Customer Satisfaction Jobs in Washington DC

40,682 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Executive Chef 1

Company: Sodexo

Location: Washington, DC

Posted Oct 14, 2024

Sodexo is seeking an experienced Executive Chef 1 at MedStar Washington Hospital Center in Washington, DC. The role involves overseeing all culinary operations, ensuring excellence in front and back of the house operations. The candidate should have culinary management experience in a healthcare environment, strong leadership and communication skills, and a passion for food and innovation. Sodexo offers a comprehensive benefits package, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 14, 2024

CVS Health is seeking a Retail Store Associate to provide exceptional customer service, handle cashier duties, maintain the sales floor, support store activities, assist pharmacy personnel, and embrace new health services. The role involves working independently and as part of a team, with opportunities for growth and career development. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have close visual acuity. Previous retail or customer service experience is preferred but not required. The pay range is $17.50 - $22.75, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Security Compliance SME

Company: IBM

Location: US Washington

Posted Oct 14, 2024

The job posting is for a Security Compliance SME role in IBM Consulting, requiring 10+ years of experience in FISMA, ATO documentation, and SOC operations. The role involves reviewing vulnerabilities, supporting program security compliance, and collaborating with teams.

Manager, Product Manager: Capital One Shopping (Remote - Eligible)

Company: Capital One

Location: Washington DC

Posted Oct 14, 2024

Capital One is looking for a Product Manager to join their growing team in Capital One Shopping. The role requires a remarkable ability to use data to tell a story, form a hypothesis, and define metrics to identify the success of product initiatives. The company believes their portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand capabilities, talent, and values to succeed as the digital revolution transforms their society and industry.

Catering Manager 2

Company: Sodexo

Location: Washington, DC

Posted Oct 14, 2024

Sodexo is seeking a Director of Catering for American University Washington College of Law in Washington DC. The role involves managing events, maintaining client relationships, and ensuring high-quality catering services. The ideal candidate should have attention to detail, creative freedom, and extensive experience in high-end catering. Sodexo offers a comprehensive benefits package and opportunities for career growth.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 14, 2024

CVS Health is seeking a Retail Store Associate to provide exceptional customer service, handle cashier duties, maintain the sales floor, support store activities, assist pharmacy personnel, and embrace new health services. The role involves working independently and as part of a team, with opportunities for growth and career development. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have close visual acuity. Previous retail or customer service experience is preferred but not required. The pay range is $17.50 - $22.75, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

2025 Systems Cost and Schedule Undergraduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 14, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is seeking an Undergraduate-level Systems Cost and Schedule Intern.

Data Enablement Manager III

Company: ZoomInfo

Location: Washington DC

Posted Oct 14, 2024

ZoomInfo is a company that values creativity, innovation, and teamwork, and is looking for a Data professional to join their Data Enablement team. The team is responsible for receiving feedback about ZoomInfo's data and creating materials to help others understand the complex ecosystem. The role involves ensuring customer feedback is captured and conveyed internally, providing support to the GoToMarket team, and performing complex data analysis.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Oct 14, 2024

Aramark is seeking an experienced Food Service Site Director to lead dining operations, innovate solutions, and ensure customer satisfaction. The role involves managing teams, developing client relationships, building revenue, and maintaining a safe environment. A bachelor's degree in a relevant field, meaningful industry experience, and strong analytical skills are required. Aramark offers competitive compensation and opportunities for career growth.

2025 Systems Cost and Schedule Engineer Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 14, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is seeking a Graduate-level Systems Cost and Schedule Engineer Intern.

Multifamily LIHTC Advisor (Flex)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 14, 2024

Fannie Mae is seeking a Multifamily LIHTC Advisor (Flex) to manage relationships with syndicator partners, analyze portfolio data, and mitigate financial and credit risk. The role offers flexibility and the opportunity to grow career in an inclusive team. Qualifications include 6 years of related experience in relationship management, risk assessment, and operational excellence. A Bachelor's degree in Finance, Economics, Accounting, or related field is preferred. Fannie Mae is an Equal Opportunity Employer.

Business Product Management Intern

Company: Appian Corporation

Location: Washington DC

Posted Oct 14, 2024

Appian is a software company that values respect, work, and impact. The company is passionate about automation, speed, and efficiency, and offers a range of opportunities for growth and development. The Business Product Management Intern role is a cross-functional position that involves building relationships with partners and stakeholders, and requires strong decision-making skills and a willingness to challenge the status quo.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages