Customer Satisfaction Jobs in Washington DC
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Senior Software Engineer, AI
Company: NCQA
Location: Washington DC
Posted Apr 14, 2024
<p>NCQA is seeking a senior technical subject expert on software engineering with Artificial Intelligence Machine Learning systems Serve as senior technical lead and primary architect for the development and maintenance of various scales of information systems Advise and lead senior and associate developers in system design technology adaption and security implementation Work with directors and senior management to develop and set technology development path for the organization Lead the effort in training senior and associate software developers with new and mature technologies applicable to organizations needs When appropriate andor required act as project leader work with various stakeholders to ensure the successful delivery of software systems <p> <p><strong>Responsibilities<strong> <p> <ul><li>Architects plans leads and executes programming approaches to support various development projects Can code at an expert level in applications such as <strong>C<strong> <strong>Blazor NET Core<strong> SQL React TypeScript Git Azure Knockout etc <li> <li>Utilization of generative AI based systems such as <strong>ChatGPT<strong><li> <li>Provides technical assistance to users of NCQA applications troubleshoots technical problems and communicates solutions to users andor delegates to the appropriate staff Provides guidance to addressing customer issues related software<li> <li>Assist senior management in setting standards for modern and cloud technologies developing best practices for implementation<li> <ul><p><strong>Requirements<strong> <p> <ul><li>Bachelors degree in field related to computer science or information systems Advanced degree preferred <li> <li>5+ years experience or specific educational background sufficient to demonstrate competency with <strong>C and a modern frontend technology such as Blazor React Angular or Vue<strong> <li> <li>Professional experience with Generative AI based systems such as <strong>ChatGPT<strong><li> <li>Microsoft technology including <strong>ASPNET C and SQL Server<strong><li> <li>5+ years with <strong>Cloud technologies such as Azure<strong> AWS Google Cloud<li> <li>Proficient with programming languages as appropriate particularly ASPNET and modern web frameworks such as React<li> <li>Comfortable with Object Oriented Programming and Software Patterns<li> <li>Excellent interpersonal skills High motivation and ability to work with teams to meet project objectives<li> <li>Ability to work on multiple projects simultaneously<li> <li>Ability to meet project deadlines and goals without management supervision<li> <li>Awareness of database design concepts and is proficient in general cloud environment<li> <ul><p>Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <p> <p>NCQA is a drug free workplace NCQA recruits hires trains and promotes individuals and administers any and all personnel actions without regard to race color religion national origin age sex pregnancy citizenship familial status disability status veteran status genetic information or other protected statuses under applicable state and federal laws <p> <p>NCQA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c<p>
Senior Full Stack Software Engineer
Company: Thomson Reuters
Location: Washington DC
Posted Apr 14, 2024
Thomson Reuters Special Services (TRSS) is seeking a Senior Full Stack Software Engineer for a 6-month contractor role. The role involves designing new software solutions for customers, working with advanced search, big data ingestion, and analytical processing tools like MongoDB, Elastic, and Kafka. The ideal candidate should have a B.S. in Computer Science or Software Engineering, at least 5 years of professional software development experience, and strong engineering and problem-solving skills. The role requires a polyglot engineer comfortable with data-intensive systems and some frontend UI development. The base compensation range is $132,400 - $246,000 in specified metro locations and $120,400 - $223,600 in specified states. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.
Senior Director of Business Development & Capture Management
Company: Ursa Major
Location: Washington DC
Posted Apr 13, 2024
Ursa Major, a leading designer and manufacturer of propulsion systems for space, hypersonic applications, and missile systems, is seeking a Senior Director of Business Development & Capture Management. The ideal candidate will have a proven track record in business development within the aerospace and defense industry, with a focus on federal government and DOD contracts. The role involves developing strategic business development plans, identifying and pursuing new opportunities, building relationships with key stakeholders, leading the capture process, managing growth efforts, and representing the company at industry events. The position requires a Secret Clearance and offers comprehensive benefits, including unlimited PTO, medical insurance, retirement savings plan, and company stock options. Ursa Major encourages applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apple Software Engineer
Company: HP
Location: Washington DC
Posted Apr 14, 2024
<p>Apple Software Engineer <p> <p><b>Description <b> <p> <p>The HP Consumer Services and Solutions Software team is in the process of building the one HP application to drive a unified HP customer experience across HP products while delivering new digital capabilities to drive subscription growth through a consolidated HP install base We are standardizing on a client OS architecture application design and governance across HP for our Mobile Windows and Mac applications We are seeking a high energy Senior Apple mobile engineer who can lead and drive application development while also enabling engineering excellence on the underlying build systems <p> <p><b>Responsibilities <b> <p> <p>Drives Apple technology scouting activities for the mobile application and associated Build System around emerging or existing technologies <p> <p>Demonstrates value by implementing proof of concept solutions <p> <p>Be an advocate for the development of innovative solutions to complex technology problems <p> <p>Leads multiple project teams of other software application engineers including internal and outsourced development partners responsible for all stages of design and development <p> <p>Delivers high quality code in feature development against our product roadmap meeting schedule commitments <p> <p>Reviews and evaluates designs and project activities for compliance with applications design and development guidelines and standards provides tangible feedback to improve product quality and mitigate failure risk <p> <p>Provides domainspecific expertise and overall software applications expertise and perspective to crossorganization projects programs and activities <p> <p><b>Education and Experience Required <b> <p> <p>Bachelors or Masters degree in Computer Science Information Systems or equivalent <p> <p>Typically 610 years experience <p> <p><b>Knowledge and Skills <b> <p> <p>Expert in iOS development covering Swift SwiftUI and objectivec <p> <p>Experience in Xcode IDE <p> <p>Strong experience with RESTful APIs and ideally graphQL Prior experience working with Apollo Client <p> <p>Knowledge of web technologies JavascriptReact specially <p> <p>Understanding of Communication protocols between web and native code <p> <p>Understanding of Apples design principles and interface guidelines <p> <p>Familiarity with DevOps practices and CICD pipelines Azure Docker Experience working with Agile <p> <p>Experience with enterprise scale mobile applications <p> <p>Experience in overall architecture of software applications for products and solutions <p> <p>Excellent written and verbal communication skills mastery in English and local language <p> <p>Ability to effectively communicate product architectures design proposals and negotiate options at senior management levels <p> <p>HP offers a comprehensive benefits package including <p> <p> Dental insurance <p> <p> Disability insurance <p> <p> Employee assistance program <p> <p> Flexible schedule <p> <p> Flexible spending account <p> <p> Health insurance <p> <p> Life insurance <p> <p><b>Per the <b><b> Washington <b><b>statute <b>the estimated range of compensation for this job <b>in that location<b> at the time of this posting is $13200000 $165000 This position may be eligible for incentive pay for openings where this is applicable <p> <p><b>Per the <b><b> California <b><b>statute <b>the estimated range of compensation for this job <b>in that location<b> at the time of this posting is $14700000 $18000000 This position may be eligible for incentive pay for openings where this is applicable <p> <p>LIPOST <p> <p><b>Job <b> <p> <p>Software <p> <p><b>Schedule <b> <p> <p>Full time <p> <p><b>Shift <b> <p> <p>No shift premium United States of America <p> <p><b>Travel <b> <p> <p>No <p> <p><b>Relocation <b> <p> <p>Yes <p> <p><b>Equal Opportunity Employer EEO <b> <p> <p>HP Inc provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local laws <p> <p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested This information is provided voluntarily The information obtained will be kept in strict confidence <p> <p>If youd like more information about HPs EEO Policy or your EEO rights as an applicant under the law please click here Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law Supplement<p>
Information Systems Security Manager (ISSM)
Company: STR
Location: Washington DC
Posted Apr 13, 2024
STR is offering an exciting opportunity for an ISSM to manage classified programs' Cybersecurity/Risk Management Framework (RMF) posture. The role involves interfacing with government agencies, collaborating with various professionals, and ensuring compliance with government directives and program requirements. Responsibilities include monitoring cybersecurity compliance, supervising ISSOs, coordinating with stakeholders, performing A&A activities, managing security sustainment activities, and assisting in data spill incident response. The ideal candidate should have an active Top Secret security clearance, relevant experience, DoD 8570 IAM Level III certification, and strong technical and communication skills.
Senior Business Development Manager
Company: Fire Safety and Protection, LLC
Location: Washington DC
Posted Apr 14, 2024
Fire Safety and Protection, LLC, founded in 1964, is a leading provider of fire and life safety services. The company offers a comprehensive set of services including inspection, maintenance, repair, design, and installation for various facilities. The Senior Business Development Manager role involves proactively seeking new business opportunities, developing risk-mitigation strategies, and building strong business partnerships. The role requires 3+ years of related sales experience, technical expertise in life safety and security, and proficiency in Microsoft Office Suite and CRM platforms. Benefits include company-paid benefits, voluntary benefits, supplemental benefits, and a 401k retirement plan. FSP is committed to creating a culture that thrives on developing employees and protecting clients' assets.
Communication Specialist
Company: Aptive Resources
Location: Washington DC
Posted Apr 14, 2024
Aptive is hiring a Communications Specialist for a federal client, requiring 3 years of related experience and a bachelor's degree. The role involves developing strategic communications plans, writing various communication materials, and ensuring consistency across platforms. The candidate must work onsite in Washington, D.C. on a hybrid schedule. Desired qualifications include strong critical thinking, analytical, and time management skills, as well as the ability to work well under pressure and receive feedback.
Strategic Account Executive - Pacific Northwest
Company: Sprinklr
Location: Washington DC
Posted Apr 14, 2024
Sprinklr is a leading enterprise software company specializing in customer-facing functions. The company's Unified-CXM platform uses advanced AI to help businesses deliver personalized experiences across various channels. Sprinklr serves over 1,000 global enterprises, including Microsoft, P&G, and Samsung. The Strategic Account position involves managing relationships with top customers, expanding Sprinklr's offerings, and solving strategic problems. The ideal candidate should have 8+ years of enterprise software sales experience, strong relationship-building skills, and a deep understanding of the customer experience revolution. Sprinklr offers a competitive compensation package, comprehensive benefits, and a commitment to fostering a diverse and inclusive work environment.
Senior Product Manager - Identity
Company: GEICO
Location: Washington DC
Posted Apr 14, 2024
GEICO is seeking a highly experienced Senior Product Manager for Identity and Access Management. The role involves working cross-functionally to guide products from conception to launch, focusing on improving customer experience, modernizing platforms, and maintaining market share. The ideal candidate should have a strong background in product management, particularly in identity and access management solutions, and be comfortable leading cross-functional teams. The position is hybrid, requiring on-site presence 3 days a week at one of several locations. The annual salary range is $128,000.00 - $224,000.00.
Account Manager
Company: IAC Group
Location: Washington DC
Posted Apr 13, 2024
We are looking for an Account Manager with a great work ethic, high sense of urgency, and dynamic energy to join our team. The ideal candidate will thrive in a fast-paced environment and enjoy analyzing data, solving problems, and collaborating with others. Perks include competitive salary, vacation time, health insurance, and supportive leadership.
Business Intelligence SME
Company: Johnson Technology Systems, Inc. (JTSi)
Location: Washington DC
Posted Apr 14, 2024
JTSi, established in 2003, is a reputable IT & Engineering Services provider with a strong track record in delivering mission-critical Professional IT Services to the Public Sector. The company has recently secured a prestigious US Army ERP Services Contract worth $846M. JTSi's SAP/ERP team is known for delivering high-value business solutions by understanding clients' core business problems. The company values customer satisfaction, viewing itself as a Business Partner rather than just a consulting services provider. A long-term, full-time Business Intelligence SME role is available in Mechanicsburg, PA/D.C, requiring interim or active secret clearance. The role involves modeling, constructing, customizing, and tuning of business intelligence applications and solutions, with a need for three years of technical experience in systems analysis and design, business intelligence application implementation, RDBMS systems, OLAP, and/or decision support systems. A B.A. or B.S in Engineering, Mathematics, Computer Science, Operations Research, Economics, Business, or applied science is required. JTSi promotes a Drug-Free Workplace and is an Equal Opportunity Employer (EOE) and Affirmative Action Employer.
Quality Manager
Company: IAC Group
Location: Washington DC
Posted Apr 13, 2024
IAC is seeking a Quality Manager with a strong work ethic, high urgency, and dynamic energy. The role involves strategic thinking, data analysis, and cross-functional collaboration for continuous improvement. Key responsibilities include supervising the Quality Assurance Department, planning and directing quality control programs, and ensuring product consistency with TS16949 standards. The ideal candidate should have a Bachelor's degree, 5-7 years of quality assurance experience, and at least 5 years of supervisory experience in manufacturing. Excellent computer skills, teamwork, and communication are essential. The position offers competitive salary, benefits, and a supportive work environment.