Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Senior DevOps Engineer
Company: Brivo
Location: Washington DC
Posted May 01, 2024
Brivo is seeking a Senior DevOps Engineer with extensive AWS Cloud experience to maintain and optimize a scalable cloud platform. The role involves collaborating with cybersecurity and data teams, maintaining development and production environments, and providing high-level support for internal and external customer issues. The ideal candidate should have strong experience with AWS services, observability tools, and CI/CD pipelines, as well as experience supporting SaaS products and message bus queuing systems.
Quality Assurance Support Analyst - Part Time
Company: pureIntegration
Location: Washington DC
Posted May 01, 2024
pureIntegration, a technology consulting firm with 20 years of experience, is seeking a Quality Assurance Support Analyst for a part-time, remote position. The role involves weekend functional testing of Traffic Systems for a client in the communications, media, and entertainment industry. The ideal candidate should have a Bachelor's degree in Information Technology, be willing to work weekends, and have strong communication skills. The position offers growth opportunities, competitive pay, and benefits such as health insurance and professional development.
Program Assistant
Company: Department of Homeland Security
Location: Seattle, Washington Seattle, Washington
Posted May 01, 2024
Help Help How to Apply All of the following must be received in our office by 1159 PM EST Eastern Standard time on the closing date of this announcement If we do not receive all required information by the closing date your application may not be considered To apply for this position you must complete the online application and submit the documentation specified in the Required Documents section above Your application must include Resume SelfAssessment Questionnaire for this position Applicable supporting documents see Required Documents Section To begin click Apply to access the online application You will need to be logged into your USAJOBS account to apply If you do not have a USAJOBS account you will need to create one before beginning the application Follow the prompts to select your résumé andor other supporting documents to be included with your application package You will have the opportunity to upload additional documents to include in your application before it is submitted Your uploaded documents may take several hours to clear the virus scan process After acknowledging you have reviewed your application package complete the Include Personal Information section as you deem appropriate and click to continue with the application process You will be taken to the online application which you must complete in order to apply for the position Complete the online application verify the required documentation is included with your application package and submit the application You must reselect your resume andor other documents from your USAJOBS account or your application will be incomplete It is your responsibility to verify that your application package resume supporting documents and responses to the questionnaire is complete accurate and submitted by the closing date Uploaded documents may take up to one hour to clear the virus scan Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center We encourage you to apply online If you are unable to apply online or need to fax a document you do not have in electronic form please contact HCServeUtsadhsgov Veterans and Persons with disabilities possess a wealth of unique talents experiences and competencies that can be invaluable to the DHS mission If you are a member of one of these groups you may not have to compete with the public for federal jobs To determine your eligibility for noncompetitive appointment and to understand the documentation that is required click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement Agency contact information HC ServeU Customer Care HC ServeU Customer Care Email HCServeUtsadhsgov Address SeattleTacoma International SEA DO NOT MAIL Seattle WA 98158 US Learn more about this agency Next steps The questionnaire will assess your qualifications for the job and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interview We will notify you of the outcome of these steps when they have been completed To verify the status of your application log into your USAJOBS account httpsmyusajobsgovAccountLogin all of your applications will appear on the Welcome screen The Application Status will appear along with the date your application was last updated For information on what each Application Status means visit httpswwwusajobsgovHelphowtoapplicationstatus
NEW POSITIONS- Sports Minded Marketing
Company: Aurora Ripple Enterprises
Location: Washington DC
Posted May 01, 2024
Aurora Ripple is a company that prides itself on its personalized approach to customer service and marketing. Their Marketing Assistants create tailored promotions and customer service strategies, leading to increased brand awareness, customer acquisition, and client revenue. The role involves direct communication with consumers, building relationships, and providing exceptional service. The company offers comprehensive training in promotions, sales, customer acquisition, leadership, communication, and team management. They seek candidates with relevant work experience or education, strong communication and people skills, a positive attitude, and a willingness to succeed in an entry-level marketing role. This is a full-time, in-office position based in the Greater DC area, requiring immediate availability.
Researcher Experience Supervisory Librarian
Company: Legislative Branch
Location: Washington, District of Columbia Washington, District of Columbia
Posted May 01, 2024
Help Help How to Apply Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position You are required to apply online for this announcement We are unable to accept mailed or emailed documents You must complete the entire application process including submission of all documents BEFORE this announcement closes To do so complete the following steps Step 1 If you do not already have one create a resume on USAJOBS Although you must enter your Social Security Number for USAJOBS this information will not be provided to the Library of Congress Step 2 Review the Job Announcement We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4 You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions Step 3 Click on the APPLY ONLINE button to the right of this announcement Follow USAJOBS instructions to access your account and submit your resume You will be redirected to the Hiring Management website to complete the application process If this is your first time in Hiring Management you will be asked to answer questions related to your eligibility for Federal employment You will be able to update this information and save it to our account for future announcements Step 4 Once you have completed the eligibility questions you will be taken directly to the vacancy application questions Answer all questions honestly and thoroughly Step 5 Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement 1 You may select a document that you have already uploaded to USAJOBS for a previous announcement 2 You may electronically upload a document directly from your computer to your application Be certain to review your complete application for confirmation of the document uploaded and click on Finished to be returned to USAJOBS IMPORTANT NOTE If you have multiple documents of the same kind eg 2 undergraduate transcripts from different schools or 2 SF50s etc be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them If you try uploading them individually only the last one sent will be visible in our system If you have any questions about this information please contact the person on this announcement BEFORE the closing date Step 6 Click on Finish after you have completed your application Once you have submitted your application you can check your status online through your Hiring Management or MY USAJOBS account Your complete online application and any required supplemental documentation eg SF50 etc must be received by 1159 pm Eastern Standard Time EST on the closing date of the announcement It is your responsibility to ensure that all documents are received on time and that the materials are readable Failure to do so will result in your application being excluded from consideration for this announcement If you are experiencing any technical difficulty with the online process you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE For all technical issues please contact jobhelplocgov no later than 430pm EST of the Closing Date REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED Agency contact information Customer Service Center Customer Service Center Phone 2027075620 Email JobHelplocgov Address LIBRARY OF CONGRESS 101 Independence Ave SE Washington DC 20540 Washington District of Columbia 20540 United States Learn more about this agency Next steps Please review our evaluation process under Evaluation You may check the status of your application for this position at any time by logging onto the USAJOBS My USAJOBS tab and clicking on My Applications You will receive final notification via email when the vacancy has been filled
Trade Purchasing Specialist
Company: Great Minds®
Location: Washington DC
Posted May 01, 2024
<p><b>Job description<b><br ><strong>COMPANY PROFILE<strong><br >Great Minds a mission driven Public Benefit Corporation brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning Our English curriculum Wit amp Wisdom ® Eureka Math ™ and PhD Science ™ all support teachers as they take students beyond rote learning to provide a deeper more complete understanding of the humanities mathematics and the sciences Founded in 2007 Great Minds now employs more than 1000 people<br >For additional information please visit wwwgreatmindsorg <br ><strong>OUR MARKET POSITION<strong><br >Great Minds Eureka Math is the most widely used curriculum in the history of American education It enjoys an unrivaled 40+ net promoter score Eureka and its sister products Wit amp Wisdom English and PhD Science embrace much higher expectations for all students and all teachers In a market dominated by scripted procedural materials that drive expectations down Great Minds produces curricula that celebrate knowledge respect the craft of teaching and acknowledge the true capabilities of students<br ><strong>ROLE OVERVIEW<strong><br >The Trade Purchasing Specialist primary responsibility is identifying trade book demand based on a detailed review of sales opportunities versus existing stock levels at 3PL warehouse and inventory held at trade book publishers <br >This requires working closely with the sales organization reviewing customer opportunities The position is responsible for tracking and keeping inventory on international and domestic purchase orders They will oversee shipments and communicate with publishers to ensure timely and efficient deliveries You will work alongside the operations purchasing and logistics team as well as the warehouses and publishers to accurately create inventory forecasts <br ><strong>Specific Responsibilities<strong><br ><p><ul><li>Create a plan to purchase inventory annually budget and throughout the year forecast<li> <li>Manage existing inventory reserve programs and titles across multiple systems <li> <li>Analyze sales data and coordinate buys with internal purchasing team<li> <li>Coordinate long term forecasts with 20+ publishers on inventory levels and execute on timing of deliveries through the year<li> <li>Oversee and ensure the timely delivery of shipments for approximately 300 titles annually by communicating with publishers to understanding publisher inventory levels and acceptance need by dates<li> <li>Act as a liaison between the operationslogistics team warehouses and publishers<li> <li>Create run format and distribute reports on inventory sales forecasts and order quantities<li> <li>Vendor maintenance and setup process including changes to new titles and obsolete titles and retail pricing and discounts<li> <ul><p> <br ><b>Job requirements<b><br ><strong>Required Qualifications<strong><br ><p><ul><li>Demonstrated problem solving data analysis and customer service skills<li> <li>Experience with purchasing logistics and supply chain Book publishing experience a plus<li> <li>Strong Microsoft Office skills including advanced experience with Excel <li> <li>Microsoft Power Bi experience desired<li> <li>Knowledge of Salesforce desired <li> <li>Posthigh school education or equivalent business experience <li> <li>5+ years of work experience working in supply chain demand planning and vendor management<li> <li>Strong organizational skills<li> <li>Analytical mindset reasoning analytical and mathematical ability<li> <li>Ability to work independently and collaboratively<li> <li>Ability to multitask prioritize and meet deadlines <li> <li>Clear verbal and written communication skills<li> <ul><p> <br ><strong>Preferred Qualifications<strong><br ><p><ul><li><b><b>Bachelors degree preferred but not required<li> <ul><p> <br ><strong> Details <strong><br ><strong>Location <strong>Remote<br ><strong>Position <strong>Fulltime<br >The base salary range for this position is $55000 $62000 however the offered salary<strong> may be higher or lower than the above range<strong> dependent on numerous factors including but not limited to location work experience skills and internal equity considerations The base salary is not inclusive of benefits or other incentives<br >A resume is required to be considered for this position<br >New employees will be required to successfully complete a background check<br >Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains <strong>greatmindsorg<strong> or <strong>greatmindsrecruiteecom<strong> If in the course of the application or hiring process with Great Minds you are contacted through another domain are requested to provide banking or other sensitive information or you note any other suspicious activity please contact securitygreatmindsorg <br >Great Minds is an equal opportunity employer We will extend equal opportunity to all individuals without regard to race religion color sex including pregnancy sexual orientation and gender identity national origin disability age genetic information or any other status protected under applicable federal state or local laws Our policy reflects and affirms the organizations commitment to the principles of fair employment and the elimination of all discriminatory practices<br >LIRemote<p>
Accountant (local, hybrid)
Company: Heuristic Solutions
Location: Washington DC
Posted May 01, 2024
The job posting is for an Accountant position at Heuristic Solutions, a technology consulting firm. The role involves accounting operations, project accounting, and customer service. The ideal candidate has 7-10 years of experience and strong knowledge of accounting principles and practices.
Senior Manager, Deal Desk
Company: Skydio
Location: Washington DC
Posted May 01, 2024
Skydio, a leading US drone company, is seeking a Sr. Manager, Deal Desk to lead and scale their Deal Desk team, systems, and processes. The role involves managing deal structuring, pricing, contract management, and order administration. The ideal candidate should have 5+ years of experience in Deal Desk, Finance, Legal, or Sales Operations, and proficiency in SalesForce, SalesForce CPQ, Netsuite, and Microsoft Excel. The compensation range is $144,500 - $182,500. Skydio values diversity and inclusivity, and does not discriminate based on race, gender, religion, disability status, sexual orientation, or other protected characteristics.
Ads Operations Manager
Company: Aleph Group, Inc
Location: Washington DC
Posted May 01, 2024
Aleph, a global leader in digital platforms, is seeking a talented Ads Operations Manager for their SEA team. The role involves managing campaign performance, auditing ad accounts, maintaining client relationships, and utilizing analytical skills with tools like Excel, Salesforce, and Microsoft Ads. Aleph values a diverse and adaptable work environment, encouraging growth and learning.
ETL Data Engineer – Back End (3510)
Company: SMX
Location: Washington DC
Posted May 01, 2024
SMX is hiring for a hybrid role in Washington D.C., seeking experienced data analytics professionals with expertise in SQL, ETL/ELT tools, and data visualization. The ideal candidate will collaborate with other data professionals, maintain solutions as requirements evolve, and work in a fast-paced Agile environment. Top Secret clearance is required.
Technical Seller, Microsoft Business Application DACH
Company: Companial
Location: Washington DC
Posted May 01, 2024
<p>Companial is the worlds largest and fastestgrowing global Microsoft Dynamics partner network We support Dynamics partners resellers system integrators service providers and ISVs with business and technical services to increase revenue reduce costs and improve customer satisfaction We are an official SMB ERP distributor an indirect CSP provider for Microsoft a Microsoft ISV Development Center and hold several certifications or are part of circles like the Microsoft Business Application Inner Circle for 20232024<p> <p>With over 250 employees focused entirely on Microsoft Dynamics365 we can currently draw on over 2000 years of Dynamics experience and support over 1000 Partners in several countries<p> <p>We are a fastgrowing ambitious and professional company with headquarters in Leusden Netherlands and other local offices within Europe <p> <p>The market for Germany Austria and Switzerland DACH is served from Hamburg Our colleagues are not necessarily based in Hamburg but live and work in various locations in Germany and Austria Over 200 Partners are served by the Team in DACH<p> <p><br ><p> <p><b>About the position<b><p> <p>We are looking for a Technical Seller with a passion for the Microsoft Dynamics ecosystem As Technical Seller you know how to use your selling and or consulting experience in driving your business<p> <p>The person we need will advise and consult our partners ISVs as well as System Integrators on how to leverage the technical services that Companial can provide The purpose of our services is very simple as it is 100 aligned with our mission to help our partners exceed their customers expectations You will be responsible for building a pipeline of projects with our partners and successfully driving the opportunities to a successful partner and end customer conclusion But you are not doing it alone With your expertise and knowledge you are the support and Jocker for our Partner Success Managers in driving this motion with their Partners For the Team internally as for the community you are a Subject Matter Expert and help to drive our community with your expertise<p> <p><br ><p> <p><b>Responsibilities include but are not limited to<b> <p><ul><li>Help partners to manage the current capability and capacity challenges within the Dynamics ecosystem through Companials technical services <li> <li>Being the Community expert for our Ecosystem and for our Partner Success Managers<li> <li>Building sales pipeline for technical services and achieving annual services sales targets <li> <li>Working closely with marketing help define gotomarket campaigns to build pipeline <li> <li>Nurturing project pipeline for technical services with partners and Technical Services HQ<li> <li>Closing contracts with partners for technical services<li> <li>Provide 1st level commercial support with partners that utilize Companial technical services <li> <li>Managing and supporting selected Companial partners based on the partners Service Level and future potential to Companial <li> <li>Consult partner to grow their business and how to adapt to new market requirements and opportunities <li> <ul><p><b>Ideal candidate profile<b> <p><ul><li>Have a commercial drive and are serviceoriented with a technical understanding of Dynamics365<li> <li>You have relevant work experience<li> <li>Have excellent communication skills in German and English<li> <li>Have Knowledge of the IT industry and the small and mediumsized business sector as well as of the Microsoft ECO system and its channels partner knowledge<li> <li>Have experience and knowledge of cloud software solutions primarily Dynamics 365 Business CentralDynamics NAV but even Finance and Supply Chain Sales Marketing as well as Dataverse and PowerApps are elements of our daily work<li> <li>Have experience in consulting andor implementing Dynamics projects<li> <li>Always aim for quality in your work by being complete accurate and punctual<li> <li>You are both a selfstarter and a team player with a proactive and customercentric attitude You know your responsibilities and act in accordance with these You are precise dynamic and ambitious and know how to convince people And above all you know how to have fun while performing<li> <li>Experience in Microsoft Business Application is required especially for Dynamics 365 Business Central Having firsthand experience in implementing Dynamics 365 Business Central Projects and migrating legacy systems is a plus<li> <ul><p><b>Why you should join<b> <p><ul><li>A highly skilled and constantly expanding international team where you can learn from each other contribute your ideas validate your competencies and grow together<li> <li>Training and development opportunities global conferences training courses business trips etc<li> <li>Trips to meet the team flexible work hours remote work company events and modern IT equipment<li> <li>Best people with different hobbies and who always ready to help<li> <li>You will be part of something unique from the ground up<li> <li>Seeing people succeed and being part of that success<li> <li>You want to build a career in Microsoft Business Applications<li> <li>Within Companial and especially the DACH team we work with stateoftheart IT and usually work at the partners location or completely remotely The office in Hamburg can be used at any time<li> <li>We offer attractive employment conditions in a dynamic and collegial environment as well as exciting insights into the Microsoft Dynamics landscape in cooperation with around 200 partners in the DACH region<li> <ul><p> <p><p>In a market where transformation towards cloudbased solutions is already happening lies a unique opportunity for Companial to inspire and support Dynamics partners with the migration from onpremise solutions to Software as a Service Companials scalable digital transformation services provide costefficient and quicker migration with as much automation as possible This brings a competitive edge for Dynamics partners who want to gain market share<p> <p>Companial also has a number of unique service offerings to the Dynamics partner channel The main goal is to support Dynamics partners in their digital transformation to the cloud and therefore enable them to grow their Microsoft Dynamics business<p> <p><br ><p> <p>Companial is the largest and fastestgrowing international network of Microsoft Dynamics Partners <p> <p>Companial supports its Dynamics Partners Resellers System Integrators Service Providers and ISVs with business and technical services aimed at growing revenue lowering costs and improving customer satisfaction Companial is an official SMB ERP Distributor Indirect CSP Provider for Microsoft a Microsoft ISV Development Center and Member of the Partners Advisory Council Companials highquality Microsoft Dynamics 365 upgrade development and migration services together with its leading Microsoft Azure managed hosting service helps Microsoft Partners offer better business value to their customers when delivering solutions onpremises andor in the cloud Companial is currently delivering and supporting over 1000 Dynamics Partners in more than 40 countries worldwide <p> <p><p>
Senior Manager, Compensation and Quota Strategy
Company: Diligent
Location: Washington DC
Posted May 01, 2024
Diligent is seeking a Sr. Manager, Compensation & Quota Strategy to lead global compensation practices for Sales and Customer Success organizations. The role involves setting quotas, administering compensation, and designing incentive programs. The ideal candidate should have 8+ years of experience in Commercial Strategy & Operations or SaaS Finance, strong quantitative skills, and a proven track record of leadership. Diligent offers a flexible work environment, comprehensive benefits, and a commitment to diversity and inclusion.