Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Pharmacist - Infusion (TPT)

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 01, 2024

Pharmacists at Kaiser Foundation Health Plan of Washington are responsible for ensuring patients receive safe and effective medication therapy. They interpret prescriptions, counsel patients, and maintain accurate records. They also supervise pharmacy staff and provide clinical information to medical staff. Essential qualifications include a bachelor's degree in pharmacy, a Washington Pharmacist License, and at least one year of pharmacy practice experience.

Retail Shop Manager on Duty, Washington DC

Company: Equinox

Location: Washington, DC

Posted Nov 01, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking an energetic Retail Shop Manager on Duty. The role involves directing and motivating the sales team, ensuring high customer service, operational excellence, and adherence to company policies. Responsibilities include achieving sales goals, coaching associates, maintaining brand standards, and building effective relationships. The ideal candidate should have proven leadership, retail experience, excellent communication skills, and the ability to work varied schedules. Competitive salary, benefits, and commission opportunities are offered.

Market Medical Director - Anesthesia and Perioperative Medicine

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 01, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is dedicated to delivering high-quality patient care and exceptional patient experience. The new health system, with nearly 300 sites of care including 11 hospitals and nearly 5000 physicians, aims to make a significant impact on community health. The role involves providing physician leadership, aligning anesthesia and perioperative medicine practices with VMFH's strategic goals, ensuring clinical quality and patient safety, and fostering an environment that supports teaching, research, and quality improvement. The incumbent will work closely with hospital leadership, physicians, and other departments to develop business plans and integrate services across the care continuum. They will also collaborate with the CommonSpirit Health System Vice President for Anesthesia and Perioperative Medicine to align market needs with the national plan.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 01, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Senior IT Network Engineer

Company: CACI International Inc

Location: Washington DC

Posted Nov 01, 2024

CACI is seeking a Senior IT Network Engineer to join their team. The job involves designing, developing, and implementing network solutions for the company's distributed enterprise network environment. The ideal candidate will have a bachelor's degree and at least 10 years of related experience.

Branch Manager - Chevy Chase - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Nov 01, 2024

The job posting is for a Branch Manager position in Branch Banking. The role involves creating a customer-obsessed culture, ensuring the branch meets and exceeds customer expectations, and growing deposits and investments. The manager will also coach bankers, promote a strong control environment, and leverage technology to meet customer needs. The ideal candidate should have outstanding leadership experience, a proven track record in coaching and empowering employees, and the ability to adapt to a changing environment. A college degree or military equivalent, 2+ years of management experience in Retail Banking, and successful completion of the Branch Manager training program are required. The position is subject to Dodd Frank/Truth in Lending Act qualification requirements and requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008.

Requirements/ IVV&T Engineer

Company: SAIC

Location: Washington DC

Posted Nov 01, 2024

SAIC is seeking a RequirementsIVVampT Engineer to work on the Landmark GSS program. The role involves providing technical guidance and oversight in support of the customers Integration VerificationTest Validation amp Transition IVVT function.

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Nov 01, 2024

Labcorp is seeking a Phlebotomist for a client office in Washington, D.C. The role involves providing exceptional customer service, performing skilled specimen collections, and representing the company. The position offers opportunities for continuous growth and comprehensive benefits including medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an employee stock purchase plan. The ideal candidate should have a high school diploma or equivalent, phlebotomy certification, and 2 years of experience. They must be fully vaccinated against COVID-19 and possess strong communication skills, the ability to work independently or in a team, and flexibility for overtime.

TikTok Security Business Officer - Global Security Organization

Company: TikTok

Location: Washington, DC

Posted Nov 01, 2024

TikTok, a leading platform for short-form mobile video, is seeking a dynamic and experienced security leader for the role of Security Business Officer. The ideal candidate will balance security imperatives with business objectives, fostering a culture of security awareness and excellence. Key responsibilities include security management, strategic planning, regulatory compliance, and trusted advocacy. TikTok values inclusivity and diversity, aiming to inspire creativity and bring joy globally.

Romanian Geospatial Linguist (TS/SCI Required)

Company: Leidos

Location: Washington, DC

Posted Nov 01, 2024

Leidos is seeking a Romanian Toponymist with active TS/SCI clearance for a remote position in the Washington D.C. Metro Area. The role involves maintaining the Geographic Names Database (GNDB) using BGN and customer guidance, refining names information for geospatial products, and researching using ArcGIS Pro, QGIS, and other tools. The candidate must be proficient in Romanian, have GIS software experience, and demonstrate experience in producing GEOINT products. Local candidates with regional geographic proficiency and Python scripting skills are preferred.

Customer Success Manager, SLED

Company: Cloudflare

Location: Washington, DC

Posted Nov 01, 2024

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Customer Success Manager for its US Public Sector team. The role involves managing customer relationships, ensuring their success with Cloudflare's solutions, and driving mutual growth. The company is committed to building a diverse and inclusive team, offering competitive compensation, benefits, and opportunities for professional growth. Cloudflare's mission is to help build a better Internet, evident in initiatives like Project Galileo, Athenian Project, and the 1.1.1.1 public DNS resolver.

Senior Software Engineer I

Company: Booking.com

Location: Washington, DC

Posted Nov 01, 2024

Booking.com is seeking a Senior Software Engineer for a full-time role in the USA. The position involves building Booking's innovative Analytical Platform, supporting migration from Hadoop/Oozie to a modern platform (AWS/S3/Snowflake/Airflow), and providing technical leadership. The ideal candidate should have extensive experience in software or data engineering, preferably with a focus on infrastructure or data engineering platforms, and a strong understanding of software development in a team. The role offers competitive compensation and benefits, including medical, life, and disability insurance, annual paid time off, and industry-leading product discounts.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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