Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Barista - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Nov 08, 2024

Ned's Club Washington DC is seeking baristas to join their team. The club, located in a neoclassical building with views of the White House, US Treasury, and Washington Monument, offers a range of hot and cold drinks. Baristas will prepare and serve drinks, provide exceptional customer service, and maintain a clean, safe environment. Benefits include a competitive salary, insurance, complimentary meals, and opportunities for career development.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 08, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Concession Bartender - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Nov 08, 2024

The Bartender position at Aramark involves providing excellent guest service, preparing and serving alcoholic and non-alcoholic beverages, and adhering to all established alcohol service policies. The role requires knowledge of bartending principles, recipes, and current trends, along with strong interpersonal and organizational skills. The hourly rate of pay is $32.38, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. The ideal candidate should have previous bartending experience, be able to obtain required alcohol service certifications, and enjoy working in a fast-paced environment.

Pharmacy Technician - Pharmacy Contact Center

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 08, 2024

The Kaiser Permanente Pharmacy Technician role involves supporting the daily workflow of the pharmacy, including typing and processing prescriptions, counting and pouring medications, stocking shelves, and handling phone calls. The role requires ensuring timely and appropriate distribution of drug therapy, maintaining patient safety, and providing excellent customer service. Basic qualifications include completion of an approved pharmacy technician training program and certification. Preferred qualifications include prior experience and knowledge in pharmaceutical calculations, drug identification, and common uses.

ATP Order Fulfillment Specialist (m/f/d)

Company: Mondelēz International

Location: Washington DC

Posted Nov 08, 2024

The job description is for an Order Management Specialist at Mondelēz International. The role involves managing the order fulfillment process, ensuring optimal product availability, and contributing to commercial targets. The job requires good numerical analytical and logical reasoning skills, Microsoft office applications, and high-level SAP competence.

Radiologic Technologist - 40 Hrs - Seattle - 10K SOB

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 08, 2024

The job posting is for a Radiology position that offers competitive wages, a position premium of $6 per hour, and a $10,000 sign-on bonus. The role involves providing Radiology services to patients, ensuring patient safety, and maintaining high-quality imaging. Responsibilities include preparing Radiology rooms, developing images, maintaining equipment, and adhering to safety standards. The ideal candidate should have strong communication skills, knowledge of growth and development principles, and commitment to self-improvement. They must also maintain patient and staff confidentiality.

Sonographer

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 08, 2024

The job involves providing ultrasound imaging services to patients, preparing rooms and equipment, and ensuring high-quality testing. Responsibilities include performing procedures, developing films, and maintaining patient confidentiality. The role requires knowledge of growth and development principles for age-specific patient care. Essential duties encompass diagnostic testing, computer system operation, customer service, patient and employee safety, general behavior, and regulatory adherence. Basic qualifications include a high school diploma, relevant certifications, and experience in a hospital setting. Preferred qualifications include prior ultrasound experience.

Senior Product Portfolio Lead - Cybersecurity

Company: Bank of America

Location: Washington, DC

Posted Nov 08, 2024

Bank of America is seeking a Senior Product Portfolio Lead for their Cyber Security Product Management team. The role involves leading a product team, driving product strategy for multiple cybersecurity capabilities, and ensuring a seamless and secure user experience. The ideal candidate should have 7+ years of experience in Product Management, a strong understanding of Cybersecurity concepts, and exceptional interpersonal skills. They will collaborate with business and technology stakeholders, oversee initiative planning, and manage third parties. The position offers a competitive salary and benefits, with opportunities for career growth and making a significant impact in the field of cybersecurity.

Assistant General Counsel, Vice President- WIM Mortgage

Company: Wells Fargo

Location: Washington, DC

Posted Nov 08, 2024

Wells Fargo is seeking an Assistant General Counsel, Vice President to support mortgage and consumer lending initiatives within the Wealth and Investment Management Division of the Legal Department. The role involves leading complex initiatives, serving as a legal advisor, identifying and analyzing complex legal issues, and developing strategic business initiatives. The ideal candidate should have 5+ years of law experience, active state bar membership, and expertise in mortgage and consumer lending laws.

Associate Sales Engineer

Company: Microstrategy

Location: Washington DC

Posted Nov 08, 2024

MicroStrategy is a company that is transforming organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, creativity, and excellence, and is looking for an Associate Sales Engineer to join their team.

Store Supervisor 7th & I (Bilingual Mandarin or Spanish Fluency Preferred)

Company: TD Bank

Location: Washington, DC

Posted Nov 08, 2024

TD Bank is seeking a Store Supervisor for a position in Washington, District of Columbia. The role involves supervising a team to ensure operational excellence, compliance with policies, and meeting operational, customer, and sales objectives. The supervisor will manage the store, run the teller side, and handle customer escalations. Key responsibilities include driving sales and advice activities, managing risk, and promoting integrity, customer privacy, and employee safety. The ideal candidate should have a high school diploma or equivalent, preferably with an undergraduate degree, and at least 2 years of related experience. A notary license is preferred. The role requires proficiency in customer relationship tools, financial literacy, and understanding of TD's consultative approach. The candidate must be able to multi-task, have strong communication skills, and be able to supervise and lead others. TD Bank offers a competitive salary range of $25.50 - $36.00 USD, along with growth opportunities and skill development.

Medical Laboratory Technician

Company: Kaiser Permanente

Location: Olympia, Washington

Posted Nov 08, 2024

The MLT role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to high complexity. This includes quality control, instrument maintenance, and troubleshooting. The MLT is responsible for documentation, monitoring supplies, and ensuring compliance with regulatory requirements. They also handle customer service, computer data entry, and may oversee lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages