Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Front Desk Supervisor

Company: Placemakr

Location: Washington DC

Posted Apr 30, 2024

Placemakr is a venture-backed startup revolutionizing hospitality and home. They offer a unique platform that combines property operations, customer acquisitions, and tech stack for flexible operations. Their tech-enabled buildings provide exceptional guest experiences and value in real estate. As a Front Desk Supervisor, you'll ensure seamless operations, foster a 'one team' mentality, maintain a safe environment, and provide exceptional guest service. The role requires 3+ years of customer service experience, 1+ year of team lead experience, and the ability to work on-site including weekends and holidays. Placemakr offers competitive pay, flexible scheduling, and a range of benefits including health insurance, paid parental leave, and a 401k program.

Cleared Senior Software Engineer - Battle Orchestration, National/Tactical Syst

Company: CCRi

Location: Washington DC

Posted Apr 30, 2024

GA-CCRi is seeking Senior Software Engineers to join their National Tactical Department, focusing on developing next-generation Battle Orchestration capabilities for Department of Defense customers. The role involves developing and leading enterprise-wide Java applications, managing continuous integration and development, and mentoring junior talent. The ideal candidate should have a degree in computer science or related field, strong foundation in mathematics and software engineering principles, and experience with AWS-hosted environments, Docker, Kubernetes, and Agile methodologies. U.S. citizenship and Top Secret security clearance are required. The company offers competitive benefits and a diverse, inclusive work environment.

.Net Developer

Company: Makpar

Location: Washington DC

Posted Apr 30, 2024

Makpar is a reputable firm offering a range of services including Cybersecurity, Cloud Migration, and IT Project Management. They are currently seeking a .Net Developer with SharePoint administration experience for a role in Washington DC. The position involves configuring and managing SharePoint, collaborating on web-based services, and working with business analysts. Makpar is known for its dynamic work environment, excellent benefits, and commitment to employee growth and development.

Content Editor

Company: KeenLogic

Location: Washington DC

Posted Apr 30, 2024

KeenLogic is seeking a mid-level Product Manager for a CAO enterprise-wide project and CEC activities. The role involves managing the HouseNet Program Team, working closely with various teams, and ensuring the re-development and full content re-write of the House Intranet. The candidate must have experience with large enterprise Content Management Systems, product development, and project management software. Excellent communication skills, time management, and adaptability are required. The position offers full benefits and is based in Washington, DC.

Website Manager

Company: KeenLogic

Location: Washington DC

Posted Apr 30, 2024

KeenLogic is seeking a Project Manager for a CAO enterprise-wide project, focusing on the Customer Experience Center and CEC activities. The role involves web design, user experience, and project management. The candidate must have a Bachelor's degree and relevant work experience, proficiency in HTML, CSS, and enterprise CMS, and experience with image curation and management. The position offers full benefits and is based in Washington, DC.

Senior Account Executive

Company: MiQ Digital

Location: Washington DC

Posted Apr 30, 2024

MiQ is a global programmatic media partner looking for a Senior Account Executive to join their sales department. The role involves delivering against fiscal and strategic objectives, forging relationships with marketing agencies and brands, and communicating clearly with stakeholders. The company values diversity, equity, and inclusion and offers a range of benefits, including a hybrid work environment, competitive healthcare benefits, and generous PTO.

Sales Agronomist (Pasco, WA)

Company: Wilbur-Ellis Co

Location: Washington DC

Posted Apr 30, 2024

<p><strong>Are you someone who thrives on interacting with growers partnering with them to understand their needs and helping them identify the best product for their farms Are you knowledgeable in the local area crops And do you thrive in an environment that puts people first and invests heavily in its team If you answered yes then we want to hear from you<strong> <p> <p>For over a century WilburEllis has experienced success and growth in marketing and distributing agricultural products and services Join us and grow your career with a strong and profitable industry leader offering competitive compensation tremendous growth and development opportunities and a peoplefirst work environment Come and grow with us <p> <p><strong>General Purpose and Scope of Position <strong> <p> <p>WilburEllis is seeking a motivated and experienced Agricultural Sales Agronomist responsible for managing existing accounts and attracting new customers within a defined sales territory This position will assist customers with the proper product selection and use of products based on specific agronomic needs The Agricultural Sales Agronomist will maintain and develop profitable customer relationships while becoming the market leader within the defined sales geography <p> <p><strong>Key Skills and Abilities Include<strong> <p> <ul><li>Ability to establish strong relationships with field personnel peers and customers<li> <li>Knowledge of agricultural production<li> <li>Ability to lead and influence<li> <li>Ability to handle multiple projects simultaneously<li> <li>Ability to work independently with minimal supervision<li> <li>Proficient with computers utilizing Microsoft Windows and Windows applications and ERP order entry systems<li> <li>Ability to travel by vehicle or commercial transportation to other branches meeting locations or customer farms<li> <li>Ability to work for long periods of time while standing<li> <li>Ability to bend stoop kneel and lift up to 40 lbs safely and easily<li> <ul><p><strong>Key Personal Attributes Include <strong> <p> <ul><li>Bachelors degree or higher in Agriculture or Businessrelated field is preferred<li> <li>Three to five years experience in the Agricultural industry preferred<li> <li>PCA License required<li> <li>Good interpersonal and team building skills with a positive attitude<li> <li>Excellent written and oral communication skills with the ability to communicate effectively with small and large groups<li> <li>Detailed and accurate<li> <li>Willingness to travel up to 25 of the time<li> <li>Physically able to endure outdoor climates including hot or cold weather extremes<li> <li>Willingness and desire to embrace technology to add value to service offering for customers<li> <ul><p><strong>Specific Responsibilities and Key Deliverables Include <strong> <p> <ul><li>Manage existing customer base<li> <li>Identify new key customers understand their business determine their needs and develop plans and actions for sales territory growth<li> <li>Communicate with branch management the initiatives objectives strategies and action plans<li> <li>Serve as point person to manage the support resources of the territory including valueadded nutrition branded products seed purchasing and technology while overseeing the implementation and success of the plans and objectives in conjunction with branch personnel<li> <li>Responsible for sales territory budgeting forecasting and analysis<li> <li>Follow credit policies and manage risk for the company<li> <li>Develop annual business plans that optimize growth and profitability for the territory<li> <li>Implement marketing and sales plans<li> <li>Establish and meet sales goals<li> <li>Network with industry representatives to expand sales opportunities<li> <li>Build product and market knowledge to add understanding and credibility<li> <li>Support other team members to attain branch and performance goals<li> <li>Proactively seek and participate in available companysponsored training to develop and advance skill set and knowledge base<li> <li>Become primary contact between customers and WilburEllis Company including deliveries forecasting credit complaint handling custom application<li> <li>Present a professional image to our customers in all interactions verbal computer and facetoface through personal appearance and overall demeanor<li> <li>Perform all other duties as assigned by management in a professional and efficient manner<li> <ul><p><strong>Compensations and Benefits <strong> <p> <ul><li>In compliance with all states and cities requiring transparency of pay the base compensation for this position ranges from $77500 $103300 Note that salary may vary based on location skills and experience This position is eligible for an annual discretionary bonus and vacation holidays health dental vision mental health retirement plans and other benefits Follow this link for more information regarding WilburEllis employee benefits httpsbitly3S8aDCj <li> <ul><p><strong><strong>Follow our career social media accounts<strong> <strong> <p> <p><strong>Instagram <strong> <p> <p><strong>XTwitter <strong> <p> <p><strong>TikTok <strong> <p> <p><strong>Facebook <strong> <p> <p><strong>LinkedIn <strong> <p> <p><strong>Agriculture sales chemicals seed fertilizer crops agronomist Pasco Washington Washington Agriculture sales chemicals seed fertilizer crops agronomistAgriculture sales chemicals seed fertilizer crops agronomist Pasco Washington Washington Agriculture sales chemicals seed fertilizer crops agronomist Agriculture sales chemicals seed fertilizer crops agronomist Pasco Washington Washington Agriculture sales chemicals seed fertilizer crops agronomist Agriculture sales chemicals seed fertilizer crops agronomist Pasco Washington Washington Agriculture sales chemicals seed fertilizer crops agronomist Agriculture sales chemicals seed fertilizer crops agronomist Pasco Washington Washington Agriculture sales chemicals seed fertilizer crops agronomist <strong> <p> <p>Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <p> <p>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c<p>

Web Marketing Technologist

Company: AIS (Applied Information Sciences)

Location: Washington DC

Posted Apr 30, 2024

AIS is hiring a Web Marketing Technologist for a remote position with occasional travel. The role involves providing technical support for Sitecore 9/10, WordPress, or Acquia, and maintaining clear documentation. The ideal candidate should have an Associate Degree in Technology or relevant certifications, experience in an Agile environment, and strong organizational and troubleshooting skills. AIS values employee growth, innovation, and diversity, offering an Employee Stock Ownership Program (ESOP) and investing in cutting-edge technology.

Sales Operations Coordinator

Company: ePlus

Location: Washington DC

Posted Apr 30, 2024

<p>Overview <p> <p><strong>This role is onsite in our Herndon VA office 3 days per week and work from home the other 2 days per week<strong> <p> <p>As a Sales Operations Coordinator you will support and manage the administrative responsibilities and reporting for the Sales Operations Team including funding requests sales relationship processes and expense management <p> <p>Responsibilities <p> <p><strong><strong>CORPORATE VALUES<strong><strong> <p> <p>Respectful communication and cooperation We prioritize respectful communication fostering an environment where everyone is treated with dignity and respect <p> <p>Teamwork and employee participation Collaboration and teamwork thrive through diverse perspectives both within our teams and in our interactions with our customers <p> <p>Worklife balance that supports our employees varying needs We value the wellbeing of our employees recognizing that a healthy worklife balance is pivotal to our collective success <p> <p>Embracing communities We embrace and support the communities that nurture us Our employees dedication to fostering positive change is a source of immense pride for us <p> <p><strong>COMMITMENT TO DIVERSITY INCLUSION AND BELONGING<strong> <p> <p>We are an equal opportunity employer that does not discriminate or allow discrimination based on race color religion sex sexual orientation gender identity age national origin citizenship disability veteran status or any other classification protected by federal state or local law <p> <p>ePlus is dedicated to fostering cultivating and preserving a culture that represents diversity enables inclusion and makes our employees feel comfortable bringing their full unique selves to work <p> <p><strong><strong>YOUR IMPACT<strong><strong> <p> <p>The essential functions of this position include <p> <ul><li>Manage the daytoday processing for the Marketing Development Funding MDF requests print out new requests and provide all documents to appropriate management for approval<li> <li>Update and maintain MDF tracking documents<li> <li>Request Prior Approvals within each Partners portal and process claims for funding<li> <li>Manage approval and status communication updates to MDF requestors<li> <li>Participate in quarterly audits and quarterly close events with Accounting<li> <li>Manage sales relationship and sales entity processes in internal application and systems execute both scheduled and ad hoc reports<li> <li>Manage and maintain leads received from Marketing amp Partner lists<li> <li>Support other administrative duties such as phone and email support travel arrangements and expense filing<li> <li>Assist with daytoday functions and reporting in ePlus Customer Relationship Management CRM<li> <li>Assist with ROI reporting for events<li> <li>Support field inquiries as needed<li> <ul><p><strong><strong>QUALIFICATIONS<strong><strong> <p> <ul><li>Bachelors degree in Business or Marketing preferred<li> <li>Previous sales operations experience is a plus<li> <li>Outstanding organizational skills<li> <li>Strong quantitative and analytical skills<li> <li>Strong ability to multitask and followup independently on a widerange of issues<li> <li>Working knowledge of computers and equipment<li> <li>Effective written and verbal communications skills<li> <li>Adept in the use of Microsoft office suite<li> <ul><p><strong><strong>POSITION SPECIFICS<strong><strong> <p> <p>The base salary range for this position at commencement of employment is expected to be between $2163 and $3125 hourly however base pay offered may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience The total compensation package for this position may also include other elements including commissions and discretionary bonuses in addition to a full range of medical financial andor other benefits including 401k eligibility and various paid time off benefits such as vacation sick time and parental leave dependent on the position offered Details of participation in these benefit plans will be provided if an employee receives an offer of employment ePlus Benefits highlights can be viewed here <p> <p>If hired employee will be in an atwill position and the Company reserves the right to modify base salary as well as any other discretionary payment or compensation program at any time including for reasons related to individual performance Company or individual departmentteam performance and market factors <p> <p><strong><strong>PHYSICAL REQUIREMENTS<strong><strong> <p> <p>While performing this role you will engage in both seated and occasional standing or walking activities We provide reasonable accommodations in accordance with relevant laws to support success in this position <p> <p>By embracing our values you will contribute to our collective mission of making a positive impact within our organization and the broader community We understand that this job description serves as a guide and is not an employment contract <p> <p>LIJL1 <p> <p>IND1<p>

Account Manager

Company: i360technologies, Inc.

Location: Washington DC

Posted Apr 30, 2024

i360technologies is a growing GOVCON professional services company founded in 1999, offering competitive pay, robust benefits, and professional development opportunities. The company is seeking an experienced Account Manager to lead existing federal shared service center accounts, focusing on leadership, sales acumen, client relationship management, delivery excellence, and revenue growth. The role involves managing and expanding client relationships, providing leadership and delivery excellence for existing projects, identifying and monetizing new opportunities, and leading a team of 15-20 FTEs. The ideal candidate should have Agile project management, account management, and revenue growth experience, with a minimum of 6 years in project management roles. i360technologies is an Equal Opportunity Employer offering comprehensive benefits, including health care, retirement plans, and paid time off.

Senior Associate

Company: The Oakleaf Group

Location: Washington DC

Posted Apr 30, 2024

The Oakleaf Group, a mortgage and financial services consulting firm, is seeking a Senior Associate III for their Modeling & Analytics team. This role involves developing technical solutions for data analysis, collaborating with clients, and contributing to cloud application development. The ideal candidate should have a degree in computer science or related field, 7+ years of quantitative analysis experience, strong Python and SQL skills, and problem-solving abilities. The position is fully remote and offers competitive compensation and benefits.

Senior Systems Engineer (Remote US)

Company: DomainTools

Location: Washington DC

Posted Apr 30, 2024

DomainTools is seeking a Senior Systems Engineer with expertise in hybrid cloud and bare metal infrastructure, automation, and team-building. The role involves building tools and processes for security product management, working with open-source technologies, and operating services in public and private cloud environments. The company values curiosity, open-source enthusiasm, and veteran generalists who can solve infrastructure problems at all levels. The position offers a competitive salary, remote work within the US, and opportunities for learning and impact. Key qualifications include 5+ years of Linux systems engineering experience, infrastructure automation skills, and familiarity with various technologies such as CentOS, AWS, Kubernetes, and more.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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