Customer Satisfaction Jobs in Washington DC
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Senior Cloud Architect with Azure exp
Company: SAIC
Location: Washington DC
Posted Mar 15, 2024
<p><b>Description<b> <p> <p>SAICs National Intelligence Community NIC Business Unit USG Mission and Information Technology Division provides solutions and services supporting digital modernization programs in areas such as systems engineering multicloud computing cybersecurity data science and analytics artificial intelligence and machine learning quantum computing application development DevSecOps cloud network operations and secure communications <p> <p>We are seeking a highly motivated <strong>Senior Cloud Architect with Azure experience<strong> to join our multimillion dollar National Intelligence program supporting the Cloud Investment MultiCloud Management CIMM team As a contributor to the Intelligence Communitys first multicloud initiative you will be at the epicenter of emergent cloud computing technologies establishing a foundation that will evolve to include all agencies within the IC As a Cloud Architect you will advise Government IT teams on the design and build of single or multicloud computing architecture solutions that meet mission requirements and develop future technology and architectural advancements to support the Governments architectural strategy cloud migration and continued evolution <p> <p>Responsibilities include <p> <ul><li>Advising senior business and technical personnel to aid in the delivery of robust scalable cloud architectures that meet or exceed mission requirements<li> <li>Serving as a cloud agnostic advocate and helping to educate the Government customer on cloud services appropriate to meet mission requirements<li> <li>Providing advisory services to maintain and evolve the futurestate service providerauthorized multicloud architecture and knowledge database based on everchanging IC mission needs and ensuring optimization of cost consumption and performance of services are achieved across all Cloud Service Providers CSPs<li> <li>Developing a baseline multicloud architecture methodology and framework for implementation within the C2E multicloud ecosystem<li> <li>Supporting the development and maintenance of data models data dictionaries data maps and other architecture artifacts across the enterprise<li> <li>Designing all cloud solutions in alignment with applicable policies standards and practices<li> <li>Providing creative and innovative architectural solutions to illdefined requirements<li> <li>Reviewing and accessing impact of proposed scope changes to future architectures<li> <li>May be required to provide cloud agnostic technical guidance in the formulation of customer multicloud work statements<li> <ul><p><b>Qualifications<b> <p> <p>Required <p> <ul><li><strong>Active TSSCI with CI Polygraph<strong><li> <li>Bachelors and eighteen 18 years or more experience Masters and sixteen 16 years or more experience PhD or JD and thirteen 13 years or more experience<li> <li>Five 5 or more years of experience in a cloud andor hybrid environment<li> <li>Five 5 or more years of demonstrated experience in one or more of the following activities <ul><li>IaaS PaaS and SaaS services eg compute storage network security administration automation application services and databases<li> <li>Designing and deploying cloud solutions to Amazon Web Services AWS Microsoft Azure Google Cloud Platform GCP IBM Cloud or Oracle Cloud Infrastructure OCI<li> <li>Largescale data architecture data modeling database design and information systems implementation<li> <ul><li> <ul><ul><li>Demonstrated knowledge and expertise in enterprise data strategy data governance practices data stewardship principles data standards and metadata management best practices<li> <li>Ability to translate requirements into endtoend designs for systems that involve multiple interfaces and support data repositories<li> <li>Strong customer service skills teaming skills and the ability to collaborate within a crossfunctional team as well as the CSPs AWS Azure Google IBM and Oracle<li> <li>Certifications in any of the following CSPs <ul><li> <ul><li>Azure<li> <li>OCI<li> <li>GCP<li> <li>IBM<li> <li>AWS<li> <ul><li> <ul><li> <ul><p>Desired <p> <ul><li>Strong analysis and quality assessment skills<li> <li>Experience with successful full life cycle cloud development projects<li> <li>Experience with various Linux and Microsoft Windows OSs distributions<li> <li>Experience with Structured Query Language SQL and databases<li> <li>Experience migrating both custom built and enterprise apps to and from onprem to cloud<li> <li>Experience debugging performance and technical issues<li> <li>Experience building and deploying systems in the cloud using continuous integrationcontinuous delivery CICD frameworks and infrastructure automation<li> <li>Ability to explain technical issues clearly and accurately to both technical and nontechnical audiences<li> <ul><p>SAIC accepts applications on an ongoing basis and there is no deadline <p> <p>Covid Policy SAIC does not require COVID19 vaccinations or boosters Customer site vaccination requirements must be followed when work is performed at a customer site<p>
TECHINT Analyst
Company: SAIC
Location: Washington DC
Posted Mar 15, 2024
<p><b>Description<b> <p> <p>SAIC Inc is seeking a TECHINT Analyst Sr for a dynamic contract supporting an Intelligence Community customer Join our fantastic team supporting an exciting mission that impacts National Security This is a great opportunity to get your TSSCI clearance upgraded to a CI Poly <p> <p>The TECHINT Analyst will be asked to provide technical expertise to support a variety of tasks to include but not limited to <p><ul><li>Develop process and evaluate TECHINT data <li> <li>Produce prototype TECHINT exploitation and signature reports products and databases <li> <li>Support the development of associated systems which acquire TECHINT data including but not limited to seismic acoustic infrasound very low frequency and extremely low frequency electromagnetic sources <li> <li>Participate in scientific panel reviews of ongoing and new technology developments pertaining to TECHINT capabilities<li> <ul><p><b>Qualifications<b> <p><ul><li>Must have active TSSCI security clearance and be willing and able to obtain CI Polygraph <li> <li>Possess an advanced degree in geophysics physics or an engineering discipline OR an additional four years of related work experience<li> <li>10 years of professional experience working in in geophysical Technical Intelligence TECHINT processing exploiting andor analyzing data from multiple sources such as seismic acoustic infrasound very low frequency and extremely low frequency electromagnetic sources and development of systems that acquire the associated TECHINT data <li> <li>Significant current experience ie within last 2 years in TECHINT analysis trainingtechniquestools producing TECHINT exploitation and signature reports products and databases creating data products and supportdevelop associated systems <li> <li>Experience in technicallyderived data from multiple sources to include MASINT IMINT OSINT SIGINT and HUMINT <li> <li>Demonstrated ability to work effectively within or lead a team of peers as well as excellent interpersonal and communications skills <li> <li>Ability to communicate highly technical analyses at a level comprehensible to laymen and seniorlevel government representatives <li> <li>Expert knowledge and use of Microsoft Word Excel and PowerPoint <li> <ul><p>Desired Requirements <p><ul><li>Advanced degree in a technical discipline <li> <li>Experience working onsite at a government customer location <li> <li>Experience working in DODIC<li> <ul><p>SAIC accepts applications on an ongoing basis and there is no deadline <p> <p>Covid Policy SAIC does not require COVID19 vaccinations or boosters Customer site vaccination requirements must be followed when work is performed at a customer site<p>
System Engineer - Expert
Company: iNovex
Location: Washington DC
Posted Mar 15, 2024
<p><b>Were searching fortalented individuals who provide senior level program management administrative and engineering support for Sponsor communicationsbased projects<b> This program will maximize the effectiveness and efficiency of our countrys most important missions both at home and abroad If you are ready to support a highperforming team that truly makes a difference then<b>come join us<b> <p> <p><b>Job Description<b> <p> <p>System Engineer Expert maintains a strong awareness of technical trends in information technology develops and maintains a strong awareness of ongoing IT projects and business unit requirements be able to apply the Sponsors project management model for development efforts and provide analysis design development deployment and lifecycle support for innovative hardwaresoftware network systems and applications Work involves developing and supporting endtoend technical projects ensure systems being developed comply with the enterprise technical architecture help project and program teams prepare for project control gates and keep senior management apprised of project or program status Immediate response may be required to restore or maintain system functionality Systems Engineer must possess Local Area Network LAN skills ability to build servers understand certificate authorities and integrate customer systems into enterprise <p> <p><b>The Systems Engineer Expert shall possess the following capabilities<b> <p> <ul><li>Strong background in Microsoft Systems Engineering and providing support to those systems<li> <li>Strong recent experience in Windows platform operating system and Microsoft applications including Windows 10 and Server 2012 2016 suite<li> <li>Working knowledge of Windows Active Directory suite to include DNS DFS ADCS GPOs<li> <li>Strong knowledge of virtualization products with a focus on HyperV<li> <li>Proficiency in scripting languages with a focus on PowerShell<li> <li>Experience with McAfee product suite<li> <li>Demonstrated strong performance as a Systems Engineer Architect developing or implementing information systems with a broad experience base across the entire project lifecycle<li> <li>Demonstrated capacity to understand and communicate technical ideas concepts and thoughts across multiple technical and nontechnical stakeholders<li> <li>Demonstrated ability to independently determine and develop approach to solutions<li> <ul><p><b>Additional Requirements <b> <p> <ul><li>No OCONUS or CONUS travel anticipated however subject to the customer needs<li> <li>Eight 8 years of direct relevant experience<li> <ul><p><b>Qualifications<b> <p> <ul><li>Bachelors degree in computer engineering or related field and a minimum of ten 10 years of experience<li> <li>Eight 8 years of experience can be considered in lieu of a degree for a total of eighteen 18 years of experience<li> <ul><p><b>Position requires active Security Clearance with appropriate Polygraph<b> <p> <p>Headquartered in Columbia MD RealmOne provides advanced technology services and solutions focused on cybersecurity intelligence collection and analysis data science and advanced analytics and hyperautomation to support our countrys most critical national security initiatives<p>
Technical Support Specialist
Company: Brookfield Properties
Location: Washington DC
Posted Mar 15, 2024
<p><b>Location<b> <p> <p>DC Office 655 New York Avenue NW Suite 800 <p> <p><b>Business<b> <p> <p>At Brookfield Properties our global network and relationships are here for our tenants and partners wherever they are in the world Where going to work never feels routine We integrate commercial real estate with worldclass shops restaurants and entertainment creating spaces where work and play dont just coexist but thrive If youre ready to be a part of our team we encourage you to apply <p> <p><b>Job Description<b> <p> <p><strong><b>We Are Brookfield Properties<b><strong> <p> <p>We are seeking a highly motivated individual to join the Brookfield Properties US Office Division in Washington DC In this role you will play a key part in inspiring change and continual improvement If you are committed to excellence and ready to contribute to a dynamic culture we would love to meet you <p> <p><strong><b>Role amp Responsibilities<b><strong> <p> <p>Coordinate with team members and 3rd party service support groups to effectively resolve incidents and service requests according to Brookfield <p> <p>Provide level 15 2 technical support and service for daily enduser computer operations and project efforts in a complex computing environment Support a wide range of IT services including but not limited to PC MAC mobile devices RSA token Video Conference software and essential network support Work with direct team members and Brookfields employees and contributes to endusers improving the enduser experience Will require working during nonbusiness hours and on weekends on occasion <p> <ul><li>Follow standards and guidelines to install configure customize troubleshoot upgrade and maintain Brookfield workstations printers wireless devices handheld devices and peripherals Advocate understanding with Brookfield users on the benefits of the IT service provider model to help foster collaboration<li> <li>Provide quality service and takes ownership in resolving daytoday incidentstriage and coordination of service requests tracking anduser systems and device inventory resulting in a timely and efficient resolution to incidentsservice requests evidenced by meeting Brookfield user needs meeting or exceeding Brookfield SLAs and accurate data for asset management<li> <li>Proactively seeks information and utilizes creative problemsolving skills along with standard operating procedures<li> <li>Demonstrate relationship building practical communication skills and quality service in supporting advising and educating Brookfield users on enduser computing hardware<li> <li>Contribute to hardware software and service enhancements by identifying when established procedures are not working and there are gaps in processes and recommending improvements<li> <li>Develop and edit customer and technical support knowledge base documentation<li> <li>Involved in administering access control solutions for building management systems<li> <li>Travel to various locations outside of the corporate office<li> <li>Troubleshoot network performance issues analyze the network traffic and provide capacity planning solutions Diagnose resolve and document hardware and software network problems in a timely and accurate fashion and provide enduser training and support where required<li> <li>Demonstrate ability to establish and maintain effective relationships with Brookfields managementemployees and 3rd party vendors in a manner that consistently meets Brookfields expectations for exemplary customer service<li> <li>Demonstrate the ability to see issues from the customers perspective assess the urgency of requests and respond accordingly<li> <li>Ability to communicate clearly and effectively both verbally and in writing to differing audiences<li> <li>Periodically moves boxes and computer equipment weighing up to 50 lbs<li> <li>Positions self to install computer equipment including under desks<li> <li>Punctual regular and consistent attendance is required<li> <ul><p><strong><b>Your Qualifications<b><strong> <p> <ul><li>Bachelors degree in computer science business computing or a related field or equivalent combination of education certification and experience<li> <li>Microsoft Office Suite Word Excel Outlook PowerPoint<li> <li>Experience in operating managing network switches firewalls routers and Cisco IP phones<li> <li>ITIL Methodology<li> <li>High degree of familiarity with some or all the following technologies Windows 10 Windows 78 OSX iOS Office 365 Intune MS Azure Microsoft Office One Drive SharePoint Internet Browsers Local Account Management Installs and removals<li> <li>Ability to support a variety of enduser software like Adobe products and other inhouse software<li> <li>Registry Command line Service management systems System Management Tools RSA and Citrix Receiver<li> <li>High degree of familiarity with some or all the following hardware Desktop Laptop Cloud Computing Blackberry iPad iPhone Android Phones Printers and Video Conferencing equipment<li> <li>Knowledge of wide area networks TCPIP and Server OS is desired<li> <li>Experience in a related role requiring timeliness customer service organization prioritization troubleshooting and working independently to successfully install configure maintain and support Windows andor Mac desktop operating systems and software<li> <li>Experience with ticketing systems Service NowSolar Winds services desk<li> <li>Experience with cloud printing services<li> <li>MCSE A+ Network+ Security+ CCNA or other relevant certifications are a plus<li> <li>Previous experience in configuring or administering building management systems is highly desired<li> <ul><p><strong><b>Your Career Brookfield Properties<b><strong> <p> <p>At Brookfield Properties your career progression is important to us As a successful employee you will have the opportunity to grow within your team department and across the Brookfield organization Our leadership teams are dedicated to the accomplishments of their employees We also invest time into training and developing our people We take pride in knowing that 70 of our employees have more than 5 years of tenure <p> <p>End your job search and find your career today at Brookfield Properties <p> <p><strong><b>Why Brookfield Properties<b><strong> <p> <p>We imagine create and operate on a foundation of values to build a better world together Brookfield Properties strives to create spaces where going to work never feels routine As a Brookfield Properties employee you will enjoy many benefits such as 401K matching tuition reimbursement summer Fridays paid maternity leave and more There is also a generous employee referral program because we want our existing team members to help us build a more diverse workplace through their networks <p> <p>Brookfield Properties is an equal opportunity employer and we foster an inviting inclusive and collaborative environment <p> <p>We are proud to create a diverse environment and are proud to be an equal opportunity employer We are grateful for your interest in this position however only candidates selected for prescreening will be contacted <p> <p>BPUS<p>
Information Warfare Exercise Design Specialist
Company: IDS International
Location: Washington DC
Posted Mar 15, 2024
<p lang=enus xmllang=enus xmllang=enus>Join our team at IDS Technology as an Information Warfare Exercise Design Specialist and immerse yourself in cuttingedge military exercises focused on Special Operations in the Information Environment As a leader youll use your expertise to bring digital information to life simulating a nearpeer contested information environment to provide warfighters with reallife training Youll work with US Military and other organizations to develop plan and coordinate scenarios providing instruction coaching and subject matter expertise in the human domain and computer and network troubleshooting With opportunities to travel to exercise sites and provide remote support this role offers a dynamic and exciting environment to hone your skills and make a meaningful impact Apply your knowledge of relevant technologies and expertise in SOF Cyber PSYOP Intel SPACE and Civil Affairs to this unique challenge Embrace the chance to push the boundaries of Information Advantage developing innovative solutions and advancing the field Join us at IDS where we believe in resolving conflict through innovative approaches and technical solutions <p> <p><strong>Why IDS<strong> <p> <p>IDS believes in resolving conflict and building innovative approaches to do so Combining operational expertise with an intimate understanding of todays greatest challenges to bring our customers the technical solutions required for success in a complex and multidomain world <p> <p>Synthetic Internet for Training and Exercises SITE a proprietary product of IDS Technology Government Services is a digital training solution that provides a fullrange freeplay immersive realistic and scalable simulated Information Advantage environment where warfighters simultaneously train on fullspectrum cyberspace Electronic Warfare and social media analytics during integrated and multidomain exercises <p> <p><strong>Responsibilities <strong><p> <ul><li> <p>Become the Subject Matter Expert on the SITE platform <p> <li> <li> <p>Maintain current knowledge of relevant technologies and subject areas <p> <li> <li> <p>Display subject matter expertise in SOF Cyber PSYOP Intel or Civil Affairs and its relevance to MultiDomain Operations andand Operations in the Information Environment <p> <li> <ul><ul><li> <p>Work with our technical team to learn how to build and design websites within SITE that enrich an exercise scenarios Operational Environment <p> <li> <li> <p>Travel to exercise locations as required Travel and accommodation toat training locations are provided for the assignment period typically 14 weeks <p> <li> <li> <p>Computer and networking troubleshooting with customers including server connection diagnosis token authentication errors and basic user support Be able to communicate issues to the remote Technical Support Team and Software Developers and manage troubleshooting ticketing from identification to resolution <p> <li> <li> <p>Perform research on various social media platforms develop and incorporate replicated platforms and associated inputoutputs into scenario planning execution and assessment <p> <li> <li> <p>Demonstrate that you know the problems clients are facing in the innovation and growth of Information Advantage with real examples from your experience Convince customers that there are challenges they may not yet have identified or at least understood could be solved <p> <li> <ul><ul><li> <p>Identify which of our use cases match the clients pain points enabling the customer to help compile a list of requirements capabilities MOPMOEs and improve their experience with SITE <p> <li> <li> <p>Surface new product development opportunities andor issues with current solution amp own feedback loop to the product team and roadmap <p> <li> <li> <p>Monitor KPIs and ARR growth Prepare reports briefs and documents to support event scenario development <p> <li> <li> <p lang=enus xmllang=enus xmllang=enus>Oversee OPFOR red and population grey activity on social media and civilian internet activity ensuring MSELscenario development is accurately portrayed online <p> <li> <li> <p>Demonstrate a strong understanding of layered effects between Kinetic Operations Information Operations Fullspectrum Cyberspace Operations Electronic Warfare SIGINT SPACE and MILDEC <p> <li> <ul><ul><li> <p>Understand and demonstrate the TTPs and concepts of social media weaponization <p> <li> <li> <p>Define and develop innovative Information Advantage capabilities that integrate advanced analytics and concepts of operation into the exercise scenario <p> <li> <li> <p>Plan and create visual information products that communicate assigned information objectives and illustrate assigned messages to inform OPSGRP and the training audience <p> <li> <li> <p>Gather opensource and controlled intelligence to develop a predictive understanding of adversarial strategies priorities and overlapping interests <p> <li> <li> <p>Plan develop and disseminate digital information content into the rotational scenario in a closed internet environment such as tweets blogs news articles propaganda Facebook profiles images and videos <p> <li> <ul><ul><li> <p>Develop and publish OpenSource Enterprise style Daily Social Media Alerts to be used by training units and exercise control groups for scenario development and inclusion in AARs to demonstrate the tangible confluence of the physical and digital environments <p> <li> <li> <p>Establish a community and facilitate interaction to identify opportunities for collaboration and sharing <p> <li> <li> <p>Create presentations and marketing material to articulate the program <p> <li> <ul><p><br ><br ><p><p lang=enus xmllang=enus xmllang=enus><strong>Required Qualifications <strong><p> <ul><li> <p>Active TopSecret clearance Those with SECRET clearance will be reviewed on a casebycase basis <p> <li> <ul><ul><li> <p>Ability to travel up to 50 <p> <li> <li> <p>Familiarity with Direct Action Counterterrorism Unconventional Warfare Foreign Internal Defense Psychological Operations Civil Affairs MultiMedia Production and Special Operations Forces <p> <li> <li> <p>Experience working with tactical to enterprisescale clients especially within USASOC <p> <li> <li> <p>Familiarity with exercise planning and management <p> <li> <ul><p lang=enus xmllang=enus xmllang=enus> <p> <p><strong>Preferred Qualifications <strong><p> <ul><li> <p>Degree from an accredited college preferred degree in Computer Science or Information Technology <p> <li> <li> <p>CompTIA Network+ <p> <li> <ul><ul><li> <p>CompTIA Sec+ <p> <li> <li> <p lang=enus xmllang=enus xmllang=enus>Eight 8 years demonstrated experience in an intelligence discipline civil affairs ODA Joint SOF or psychological operations working in the DoD or IC or six 6 years demonstrated experience working in a field related to OSINT research J39X nonstandard communications cyberspace operations collection management or analysis or the exploitation of publicly available information or social media <p> <li> <li> <p lang=enus xmllang=enus xmllang=enus>Demonstrated working knowledge of computer networking including Local Area Networks LAN and Cloud Networks <p> <li> <li> <p lang=enus xmllang=enus xmllang=enus>Special Operations Forces experience in both intelligence and operations <p> <li> <ul><p lang=enus xmllang=enus xmllang=enus> <p> <p><strong>Computer Skills <strong><p> <ul><li> <p>Advanced knowledge of Microsoft Office tools Word Excel and PowerPoint <p> <li> <li> <p>Working knowledge of WordPress VPNs and HTML <p> <li> <ul><p lang=enus xmllang=enus xmllang=enus> <p> <p><strong>Physical Demands <strong><p> <p>Employee must be able to sit at a workstation for extended periods use hands to handle or feel objects tools or controls reach with hands and arms talk and hear Most positions require the ability to work on a desktop or laptop computer for extended periods of time reading reviewinganalyzing information and providing recommendations summaries andor reports in written format Must be able to communicate effectively with others verbally and in writing Employee may be required to occasionally lift andor move moderate amounts of weight typically less than 40 pounds Regular and predictable attendance is essential <p> <p>Must be an effective communicator both verbally and in writing Most positions require the ability to work on a desktop or laptop computer for extended periods of time Computer activities include reading reviewing and analyzing information and providing recommendations summaries and reports in written or verbal format Additionally positions require the ability to sit at a workstation for extended periods use hands to handle or feel objects tools or controls reach with hands and arms as well as speak and hear <p> <p><br ><p>
Senior Earth Observation Data Scientist
Company: GAMA-1 Technologies
Location: Washington DC
Posted Mar 15, 2024
<p> <br ><p><p><span><span><span><span><span><span>GAMA1 Technologies seeks a highly motivated customeroriented remote Senior <span><span><span><span><span><span><span><span><span><span><span><span>Earth Observation Data Scientist <span><span><span><span><span><span><span><span><span><span><span><span>with<span><span><span><span><span><span><span><span><span><span><span><span> AIML <span><span><span><span><span><span><span><span><span><span><span><span>expertise<span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span>to join our team The successful candidate will have extensive applied experience using machine learning to analyze patterns within the National Oceanic and Atmospheric Administrations NOAA Earth observation data including metadata ISOUMM data standards HDF5ZARR data formats and other science andor environmental data formats The ideal candidate will have a strong background in data analysis with experience working in a software engineering or research environment In this role you will oversee data analysis from NOAA and NASA and develop datadriven analytic solutions using machine learning ML and artificial intelligence AI<span><span><span><span><span><span><p> <p><span><span><span><span><span><span>Responsibilities<span><span><span><span><span><span><p> <p><span><span><span><span><span><span>This is a strategically important position that will work with multiple government teams across the agency to help lead scientific data analytics and help with the crossfunctional execution of critical projects within the program Responsibilities include advancing GAMA1s amp NOAAs use in digital transformation Artificial Intelligence AI and Machine Learning ML techniques working with the enterprise stakeholders as they tackle data management integration dissemination warehousing and governance to manage the complexity of critical mission data for actionable insights and decision making In this role you should be highly analytical and knowledgeable in analysis math and statistics Critical thinking and problemsolving skills are essential for interpreting data We also want to see a passion for machine learning and research<span><span><span><span><span><span><p> <p><span><span><span><span><span><span> As a key Earth Observation Data Analyst within the company it is required for the candidate to attend and play a strategic role in our bimonthly and asneeded Digital Transformation and Data Management Center of Excellence DTDM CoE inhouse and customerfacing strategy business development and solutions working sessions These working sessions are designed to drive digital dataenabled IT and business transformation for our customers The candidate will act as a Senior Data Analyst crossfunctional and crossorganizational member of the DTDM CoE group which includes decisionmakers and doers setting digital data transformation policy guiding provider selection and assisting with solution architecture and workload placement with an eye on improving outcomes and managing risks As well as working closely with business development to develop data stewardship and data analysis solutions for proposals and work assignments As a member you must incorporate innovative and best practices in data analytics exploration leadership and digital transformation culture insights that help solve complex problems and deliver data analytics modernization services to the group<span><span><span><span><span><span><p> <p><span><span><span><span><span><span> Develop and implement comprehensive amp innovative data analytics strategies to extract valuable insights to ensure NOAA can disseminate meaningful earth observation data to their customers accelerating the speed and accuracy<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Oversee the analysis of earth observation data ensuring that data is accurate complete and timely<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Develop and maintain data analytic standards policies and procedures to ensure consistency across the organization<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Manage data science activities providing guidance and support on data analysis and modeling<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Utilize machine learning and artificial intelligence techniques to develop predictive models recommendation engines and natural language processing NLP solutions<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Utilize tools such as AWS ML services such as Amazon SageMaker Amazon Transcribe Amazon Rekognition Amazon Comprehend and Amazon Lex to enhance and optimize data analysis<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Work with stakeholders across the organization to identify datadriven opportunities for business growth and improvement<span><span><span><span><span><span><li> <ul><ul><li><span><span><span><span><span><span>Ensure compliance with all relevant data privacy and security regulations<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Monitor industry trends and provide recommendations for incorporating new technologies and methodologies into data management and analysis<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Analyze collected data sources extract critical information and evaluate and monitor data quality to meet the organizations information system needs and requirements<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Apply specific functional knowledge including working and general industry knowledge<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Develop or contribute solutions to various problems of moderate scope and complexity<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Work independently with some guidance and review or guide activities of more junior<span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span>Requirements<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>PhD in Computer Science Data Science or extensive expertise and experience in the AIML field<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>5+ years of experience in data analysis preferably earth observation science data<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Strong understanding of metadata and scientific data formats<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience conducting data analysis within cloud environments explicitly working within AWS ML services<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Strong knowledge of data analysis tools such as Python R SQL to manipulate data and draw insights from large and small data sets<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Demonstrated applied use cases with data visualization tools such as Tableau Tableau D3js ggplot or Bokeh<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience working with data analysis concepts and activities including industry best practices for data sourcing key data elements data quality management metadata and enterprise data management policy process and procedures<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience facilitating information discovery sessions with business owners and other SMEs to extract requirements<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience turning business requirements into technical requirements<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience with working in Agile environments<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to work in a fastpaced environment with changes in priorities<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience developing software code with objectoriented programing languages including Java C++ or C Java and scripting languages including Python R Bash Batch and PowerShell<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience with implementing a variety of supervised and unsupervised machine learning techniques including clustering decision tree learning and artificial neural networks<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Knowledge of the realworld advantages and drawbacks of supervised and unsupervised machine learning<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Knowledge of data standardization policies and standards sufficient to develop data management tools including data dictionaries data models and metadata repositories<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Possession of strong written communication skills in documentation focused on accuracy consistency and standardized terminology<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Government contracting experience is required<span><span><span><span><span><span><li> <ul><ul><li><span><span><span><span><span><span>Ability to obtain and maintain a government security clearance<span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span>This is an exciting opportunity to work with cuttingedge technologies and make a significant impact in the field of data management and analysis We encourage you to apply for this position if you are a passionate and innovative data leader with the required qualifications<span><span><span><span><span><span><p>
CNO Developer
Company: ManTech
Location: Washington DC
Posted Mar 15, 2024
<p><b>Secure our Nation Ignite your Future<b> <p> <p>At ManTech International Corporation our employees are our top priority We are an industryleading organization dedicated to protecting our national security through innovative projects that offer excellent opportunities for career advancement Join our diverse team and become an integral part of our mission <p> <p>We are currently seeking a highly motivated and customeroriented <b>CNO Developer<b> to join our team in Herndon Virginia As a CNO Developer at ManTech you will play a crucial role in developing hardware and softwarebased Computer Network Operations CNO capabilities You will support operations planning scenario testing and execution conduct applied research and development and contribute to the enhancement of security capabilities <p> <p><b>Roles and Responsibilities<b> <p> <ul><li>Develop hardware or softwarebased CNO capabilities<li> <li>Support operations planning scenario testing and execution<li> <li>Conduct applied research and development to analyze design and identify desired programmatic behaviors<li> <li>Evaluate and analyze complex malicious code using various tools including disassemblers debuggers hex editors unpackers virtual machines and network sniffers<li> <li>Develop and execute plans for new technologies to enhance security capabilities including perimeter security protections firewalls proxies load balancers monitoring tools and data analytics and analysis<li> <li>Verify the quality of CNO capabilities<li> <li>Build knowledge of the company processes and customers<li> <li>Receive a moderate level of guidance and direction<li> <li>Solve standard problems by analyzing possible solutions using experience judgment and precedents<li> <li>Impact the quality of your work and the work of others on the team work within guidelines and policies<li> <li>Explain information to others in straightforward situations<li> <li>No supervisory responsibilities but may provide guidance to new associates<li> <ul><p><b>Basic Qualifications<b> <p> <ul><li>Bachelors Degree and 7 years of relevant handson experience or 10+ years of relevant handson experience<li> <li>Experience working with emulation technologies such as VMs QEMU and Docker<li> <li>Proficiency in scripting languages such as Python3<li> <li>Ability to work with a wide variety of computing environments including Windows Linux iOS Android and embedded systems<li> <li>Expanded knowledge and experience in your area incumbents are still acquiring higherlevel knowledge and skills<li> <li>Requires expanded conceptual knowledge in your area of expertise while developing additional skill sets<li> <li>Understand key business drivers and use this understanding to accomplish your work<li> <ul><p><b>Preferred Qualifications<b> <p> <ul><li> Bachelors Degree and 9 years of relevant handson experience<li> <ul><p><b>Security Clearance <b> <p> <ul><li>Currently hold an Active TSSCI Clearance<li> <ul><p><b>Physical Requirements<b> <p> <ul><li> Ability to remain stationary for extended periods 50 of the time and operate computer equipment and office machinery<li> <li> Regular communication with coworkers management and customers<li> <li>Join us in securing our nations future Apply now to be part of our dynamic team and make a meaningful contribution to national security<li> <ul><p>Join ManTech International Corporation and contribute to cuttingedge projects that protect our national security Apply today and be part of a dynamic and diverse team that values your skills and expertise <p> <p>For all positions requiring access to technologysoftware source code that is subject to export control laws employment with the company is contingent on either verifying USperson status or obtaining any necessary license The applicant will be required to answer certain questions for export control purposes and that information will be reviewed by compliance personnel to ensure compliance with federal law ManTech may choose not to apply for a license for such individuals whose access to exportcontrolled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone <p> <p>ManTech International Corporation as well as its subsidiaries proactively fulfills its role as an equal opportunity employer We do not discriminate against any employee or applicant for employment because of race color sex religion age sexual orientation gender identity and expression national origin marital status physical or mental disability status as a Disabled Veteran Recently Separated Veteran Active Duty Wartime or Campaign Badge Veteran Armed Forces Services Medal or any other characteristic protected by law <p> <p>If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system please contact ManTechs Corporate EEO Department at 703 2186000 ManTech is an affirmative actionequal opportunity employer minorities females disabled and protected veterans are urged to apply ManTechs utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunityaffirmative action policies ManTech does not accept resumes from unsolicited recruiting firms We pay no fees for unsolicited services <p> <p>If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable or limited in your ability to use or access httpwwwmantechcomcareersPagescareersaspx as a result of your disability To request an accommodation please click careersmantechcom and provide your name and contact information<p>
Customer Experience Manager
Company: AARP
Location: Washington DC
Posted Mar 15, 2024
<p><strong>Overview<strong> <p> <p>AARP is the nations largest nonprofit nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age With a nationwide presence AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50plus and their families health security financial stability and personal fulfillment AARP also produces the nations largest circulation publications AARP The Magazine and AARP Bulletin <p> <p>AARPs Integrated Communications and Marketing ICM Group includes Membership Content and Editorial Customer Experience External Relations Brand Strategy and Strategic Communications Across paid earned shared and owned channels ICM manages AARPs reputation drives engagement and member growth and showcases AARPs mission and value through one integrated voice <p> <p>The <strong>Customer Experience Manager<strong> analyzes and executes consumerrelated projects by leveraging humancentered design HCD to enhance AARPs relationship with our consumers and other key audiences Champions the consumer experience across the organization to ensure exceptional service is continuously provided to all consumers across all channels and platforms Ensures the implementation of improvements to drive a bestinclass experience with the organizations products and services Effectively collaborates with management to identify opportunities to improve processes and to develop new procedures that support the business unitdepartment and enhance AARPs work <p> <p><strong>Responsibilities<strong> <p> <ul><li> Leads customer research projects and analysis of findingsdata to understand member experience delights and pain points <li> <li> Leverages humancentered design HCD and other innovationproduct development approaches <li> <li> Champions the customer experience across the organization to ensure exceptional customer journeys and service are continuously provided to all customers across all commercial channels and platforms <li> <li> Leads the development of action plans to drive a bestinclass customer experience with the commercial benefits products and services <li> <li> Collaborates with senior management to ensure the customer experience is developing longterm goals and strategic plans to ensure customer experience expectations are exceeded which will position the organization for success <li> <li> Meets respective AARP SOW deliverables related to customer experience programs projects and initiatives <li> <li> Navigates ambiguity through strategic thinking identifies and implements improvements to the processes programs and tools used in support of the customer experience efforts <li> <li> Designs manages and conducts CX research in collaboration with external vendors and internal subject matter experts to inform the optimization of customer experiences in the commercial benefits space Develops and deploys systematic actioning on customer experience insights by crossfunctional representatives to prevent recurrence of issues and to create new mutual value associated with key drivers of customer lifetime value <li> <ul><p><strong>Qualifications<strong> <p> <ul><li> Minimum of a Bachelors degree in a relevant field <li> <li> Extensive experience exceeding 5 years in humancentered design and consumer experience <li> <li> Proficient in utilizing PowerPoint for effective presentations <li> <li> Proven track record in successfully managing multiple stakeholders and priorities <li> <li> Demonstrated expertise in leading crossdepartmental projects <li> <li> Excellent interpersonal skills to effectively influence stakeholders at various levels <li> <li> Strategic thinker with a proactive and actionoriented mindset constantly seeking opportunities to challenge conventional practices <li> <li> Strong ability to identify and implement improvements to existing processes <li> <ul><p>AARP will not sponsor an employment visa for this position at this time <p> <p><strong>Additional Requirements <strong> <p> <ul><li> Regular and reliable job attendance <li> <li> Effective verbal and written communication skills <li> <li> Exhibit respect and understanding of others to maintain professional relationships <li> <li> Independent judgement in evaluation options to make sound decisions <li> <li> In officeopen office environment with the ability to work effectively surrounded by moderate noise <li> <ul><p><strong>Flexible Work Arrangement FWA<strong> <p> <p>AARP observes Mondays and Fridays as telecommuting workdays except for essential functions Remote work and telecommuting can only be done within the United States and its territories <p> <p><strong>Compensation and Benefits <strong> <p> <p>AARP offers a competitive compensation and benefits package including a 401k 100 companyfunded pension plan health dental and vision plans life insurance paid time off to include company and individual holidays vacation sick caregiving and parental leave performancebased and peerbased recognition and tuition reimbursement <p> <p><strong>Equal Employment Opportunity<strong> <p> <p>AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture AARP does not discriminate on the basis of race ethnicity religion sex color national origin age sexual orientation gender identity or expression mental or physical disability genetic information veteran status or on any other basis prohibited by applicable law<p>
Support Associate Level IV
Company: CGI
Location: Washington DC
Posted Mar 15, 2024
<p><strong>Support Associate Level IV<strong> <p> <p>Category Administration <p> <p>Main location United States District of Columbia Washington <p> <p>Position IDJ02231490 <p> <p>Employment Type Full Time <p> <p><strong>Position Description<strong> <p> <p>Under the direct supervision of the Contract Management Team perform various clerical and repetitive manual functions to support the customer service and adjudication departments Additionally perform various processing functions utilizing office equipment and machinery in the preparation processing and mailing of passports and passport related documents Utilize the current TDISPD and PRISM computer operating system to include creation of document batches document imaging scanning and reviewing retrieval of individual application information data entry book printing the generation of mailing labels and sorting and affixing postage to sealed envelopes Must be able to perform quality checks for standard fee information on individual applications Due to the nature of the government contract requirements andor clearance requirements US Citizenship is required <p> <p><strong>Your future duties and responsibilities<strong> <p> <p>The Support Associate Level IV provides support to the Government staff and performs accounting functions prepares letters reports and specialized correspondence Anticipated tasks include but are not limited to the following Receive undeliverable Passports requesting issued applications from QC and researching mailing problems assist in researching questions with applicants and other issues requiring more seniorlevel expertise Assist the Government Personnel with inquiries from Congress Headquarters White House and other Government agencies Assist in maintaining applications with applicants who provided Potentially Fraudulent Birth Documents PFBD Provide research and preliminary recommendations concerning PFBD Maintain various PFBD data bases PFBD CPC data base PFBD SharePoint site Assist in training lower level Support Associates in the essential job functions helping to constantly improve the training processes and procedures Operate various equipment for high speed scanning mail out and metering mail Generate mailing labels ensure that mail labels match the applicant identification fill and seal envelopes with correct passport and corresponding supporting documents Box and archive files for storage purposes Receive and assemble thirdparty mail Follow a preset pattern for document sequencing Perform searching and filing functions file andor retrieve application packages from file cabinets Operate scanning equipment and biological hood HEPPA filter to open mail Interface with Passport applicants at AgencyCenter information and willcall counters At the Information Station ensure appointment is scheduled review Passport application photograph identification and supporting documentation for completeness prior to adjudication Ensure the application and documents complies with passport requirements photograph meets passport standards and customer is provided fee information Copy customer identification At the will call station distribute passports to the correct applicant comparing customer to passport image or accepting proper documents and identification for third party pick up Perform data entry Operate various equipment for high speed scanning image review book print quality control mail out and metering mail When operating a fourprinter pod prints passports at a rate of 50 to 65 passports per hour and reviews printed books for data accuracy and product quality Review passport product against data system information for completeness and accuracy constantly applying laws regulations and procedures pertaining to the issuance of a US Passport Use TDIS and determine quality and correctness of prepared Passports maintain issued applications in an orderly and traceable fashion ensure Passport chips are activated and accurately scan images into Government Client provided data systems Perform searches as requested for customer applications and use troubleshooting skills in connection with information given by the TDIS inquiry screens contact customers by phone for verification of mailing address andor data information Create routine and expedited batches in TDIS Prepare Informational Request Letters IRLs both electronic and written Prepare Final Notice letters Process refundreimbursement requests Generate a credit card payment from the applicant and distributing completed batches to the cashiers office Verify all completed transactions and run designated reports Troubleshoot information retrieved from the computer screen and manually searching to locate applications and documents within the Passport process Update text in appropriate TDIS screen Update Passport application information from the computer system Use a purging application for mature files Participate in customer service outreach activities including but not limited to naturalization ceremonies travel shows college and university events Serve as customer interface in providing Passport information to customers general public acceptance facilities town clerks law enforcement applicants other Government agencies postal service couriers lock box vendors Assist with acceptance agent training prepare training materials conduct meetand greets setup training sessions conduct office tours etc Photocopy Acceptance Agent and Congressional newsletters and coordinate foldingstuffingsealingmail out Photocopy materials as needed and coordinate preparation of training packets for acceptance agent seminars Assist CSM with passport acceptance facility certification and update corresponding acceptance facility databases Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities Prepare and mail Certificates of Attendance for those acceptance agents who attend training classes Distribute newsletters and any other correspondence to staff Prepare application for issuance of a nonreceipt of a Passport and corrections of the issued Passport Contact applicants to request necessary documents Return applicants personal documentation Resolve undeliverable mail items by contacting the customer and appropriately document all actions taken in a SharePoint application Communicate with the cashiers office and coordination with Passport Specialist assigned to special task of reissuance of applications Per the guidance of the Government Personnel generate correspondence to resolve application discrepancies including Return to Sender RTS Rewrites and Reissues and rebatch into the system Assist with various special projects as requested by the Government When required relieve receptionist at lunchbreaks to answer administrative telephones Review all types of Passport application ie DS82 DS11 DS 5504 DS 4085 and re entry applications data to ensure completed basic information is recorded accurately into DOS systems Assist Government Personnel with removal of suspended cases Duties include reviewing documentation faxing information and maintaining a file system Handle complaint lettersphone calls Deal with urgent requests by applicants under the direction of a Government Specialist Perform an administrative review on suspended applications Attach proper paperwork to application to continue the EFAR process Insuring TDISPD screen is updated with the correct suspense information Generate Informational Request Letters IRLs and emails that clearly convey requests for additional documentation or information to passport applicants Access Passport information forms to prepare Lookouts for the CLASS system as directed by the designated the Government Specialist Prepare correspondence for applications not issued Generate corrective correspondence for acceptance agents Interface with the National Passport Information Center NPIC to resolve cases Perform an administrative review on suspended applications Filling out and affixing a suspense tag indicating suspense letters to be sent to applicant Insuring TDISPD screen is updated with the correct suspense information Deal with urgent requests by applicants under the direction of a Government Specialist Verify all applications to determine the proper payment for expedite service Attach the proper paperwork to application to continue the EFAR process Generate IRLs and email or call Expedite Fee EFApplication Response AR applicants Receive undeliverable Passports requesting issued applications from QC and resolving mailing problems Perform Quality Control in verifying that application data matches Passport processing data Assist in training lower level Support Associates in job functions duties and tasks Contact those acceptance facilities that bypass the lockbox provider without authorization Assist with not issued cases also called abandoned cases including photocopy application and attachments faxscan set up application to be abandoned and forward hard copies to requesting Agency Communicate with passport acceptance facility program managers under the direction of the CSM Communicate with stakeholders such as Congressional offices communitybased organizations USPS Lockbox and other Government Agencies except for law enforcement under the direction of the CSM Collect and record survey responses Identify and take initiative to report trends or patterns in the volume or nature of inquiries handled When not directly assisting Customer Service serve as a member of NPIC search team Conduct research on passport cases by gathering information from a variety of sources including but not limited to applications supporting documents the internet telephone calls government commercial and open source databases Write recommended findings in a clear and concise manner that summarize the information gathered and identified during research Perform analyses on passport cases being suspended to identify trends that may be useful in future research that is being conducted sent to Passport Specialists Identify errors and areas for improvement in memos associated with these applications <p> <p> In the event that a Section Leader is absent for any reason for a period no longer than two weeks a Support Associate Level IV may temporarily serve as acting Section Leader <p> <p><strong>Required qualifications to be successful in this role<strong> <p> <p>EDUCATIONEXPERIENCE Bachelors Degree or 4 years of experience as a Support Associate Level II or III or 4 years of experience data entering in a high volume production environment and Six 6 years of general office experience including Four 4 years of experience utilizing a variety of office software specifically MS Word MS Power Point MS Excel and MS Outlook <p> <p>OTHER QUALIFICATIONS Good handeye coordination Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures Capable of performing repetitive tasks while maintaining a high level of accuracy such as lifting standing reaching twisting sealing envelopes opening mail stacking movingstacking boxes unstapling paperclipping book printing sorting filing and reading Ability to multitask while paying attention to detail and accuracy Ability to work in one place and traverse the office on a continuing basis Ability to provide basic customer service skills Ability to transport up to 30 lbs Ability to effectively and politely interface with the public Good data entry skills Good filing and file retrieval skills Applicants selected will be subject to a CGI creditbackground check and a government security investigation Due to the nature of the government contract requirements andor clearance requirements US citizenship and a MRPT clearance is required Ability to learn and recall information about Passport application procedures and the laws and regulations pertaining to Passport requirements Ability to demonstrate excellent customer service skills and effectively communicate with a wide audience Ability to comprehend and communicate the requirements for a Passport in a professional and courteous manner both over the telephone and inperson Ability to maintain composure and objectivity in stressful situations and in dealing with multiple inquiries <p> <p>OPTIONAL Desired qualificationsnonessential skills required <p> <p>Knowledge and understanding of the laws rules and regulations pertaining to eligibility for and issuance of a US Passport <p> <p>CGIFederalJob <p> <p>PassportUS <p> <p>Hourly Rate 2480hour <p> <p>CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role The determination of this range includes various factors including but not limited to skill set level experience and training and licensure and certifications Compensation decisions are dependent on the facts and circumstances of each case <p> <p>At CGI Federal we call our professionals members to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a worldclass company CGI Federals benefits include <p> <p>Eligibility to participate in an attractive Share Purchase Plan SPP in which the company matches dollarfordollar contributions made by eligible employees up to a maximum for their job category <p> <p>401k Plan and Profit Participation for eligible members <p> <p>Additional benefits determined by your Service Contract Act Paid Time Off PTO Paid Federal Holidays Health amp Welfare Benefits <p> <p><strong>Skills<strong> <p> <ul><li>Customer Service amp Support<li> <li>Data Entry<li> <li>Detailoriented<li> <ul><p><strong>What you can expect from us<strong> <p> <p><strong>Insights you can act on<strong> <p> <p>While technology is at the heart of our clients digital transformation we understand that people are at the heart of business success <p> <p>When you join CGI you become a trusted advisor collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes We call our employees members because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of This has been our Dream since 1976 and it has brought us to where we are today one of the worlds largest independent providers of IT and business consulting services <p> <p>At CGI we recognize the richness that diversity brings We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities As an equalopportunity employer we want to empower all our members to succeed and grow If you require an accommodation at any point during the recruitment process please let us know We will be happy to assist <p> <p>Ready to become part of our success story Join CGI where your ideas and actions make a difference <p> <p>Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status political affiliation genetic information height weight or any other legally protected status or characteristics <p> <p>CGI provides reasonable accommodations to qualified individuals with disabilities If you need an accommodation to apply for a job in the US please email the CGI US Employment Compliance mailbox at USEmploymentCompliancecgicom You will need to reference the Position ID of the position in which you are interested Your message will be routed to the appropriate recruiter who will assist you <strong>Please note this email address is only to be used for those individuals who need an accommodation to apply for a job Emails for any other reason or those that do not include a Position ID will not be returned<strong> <p> <p>We make it easy to translate military experience and skills Click here to be directed to our site that is dedicated to veterans and transitioning service members <p> <p>All CGI offers of employment in the US are contingent upon the ability to successfully complete a background investigation Background investigation components can vary dependent upon specific assignment andor level of US government security clearance held CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances <p> <p>CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with CGIs legal duty to furnish information<p>
Data Scientist/Solutions Architect AI/ML - Remote
Company: Perficient
Location: Washington DC
Posted Mar 15, 2024
<p><strong>Job Description<strong> <p> <p>We currently have a career opportunity for a <strong>Senior Solutions ArchitectData Scientist<strong> to join our Data Solutions Team This position can be located anywhere in the US and work <strong>REMOTE <strong>with light travel <p> <p>As a Senior Solutions Architect you will provide bestfit architectural solutions for one or more projects you will assist in defining scope and sizing of work and anchor Proof of Concept developments You will provide solution architecture for the business problem platform integration with third party services designing and developing complex features for clients business needs <p> <p>The Senior Architect will provide technology direction ensures project implementation compliance and utilizes technology research to innovate integrate and manage technology solutions You will collaborate with some of the best talent in the industry to create and implement innovative highquality solutions participate in Sales and various pursuits focused on our clients business needs <p> <p><strong>Job Overview<strong> <p> <p>The role of this Solutions Architect is for individuals passionate about identifying and delivering the right Business solution for each client using Gen AI AIML Will are keen to understand our customer needs processes and pain points to determine the success factors and evaluation criteria that will be needed to measure the effectiveness of an MLAI GenAI model <p> <p>The Solutions Architect will be involved in the strategic planning of an engagement or helping the client make decisions about their future Gen AI AIML roadmap and vision Once the project has begun will be responsible for the execution of our established methodology work with customer andor the teams data engineer to identify data ingestion and transformation needs exploration of the data and reporting findings modeling and evaluation of training iterations It is a key part of the role to be able to explain in nontechnical terms the chosen modeling approach and findings from data exploration or training results <p> <p><strong>Responsibilities<strong> <p> <ul><li>Use your ML Gen AI AI expertise to research and recommend the best approaches to provide technology and business solutions by utilizing statistical mathematical methods classification timeseries analysis regression statistical inference or deep learning techniques<li> <li>Perform exploratory data analyses generate and test working hypotheses prepare and analyze historical data and identify patterns<li> <li>Work directly with clients and stakeholders to present and explain the key techniques and major results generated using nontechnical language understand client feedback and be able to accommodate back into the model through programming or additional feature engineering<li> <li>Come up with innovative repeatable business use cases for real world recommendation techniques and quickly develop prototypes to test these use cases<li> <li>Utilize a diverse array of technologies tools and cloud services as needed to deliver insights such as DataBricks AWS and GCP<li> <li>Translate customer pain points needs and requirements into creative ML solutions<li> <li>Help define automated Gen AI AIML pipeline for both training and runtime predictions<li> <li>Assist in the development of guidelines best practices and knowledge sharing documentation<li> <li>Ability to deliver on schedule and communicate effectively to ensure alignment between operations and technology<li> <li>Ability to educate customer on project goals and solution and set realistic expectations<li> <ul><p><strong>Qualifications<strong> <p> <ul><li>Minimum 10+ years programming experience with holistic programming and technologies<li> <li>Leadership and team management experience with ability to provide strategic planning and oversight<li> <li>At least 5 years of experience in technology consulting enterprise and solutions architecture and architectural frameworks<li> <li>At least 2 years of experience with GenAI AIML experience<li> <li>Hands on experience with DataBricks AWS and custom dev experience<li> <li>Fluent and current on architecture trends with an eye on markettechnical conditions and future direction<li> <li>Strong knowledge and understanding of current AIML technologies amp platforms and realworld applications of ML in the enterprise<li> <li>Strong analytical problem solving and conflict resolution skills<li> <li>Proven track record of delivering on time on budget and meeting client commitments<li> <li>Excellent facilitation presentation and reporting skills<li> <li>Strong interpersonal and teamwork skills<li> <li>Flexible to new situations and challenges<li> <ul><p><strong>Preferred Skills and Education<strong> <p> <ul><li>Masters Degree in Data Science Mathematics Statistics or Computer Science or related major<li> <li>Current and active AIML Certifications in majors cloud platform AWS Azure GCP IBM a big plus<li> <li>Experience working in a professional services company consulting firm or agency<li> <ul><p>The salary range for this position takes into consideration a variety of factors including but not limited to skill sets level of experience applicable office location training licensure and certifications and other business and organizational needs The new hire salary range displays the minimum and maximum salary targets for this position across all US locations and the range has not been adjusted for any specific state differentials It is not typical for a candidate to be hired at or near the top of the range for their role and compensation decisions are dependent on the unique facts and circumstances regarding each candidate A reasonable estimate of the current salary range for this position is $92118 to $202730 Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs Information regarding the benefits available for this position are in our benefits overview <p> <p>Applications will be accepted until the position is filled or the posting is removed <p> <p><strong>More About Perficient<strong> <p> <p>Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America With unparalleled information technology management consulting and creative capabilities Perficient and its Perficient Digital agency deliver vision execution and value with outstanding digital experience business optimization and industry solutions <p> <p>Our work enables clients to improve productivity and competitiveness grow and strengthen relationships with customers suppliers and partners and reduce costs Perficients professionals serve clients from a network of offices across North America and offshore locations in India and China Traded on the Nasdaq Global Select Market Perficient is a member of the Russell 2000 index and the SampP SmallCap 600 index <p> <p>Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law <p> <p><strong>Disclaimer<strong> The above statements are not intended to be a complete statement of job content rather to act as a guide to the essential functions performed by the employee assigned to this classification Management retains the discretion to add or change the duties of the position at any time <p> <p>LIKP1 LIRemote LIAI LIML <p> <p><strong>About Us<strong> <p> <p>Perficient is always looking for the best and brightest talent and we need you Were a quickly growing global digital consulting leader and were transforming the worlds largest enterprises and biggest brands Youll work with the latest technologies expand your skills experience worklife balance and become a part of our global community of talented diverse and knowledgeable colleagues<p>
Technology Advisory Director
Company: ZS
Location: Washington DC
Posted Mar 15, 2024
<p><strong>ZS<strong> is a place where passion changes lives As a management consulting and technology firm focused on transforming global healthcare and beyond our most valuable asset is our people Here youll work sidebyside with a powerful collective of thinkers and experts shaping solutions from start to finish At ZS we believe that making an impact demands a different approach and thats why here your ideas elevate actions and here youll have the freedom to define your own path and pursue cuttingedge work We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy customer insights research and development operational and technology transformation marketing strategy and many more If you dare to think differently join us and find a path where your passion can change lives <br ><strong>Our most valuable asset is our people <strong> <br >At <strong>ZS<strong> we honor the visible and invisible elements of our identities personal experiences and belief systemsthe ones that comprise us as individuals shape who we are and <br >make us unique We believe your personal interests identities and desire to learn are part of your success here Learn more about our diversity equity and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces obtaining the resources they need to thrive and sharing the messages they are passionate about Learn more <br ><strong> Technology Advisory Director <strong> <br >ZSs Technology Advisory Group ensures our future information technology and architectural landscape is built to plan and evolve as our business grows striving to balance futureproofing our endtoend technology stack while accelerating the speed of innovation and streamlining the delivery of business capability This role will be responsible for supporting the growth and development of our Technology Advisory Practice within the ZS Technology Services business <br >The successful candidate will work closely with ZS practice leadership and be responsible for evolving our practice enriching our practice assets and collaterals building and managing client relationships generating new business engagements and providing thought leadership in the Technology and Architecture Area This role will report to the Executive Directors and colead and coshare responsibilities with the Senior Directors in the practice <br ><strong> What Youll Do <strong> <br ><p><ul><li> Colead the growth and development of the tech advisory and digital architecture practice within the ZS Technology Services Group <li> <li> Support practice senior leadership in thought ware development pipeline growth relationship building talent management and practice growth activities <li> <li> Demonstrate leadership in Technology Consulting by bringing all aspects of Techenabled Transformations to clients in a consulting business model <li> <li> Collaborate with our clients and client service teams to understand client problems identify opportunities and drive gotomarket strategy in coselling the practice area solutions and service offerings <li> <li> Collaborate with our business and domain partners to map processes to architecture blueprint and technology capabilities <li> <li> Provide solid technical acumen with an architectural bent to solving business problems and client challenges <li> <li> Provide the big picture as well as the 5K views of the technology landscape at the enterprise level <li> <li> Coarchitect and coauthor whitepaper and pointofviews with practice leaders <li> <ul><ul><li> Quickly assimilate new knowledge with deep Digital Tech and business acumen <li> <li> Codesign and evolve practice services and offerings by bringing competitive insights market lens our large account needs etc <li> <ul><ul><li> Represent practice at firm level and firm at executive level through effective communication and presentation skills <li> <li> Build and manage client relationships both existing and new by actively assessing and bringing relevant solutions and offerings to the clients <li> <li> Drive new business opportunities by identifying and pursuing new leads creating proposals facilitate client discussions and presentations to drive new business and client relationships <li> <li> Monitor the progress of the active leads ensure key stakeholders are informed about progress and expected outcomes and manage risks if any <li> <li> Lead and motivate teams with diverse skills and backgrounds provide constructive onthejob feedbackcoaching to team members and foster an innovative and inclusive teamoriented work environment <li> <li> Play an active role in counseling and mentoring junior consultants within the organization <li> <li> Travel Willingness to travel to meet client needs <li> <ul><p><br ><strong> What Youll Bring <strong> <br ><p><ul><li> Bachelors degree in STEM andor masters in niche technology streams data AI computer applications digital etc <li> <li> 12 to 15 years of experience in Technology andor Architectural consulting <li> <li> Formative experiences in architecture software engineering data and analytics <li> <li> Pharmaceutical Biotech or similarly regulated environment experience desirable <li> <li> Must have handson experience in leading managing or overseeing core development projects and engineering teams <li> <li> Must have solid PMO experience in managing all aspects of a project SDLC ie knowledge of agile methodologies product management and experience working in agile environments and with project management tools and practices <li> <li> Must have developed conceptual and enterprise architectures for large scale transformations or scratch build outs <li> <li> Must have managed and overseen large transformation programs with heavy tech enablement aspects <li> <li> Have a deep understanding of how various components such as data AI analytics products app stack operating model etc fit into developing technology strategy for large enterprise transformations <li> <li> Have a fair understanding of platform and infrastructure roles such as cloud onprem security etc in assessing the techfit for strategy recommendations <li> <li> Should be able to understand and connect business processes to capability map to tech stack to architectural components to operating model <li> <li> Should be able to articulate and explain various tenets of technology and architecture such as solution architecture reference architecture information architecture integration frameworks etc <li> <li> Must have an adequate understanding of RFPs pricing strategies and artofpossible thinking in a consulting model <li> <li> Demonstrate solid technical acumen with an architectural bent to solve business problems and client challenges <li> <li> Must have management experience in onshoreoffshore delivery model staff augmentation and vendor contracting <li> <li> Must have leadership and mentoring experience in managing teamsmentees team members expectations and career aspirations in resolving conflicts etc <li> <li> A passion for market awareness and staying current with industry trends architectural practice knowhows and emerging technologies etc <li> <li> Knowledge of industry regulations and compliance requirements ideally in life sciences and healthcare domains <li> <li> Strong analytical and problemsolving skills <li> <li> Excellent oral and written communication skills <li> <li> A strong work ethic and a willingness to travel to meet client needs <li> <li> A high level of motivation and selfstarting attitude <li> <li> Strong organizational and time management skills <li> <li> Ability to work independently and as part of a team <li> <li> Strong attention to detail and ability to deliver highquality work artifacts point of views etc <li> <li> Ability to manage multiple projects client demands and priorities <li> <ul><p> <br ><strong>Perks amp Benefits<strong> <br >ZS offers a comprehensive total rewards package including health and wellbeing financial planning annual leave personal growth and professional development Our robust skills development programs multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member <br >We are committed to giving our employees a flexible and connected way of working A flexible and connected ZS allows us to combine work from home and onsite presence at clientsZS offices for the majority of our week The magic of ZS culture and innovation thrives in both planned and spontaneous facetoface connections <br ><strong>Considering applying<strong> <br >At ZS were building a diverse and inclusive company where people bring their passions to inspire lifechanging impact in global healthcare and beyond We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds including nontraditional ones bring If you are interested in joining us we encourage you to apply even if you dont meet 100 of the requirements listed above <br >ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law <br ><strong>To Complete Your Application<strong> <br >Candidates must possess or be able to obtain work authorization for their intended country of employment <br >ZS is committed to providing and maintaining a safe workplace In order to keep its employees safe ZS recommends that all its employees and contractors be fully vaccinated against COVID19 Proof of vaccination can be voluntarily provided upon acceptance of offer of employment <br >NO AGENCY CALLS PLEASE <br >Find Out More At <br >wwwzscom <br ><b>Salary<b> $18000000 $20000000<p>
Program Manager - IT
Company: ECS
Location: Washington DC
Posted Mar 15, 2024
<p>ECS is seeking a <b>Program Manager IT <b>to work in our <b>Washington DC <b>office <b>Please Note<b><b> This position is contingent upon contract award<b> <p> <p><b>Job Description<b> <p> <ul><li>The Program Manager will act as the primary POC for our federal customer and will perform Program Management duties to include handling all employment matters relating to the ECS and Subcontractor employees and ensuring that all delivered services meet the performance standards identified in the contract<li> <li>The Program Manager will lead a team of consultants to provide application development and OampM for custom developed products<li> <li>Work will include planning coordinating and managing actions to acquire and implement contracts and task orders<li> <li>The Program Manager will interact frequently with coworkers technical team members subcontractors customers and functional groups regarding contract support and compliance<li> <li>Providing Program Management support eg financial management project schedule maintenance project reporting for complex projects<li> <li>Managing complex projects based on the principles of the Project Management Institute PMI and Agile Methodology<li> <li>Execute an effective customer satisfaction and client management strategy including routine customer meetings deliverables and activities to ensure effective risk and quality management<li> <li>Leverage exceptional interpersonal and relationshipbuilding skills to relate to people at all levels of an organization and navigate strong personalities using excellent communication skills<li> <li>Enjoy mentoring and coaching junior level resources and supporting andor leading various technical design and delivery initiatives<li> <ul><p><b>Required Skills<b> <p> <ul><li><strong>Must be a US Citizen<strong><li> <li><strong>Must be able to obtain a Public Trust Clearance<strong><li> <li><strong>A Bachelors Degree or Masters Degree in management science business technical or related discipline<strong><li> <li>At least 10 years of experience leading implementing and managing programs andor projects for custom application development<li> <li>Experience in implementing and managing custom application in a cloud environment using technologies like Java Micro services AWS services JavaScript CSS HTML5 etc<li> <li>Experience managing complex projects eg projects that span multiple organization units have high technical complexity or have a major impact on the success of larger more critical projects<li> <li>Demonstrated written and oral communication skills including experience in presenting relevant program material to Government stakeholders<li> <li>Project Management Professional PMP<li> <ul><p><b>Desired Skills<b> <p> <ul><li>Experience with DHSUSCIS and knowledge of USCIS processes and systems<li> <li>Strong understanding of DevSecOps processes methodologies and philosophies<li> <li>Strong analytical and problemsolving skills<li> <ul><p>ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race color religion gender age national origin citizenship disability veteran status or any other classification protected by federal state or local law ECS promotes affirmative action for minorities women disabled persons and veterans <p> <p>ECS is a leading midsized provider of technology services to the United States Federal Government We are focused on people values and purpose Every day our 3800 employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve protect and defend the American People<p>