Customer Satisfaction Jobs in Washington DC

40,686 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Space Vehicle Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

Tactical Systems Analyst SME (3869)

Company: SMX

Location: Washington DC

Posted Oct 08, 2024

SMX is seeking a Tactical Systems Analyst Subject Matter Expert to join their company in support of the USMC's Tomahawk Office. The job requires developing and refining Tomahawk Missile requirements, collaborating with developers, and working with OEM to support system integration.

Manager, Sports & Experiential Marketing

Company: Gucci

Location: Washington DC

Posted Oct 07, 2024

GEICO is seeking an innovative Manager Experiential amp Sports Marketing to join their Integrated Marketing amp Media team. The ideal candidate will have a strong track record in building and transforming a brands gotomarket sports strategy in a matrixed environment that operates at a rapid pace.

Account Executive

Company: Copper River Family of Companies

Location: Washington DC

Posted Oct 08, 2024

Copper River Information Technology is looking for an exceptional Account Executive to join their team. The role involves utilizing top-notch communication skills to lead, educate, and inspire both internally and with clients, building strong relationships with key vendors and customers, and driving sales within the networking, security, and professional services domains.

Hair Stylist - NoMa

Company: Great Clips

Location: Washington, DC

Posted Oct 08, 2024

Great Clips, the world's largest salon brand, is seeking new stylists for their salon in the trendy Noma district of Washington DC. The salon offers a steady flow of customers, guaranteed hourly wages, flexible scheduling, and opportunities for career advancement. Benefits include a 401(k) plan and a supportive work environment. Cosmetology or Barber License is required.

Mid-Level DevOps Engineer

Company: IBM

Location: Washington, DC

Posted Oct 08, 2024

As a mid-level DevOps Engineer, you will join an Agile program responsible for the development, maintenance, security, and operational support of new and existing applications for a federal customer. You will deliver and support CI/CD automation and cloud infrastructure services. With at least 7 years of relevant experience, you should be proficient in Java, Javascript, Ruby, Python, and CI/CD tools such as Gradle, Docker, GitHub, Nexus, Jenkins, JUnit, SonarQube, Selenium, and Cucumber. Experience with cloud engineering, shell scripting, networking, storage, and release management is required. You should be comfortable working with cross-functional teams and customers, and have a passion for high-quality, reliable, and maintainable code.

Cook - DC Public Schools - Cluster 2

Company: Aramark

Location: Washington, DC

Posted Oct 08, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, experimenting with different cuisines, and maintaining a clean and safe work environment. The hourly rate of pay is $18.50, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Essential qualifications include experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Associate Personal Banker

Company: Wells Fargo

Location: Washington, DC

Posted Oct 08, 2024

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer experience, building relationships, and proposing appropriate products and services. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and SAFE registration. The position offers a competitive salary, robust benefits, and opportunities for career advancement.

2025 RF Spectrum Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is hiring an RF Spectrum Engineer for the Communication Architectures Department CAD in the Communication Technologies and Engineering Division CTED. The job involves analyzing and proposing next-generation communication architectures, performing radio frequency interference analysis, and providing analysis and evaluations of national and international spectrum policy activities.

Statistician/Reliability Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and offer a competitive compensation package.

Key Account Manager

Company: Dyson

Location: Washington DC

Posted Oct 08, 2024

Dyson is a technology and inventor company that is looking for a Key Account Manager to join their team. The job involves developing and strengthening customer relationships, creating business plans, and achieving sales targets. The company offers a competitive salary, flexible working hours, and a range of benefits.

IT Support Engineer

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Oct 07, 2024

CCG is a technology company that provides IT support services. The IT Support Engineer role involves providing comprehensive support across multiple channels, troubleshooting issues, and collaborating with team members.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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