Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Studio Manager, 14TH - SoulCycle

Company: Equinox

Location: Washington, DC

Posted Oct 31, 2024

Equinox Group, a high-growth collective of influential lifestyle brands including SoulCycle, Equinox, Blink, Pure Yoga, Equinox Hotels, and Equinox Media, is seeking a Studio Manager. The ideal candidate will embody the SoulCycle culture, have strong business acumen, and be interpersonally savvy. Responsibilities include fostering the SoulCycle community, developing holistic business plans, building effective teams, and creatively problem-solving. The role requires superior customer service skills, organization, clear communication, and flexibility, including working weekends and holidays.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 31, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

2025 Undergraduate Embedded Specialized Compute Engineering Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 31, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is hiring an Undergraduate Embedded Specialized Compute Engineer Intern.

Gastroenterologist (Providence St. Mary Medical Center)

Company: Providence

Location: Walla Walla, Washington

Posted Oct 31, 2024

Providence St. Mary Medical Center is recruiting a full-time Gastroenterologist for a busy practice in Walla Walla, Washington. The role offers a healthy work-life balance, expert support, and a competitive compensation package ranging from $575,000 to $668,314 annually. The hospital is a leader in quality, safety, and customer service, with a five-star rating from CMS. Walla Walla, the location, offers scenic beauty, outdoor adventure, and small-town friendliness, along with cultural attractions and over 140 local wineries.

Commercial Support Specialist-Sales-HENFP

Company: Merrill

Location: Washington, DC

Posted Oct 31, 2024

Bank of America is seeking a candidate for a role focused on relationship management, serving as the primary partner for internal teams. Key responsibilities include coordinating sales process activities, leveraging analytics for client relationship building, and managing risk activities. The ideal candidate should possess strong strategic thinking, business acumen, and excellent interpersonal skills. The role offers competitive benefits and a chance to make a significant impact. The pay range is $31.56 - $44.96 hourly, with discretionary incentive eligibility.

Full Time Branch Ambassador - DC Cluster

Company: Capital One

Location: Washington, DC

Posted Oct 31, 2024

Capital One is seeking a Full Time Branch Ambassador for the DC Cluster. The role involves providing exceptional customer service, handling transactions, and resolving inquiries. The ideal candidate is friendly, engaging, and digitally savvy, with a growth mindset and compliance awareness. Preferred qualifications include an associate's degree, 2+ years of retail or banking experience, and cash handling experience. The annual salary range for this role in Washington D.C. is $48,048. Capital One is an equal opportunity employer committed to diversity and inclusion.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 31, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Oct 31, 2024

Sodexo, a company working at Howard University, offers a supportive work environment, training opportunities, and comprehensive benefits. The role of a Grill Cook involves preparing nutritious dishes, ensuring customer service, and maintaining a healthy and safe environment. Sodexo emphasizes teamwork, adaptability, and a positive attitude. The job is full-time or part-time with a pay range of $21.15 per hour.

FAST Labs - Senior Principal Scientist for Edge and Spectral AI (Hybrid)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Oct 31, 2024

The job description is for a Senior Principal Scientist position at BAE Systems, leading the Edge and Spectral Artificial Intelligence AI research group. The role involves designing, developing, and executing innovative scientific solutions to complex technical problems, and requires a strong background in AI, machine learning, and cognitive electronic warfare.

General Manager (Senior Property Manager)

Company: Bozzuto

Location: Washington, DC

Posted Oct 31, 2024

Bozzuto is a company that values community, inclusivity, and excellence. They strive to create exceptional experiences for all stakeholders, from residents to associates. The General Manager role involves leading by example, inspiring the team to meet sales, marketing, and operational goals, managing financial performance, and fostering strong relationships with all constituents. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement, emphasizing the well-being and professional growth of its employees.

Sr. Sales Executive, Digital Marketing (Charlotte, NC)

Company: Thomson Reuters

Location: Washington, DC

Posted Oct 31, 2024

Thomson Reuters is seeking experienced Senior Sales Executives to join their FindLaw Field Sales Team. The role involves developing and growing new accounts within a base of small to mid-sized law firms, utilizing prospecting and consultative selling skills. The ideal candidate should have 2-3+ years of B2B online marketing, media sales, and digital marketing experience, along with consultative sales experience. The company offers a comprehensive benefits package, including flexible vacation, mental health days, and resources for wellbeing. Thomson Reuters is committed to equality, diversity, and inclusion, and offers opportunities for professional growth and development.

Penetration Tester

Company: Leidos

Location: Washington DC

Posted Oct 31, 2024

Leidos is looking for a Lead Penetration Tester to support the DHS CISA SOC. The job requires experience in penetration testing, knowledge of security tools, and the ability to work remotely. The company is committed to innovation, customer success, and community involvement.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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