Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Data Policy & Strategy SME - 100% Remote (REF1561C)
Company: Citizant
Location: Washington DC
Posted May 03, 2024
Citizant, a leading provider of professional IT services to the U.S. government, is seeking a highly experienced Subject Matter Expert with a minimum of 7 years of demonstrated proficiency in delivering technical support projects, specifically within the domain of data policy and strategy. The ideal candidate will possess deep subject matter expertise in data management practices and a proven track record of success in implementing complex data initiatives. Responsibilities include supporting the implementation of the Evidence Act, Federal Data Strategy, and DHS Enterprise Data Strategy for CDOD, providing expert guidance in data policy and strategy development, leading efforts to establish and enhance data governance frameworks, and offering subject matter expertise in the design and execution of the Data Inventory Program.
Intermediate Program Analyst
Company: Grant Leading Technology, LLC
Location: Washington DC
Posted May 03, 2024
Grant Leading Technology (GLT) is seeking a self-motivated Intermediate Program Analyst for a remote position. The role involves managing construction, furniture, and relocation projects, developing project documents, and maintaining communication plans. The ideal candidate should have a B.S. degree in Business or related field, 4-8 years of project management or program analyst experience, and proficiency in MS Excel, Word, PowerPoint, MS Project, and Visio. GLT offers a competitive salary of $90- $120k, a comprehensive benefits package, and opportunities for professional development.
Lead Web Developer
Company: ATPCO
Location: Washington DC
Posted May 03, 2024
The Lead Web Developer role at ATPCO involves overseeing all aspects of web development, including front-end, back-end, integration, database, security, and version control. The candidate will design, develop, and maintain high-quality web pages and applications, lead a small digital team, and collaborate with various departments to refine the website and fix technical issues. The ideal candidate should have in-depth knowledge of system design, web development principles, and experience with front-end and back-end technologies. They should also be proficient in cross-browser and cross-platform compatibility, firewalls, databases, and JavaScript. Strong analytical skills and experience in tracking project status and metrics are required. ATPCO offers a comprehensive benefits package and is an equal opportunity employer.
Senior Project Manager
Company: CannonDesign
Location: Washington DC
Posted May 03, 2024
CannonDesign is an integrated design solutions firm looking for a Senior Project Manager to join their Arlington, VA office. The role involves leading project management, developing client relationships, and mentoring team members. The ideal candidate has a Bachelor's degree, 12 years of experience, and strong client and team leadership skills.
Digital Sales Solutions Engineer (DSSE)
Company: F5
Location: Washington DC
Posted May 03, 2024
<p>At F5 we strive to bring a better digital world to life Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation <p> <p>Everything we do centers around people That means we obsess over how to make the lives of our customers and their customers better And it means we prioritize a diverse F5 community where each individual can thrive <p> <p>Come work at a place where innovation and teamwork come together to support the most exciting missions in the world <p> <p>About the Company F5 gives the worlds largest businesses service providers governments and consumer brands the ability to securely deliver every app anywherewith confidence We do this by working collaboratively in an innovative environment helping each other succeed We take great pride in being trusted advisers to our customers offering the best solutions for their interests If our mission and culture excite you we would love to talk to you <p> <p><b>About our Job Postings<b> <p> <p>When applying for any of the roles in F5 please note our ideal candidate is not someone who meets all the posted requirements in fact this is just a representative of how we know the job has been done in the past We want to talk to you even if you dont check all the boxes here but believe you bring your own unique capabilities that can be utilized to ensure the success of the role and the organization <p> <p><b>The SE Job Overview<b> <p> <p>The Digital Sales Solutions Engineer DSSE is a sales and technical role with focus on customerpartners and is part of the sales organization The DSSEs primary responsibility is to support the digital sales team with technical skills and provide technical knowledge around F5 solutions to our customers To be effective a DSSE needs to have excellent technical skills and knowledge on both F5 products and the ecosystem that we work in Fear not we do provide training and certification to keep abreast with these critical skills <p> <p>The highlevel objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs in partnership with the Digital Sales team From our customers perspective the DSSE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concernsoffer gainful solutions The F5 DSSE not only presents the technical features but also business benefits in the Technical Value Proposition <p> <p>Sounds interesting Read on <p> <p><b>What youll do<b> <p> <ul><li>Articulate the F5 product strategy messaging and positioning F5s value proposition and solutions for customer business objectives<li> <li>Provide technical expertise through sales presentations solution designs solution demonstrations proof of concepts by various mediums inpersonvirtual presentations white boards etc<li> <li>Determine viability of opportunity and map out organizational structure<li> <li>Drive the sales process in partnership with the Account Manager by identifying the Technical Decision Maker getting their technical validation support and sponsorship<li> <li>Consistently provide worldclass customer service through the customer life cycle<li> <li>Work collaboratively with internal technical and sales resources share best practices updates offer and seek expertise as the need arises in various opportunities<li> <ul><p><b>How youll do it<b> <p> <ul><li>Experience with network infrastructure technologies data center cloud computing architectures and how technology components interact at each layer of the OSI model<li> <li>Detailed understanding of Web Protocols HTTPs HTTP2 and understanding transport layer encryption technologies TLS SSL<li> <li>Experience in one or more public and private cloud environments<li> <li>Experience with automation and orchestration<li> <li>Experience with K8S ingress services<li> <li>Familiarity with decomposing monolithic software applications into microservicebased architectures<li> <li>Experience with one of more of the following L4L7 Denial of Service threats application security trends application layer authentication and authorization technologies automated threat detection and mitigation and API Security concepts What youll bring<li> <li>2 + years of related industry experience<li> <li>Familiarityexperience with F5 or similar industry solution deployment a plus<li> <li>Relevant certifications a plus<li> <ul><p><b>What youll get<b> <p> <ul><li>This is a selfdriven role so career growth and development is available at every stage of your career<li> <li>Competitive pay family friendly benefits and cool perks<li> <li>Tuition assistance for professional development<li> <ul><p>The Job Description is intended to be a general representation of the responsibilities and requirements of the job However the description may not be allinclusive and responsibilities and requirements are subject to change <p> <p>The annual US base pay range for this position is $7850800 $11776200 <p> <p>F5 maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience geographic locations and market conditions as well as to reflect F5s differing products industries and lines of business The pay range referenced is as of the time of the job posting and is subject to change <p> <p>You may also be offered incentive compensation bonus restricted stock units and benefits More details about F5s benefits can be found at the following link httpswwwf5comcompanycareersbenefits F5 reserves the right to change or terminate any benefit plan without notice <p> <p><b>Please note that F5 only contacts candidates through F5 email address ending with f5com or auto email notification from YelloWorkday ending with f5com or<b><b> myworkdaycom<b> <p> <p><b>Equal Employment Opportunity<b> <p> <p>It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination F5 offers a variety of reasonable accommodations for candidates Requesting an accommodation is completely voluntary F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job Request by contacting accommodationsf5com<p>
Editor- Personal Finance
Company: AARP
Location: Washington DC
Posted May 03, 2024
<p><strong>Overview<strong> <p> <p>AARP is the nations largest nonprofit nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age With a nationwide presence AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50plus and their families health security financial stability and personal fulfillment AARP also produces the nations largest circulation publications AARP The Magazine and AARP Bulletin <p> <p>AARPs Integrated Communications and Marketing ICM Group includes Membership Content and Editorial Customer Experience External Relations Brand Strategy and Strategic Communications Across paid earned shared and owned channels ICM manages AARPs reputation drives engagement and member growth and showcases AARPs mission and value through one integrated voice <p> <p>The Editor develops and implements written or scripted content for publications books andor digital platforms Partners with both internal and external teams on content production and publication Ensures format and quality of materials for dissemination are consistent with established publishing policies Collaborates with other AARP departments to help promote key association programs advocacy campaigns and other priorities Demonstrates an ability to report research and write about complex subjects in effective and innovative ways and in accordance with established procedures and style Uses available tools and resources to develop content ideas and optimize content based on digital publishing best practices <p> <p><strong>Responsibilities<strong> <p> <ul><li> Works with other team members including writers editors project managers subjectmatter experts marketing and outreach directors and senior executives to create and deliver timely high quality and relevant content for digital print and other platforms <li> <li> Employs digital analytics tools and resources to identify topics of interest to a 50+ audience and to evaluate the performance of content after publication <li> <li> Writes and edits content for internal and external audiences and ensures that all content is consistent in voice tone and style and that messaging is customized and aligned for the intended audience <li> <li> Enters content into contentpublishing management systems or other tracking tools monitoring workflow and collaborating with production staff to ensure published content is accurate and highquality <li> <li> Partners with team members to identify success stories Contributes ideas and content for content and storytelling plans Identifies and shares opportunities for public and media relations and thought leadership initiatives <li> <li> Recommends process improvements related to content development editing and delivery of publicationswritten materials <li> <li> May be responsible for assigning and editing content from internal and external contributors cultivating a network of qualified contributors and generating contracts as needed for external contributors <li> <ul><p><strong>Qualifications<strong> <p> <ul><li> Bachelors degree in Journalism English Communications or a related major <li> <li> 5+ years of journalism or related publishing experience <li> <li> Strong writing and editing skills and a proven track record creating journalism of the highest standards required in multiple formats and platforms including digital <li> <li> Demonstrated knowledge in personal finance topics of interest to a 50+ audience including but not limited to saving for retirement living on a budget managing debt smart shopping or taxes <li> <ul><p>AARP will not sponsor an employment visa for this position at this time <p> <p>Preferred <p> <ul><li> Demonstrated knowledge of current publishing best practices in print and online formats <li> <li> Experience assigning and editing content from external and internal contributors cultivating a network of qualified contributors <li> <li> Experience employing digital analytics tools and resources to identify topics of interest to a 50+ audience and to evaluate the performance of content after publication <li> <li> Experience entering content into content publishingmanagement systems monitoring workflow and collaborating with production staff to ensure published content is accurate appealing and adheres to publishing best practice <li> <ul><p><strong>Additional Requirements <strong> <p> <ul><li> Regular and reliable job attendance <li> <li> Effective verbal and written communication skills <li> <li> Exhibit respect and understanding of others to maintain professional relationships <li> <li> Independent judgement in evaluation options to make sound decisions <li> <li> In officeopen office environment with the ability to work effectively surrounded by moderate noise <li> <ul><p><strong>Flexible Work Arrangement FWA<strong> <p> <p>AARP observes Mondays and Fridays as telecommuting workdays except for essential functions Remote work and telecommuting can only be done within the United States and its territories <p> <p><strong>Compensation and Benefits <strong> <p> <p>AARP offers a competitive compensation and benefits package including a 401k 100 companyfunded pension plan health dental and vision plans life insurance paid time off to include company and individual holidays vacation sick caregiving and parental leave performancebased and peerbased recognition and tuition reimbursement <p> <p><strong>Equal Employment Opportunity<strong> <p> <p>AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture AARP does not discriminate on the basis of race ethnicity religion sex color national origin age sexual orientation gender identity or expression mental or physical disability genetic information veteran status or on any other basis prohibited by applicable law<p>
SharePoint Architect
Company: Applied Insight LLC
Location: Washington DC
Posted May 03, 2024
Applied Insight is seeking a SharePoint Architect/Developer with extensive experience in designing and implementing SharePoint solutions. The role involves architecting, designing, testing, and implementing multiple on-premises SharePoint solutions, including migration from legacy systems. The ideal candidate should have a degree and relevant experience, with hands-on experience in leading upgrade and content migration of SharePoint. Additional skills include expertise in SharePoint metadata and content management, developing secure intranet and extranet portals, and experience with Microsoft .Net technology stack. The company offers excellent compensation, benefits, and a collaborative environment.
Technical Account Manager
Company: Oleria
Location: Washington DC
Posted May 03, 2024
Oleria, a rapidly growing cybersecurity startup, is seeking an experienced Technical Account Manager to join its go-to-market team. The role involves working closely with sales and customer success teams to convert prospects into customers and ensure their satisfaction. The ideal candidate should have a strong background in cybersecurity, excellent customer service skills, and robust technical acumen. The position offers a competitive salary, equity, and benefits package, along with opportunities for professional growth in a dynamic startup environment.
Program Account Manager
Company: i360technologies, Inc.
Location: Washington DC
Posted May 03, 2024
i360technologies is a growing GOVCON professional services company founded in 1999, offering competitive pay, robust benefits, and professional development opportunities. The company is seeking an experienced Account Manager to lead existing federal shared service center accounts, focusing on leadership, sales acumen, client relationship management, delivery excellence, and revenue growth. The role involves managing and expanding client relationships, providing leadership and delivery excellence for existing projects, identifying and monetizing new opportunities, and leading a team of 15-20 FTEs. The ideal candidate should have Agile project management, account management, and revenue growth experience, with a minimum of 6 years in project management roles. i360technologies is an Equal Opportunity Employer offering comprehensive benefits, including health care, retirement plans, and paid time off.
Networks & Controls Engineer
Company: Fluence
Location: Washington DC
Posted May 03, 2024
Fluence Energy, Inc. is a global leader in energy storage products and services, with a presence in over 47 markets. The company is committed to transforming the way we power our world through creativity, diversity, and trust. Fluence is seeking a Network and Controls Engineer to serve as the technical point of contact for assigned projects, responsible for the specification, design, testing, and startup of Fluence OS and network solutions. The ideal candidate should have a Bachelors or Master's degree in engineering, a minimum of 5 years of related experience, and a passion for their work. Fluence is an equal opportunity employer, committed to diversity and inclusion.
Sales Operations Specialist - Bothell
Company: FUJIFILM
Location: Washington DC
Posted May 03, 2024
FUJIFILM Sonosite, Inc. is seeking a Sales Operations Specialist in Bothell, WA. The role involves day-to-day processing and scheduling of inbound sales and internal orders, ensuring accuracy and timely entry and booking. The candidate should have experience with Oracle order entry processes, scheduling orders and shipments in a manufacturing environment, and preferably in a medical device company. The position offers a competitive salary, comprehensive benefits, and a 401k program. FUJIFILM Sonosite is an equal opportunity employer.
Remote Software Engineer (Mid-Sr)
Company: Choisys Technology Inc.
Location: Washington DC
Posted May 03, 2024
Choisys Technology, Inc. is seeking a Software Developer - III with extensive experience in Java, Oracle SQL/PLSQL, J2EE, REST API, MVC, JSF, JPA, EJB, JDBC, XML, DTD/XSD, JSP, Servlets, AJAX, JavaScript, JSON, CSS, HTML, JQuery, DHTML Concepts, OOAD, UML, Design Patterns, Data Modeling, Junit, Selenium, and Agile scrum methodologies. The role involves researching, designing, implementing, and managing software programs, troubleshooting issues, developing quality assurance procedures, deploying software tools, processes, and metrics, collaborating with other developers, UX designers, business and systems analysts, and acting as a team leader. The candidate must have a degree in the applicable field or equivalent experience, and be able to perform all duties independently. Choisys is an Equal Opportunity Employer and an E-Verify employer.