Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Principal Software Engineer
Company: TDI (Tetrad Digital Integrity)
Location: Washington DC
Posted Apr 05, 2024
Tetrad Digital Integrity (TDI) is a leading cybersecurity firm seeking a Principal Software Engineer. The role involves designing and developing innovative systems, leading product experiments, and mentoring team members. The ideal candidate should have a Bachelor's degree in CS, US citizenship, and 5+ years of experience in complex environments, data warehouses, REST APIs, microservices, and automated CI/CD tools. Proficiency in Go, Python, and full-stack development (JavaScript and NodeJS) is required. Experience with AI and LLMs is preferred.
Client Success Manager
Company: Get Well Network
Location: Washington DC
Posted Apr 05, 2024
The Client Success Manager (CSM) role at Get Well, a global digital health company, involves managing a portfolio of accounts using the Get Well 360 platform. The CSM is responsible for understanding clients' strategic priorities, driving product utilization, and delivering exceptional service. They collaborate with the VP and Account Executives to support renewal and growth, develop account plans, and ensure broad executive sponsorship of GetWell technology. The role requires travel up to 50% and a Bachelor's degree, preferably in business or public health. Previous experience in leading training, complex enterprise solutions, and a clinical setting are beneficial. Get Well offers a competitive pay scale, comprehensive benefits, and an equal opportunity employer policy.
Program Manager w/ PgMP
Company: Strategic Resolution Experts
Location: Washington DC
Posted Apr 04, 2024
SRE is seeking a PgMP certified Program Manager with extensive experience in managing federal contracts valued at over $10 million per year. The role involves leading multiple task order contracts across various customers, providing contract oversight, and managing project initiation. The ideal candidate should possess strong leadership skills, a servant leadership mindset, and excellent communication abilities. They must be proficient in project management principles, processes, and methodology, and have a deep understanding of federal government contract types and requirements. The position requires a Bachelor's Degree and at least 10 years of experience in project management for federal government contracts, or a Master's Degree and a minimum of 8 years of experience with established experience in a project management capacity. PMP certification is required, and PgMP certification is highly desired.
Technical Support Specialist III
Company: Highlight
Location: Washington DC
Posted Apr 05, 2024
Highlight is seeking a Tier 3 technical support specialist for a position in Washington D.C. The role involves advanced troubleshooting, network and application management, and VMware experience. The ideal candidate should have at least 5 years of experience in technology, virtualization, and IT disciplines. Highlight, a federal government service provider, values employee-first culture and diversity.
Customer Experience (CX) Designer
Company: Oasys International Corporation
Location: Washington DC
Posted Apr 04, 2024
Oasys, a rapidly growing company, is seeking a Customer Experience (CX) Designer. The role involves enhancing customer experience across key touchpoints, collaborating with cross-functional teams, and prioritizing improvements based on constituent value and business impact. The ideal candidate should have a Bachelor's degree in a relevant field, 5-7 years of professional experience in CX or UX design, and expertise in primary customer research techniques. They must also have a customer service orientation, excellent communication skills, and the ability to lead cross-functional teams. U.S. Citizenship and a Public Trust security clearance are required. The position is based in Fairfax, VA with a hybrid work arrangement.
Network Administrator
Company: Telos Corporation
Location: Washington DC
Posted Apr 05, 2024
Telos Corporation is seeking a Network Administrator with a TSSCI Clearance for a position based in Lewis-McChord, Tacoma, Washington. The role involves operations, configuration, and maintenance of voice, video, and data transport systems, including routers, switches, and wireless networks. The successful candidate must have a Top Secret/SCI eligibility, minimum IAT Level II certification, CCNA certification, and at least 4 years of experience in Network Administration. Telos offers an excellent compensation package, including generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. The company maintains a drug-free workplace and is committed to equal opportunity for all.
Lead Engineer (The Kennedy-Warren)
Company: B.F. Saul Company
Location: Washington DC
Posted Apr 05, 2024
The B. F. Saul Company, established in 1931, specializes in residential property management in the Washington Metropolitan area. Their portfolio includes luxury properties like The Waycroft, Park Van Ness, The Kennedy-Warren, and Lyon Place, with new additions The Milton at Twinbrook Quarter and Hampden House coming soon. The company emphasizes high-quality customer service and resident satisfaction. The Lead Engineer role involves operating, maintaining, and repairing building equipment, supervising engineering department personnel, and ensuring safety and security. The ideal candidate should have 5+ years of engineering experience, including split system heat pump repair and central plant operation, and relevant certifications. The company values diversity and equal opportunity employment.
Manager, Go-To-Market & Activation
Company: PEMCO
Location: Washington DC
Posted Apr 05, 2024
PEMCO, a mutual insurance company owned by its Northwest policyholders, is seeking a Go-to-Market & Activation Manager. The role involves overseeing the company's go-to-market strategy, data analysis, and cross-functional team management. The ideal candidate should have a B.A. or B.S. degree, 6+ years of marketing experience, and proficiency in data analytics. PEMCO values agile decision-making, trust, result ownership, empowerment, fearless exploration, and valuing people.
Policy Analyst (Level 3)
Company: CEdge Inc
Location: Washington DC
Posted Apr 04, 2024
CEdge Software Consultants is offering a Policy Analyst (Level 3) position in Springfield, VA. The role involves providing expert advice and assistance with strategic planning, policy, and business analysis for the J-PMO. The ideal candidate should have a Bachelor's Degree with 7-10 years of GEOINT/IC experience, demonstrated experience navigating ambiguity, and customer service experience in federal or intelligence community. The position offers a full benefits package, 10 days of PTO, 10 paid holidays, and a 401K. CEdge Software Consultants is an innovative IT consulting firm that values integrity and collaboration.
FMS Logistics Analyst
Company: ELS, Inc.
Location: Washington DC
Posted Apr 05, 2024
ELS, an employee-owned small business, is seeking a FMS Logistics Analyst for their Arlington, VA and Washington Navy Yard locations. The role involves managing Security Assistance Programs and FMS cases, conducting market research, and collaborating with multiple stakeholders. Qualifications include a Bachelor's Degree, DOD Secret security clearance, 1+ years of work experience, and proficiency in Microsoft Office. Preferred qualifications include Navy FMS experience and geographic proximity to the Washington Navy Yard. The position offers a salary of $50,000 - $55,000, full-time employment, and occasional travel. ELS is an Equal Employment Opportunity Employer.
Software Development Engineer V - Verification Infrastructure (McLean, VA or Sunnyvale, CA)
Company: ID.me
Location: Washington DC
Posted Apr 05, 2024
ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.
Incident Support Manager
Company: Highlight
Location: Washington DC
Posted Apr 05, 2024
Highlight is seeking an Incident Response Manager to manage incidents, improve processes, and ensure high service quality in a 24/7/365 environment. Responsibilities include providing incident management services, resolving complex technical problems, managing incidents and service request tickets, and collaborating with the customer Incident Manager. The ideal candidate should have a Bachelor's Degree, ITIL4 certification, and 5-7 years of IT project team experience. ServiceNow experience is required. Highlight is a federal government service provider with an employee-first mindset, offering rewarding career opportunities and an ESOP.