Customer Satisfaction Jobs in Washington DC
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Data Science Intern
Company: Fluence
Location: Washington DC
Posted May 04, 2024
Fluence Energy, Inc. is a global leader in energy storage products and services, offering an ecosystem of offerings to drive the clean energy transition. The company is seeking an intern for the Americas New Customer Solutions team, responsible for deploying new digital technologies into operating sites in the Americas region. The ideal candidate should have experience with ETL operations, Python scripting, Linux shell scripting, cloud systems (especially AWS), and a degree in engineering, computer science, or a related field. Fluence values diversity, inclusion, and authenticity, and is an equal opportunity employer.
Associate, M&A
Company: Sol Systems
Location: Washington DC
Posted May 04, 2024
Sol Systems is seeking a full-time Associate for its M&A team, focusing on utility-scale solar and storage projects. The role involves evaluating projects, managing diligence processes, supporting bids, and contributing to corporate finance initiatives. The ideal candidate should have a Bachelor's Degree in Finance, Business, Economics, or a related field, with 2-3 years of experience in project finance, energy development, or private equity. Strong financial modeling skills, excellent communication abilities, and a willingness to manage multiple priorities are required. The role is based in Washington, DC, with competitive compensation and benefits.
Senior Full Stack Developer
Company: Deque Systems, Inc.
Location: Washington DC
Posted May 04, 2024
Deque Systems is a women-owned web accessibility software and services company, renowned for its mission of Digital Equality. The company culture is flat, welcoming, and altruistic, with a focus on customer satisfaction and innovation. Deque is seeking a Senior Full Stack Developer with team lead experience to contribute to the improvement of Deque's product development infrastructure. The ideal candidate will design, develop, and maintain axe-related products and services, assist in pull request reviews, write new features and tests, and work with support to resolve customer issues. Deque experts are globally recognized for their contributions to W3C Accessibility Working Groups and hold numerous certifications from the IAAP.
Strategy Associate - Resolution Planning (Hybrid)
Company: Fannie Mae
Location: Washington DC
Posted May 04, 2024
<p><b>Company Description<b> <p><p>At Fannie Mae futures are made The inspiring work we do helps make a home a possibility for millions of homeowners and renters Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing flexible environment Here you will grow your career and help create access to fair affordable housing finance<p> <p><b>Job Description<b> <p><p>As a valued colleague on our team you will collaborate with team members on activities related to strategic planning and execution for Fannie Mae or business units within the organization In this role you will participate and engage in crossfunctional strategic execution as well as participate in project teams to advance business initiatives<br ><strong>THE IMPACT YOU WILL MAKE<strong><br >The <strong>Strategy Associate Resolution Planning Hybrid<strong> role will offer you the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities<p> <ul><li>Participate in team activities to ensure timely program execution of resolution planning requirements including the biennial resolution plan submissions to FHFA and related regulatory obligations<li> <li>Schedule and prepare presentations for executive meetings<li> <li>Maintain Teams folder and identify resources to support goals and new initiatives<li> <li>Collaborate with team members on units production activities and efforts<li> <li>Support the daytoday operations including financial analysis and modeling forecasting talent strategy and management governance and negotiations<li> <ul><p><b>Qualifications<b> <p><p><strong>THE EXPERIENCE YOU BRING TO THE TEAM<strong><br ><strong>Desired Experiences<strong><p> <ul><li>Bachelor degree or equivalent<li> <li>Market Transactions Liquidity Risk Management Treasury or Accounting field<li> <li>Operations Compliance and Risk Management<li> <li>Database Management Tools eg SharePoint Teams and Confluence<li> <li>Research and Analytical<li> <li>Problem Solving<li> <li>MS tools eg Excel and PowerPoint<li> <ul><p>Skills<p> <ul><li>Operational Excellence including improving and overseeing operations<li> <li>Skilled in documentation and database reporting for the purposes of analysis data discovery and decisionmaking with the use of relevant software such as Crystal Reports Excel or SSRS<li> <li>Skilled in presenting information andor ideas to an audience in a way that is engaging and easy to understand<li> <li>Adept at managing project plans resources and people to ensure successful project completion<li> <li>Skilled in the graphical representation of information in the form of a charts diagrams pictures and dashboards with programs and tools such as Excel Tableau or Power BI<li> <li>Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data<li> <li>Experience gathering accurate information to explain concepts and answer critical questions<li> <li>Business Insight including advising designing business models interpreting customer and market insights forecasting benchmarking etc<li> <li>Working with people with different functional expertise respectfully and cooperatively to work toward a common goal<li> <li>Experience helping an organization to plan and manage change in effort to meet strategic objectives<li> <ul><p>Tools<p> <ul><li>Experience using SharePoint<li> <li>Skilled in Tableau<li> <li>Skilled in Excel<li> <ul><p><b>Additional Information<b> <p><p>The future is what you make it to be Discover compelling opportunities at careersfanniemaecom<br >Fannie Mae is an Equal Opportunity Employer which means we are committed to fostering a diverse and inclusive workplace All qualified applicants will receive consideration for employment without regard to race religion national origin gender gender identity sexual orientation personal appearance protected veteran status disability age or other legally protected status For individuals with disabilities who would like to request an accommodation in the application process email us at careersmailboxfanniemaecom<br ><p> <p><strong><span><span>REF12908O<span><span><strong><p> <p><p> <p>The hiring range for this role is set forth on each of our job postings located on Fannie Maes Career Site Final salaries will generally vary within that range based on factors that include but are not limited to skill set depth of experience certifications and other relevant qualifications This position is eligible to participate in a Fannie Mae incentive program subject to the terms of the program As part of our comprehensive benefits package Fannie Mae offers a broad range of Health Life Voluntary Lifestyle and other benefits and perks that enhance an employees physical mental emotional and financial wellbeing See more here<p>
Sr. Director, Strategic Capture
Company: Thomson Reuters
Location: Washington DC
Posted May 04, 2024
The TRSS position involves leading the pursuit of high-value, high-visibility opportunities, from identification to award. This includes orchestrating capture strategies, leading proposal responses, and building relationships with key decision-makers. The role requires extensive experience in business development, problem-solving, and team leadership in the federal space. The candidate must have a proven track record of success in the US Federal Government market sector, with individual sales ranging from $25M-$100M+. The position involves working closely with TRSS leadership, understanding the competitive landscape, and staying current with federal government market needs and trends.
Senior Associate, Cash Accounting
Company: Ankura
Location: Washington DC
Posted May 04, 2024
Ankura is seeking a Senior Associate for its Finance team, responsible for managing cash and cash-related transactions. The role involves reviewing customer payments, non-customer transactions, and participating in financial close processes. The ideal candidate should have strong accounting knowledge, a growth mindset, and experience with international bank accounts and foreign entities. The position is remote-based, preferably in eastern or central time zones. Requirements include a Bachelor's degree in Accounting, advanced Excel proficiency, and 3+ years of relevant experience. The candidate should possess excellent analytical skills, attention to detail, and the ability to work collaboratively.
Business Development Analyst
Company: Sol Systems
Location: Washington DC
Posted May 04, 2024
Sol Systems, a leading solar energy firm based in Washington, DC, is seeking an entry-level Business Development Analyst to join their Aggregation Team. The role involves establishing partnerships with installers, developers, and other stakeholders, managing communications, gathering feedback, and assisting in designing strategies to meet growth targets. The ideal candidate should have an interest in solar and/or energy markets, multitasking abilities, understanding of SRECs, and experience with data visualization tools. The position offers a competitive salary, comprehensive benefits, and a hybrid work schedule. Sol Systems is an equal-opportunity employer.
Biological/Physical Scientist
Company: Department of Homeland Security
Location: Washington, District of Columbia Washington, District of Columbia
Posted May 04, 2024
Help Help How to Apply To begin your online application click Apply Online to create a USAJOBS account and follow the prompts or log in to your existing account Your application packet must include a completed assessment questionnaire a resume and any applicable and or required supporting documentation Please see the Required Documents section for additional information All application materials including transcripts must be in English If you are unable to apply online or need to submit a document you do not have in electronic form visit this link for more information regarding an alternate application process Applications and supporting documentation will not be accepted by mail or email The address below is for inquiries only You may apply more than once but the most recent application is the only one that will be used You must submit your resume your online questionnaire and any supporting documents by 1159 PM eastern standard time on the day the announcement closes It is your responsibility to verify that any information entered or uploaded is received and is accurate Human Resources will not modify or change any part of your application Determining your eligibility and qualifications is dependent on the supporting documentation and information provided which may impact your referral for further consideration If a document is not legible you will not be able to view it in your application To verify your application is complete log into your USAJOBS account select the Application Status link and then select the more information link for this position The Details page will display the status of your application the documentation received and processed and any correspondence the agency has sent related to this application Your uploaded documents may take several hours to clear the virus scan process To return to an incomplete application log into your USAJOBS account and click Update Application in the vacancy announcement You must reselect your resume andor other documents from your USAJOBS account or your application will be incomplete Applicants must submit all required documentation to properly qualify for this position Agency contact information USAJobs Customer Care Center USAJobs Customer Care Center Phone 3172120454 Email DFASINDIANAPOLISINZHMBXDFASMERITCCMAILMIL Address Department of Homeland Security Headquarters OCHCOHRMSMS 0170 6595 Springfield Center Drive Springfield VA 205980170 US Learn more about this agency Next steps Once you submit your application we will assess your experience and training identify the bestqualified applicants and refer those applications to the hiring manager for further consideration and interviews We will notify you by email after each of these steps has been completed Your status will also be updated on USAJOBS throughout the process To check your status log on to your USAJOBS account click on Application Status and then click More Information We expect to make a job offer with 60 after the deadline for applications If you are selected we will conduct a suitabilitysecurity background investigation View more information on applying for federal employment Note If you receive a final job offer to onboard please complete the onboarding forms and submit them electronically in an expeditious manner Your start date may be delayed if the action above is not completed DHS uses eVerify an Internetbased system to confirm the eligibility of all newly hired employees to work in the United States Learn more about eVerify including your rights and responsibilities Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities including Presidential Memoranda Executive Orders interpretive US Office of Personnel Management guidance and US Office of Management and Budget plans and policies concerning hiring These authorities are subject to change Multiple selections may be made from this announcement
Marketing & Content Strategy, Senior Manager (Hybrid)
Company: Fannie Mae
Location: Washington DC
Posted May 04, 2024
<p><b>Company Description<b> <p><p>At Fannie Mae futures are made The inspiring work we do helps make a home a possibility for millions of homeowners and renters Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing flexible environment Here you will grow your career and help create access to fair affordable housing finance<p> <p><b>Job Description<b> <p><p>As a valued leader on our team you will play a role in developing strategies for planning and directing all aspects of marketing policies objectives and initiatives<br ><p> <p><strong>THE IMPACT YOU WILL MAKE<strong><p> <p>As a <strong>Marketing amp Content Strategy Senior Manager<strong> you will oversee a team who is responsible for strategic messaging planning and implementation across a range of SF housing finance policies products and initiatives The Marketing Strategy Senior Manager role will offer you the flexibility to make each day your own while working alongside colleagues driven by our Enterprise mission to facilitate equitable and sustainable access to homeownership<p> <p>The <strong>Marketing amp Content Strategy Senior Manager<strong> role will offer you the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities<p> <ul><li>Manage B2B value proposition messaging and corresponding insights on behalf of SingleFamily business segment working in close collaboration with codevelopment marketing research marketing strategy and product teams<li> <li>Responsible for leading a comprehensive SF messaging strategy grounded in research and insights to guide the intentional creation and maintenance of marketing content and claims development across owned earned and targeted channels<li> <li>Collaborate with marketers copywriters and program stakeholders to codify affordable housing capital markets credit risk management digital products ESG risk collateral technology and other trends that impact housing finance<li> <li>Serve as horizontal B2B marketing translator between technical and nontechnical teams to help connect mortgage policies products and programs to structure and deliver compelling storytelling that drives loyalty and strong brand preference while also driving measurable marketing results tied to business outcomes <li> <li>Partner closely with SF marketing strategy leads to drive alignment of SF messaging strategy and crosschannel execution<li> <li>Build meaningful relationships internally to keep a pulse on key audiences including sellers servicers technology service providers and partner ecosystem needs<li> <li>Familiar with creating structured storytelling and filling content gaps to help influence marketing strategies that ultimately support outreach efforts across SF owned properties such as web email digital social speaker preparation and talking points blogs etc<li> <li>Clearly translate SF business needs into marketing requirements andor use cases for marketing strategists and technical partners to consistently apply approved messaging<li> <li>Foster strong working relationship within department and beyond including key product and program teams as well legal marketing technology creative external communications PR privacy and fair lending<li> <li>Support documentation and communication of messaging recommendations grounded in key segment insights to improve launch and outreach strategies that resonate with intended audiences<li> <li>Collaborate with peers to assess results and foster growth learning to ensure continuous improvement of marketing efforts that ladder up to key business priorities<li> <li>Motivate agency partners to deliver high performing marketing messaging and strategic frameworks in a timely manner and within budget parameters<li> <li>Provide guidance to the team who researches and identifies changes in the marketing environment or competitive strategies and evaluates adjusts or redrafts the organizations marketing plan and philosophy<li> <li>Assess and report on the development and implementation of marketing plans to serve the business objectives<li> <li>Inform the team of changes in the marketing environment and identify areas to conduct market research or leverage data and analysis to develop an informed POV on content strategy needs<li> <li>Review the work of the team who create and convey brand messages to improve awareness and increase customer engagement usage and adoption<li> <ul><p><b>Qualifications<b> <p><p><strong>THE EXPERIENCE YOU BRING TO THE TEAM<strong><p> <p><strong>Minimum Required Experiences<strong><p> <ul><li>6 years<li> <li>Bachelor degree or equivalent<li> <ul><p>Skills<p> <ul><li>Communication including communicating in writing or verbally copywriting planning and distributing content etc<li> <li>Skilled in presenting information andor ideas to an audience in a way that is engaging and easy to understand<li> <li>Sales Marketing and PR including marketing products social media marketing creating collateral planning and developing campaigns managing the media etc<li> <li>Working with people with different functional expertise respectfully and cooperatively to work toward a common goal<li> <li>Influencing including negotiating persuading others facilitating meetings and resolving conflict<li> <li>Collective capabilities for leadership including leading teams giving feedback facilitating meetings and coaching and mentoring<li> <li>Relationship Management including managing and engaging stakeholders customers and vendors building relationship networks contracting etc<li> <ul><p>Tools<p> <ul><li>Experience using SharePoint<li> <li>Skilled in Excel<li> <li>Experience using Workfront Fusion<li> <ul><p><br ><p><p><strong>Desired Experiences<strong><p> <ul><li>Masters or relevant graduate degree preferred<li> <li>810 years progressive marketing strategy brand management andor B2B financial services marketing experience<li> <li>Experience in investment management capital markets finance real estate andor mortgage industry<li> <li>Strong proficiency with ESG landscape andor social impact marketing<li> <li>Multicultural marketing experience<li> <ul><p>Skills<p> <ul><li>Executive presence ability to anticipate dependencies and secure buyin with key stakeholders<li> <li>Expert knowledge in developing B2B content strategy messaging hierarchy and positioning in support of omnichannel efforts<li> <li>Experienced team leader and ability to motivate crossfunctional teams to execute on your vision<li> <li>Comfortable navigating ambiguity driving decisions and managing multiple initiatives simultaneously<li> <li>Adept at navigating shortterm pressures while delivering on longterm strategic initiatives to drive the business forward<li> <li>Detailoriented independent and motivated leader who can prioritize and drive deliverables to execution with minimal supervision<li> <li>Strong analytical skills ability to work with complex data sets manipulating and analyzing data<li> <li>Critical thinking skills ability to succinctly frame up a written point of view with consideration for risk management and business dynamics to influence leaders and partners<li> <ul><p>Tools<p> <ul><li>Power Point and Word<li> <li>SharePoint TEAMS Confluence<li> <li>Seismic Tableau Salesforce and Cvent<li> <ul><p><b>Additional Information<b> <p><p>In response to COVID19 Fannie Mae has adapted our workplace and hiring processes to better safeguard our employees candidates and new hires We understand that this is an unprecedented situation and Fannie Mae is committed to creating protocols for these processes that are agile and conform with federal state and local health administration guidance While the companys operating status for onsite work is currently voluntary the majority of Fannie Maes workforce is remote until further notice We continue to conduct all interviews and onboarding virtually In addition all employees who wish to come on site must be fully vaccinated against COVID19 and enter their vaccination information into a confidential HR system before arriving at the facility unless they have an approved accommodation Click here to go directly to information about accommodations<br >The future is what you make it to be Discover compelling opportunities at careersfanniemaecom<br >Fannie Mae is an Equal Opportunity Employer which means we are committed to fostering a diverse and inclusive workplace All qualified applicants will receive consideration for employment without regard to race religion national origin gender gender identity sexual orientation personal appearance protected veteran status disability age or other legally protected status For individuals with disabilities who would like to request an accommodation in the application process email us at careersmailboxfanniemaecom<p> <p><p> <p>The hiring range for this role is set forth on each of our job postings located on Fannie Maes Career Site Final salaries will generally vary within that range based on factors that include but are not limited to skill set depth of experience certifications and other relevant qualifications This position is eligible to participate in a Fannie Mae incentive program subject to the terms of the program As part of our comprehensive benefits package Fannie Mae offers a broad range of Health Life Voluntary Lifestyle and other benefits and perks that enhance an employees physical mental emotional and financial wellbeing See more here<p>
Project Manager, Application Modernization SME - 3337277
Company: TCG
Location: Washington DC
Posted May 04, 2024
TCG, an award-winning IT solutions provider to the Federal government, is seeking a Project Manager/Application Modernization SME. The role involves managing modernization needs, conducting requirements gathering, and presenting analysis to stakeholders. TCG offers remote employment in multiple states, requires US citizenship, and a government background investigation. The ideal candidate should have extensive experience in application modernization, business and systems analysis, project management, and cloud technologies. Preferred skills include knowledge of data integration, cloud certifications, and Agile certifications. TCG values its employees, offering comprehensive benefits and being recognized as a 'Top Workplace' for 9 consecutive years. The company is committed to treating employees well and maintaining a positive work environment.
Manager Technical Support - Federal
Company: Lumen Technologies
Location: Washington DC
Posted May 04, 2024
Lumen is a company that connects the world, fostering business growth through teamwork, trust, and transparency. They are committed to workplace inclusion and employee support, as evidenced by their recognition in the Newsweek 2024 Greatest Workplaces for Diversity list and a perfect score on the Human Rights Campaign Corporate Equality Index. Lumen is seeking a Manager Technical Support for ISP, responsible for overseeing the installation, maintenance, and restoration of Dense Wavelength Division Multiplexing (DWDM) communications and Router equipment. The role requires a Bachelor's degree in engineering or a related field, strong background in OAM&P of fiber and copper-based communication systems, and experience in coordinating network installation activities. The starting salary for this role ranges from $109,330 to $145,770, depending on the employee's primary work location.
Sr. Data Strategist -100% Remote (REF1558X)
Company: Citizant
Location: Washington DC
Posted May 03, 2024
Citizant, a leading provider of professional IT services to the U.S. government, is seeking a Sr Data Strategist to join their remote team. The role involves developing and managing an enterprise data strategy, working with stakeholders, and creating reports/presentations. The ideal candidate should have a minimum of 10 years of experience in data strategy, data management, and data governance, with a Master's Degree in a technical field. They must be a U.S. Citizen with an Active Public Trust clearance or the ability to obtain one. Citizant values a collaborative, supportive culture and offers excellent compensation, benefits, and opportunities for personal and professional development.