Customer Satisfaction Jobs in Washington DC
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Full Stack Developer - 3315872
Company: TCG
Location: Washington DC
Posted Apr 17, 2024
<p>Youve stumbled upon the rare government contractor At TCG we aim to prove that businesses can be good to their employees and responsible to their community all while being profitable Were an awardwinning IT solutions provider to the Federal government seeking a <strong>Full Stack Developer <strong>to join our team in anticipation of a new award <p> <p>US Citizenship is required for this role In addition the selected applicant must submit to a government background investigation and be favorably adjudicated before their first day <p> <p>TCG is pleased to offer remote employment in the following states AL AZ CO CT DE GA HI IL IN KS LA MD MA MI MN MO NJ NC OH OR PA excluding the City of Philadelphia SC TN UT VA WV and WI <p> <p>The Full Stack Developer designs develops documents tests and debugs new and existing Java software systems and applications Serves as a seniorlevel technical expert on development projects Participates in full development life cycle including requirements analysis and design Writes technical specifications based on conceptual design and stated business requirements <p> <p>RESPONSIBILITIES <p> <ul><li>Design develop and reengineer highly complex application components and integrate software packages programs and reusable objects residing on multiple platforms<li> <li>Supports maintains and documents software functionality <li> <li>Analyzes code to find causes of errors and revises programs as needed<li> <li>Leads software design meetings and analyzes user needs to determine technical requirements<li> <li>Consults with the enduser as required to prototype refine test and debug programs to meet needs<li> <li>Keep uptodate with best practices and skills<li> <li>Other duties as assigned<li> <ul><p>REQUIRED EXPERIENCE amp SKILLS <p> <ul><li>7 years of relevant application development experience focused on JavaJ2EE and Javascript languages and technologies including Spring framework<li> <li>Strong knowledge of SQL and relational databases including MySQL<li> <li>3 years of experience with automated testing tools such as JUnit Pa11y SonarQube and Selenium<li> <li>2 years experience with DevSecOps automation tools including Git Openshift Docker Jenkins Maven and Kubernetes<li> <li>Ability to contribute quickly to the project and learn new APIs libraries and programming frameworks quickly<li> <li>Ability to prioritize and organize efforts in a fastpaced environment<li> <li>Independent problemsolving skills strong analytical abilities creativity and a customer serviceoriented personality<li> <li>Experience with Agile development methodologies applied to bug fixing software issue management implementing minor enhancements and patching and upgrades<li> <ul><p>PREFERRED EXPERIENCE amp SKILLS <p> <ul><li>Knowledge of government IT requirements and standard operating procedures<li> <li>Experience in an Agile environment and familiarity with Agile ceremonies and practices<li> <li>Experience using Jira for issueticket management<li> <ul><p>EDUCATION <p> <ul><li>A Bachelors degree in Computer Engineering or Computer Science is strongly preferred Four years of experience in a related field is acceptable in place of a degree<li> <ul><p>Proof of COVID19 vaccination is a job requirement Reasonable accommodations may be available for those not vaccinated due to health reasons or sincerely held religious beliefs <p> <p>TCG does not discriminate based on race sex color religion national origin age disability caste or veteran status <p> <p>Our B Corp mission is reflected in our benefits including offerings like health care 401K parental leave adoption assistance financial planning services student loan repayment assistance and training budget among others <p> <p>TCG is recognized for treating employees well in fact in 2023 The Washington Post named TCG as a Top Workplace for the 9th straight year based on how our employees feel about the company the benefits TCG offers and the worklife balance that our staff achieves And by TCG employees votes among all midsize companies in the Washington Post Top Workplace survey <p> <p>Try us well make you happy <p> <p>Internal titlegrade Software Engineer 6 <p> <p>All individuals being hired to work for TCG must submit to and successfully pass a preemployment background investigation prior to reporting for their first day of work The preemployment background investigation will include verification of employment and education as well as a criminal and DMV check <p> <p>Additional documentation and background checks will also be required for positions that require clearance from the Federal government<p>
Senior IT Support Specialist
Company: Charles River Associates
Location: Washington DC
Posted Apr 17, 2024
<p>The Information Technology ITS department at Charles River Associates is currently a team of 40 professionals dedicated to enhancing maintaining and developing the firms technology infrastructure and security The team is comprised of six functions Enterprise Applications Services Service Delivery amp Telecom Information Security Infrastructure Cloud and Networks Project Management and Procurement and Human Resource Information Systems Information Technology staff are based in the Boston Chicago College Station London Munich New York Oakland and Washington DC offices<p> <p><strong>Job Overview<strong><p> <p>The Senior IT Support Specialists role is to improve the productivity of CRAs employees by providing a point of contact for problem resolution and information This is accomplished through diagnosis identification and resolution of problems with hardware thirdparty and proprietary software LANs and servers in a timely and professional manner via telephone email communication and handson support<strong> <strong><p> <p><strong>Responsibilities<strong><p> <ul><li>Provides guidance assistance coordination and follow up on client questions problems or malfunctions of all systems applications hardware and software installed and maintained by the company<li> <li>Participant in remote support rotation providing support to users in offices or while travelling domestically and internationally via remote assistance tools<li> <li>Document problems and solutions in help desk tracking system <li> <li>Inform management of potential problems and identify problem trends<li> <li>Install modify and make minor repairs to computer hardware and software systems<li> <li>Create and maintain workstation images<li> <li>Install hardware and peripheral components such as monitors keyboards printers hard drives etc<li> <li>Responsible for the installation configuration maintenance and upgrade of computer hardware software and mobile devices <li> <li>Provide support for audiovisual systems regular inspection of meeting rooms to ensure lighting AV equipment and other amenities work properly<li> <li>Perform daytoday operation of all activities to execute meetings and video conference calls<li> <li>Other duties and special projects as assigned<li> <ul><p><strong>Qualifications<strong><p> <ul><li>Bachelors degree in IT field or related field of study<li> <li><strong>5+ years<strong> of help desk related experience<li> <li>CompTia A+ or related certifications are a plus<li> <li>Strong working knowledge of Windows Operating System<li> <li>Strong working knowledge of Mac OS<li> <li>Strong working knowledge of JAMF<li> <li>Experience with Intune Azure and Autopilot<li> <li>Ability to perform diagnostics identify problems and provide resolutions<li> <li>Exceptional customer service skills and the ability to work in a team environment<li> <li>Excellent oral and written communication skills Must be able to clearly communicate technical guidance and instructions to users via telephone and email<li> <li>Excellent time management skills<li> <li>Able to handle challenging requests and multiple projects with competing interests for time<li> <li>Experience implementing TCPIP at the workstation level<li> <li>Knowledgeexperience supporting Windows 10 amp 11 workstations Mac OS Active Directory Microsoft Office 2016 + and Microsoft Teams<li> <li>Oncall support rotation<li> <li>Ability to liftmove equipment<li> <li>Videoconference administration experienceknowledge<li> <li>Experience with Mobile Device Management remote backup Apple and Windows inventory software solutions<li> <ul><p><strong>About Charles River Associates<strong><p> <p>For over 50 years Charles River Associates has been a premier consulting firm that offers employees a place to learn from a diverse group of consultants industry experts and academics At CRA you will be exposed to leading minds who use economic financial and business analysis to solve complex world problems for an impressive roster of clients including major law firms Fortune 100 companies and government agencies Through a collegial environment formal and informal training opportunities and a broad array of professional development resources your experience at CRA will open doors for you throughout your career<p> <p><strong>Workplace Flexibility and COVID Safety<strong><p> <p><span>At CRA we believe in creating a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth mentorship and inclusivity At the same time we recognize individuals may realize a range of benefits when working from home We currently ask that individuals spend at least 3 to 4 days a week on average working in the office which may include traveling to another CRA office The specific days may be determined in coordination with your practice or team There may be times of the year eg over holiday periods when additional remote work options are offered to those whose work commitments permit it although our offices will remain open for those who choose or need to be there<span><p> <p><span>CRA values the health safety and wellbeing of our colleagues and will require proof of COVID vaccination for employment with CRA US offices excepting cases of medical or religious exemption and proof of COVID vaccination for entry to our Toronto office For those who begin the interview process with CRA your recruiting point of contact will be available to answer any questions about work location and COVID safety<span><p> <p><strong>Our Commitment to Diversity<strong><p> <p>Charles River Associates is an equal opportunity employer EOEAAE As part of our focus on equity and inclusion we work to ensure a fair and consistent hiring process We celebrate diversity and we are committed to an inclusive work environment<p>
Partner Integration Lead
Company: Alethea
Location: Washington DC
Posted Apr 17, 2024
Alethea, a tech company founded in 2019, specializes in detecting and mitigating disinformation and social media manipulation. They are seeking an experienced leader for a Partner Integration Lead role, responsible for establishing and maintaining relationships with government agencies, understanding their needs, and strategically positioning their products/services. The ideal candidate should have a proven track record in government business development, in-depth understanding of government procurement processes, and strong network of contacts within government agencies. The role involves market analysis, partnership development, pipeline management, and collaboration with cross-functional teams. Compensation includes salary, stock options, healthcare, unlimited vacation, 401k match, and a hybrid work environment with 3 days per week required in office in Washington, D.C or New York.
Yard Team Lead
Company: Fleet Farm
Location: Washington DC
Posted Apr 15, 2024
The job description is for a Yard Team Lead at Fleet Farm, responsible for supervising customer loading, greeting, and assisting customers. The role requires a positive attitude, ability to work flexible hours, and certification to operate a forklift. The job involves ensuring merchandise presentation standards, maintaining backroom locator accuracy, and promoting company initiatives.
Manager, Product Manager: Capital One Shopping (Remote - Eligible)
Company: Capital One
Location: Washington DC
Posted Apr 15, 2024
Capital One is seeking a Product Manager for their Capital One Shopping team. The ideal candidate should have a strong background in data analysis, SQL proficiency, and experience in digital product management. They should be comfortable working with backend products, have a customer-first mindset, and be able to lead multiple teams. The role involves designing and delivering data platform features, understanding enterprise data requirements, and creating a product vision and roadmap. The company offers competitive benefits and is committed to diversity and inclusion.
Sales Operations Manager
Company: Arc XP
Location: Washington DC
Posted Apr 17, 2024
<p><b>Job Description<b> <p> <p><b>Job Description<b> <p> <p>The Sales Operations Manager at Arc XP is a key role tasked with driving data excellence in our Salesforce instance organizing lead data for salespeople and managing key sales processes This position reporting to the Head of Revenue Operations and closely collaborating with Sales and Customer Success teams focuses on assisting salespeople with deal flow and keeping our sales customer and pipeline data clean The ideal candidate will bring indepth knowledge and experience with data tools such as Dataloader or DemandTools and have experience supporting the Deal Desk <p> <p><b>Motivation <b> <p> <ul><li>You enjoy the process of continual optimization of sales processes that lead to a more effective and efficient sales team<li> <li>You are detailoriented and appreciate clean data <li> <li>You derive satisfaction from helping our sales team turn prospects into loyal customers contributing significantly to the companys expansion <li> <li>You thrive in managing large projects or processes with limited oversight<li> <ul><p><b>Responsibilities <b> <p> <ul><li>Conduct complex and detailed analyses based on an indepth evaluation of multiple factors<li> <li>Perform prospecting efforts to identify upload and assign companies and contacts that align with our ideal customer profile ICP using 6Sense and similar tools<li> <li>Lead the charge in managing data hygiene in Salesforce including keeping the pipeline uptodate and accurate in collaboration with the opportunity owners<li> <li>Build and maintain strong relationships with our gotomarket GTM field teams by understanding and addressing their needs <li> <li>Collaborate closely with the Marketing team on the lead flow process <li> <li>Support the GTM field team by implementing effective and scalable sales processes <li> <ul><p><b>Qualifications <b> <p> <ul><li>Degree in an analytic field such as Finance Operations Engineering or general business <li> <li>8+ years in an analytic role supporting Sales or an MBA with an analytical focus<li> <li>Effective communicator with experience supporting all GTM roles with a strong focus on customer service<li> <li>Independently evaluate issues and recommend solutionsbest practices Solve complex problems take a broad business perspective to identify solutions<li> <li>Experience with managing data in Salesforce<li> <li>Effective in a remote working environment with a strong emphasis on teamwork attention to detail and customerfocused support Able to work independently<li> <ul><p>Arc XPs mission is best served by a diverse multigenerational workforce with varied life experiences and perspectives All cultures and backgrounds are welcomed <p> <p>LIREMOTE <p> <p><b>Arc XPs mission is best served by a diverse multigenerational workforce with varied life experiences and perspectives All cultures and backgrounds are welcomed <b><p>
Zebrium Pre-Sales Deployment Engineer
Company: ScienceLogic
Location: Washington DC
Posted Apr 16, 2024
ScienceLogic is seeking an experienced DevOps/SRE engineer with a minimum of 5 years in large scale environments. The role involves onboarding new customer deployments on-premise with Kubernetes, SRE for SaaS Multi-tenant production deployments, and assisting SEs with demos/POCs and troubleshooting customer infrastructure and application issues. The company offers a remote-first culture, comprehensive benefits, and opportunities for professional growth. The ideal candidate will have expert level Kubernetes ingress, storage, networking configuration, troubleshooting and problem resolution skills, and proficiency in SQL and Python development.
Voice Support Specialist
Company: Hill Associates Corporation
Location: Washington DC
Posted Apr 17, 2024
<p align=center><span><span><span><span><span>Hill Associates is seeking an Enterprise VoIP Support Analyst to provide support for a highprofile Washington DC federal agency This role entails coordinating and providing operational support for enterprise VoIP and Unified Communication service delivery data analysis and solving a range of business problems related to the service <span><span><span><span><span><p> <p><br ><span><span><span><span><span>As a fulltime employee you will be part of a small team with demonstrated success in delivering and supporting missioncritical solutions for government customers Representative responsibilities include investigating operational issues and proposing solutions documenting processes and procedures and analyzing them for improvement planning and implementing upgrades and configuration changes developing Excelbased spreadsheets and manipulating them to effectively manage large inventory data sets and improving the overall operational efficiency of service delivery This position seeks a candidate who is proactive has a passion for surpassing customer expectations and can work independently with minimal supervision<span><span><span><span><span><p> <p><span><span><span><b><span>What You Bring<span><b><span><span><span><p> <ul><li><strong><span><span><span><span><span><span>Bachelors Degree<span><span><span><span><span><span><strong><li> <li><strong><span><span><span><span><span><span>Minimum 10 years of professional experience<span><span><span><span><span><span><strong><li> <li><strong><span><span><span><span><span><span>Minimum 35 years of voicetelecommunications experience in an enterpriseclass environment<span><span><span><span><span><span><strong><li> <li><span><span><span><span><span><span>General knowledge of IP data and voice communications<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Strong analytical ability and competency with Microsoft Excel<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience with the analysis and administration of voicetelecom systems<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Proven research analysis and problemsolving skills<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Effective written and oral communication skills<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Solid planning and organizational abilities<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Able to produce professional work products using Microsoft Word and PowerPoint<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>US citizenship Possess or be able to obtain a favorable adjudication from a government background investigation at the Secret clearance level<span><span><span><span><span><span><li> <li><strong><span><span><span><span><span><span>Onsite work at customer offices in Washington DC up to 100 of the time<span><span><span><span><span><span><strong><li> <ul><p><span><span><span><b><span>Desirable Experience<span><b><span><span><span><p> <ul><li><span><span><span><span><span><span>Prior work in a federal government environment<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience with Cisco voice products such as Call Manager <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience working for or with a telecommunication service provider on voice services <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Highlevel technical knowledge of VoIP and Unified Communications<span><span><span><span><span><span><li> <ul><p><span><span><span><b><span> What We Can Offer You<span><b> <span><span><span><p> <p><span><span><span><span>Hill Associates is an affirmative action and equal opportunity employer Employment decisions will be made without regard to race color religion sex age national origin military status veteran status handicap physical or mental disability sexual orientation gender identity genetic information or other characteristics protected by law <span><span><span><span><p> <p><span><span><span><span>If you have visited our website for information about employment opportunities or to apply for a position and you require accommodation please contact the Hill Associates Recruiting Team at 2026566505 or via email at careershillasccom All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodation<span><span><span><span><p> <p><span><span><span><span>Hill Associates offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace<span><span><span><span><p> <p><p> <p dir=ltr><p>
Configuration Manager
Company: OSC Edge
Location: Washington DC
Posted Apr 15, 2024
The Configuration Manager role involves overseeing IT projects, managing changes for Infrastructure Facility Rooms, and coordinating with customers in the National Capital Region. The role requires a Secret Security Clearance, Security+ certification, and proficiency in Microsoft Office Suite. The individual will also assist in resolving IT incidents, conduct space and power surveys, and prepare change requests for approval.
OpenText Administrator
Company: IQBG Inc
Location: Washington DC
Posted Apr 17, 2024
<p><b>Company Description<b> <p><p>IQ Business Group is a leading provider of enterprise information management EIM solutions to highly regulated industries and the public sector Our core competencies include ECM records management RM business process and customer experience management information exchange and the design and automation of discoveryrelated processes Our subject matter experts SMEs and engineers combine industry intelligence with leading technologies to provide a broad range of services in strategy operations information technology IT systems engineering and integration organization change and program management<p> <p><b>Job Description<b> <p><p>The IQ Business Group IQBG is currently recruiting for an experienced OpenText Administrator who has at least 35 years experience implementing Enterprise Software Solutions and specifically ECRMWorkflow Solutions If you have multiple large scale projects under your belt and experience managing the full life cycle of enterprise projects from developing a roadmap to defining requirements to leading the technical design to managing the implementation team and overseeing ongoing governance and support of implemented solutions please keep reading<p> <p><b>Qualifications<b> <p><p>What the OpenText Administrator will do Job Description<p> <p><u>A command of the OpenText solution suite<u><p> <ul><li>Core capabilities and limitations<li> <li>Content Server fundamentals<li> <li>Appearances<li> <li>Custom Views standard and search<li> <li>Web Forms<li> <li>Live Reports<li> <li>CIS Modeling<li> <li>Taxonomy<li> <li>Categories amp Attributes<li> <li>Users and Groups<li> <li>Security<li> <li>Workflows features and concepts<li> <ul><p>Module compatibility<p> <p>Module availability<p> <p>College degree in Computer Science Information Technology or related field<p> <p>Preferred experience with the following optional modules <p> <p>Web Reports<p> <ul><li>Active View<li> <li>Template Workspaces<li> <li>Enterprise Scan<li> <li>Open Text Capture Center<li> <ul><p><u>Full working knowledge of CS Administration<u><p> <ul><li>Ability to design maintain and document Content Server environments including addon modules in Windows and UNIX environment<li> <li>Ability to contribute to operational runbook for Content Server operation<li> <li>Can install and maintain a local instance of CS that mirrors a target environment<li> <li>Experience configuring CS using the Admin Pages<li> <li>Helps provide specific guidance to Engineering team<li> <li>The behavior of most modules are dependent on CS core configurations<li> <li>Experience working in a highly scrutinized operational environment<li> <li>Usage and understanding of operational monitoring tools as well as vulnerability tools<li> <li>Ability to create formal change request documentation and participate in change advisory board meetings<li> <li>Ability to work directly with highlevel support resources at OpenText<li> <li>Ability to learn new features quickly<li> <ul><p><u>Programming skills<u><p> <ul><li>SQL Javascript HTML must have<li> <li>Familiarity with the OT Content Server Schema<li> <ul><p><u>High level of expertise in multiple technical areas<u><p> <ul><li>Experience with database product and technology desired<li> <li>Experience in the use and configuration of Web HTTP servers<li> <li>Strongly developed troubleshooting skills logical approach to troubleshooting<li> <li>An understanding of networking and network security<li> <li>Strong Windows Server 20032008 and strong UNIX administration skills in a TCPIP networked environment<li> <li>Familiarity with configuration and management of webapplication servers IIS ApacheTomcat etc<li> <li>Strong database skills specifically Oracle andor SQL Server and operational knowledge of SANNAS storage systems<li> <li>Familiarity with OpenText products would be considered a great asset<li> <li>Experience supporting an enterpriselevel multitiered application would also be considered a great asset<li> <ul><p><strong><u>Additional Requirements <u><strong><p> <p><strong>Candidate MUST be a US CITIZEN<strong><p> <p>Candidates with Public Trust a plus <p> <p>Candidates must have at least 3 years of experience at least 12 using OpenText<p> <p>Position is for either a consultant1099 employee or full time <p> <p><b>Additional Information<b> <p><p>The IQ Business Group is an EEOAA employer The IQBG conducts all employmentrelated activities without regard to race religion color national origin age sex marital status sexual orientation gender identityexpression disability citizenship status genetics or status as a Vietnamera special disabled and other covered veteran status<p>
Sr. Project Engineer
Company: Giesecke+Devrient
Location: Washington DC
Posted Apr 17, 2024
<p>In light of the ongoing COVID19 pandemic and as part of our continued efforts to maintain a safe workplace for employees visitors and customers G+D Currency Technology requires all employees in this position to receive an FDA authorized andor approved including Emergency Use Authorization COVID19 vaccination and follow additional safety protocols as a condition of continued employment New hires must present documentation of a completed COVID19 vaccination series or have an approved accommodation request prior to starting employment <p> <p><strong><b>Summary<b><strong> <p> <p>Provide engineering support to pursue the sale and development of currency processing and other cash center products Provide engineering support for existing BPS System products including product enhancements and problem resolution Provide Engineering support for OperationsLogistics SalesFinance and Service organizations <p> <p><strong><b>DutiesResponsibilities<b><strong> <p> <p>Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions <p> <ul><li>SAP PLM Product life cycle management particularly in the context of SAP PLM including product and project BOMs version and revision control and change management<li> <li>SAP PLM New material creation definition documentation and maintenance Must conform to current company standards and criteria enforced by SAP PLM constraints and guidelines<li> <li>Sustaining Engineering provide ongoing hardware support for install base of complex systems with respect to commercial components that are obsoleted by manufacturers Design document and facilitate procurement and distribution of alternative solutions as needed<li> <li>SAP Sales Support Coordinate with GDM colleagues to define Sales specific variants of complex high speed banknote processing systems to facilitate Purchase and Sales Order processing through SAP<li> <li>SAP Operations Support Coordinate with Operations colleagues to facilitate the development of project specific BOMs and associated documentation in SAP<li> <li>SAP Logistics Support Coordinate with Logistics colleagues to support SAP extension of Spare Parts and Integration materials into local physical Plants and inventory locations Work within the SAP PLM system to resolve issues with the technical interactions between various views and linkages<li> <li>Spare Parts Logistical Support Provide technical review and guidance regarding Spare Parts defined for both G+D designed and third party manufactured products within the scope of our Service and Support portfolio Ensure that new or new revision spare parts for third party supplied products are established and maintained in the SAP system<li> <li>Spare Parts Documentation Support Coordinate with Documentation colleagues to ensure that changes in spare parts due to obsolescence or new product revisions are adequately documented and reflected in the Spare Parts catalog<li> <li>Field Service and L3 Technical Support Provide Level 3 technical support to Field Service and Technical Support Specialists including part number and technical documentation research component specifications and guidance in troubleshooting complex problems<li> <li>Depot Repair Support Provide material specification and documentation support for Depot Repair activities Assist as needed with repair and maintenance of fixtures and test stations<li> <li>CRM Support Coordinate with CRM administration colleagues to ensure consistency between CRM and PLM modules particularly with respect to spare parts availability and visibility<li> <li>CPM Support Consult as needed with CPM colleagues to ensure viability of planned customer projects augmentations or upgrades Assist with new or novel implementations of crossplatform products like the CSIDashboard or EcoProtect<li> <li>QA Support Provide technical and documentation support and materials research to assist QA determination of suitability of received goods for our uses<li> <li>Assist in the development of department standards and procedures for the handling of engineering documents numbering systems procurement specifications and quality assurance<li> <li>Provide support for field operation by evaluating product improvements and failure analysis to improve product reliability and maintainability<li> <ul><p><strong><b>Required SkillsKnowledge <b><strong> <p> <ul><li>Must act oneself in a professional manner at all times<li> <li>Strong written and oral communication skills<li> <li>Ability to manage projects through the use of scheduling and cost control techniques<li> <li>Utilizes sound judgment in dealing with business information<li> <li>Generates enthusiasm and support of company objectives<li> <li>Establishes and displays excellent work habits to include but not limited to attendance dress information generation and company asset usage<li> <li>Management of resources projects and priorities for self and others in a constantly changing environment<li> <li>Trustworthy and credible<li> <li>Ability to make recommendations for continuous quality improvements in all areas of accountability<li> <li>Flexibility to work long hours as necessary<li> <ul><p><strong><b>Travel required<b><strong> <p> <ul><li>The work will require overnight travel both within the United States and globally The percentage of travel time expected for the position may be as high as 20 within a given year but will normally be 10 or below and normally broken into 2 to 3 week intervals<li> <ul><p><strong><b>Required Education and Experience<b><strong> <p> <ul><li>Bachelors degree in Engineering or related field Alternatively minimum of 5 years experience with G+D systems and work experience with SAP <li> <li>experience in product development andor engineering support <li> <li>experience managing projects a plus<li> <ul><p><strong><b>Other duties<b><strong> <p> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice <p> <p>$$ Giesecke+Devrient Currency Technology America Inc endeavors to make wwwgidecomencareersjobs accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Human Resources at 7034802300 or gdctaihrgidecom <p> <p>Giesecke+Devrient Currency Technology America Inc is an Equal Opportunity Employer MFVeteranDisabilitySexual OrientationGender Identity <p> <p>$$ $$ $$ $$ $$ httpscareer5successfactorseucareercompany=gieseckedeampcareerjobreqid=23815ampcareerns=jobapplication <p> <p>We are looking forward to receiving your application <p> <p>Giesecke+Devrient Currency Technology America Inc <p> <p>45925 Horseshoe Dr Sterling VA 20166 <p> <p>wwwgidecomcareers <p> <p>CTmeetingmf <p> <p>We are shaping the future of currency based on 170 <p> <p>Im proud of what we do<p>
Senior Records Manager
Company: IQBG Inc
Location: Washington DC
Posted Apr 17, 2024
<p><b>Company Description<b> <p><p>IQBG is a leading provider of enterprise information management EIM solutions to highly regulated industries and the public sector Our core competencies include ECM records management RM business process and customer experience management information exchange and the design and automation of discoveryrelated processes <p> <p><b>Job Description<b> <p><p>IQBG is seeking a dynamic and skilled Senior Technical Writer specializing in Records Management The ideal candidate will possess a wealth of experience in crafting federal policies aligned with our clients strategic vision for records management As a rapidly expanding small business we specialize in delivering cuttingedge Enterprise Information Systems EIM solutions to a diverse clientele spanning Federal state local and commercial sectors We require an individual who epitomizes organization leadership strategic thinking and analytical prowess while excelling in time management and problemsolving within a highenergy environment This position offers the flexibility of fulltime remote work<p> <p>Key Responsibilities<p> <ul><li>Conduct thorough analysis of records policies and SOPs from other agencies identifying opportunities for alignment and implementation within the federal frameworkAct as the main liaison for government agency policymakers and stakeholders actively participating in internal policy discussions and strategic planning providing expert advice on policy creation and implementation strategies<li> <li>Demonstrate outstanding writing skills to autonomously compose policies for validation and approval processes<li> <li>Create detailed Standard Operating Procedures SOPs to bolster agencywide records management policies Deliver informative briefings to agency records officers<li> <li>Perform indepth analysis of records policies and SOPs from other agencies to identify opportunities for alignment and implementation within the federal framework<li> <ul><p><b>Qualifications<b> <p><ul><li>Familiarity with National Archives and Records Administration NARA records management best practices regulations and standards<li> <li>Minimum of 3 to 5 years of proven expertise in developing records management policies tailored for federal agencies<li> <li>Proficiency in collaborating within teams and working independently<li> <li>Ability to effectively engage with personnel across all organizational levels and specialized areas<li> <li>Outstanding writing and presentation capabilities<li> <li>Strong attention to detail and adeptness in highpressure environments<li> <li>Submission of writing samples and previous briefing packages is mandatory for further evaluation during the interview process<li> <ul><p><b>Additional Information<b> <p><p>The IQ Business Group is an EEOAA employer The IQBG conducts all employmentrelated activities without regard to race religion color national origin age sex marital status sexual orientation gender identityexpression disability citizenship status genetics or status as a Vietnamera special disabled and other covered veteran status<p>