ years of product management experience, collaboration with engineering, design, and user research teams, and navigating the full product life-cycle. Meta offers competitive compensation and benefits.

NP needed in Washington for Urgent Care Coverage CPH# JOB-2999854

Company: CompHealth

Location: Seattle, Washington

Posted Nov 21, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for Urgent Care coverage in Seattle, Washington. The role requires a current DEA and WA state license or willingness to obtain. Shifts are Wednesday 1pm-6pm, Thursday & Friday 8am-6pm, and Saturday 9am-6pm. The NP will see 2-3 patients per hour, handling a mix of family medicine and urgent care patients. Required skills include suturing, digital blocks, vaccinations, splinting, and wart/cyst/mole removal. CompHealth offers complimentary housing and travel, covers licensing and malpractice costs, simplifies credentialing, and provides first-day medical insurance and 401(K).

Community Management Intern

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include operating cash registers, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store managers, competitors, and customers, and participating in team challenges. Basic qualifications include being a student in the senior year towards a Bachelor's degree, fluency in English, and flexibility for various shifts.

A Washington Facility Is Looking for a Locum Tenens Cardiologist CPH# JOB-3000331

Company: CompHealth

Location: Yakima, Washington

Posted Nov 21, 2024

CompHealth, a leading healthcare staffing company, is offering a Cardiology position in Yakima, Washington. They handle all details including housing, credentialing, and negotiate better pay. Their services are free and they provide comprehensive malpractice coverage and an online portal for assignment details.

PA needed in Washington for Psychiatry coverage CPH# JOB-2999879

Company: CompHealth

Location: Washington

Posted Nov 21, 2024

CompHealth is seeking a Board Certified Physician Assistant for a Psychiatry position in Washington. The role involves 12-hour shifts, 7 on 7 off or 14 day stretches once a month, with 12-18 patient encounters per day. The patient population includes adults and geriatrics. The candidate must be proficient in Epic, comfortable with rounding and consults on med floors and ED. CompHealth offers benefits like complimentary housing and travel, licensing and malpractice arrangements, and simplified credentialing and privileging processes.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 21, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

NP needed in Washington for Psychiatry coverage CPH# JOB-2999877

Company: CompHealth

Location: Washington

Posted Nov 21, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for Psychiatry coverage in Washington. The role involves 12-hour shifts, either 7 on 7 off or 14 day stretches once a month. The practitioner will see 12-18 patients per day, ranging from adults to geriatrics. Proficiency in Epic and comfort with rounding and consults on med floors and ED are required. CompHealth offers benefits including complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K).

Food Service Worker

Company: Sodexo

Location: Washington, DC

Posted Nov 21, 2024

Sodexo is seeking a full-time Food Service Worker for a Financial Software Company. The role involves preparing and serving a variety of menus, maintaining cleanliness, and providing excellent customer service. No prior experience is required. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, health insurance, and career advancement. The company values diversity and inclusion, fostering a respectful and fair work environment.

Licensed Spa Coordinator, Washington DC

Company: Equinox

Location: Washington, DC

Posted Nov 21, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking an enthusiastic Spa Coordinator. The role involves ensuring a memorable experience for spa guests, managing daily operations, and promoting spa services. The ideal candidate should possess excellent customer service skills, a valid Massage Therapy or Esthetics License, and a friendly, outgoing personality. Equinox offers competitive salary, benefits, and commission opportunities, along with a complimentary club membership and perks.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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