Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
System Account Administrator
Company: Electronic Systems, Inc.
Location: Washington DC
Posted Apr 14, 2024
Xerox Holdings Corporation, through its staffing division XIT Staffing, is seeking a System Account Administrator for a remote, full-time, 1-year contract position. The role involves managing access to college and VCCS systems, administering faculty, staff, and contractor system access, and assisting the user community with system access requests. Qualifications include an associate degree in IT or related field, experience with electronic door access, IT security, IT systems auditing, PeopleSoft, Security Awareness Training, Knowbe4 system, Active Directory, Microsoft Exchange/Office 365, and an issue tracking system. Excellent communication and customer service skills are required.
Associate
Company: HCL Technologies
Location: Washington DC
Posted Apr 14, 2024
The job posting is for a Desktop Support position in Kent, WA. The role involves providing customer-facing end-user support, including installation and configuration of devices, break-fix support, data migration, and onsite technical assistance. The successful candidate will manage the ticket queue, coordinate with vendors, perform security and compliance tasks, and provide support for events and emergencies. The role also includes on-call support outside business hours and ensuring positive customer experience.
Senior Sales Engineer
Company: New Amsterdam Technology & Business Ventures
Location: Washington DC
Posted Apr 15, 2024
New Amsterdam Technology & Business Ventures is seeking a Sales Engineer with extensive experience in Network Security, Multi-Factor Authentication, and Multi-Cloud Environments. The ideal candidate will lead technical discussions, perform POCs, and demonstrate the company's innovative product. The role involves translating business objectives into specific configurations, preparing sales engineering reports, and identifying potential deployment blockers. The company, headquartered in Israel, is looking for rapid growth in the US and Europe, backed by solid investments and a young team of motivated professionals.
Accountant (local, hybrid)
Company: Heuristic Solutions
Location: Washington DC
Posted Apr 14, 2024
Heuristic Solutions, a technology consulting firm based in Arlington, VA, is seeking an experienced Accountant for a hybrid role. The Accountant will handle all aspects of accounting operations, including invoicing, payroll, cash management, accounts payable, and credit card entries. They will also support project leads in ensuring accurate project cost accounting and timely revenue recognition. The ideal candidate will have 7-10 years of accounting experience, strong knowledge of corporate finance, and proficiency in Microsoft Office, QuickBooks, and ADP. The role offers a competitive salary, benefits, and the opportunity to work with a remarkable team on a state-of-the-art credentialing management platform.
Senior Data Engineer (Hybrid)
Company: Fannie Mae
Location: Washington DC
Posted Apr 15, 2024
Fannie Mae is seeking a Senior Associate in Corporate Functions Technology - Software Engineering. The role involves designing, producing, testing, or implementing moderately complex software, technology, or processes. The candidate should have 2 years of relevant Data Engineering and insight experience, strong Python and AWS skills, and experience with SQL and data analysis. Knowledge of Informatica Power center ETL tool or other ETL tools and spark SQL is a plus. Fannie Mae offers a flexible work environment, opportunities for career growth, and a comprehensive benefits package.
Salesforce Software Engineer
Company: Applied Insight LLC
Location: Washington DC
Posted Apr 15, 2024
<p>Job Description <p> <p><strong><strong>About Us Innovating to solve realworld problems<strong><strong> <p> <p>Applied Insight enhances the ability of federal government customers to preserve national security deliver justice and serve the public with advanced technologies and quality analysis We work closely with agencies and industry to overcome technical and cultural hurdles to innovation empowering them with the latest endtoend cloud infrastructure big data and cyber capabilities Our expertise in crossdomain and boundary solutions network analytics DevOps and lowtohigh development is unique in our industry We develop and deliver innovative products and applications that are deployed in highly sensitive customer environments and have broad applications for federal missions <p> <p>On joining the Applied Insight team youll be working to solve realworld problems on missions that matter with people who share your passions and encourage your ambition Its vital to us that we hire committed people who are great at what they do We return that commitment by empowering them with the autonomy the support and the tools they need to fulfill their true potential <p> <p><strong>As the Software Engineer you will <strong> <p> <p>We are seeking a software developer and application architect to perform will provide fulllifecycle application development designing coding and debugging applications in various software languages software development The ideal candidate will be selfmotivated a quick learner and able to work both independently and collaboratively in a complex environment <p> <p>Support full stack development of applications with Salesforce Health Cloud Work closely with IT Project Manager and other Application Developers to design implement and maintain systems with a high level of quality Design screens write and test codescripts on the Salesforce platform Lead a consistent approach for evolving applications into next generation technologies such as serverless and microservices <p> <ul><li>Perform Software development designing coding and debugging applications in various software languages<li> <li>Lead development amp deployments of multiple salesforce applications<li> <li>Guide the Salesforce solution architecture for all healthrelated modules apps in the overall ecosystem<li> <li>Perform moderately complex analysis design and development of new solutions maintain existing software baselines<li> <li>Support customers using the developed tool sets seeking a software developer and application architect to perform<li> <ul><p><strong>What we are expecting from you ie the qualifications you must have<strong> <p> <ul><li><strong>TSSCI with Poly Needed<strong><li> <li>Ability to design and develop new solutions and maintain existing software baselines<li> <li>Skills include experience in modern web development writing JavaScript Apex and Visualforce<li> <li>Ability to work selfdirected as well as work in teams<li> <li>Experience working in an agile environment<li> <li>Understanding of AWS DevOps<li> <li>Understands the continuous integration and continuous deployment CICD lifecycle<li> <li>Familiar with JIRA<li> <li>Proficiency with GitHub<li> <li>Experience implementing testing platforms and unit tests<li> <li>Salesforce Certified Platform Developer<li> <li>Bachelors degree in similar field and 11 years of experience is needed<li> <ul><p><strong>What we are desiring from you the nicetohave qualification<strong> <p> <ul><li>Experience with Python<li> <li>Salesforce Certification Application Architect<li> <li>Familiar with AWS Lambda<li> <ul><p><strong>What we will provide in return <strong><strong>Excellent compensation and amazing benefits<strong> <p> <ul><li>Multiple health insurance options which include a PPO plan with ZERO deductibles and an HSA plan<li> <li>401k Immediate Vesting Company matches 100 of the first 3 contributed and 50 of the next 2 contributed<li> <li>Fully paid longterm disability shortterm disability and life insurance<li> <li>Flexible Spending Account options<li> <li>Generous paid time off<li> <li>Flexible work schedules with the ability to bank extra hours for additional time off<li> <li>Government shutdown protection where employees dont have to use leave for up to 3 days out of the year for inclement weather or budget issues<li> <li>Employee centric culture and a belief that we should empower those who are good at what they do and then give them the tools they need to achieve success and grow their career <li> <li>A commitment to learning and growth and easy ways to achieve both including a training budget education assistance mentorship programs and collaborative learning sessions <li> <li>A collaborative environment that fosters communication and an opendoor policy<li> <ul><p>Applied Insight provides equal employment opportunities EEO to all employees and applicants for employment without regard to actual or perceived race creed color religion alienage or national origin ancestry age disability or handicap sex veteran status sexual orientation gender identity or expression genetic information or any other characteristic protected by applicable federal state or local laws<p>
Sr. Engagement Manager
Company: ScienceLogic
Location: Washington DC
Posted Apr 14, 2024
ScienceLogic is seeking a Senior Engagement Manager to serve as the primary liaison between customers and ScienceLogic experts throughout the customer journey. The role involves managing key internal and external initiatives, delivering exceptional IT management solutions, and establishing long-term relationships with customers. The ideal candidate will have a bachelor's degree in computer science/engineering, proven experience in managing enterprise-level network management or application performance products, and strong project management skills. The company offers a remote-first culture, comprehensive benefits, and opportunities for professional growth.
Wireless Systems Engineer
Company: SAIC
Location: Washington DC
Posted Apr 14, 2024
SAIC is recruiting a systems engineer with extensive experience in cellular networks, including 4G/LTE/LTE Advanced and 5G, to support technical functions for a critical customer. The candidate must have a TS/SCI and Poly clearance, strong communication skills, and the ability to work strategically and tactically. Desired skills include experience with WiFi protocols, virtual machines, PCAP analysis tools, and coding languages like Python, C/C++, and Java.
IT Manager
Company: ActioNet, Inc.
Location: Washington DC
Posted Apr 15, 2024
ActioNet is seeking an IT Manager with a Public Trust clearance for a hybrid role in Silver Spring, MD. The successful candidate will lead IT Operations, ServiceNow, and Software Development teams, providing client and project management support. They will be responsible for maintaining and optimizing local networks and servers, managing device and password, overseeing data backup and system security, and ensuring data is handled according to legal and company guidelines. The ideal candidate should have at least five years of experience as an IT Manager, ITIL 4 certification, and experience with system installation, configuration, and analysis. ActioNet is known for its exceptional corporate culture, high customer retention rate, and commitment to diversity and equal opportunity.
Help Desk Analyst - Remote
Company: ICF
Location: Washington DC
Posted Apr 15, 2024
ICF is seeking a Help Desk Analyst to support a portfolio of Salesforce projects with a federal customer. The role involves troubleshooting application issues, providing guidance, and collaborating with the technology team. The company offers a range of benefits and is an equal opportunity employer.
VIP Account Manager, Washington DC
Company: Fanduel
Location: Washington DC
Posted Apr 14, 2024
FanDuel Group, a subsidiary of Flutter Entertainment plc, is seeking a VIP Account Manager to manage high-net-worth customers in its online casino, sportsbook, Daily Fantasy Sports, and TVG. The role involves building strong relationships, providing tailored rewards, and meeting productivity targets. FanDuel offers competitive compensation, professional development opportunities, and a diverse and inclusive work environment.
Java Developer (TS/SCI with polygraph)
Company: SAIC
Location: Washington DC
Posted Apr 14, 2024
SAIC is looking for an experienced Java Developer with expertise in Data Engineering. The role involves data conditioning, quality assurance, and automation of ETL operational functions. The candidate will collaborate with stakeholders, participate in Agile methodologies, and maintain documentation. The ideal candidate should have a TS/SCI clearance, a degree in Computer Science or related field, and hands-on experience with Java, JavaScript, Python, SQL, and NoSQL databases. Familiarity with AWS, CI/CD pipelines, and Agile methodologies is a plus.