Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Medical Director Cardiovascular Service Line

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is dedicated to delivering high-quality patient care and exceptional patient experience. The Medical Director of the Cardiovascular Service Line (CVSL) is responsible for strategic development, management, and clinical operations of the CVSL across the health system. This role involves leading and representing the CVSL at the national level, ensuring seamless integration of services, and driving clinical excellence. The director is also accountable for physician development, quality initiatives, and strategic growth of the CVSL, aligning with VMFH's vision of a high-performing, high-value system of care.

Sr. Industrial Security Analyst

Company: SpaceX

Location: Washington, DC

Posted Nov 07, 2024

SpaceX, a company dedicated to making human life on Mars possible, is seeking a Multidisciplinary Industrial Security Officer for its Washington, DC office. The role involves managing SAP, SCI, and collateral security, supporting physical security programs, and coordinating additional security requirements. The ideal candidate should have 5+ years of NISPOM-related security experience, 7+ years in a SCI/SAP environment, and an active Top Secret clearance with SCI eligibility. Preferred skills include a degree, strong knowledge of security policies, and familiarity with specific systems. The position offers a competitive salary, comprehensive benefits, and the opportunity to work on exciting, mission-critical projects.

General Utility Worker Lead - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Nov 07, 2024

The Lead General Utility Worker at Aramark is responsible for overseeing the maintenance and cleanliness of facilities, training staff, ensuring guest satisfaction, and maintaining equipment. The role offers a competitive hourly rate ranging from $26.00 to $26.00, along with comprehensive benefits including medical, dental, vision, and retirement savings plans. Aramark values employee development and offers opportunities for professional growth.

Product Marketing Manager, Product Compliance & Privacy

Company: Meta

Location: Washington, DC

Posted Nov 07, 2024

Meta is seeking a Product Marketing Manager for Product Compliance & Privacy. The role involves working closely with multiple internal stakeholders, influencing product leadership, and shaping internal and external narratives for compliance work. The ideal candidate should have extensive experience in product marketing, product strategy, or a related field, with a strong background in quantitative analysis and consumer insights. They must be able to build consensus, manage large programs, and thrive in a dynamic environment. Meta offers competitive compensation, benefits, and the opportunity to shape the future of social technology.

Primary Care Physician

Company: CommonSpirit Health

Location: Auburn, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is seeking a Primary Care Physician for a full-time position in Auburn, Washington. Auburn, known as the gateway to Mt. Rainier, offers outdoor activities and is conveniently located between Seattle and Tacoma. The role involves working in a well-rounded practice with growth opportunities, competitive compensation, and comprehensive benefits. The employer values a friendly environment, community service, and clinical excellence.

Salesforce Product Manager

Company: Deloitte

Location: Washington, DC

Posted Nov 07, 2024

Deloitte's Government and Public Services (GPS) practice is seeking a creative, innovative professional with a background in Systems Engineering, Information Technology, or related IT discipline. The role involves client service, delivery, business development, people development, and eminence. Key responsibilities include advising clients on technology trends, delivering solutions, participating in sales pursuits, mentoring staff, and contributing to go-to-market initiatives. The ideal candidate will have 6+ years of consulting experience, Salesforce implementation skills, and the ability to work in a collaborative, agile environment. Deloitte offers a competitive wage range of $144,000.00 to $241,000.00, along with a diverse, inclusive culture and opportunities for professional development.

Food Service Worker Lead - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Nov 07, 2024

The job description for a Food Service Worker at Aramark involves assisting with food preparation, portioning meals, and serving customers. The role requires teamwork, organization, focus, accountability, and a positive attitude. The hourly pay is $25.48, and benefits include medical, dental, vision, and work/life resources. Responsibilities include food preparation, maintaining cleanliness, and handling customer complaints. Leadership, supervisory skills, and ServSafe certification are preferred. The role involves physical demands and may require uniforms and PPE.

Director of Business Development, Clinical Decision Support - Remote

Company: UnitedHealth Group

Location: Washington, DC

Posted Nov 07, 2024

Optum, a global organization focused on improving health outcomes through technology, is seeking a Director of Business Development for Clinical Decision Support. The role involves leading the development and execution of business development strategies for provider-facing CDS products, collaborating with cross-functional teams, and driving growth and profitability. The ideal candidate should have 7+ years of professional experience in business development, strategy, or related roles, with 5+ years in the healthcare industry. They must possess strong communication, negotiation, and presentation skills, along with proficiency in financial modeling and data-driven decision-making. The role offers flexibility to work remotely and a competitive salary range of $122,100 to $234,700 annually.

AI Assistant Sales Lead - GLLF

Company: Thomson Reuters

Location: Washington, DC

Posted Nov 07, 2024

Thomson Reuters is seeking an AI Assistant Sales Lead to serve as a senior AI and legal technology expert. The role involves joining customer meetings, informing and executing AI commercial strategies, coordinating AI commercial activity, and championing AI capabilities. The ideal candidate should have a Bachelor's degree or equivalent, proven experience in customer engagement, and a solid understanding of GLLF markets. Thomson Reuters offers comprehensive benefits including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Mammography Technologist - Per Diem -Silverdale

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Nov 07, 2024

The job involves providing mammography services to patients, preparing mammography rooms, and performing high-quality testing. The role requires knowledge of radiological equipment, patient education, and maintaining confidentiality. The position also involves ensuring safe radiation levels, accurate patient information input, and adherence to regulations. Communication skills, problem-solving abilities, and excellent customer service are essential. Prior mammography experience is preferred.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 07, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. The company offers a supportive environment, training, and opportunities for career growth. The ideal candidate should have attention to detail, customer service skills, and basic mathematical reasoning. Previous pharmacy or retail experience is preferred but not required.

Dist Suppt Pharmacist PT

Company: CVS Health

Location: Washington, DC

Posted Nov 07, 2024

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the importance of heart in their healthcare services. The role involves patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The pharmacist will lead with empathy, inspire and develop staff, identify business opportunities, and drive growth. Required qualifications include an active pharmacy license, immunization certification, and no pending felony charges. Preferred qualifications include a Bachelor of Science in Pharmacy or Pharm. D. degree. The pay range is $56.40 - $56.40, with additional benefits including medical, dental, vision, 401(k), and well-being programs.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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