Customer Satisfaction Jobs in Washington DC
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Site Operations Technician
Company: Ocado Group
Location: Washington DC
Posted Mar 11, 2024
<p>Ocado is a UK based company admitted to trading on the London Stock Exchange Ticker OCDO It comprises one of the worlds largest dedicated online grocery retailers operating its own grocery and general merchandise retail businesses under Ocadocom and other specialist shop banners together with its Ocado Solutions division <p> <p>The Ocado Solutions division is responsible for providing Ocados innovative advanced robotics technology known as the Ocado Smart Platform OSP to our major retailer clients around the world OSP comprises access to Ocados physical infrastructure solutions running highly efficient warehouse operations for the single pick of products together with the entire endtoend proprietary software applications and advanced robotics required to operate a worldclass online grocery business <p> <p>Our unique proprietary and industryleading technology is set to transform the shopping experience of consumers around the world We have partnered with the Kroger Family of Companies in the US to help redefine the grocery customer experience through the adoption of the centralized automated model of online retailing provided by the Ocado Smart Platform <p> <p>Come join us as we build our North American team bringing worldclass innovation and technologies to one of the most exciting global markets for ecommerce <p> <p><strong>What You Will Do <strong><p> <p>The Site Operations Technician will provide technical support for the user base and warehouses primarily on site but as part of a shift rotation model <p> <p>As our Site Operations Technician your daytoday responsibilities could include <p> <ul><li>Monitoring operational business systems <li> <li>Resolution escalation and management of logged incidents <li> <li>Identifying and reporting issues to the appropriate support teams <li> <li>Ensuring the timely response and resolution of incidents and requests <li> <li>Being a technical point of contact for onsite and offsite teams <li> <li>Prioritizing operational issues to ensure minimal disruption to production<li> <li>Communicating with internal and external stakeholders to ensure visibility and fast resolutions<li> <li>Working closely with engineering teams to assist with resolving engineering issues and completing certain tasks <li> <li>Liaising closely with other technology teams within Ocado to achieve the desired outcome and be a point of contact for related queries<li> <li>Working within the health amp safety policies laid out by the company<li> <li>Working within a team of Site Operations Technicians during your shift to ensure effective support coverage<li> <ul><p><em>This position may work in a rotating 12 hour shift pattern including days nights and weekends to support the 247 operation<em><p> <p><strong>Who You Are <strong><p> <p>To qualify for this position you should meet the following requirements <strong>Minimum <strong><p> <ul><li>Experience in a technical support capacity including hardware software and networking support<li> <li>Ability to utilize creative and effective communication methods in order to work directly with stakeholders in all levels of the organization<li> <li>Strong time management and organizational skills <li> <li>A good understanding of computing configurations ITIL infrastructure and the OSI model <li> <li>Able to drive and progress a situation towards a timely resolution <li> <li>Able to engage effectively and efficiently with business staff at all levels ensuring work is progressed to meet business requirements<li> <li>Ability to follow and create documentation processes and procedures<li> <li>Strong verbal written and technical communication skills in English at all levels<li> <li>Strong analytical skills and problem solving skills <li> <li>Ability to learn and think quickly as well as being very hands on when required ● Experience in a technical support incident management role <li> <li>Ability to manage and resolve technical incidents in hardware software and networking <li> <ul><p><strong>Preferred in addition to minimum <strong><p> <ul><li>Ability to engage and forge relationships with key stakeholders to improve the reach an effectiveness of the site support teams and identify opportunities for improved service<li> <li>Confidence in delivering informative wellorganized presentations to senior management desirable <li> <li>ITIL certification<li> <li>An aptitude for completing and learning simple engineering tasks <li> <ul><p><br ><p><p><strong>Location <strong><p> <p>This position is located at our fulfillment center in Frederick MD<strong><strong><p> <p><br ><p><p><strong>What We Offer <strong><p> <ul><li>401k Plan 100 match up to 5 of earnings <li> <li>Paid Vacation and Sick Days <li> <li>10 Paid Public Holidays<li> <li>Medical Dental and Vision Insurance <li> <li>Medical and Dependent Care Flexible Spending Accounts <li> <li>Health Savings Account Company Contribution of $500 for individual and $1000 for family coverage <li> <li>Company Paid Life Insurance <li> <li>Short Term Disability Insurance <li> <li>Long Term Disability Insurance <li> <li>Employee Assistance Program <li> <ul><p><strong>Learn about our partnership with Kroger <strong><p> <ul><li>Kroger Bets on Robots With Ocado Deal<li> <li>Meet Ocado Krogers Newest Weapon in Its Grocery Delivery War with Amazon and Walmart<li> <li>Check out this video about our advanced robotics technology<li> <ul><p><em>Ocado is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin gender religion age disability veterans status or any other classification as required by applicable law<em><p>
National Programs and Policy Support Subject Matter Expert
Company: Redhorse
Location: Washington DC
Posted Mar 12, 2024
<p><b>About the Organization <b><p> <p>Now is a great time to join Redhorse Corporation Redhorse specializes in developing and implementing creative strategies and solutions with private state and federal customers in the areas of cultural and environmental resources services climate and energy change information technology and intelligence services We are hiring creative motivated and talented people with a passion for doing whats right whats smart and what works<p> <p><br ><p> <p><b>Position Description<b><p> <p>Redhorse Corporation is actively seeking a National Programs and Policy Support NPPS Subject Matter Expert SME to provide support working directly for NPPS leadership on issues related to special programs under the purview of the Under Secretary of Defense Intelligence amp Security This support includes assisting with oversight strategic planning coordination deconfliction operational support finance security training and logistics that have a direct impact on sensitive operations worldwide The individual will serve as a Special Access Program SAP policy SME for security policy and complex legal issues pertaining to the DoD Office of Military Commissions OMC and Special Management Staff mission The work location is the Pentagon <p> <p><b>Tasks duties and responsibilities include but are not limited to<b> <p><ul><li>Work on behalf of the Department of Defense to coordinate across the DoD and NonDefense Federal Departments and Agencies NDFDAs for operational support and to ensure both DoD and NDFDAs equities are recognized and protected at all levels Support OMC personnel with program management and SAP security issues<li> <li>Coordinate with OSD NSC Congress Defense Agencies Combatant Commands and the interagency on programs<li> <li>Advise senior DoD leadership of substantive unusual problems characterized by their breadth importance or severity Provide programspecific technical and administrative guidance to stakeholders and recommendations to DoD senior leaders<li> <li>Conduct security reviews and searches in response to Freedom of Information Act FOIA requests and complete required documentation for government approval <li> <li>Manage a program which requires developing security policies and recommendations in accordance with existing DoD Directives Manuals and Issuances specifically DoDM 520507 Special Access Program Security Manual Security Procedures and applicable Intelligence Community Directives<li> <li>Review program access requests and prescreening questionnaires and provide access recommendations to the Director <li> <li>Conduct site assistance visits to evaluate customer SAP security procedures used for the storage and transmission of program material and provide after action reports explaining deficiencies and actions needed to improve security practices <li> <li>Conduct indoctrinations debriefs and annual security refresher training<li> <li>Develop and coordinate various actions with general counsel to provide authoritative guidance to program stakeholders ensuring DoD and IC equities are properly addressed<li> <ul><p><b>Basic Minimum Requirements for Skills Experience Education and Credentials include<b> <p><ul><li>US citizenship with an active Department of Defense DoD Top Secret TS security clearance and a current access to Sensitive Compartmented Information SCI TSSCI is required Applicants who are not US Citizens and who do not have a current and active TSSCI security clearance will not be considered for this role<li> <li>Bachelors Degree from an accredited college or university is required<li> <li>Strong interpersonal organizational and problemsolving skills including the ability to work effectively both independently and collaboratively is required<li> <li>Proven ability to communicateverbally and in writingcomplex information in a clear concise manner tailored to the needs of diverse audiences with varying perspectives and objectives is required<li> <ul><p><b>Preferred Qualifications<b> <p><ul><li>Thorough knowledge of the DoD and the IC including missions functions organization members and relationship is highly desired<li> <li>Thorough knowledge of handling ACCM SCI and SAP information to include administration and management is highly desired<li> <li>Familiarity with DoD and IC Directives and policies that govern the administration of ACCM SCI and SAP information is highly desired<li> <li>Knowledge of information physical personnel and SAP security programs policies and procedures is highly desired<li> <li>Ten years of working with government andor military experience and familiarity with OMC mission is desired<li> <li>Experience planning coordinating and executing sensitive operations in a DoD environment and with interagency partners is desired<li> <li>Experience implementing and overseeing intelligence policy programs and experience as a staff action officer on an OSD JCS or Military Department headquarters staff is desired<li> <li>Ability to provide subject matter expertise in security analysis requirements strategic planning and concept development program analysis and evaluation and policy is desired<li> <li>Demonstrated success dealing with seniorlevel officers executives and appointees on politically sensitive topics or contentious issues is desired<li> <ul><p> <p><p><b>Equal Opportunity EmployerVeteransDisabled <b><p> <p> <p> <div><u>Accommodations<u><div> <p>If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability You can request reasonable accommodations by contacting Talent Acquisition at TalentAcquisitionredhorsecorpcom<p> <p> <p> <p>Redhorse Corporation shall in its discretion modify or adjust the position to meet Redhorses changing needs<p> <p>This job description is not a contract and may be adjusted as deemed appropriate in Redhorses sole discretion<p> <p><p>
SharePoint Architect
Company: Applied Insight LLC
Location: Washington DC
Posted Mar 11, 2024
<p>Job Description <p> <p><strong><strong>About Us Innovating to solve realworld problems<strong><strong> <p> <p>Applied Insight enhances the ability of federal government customers to preserve national security deliver justice and serve the public with advanced technologies and quality analysis We work closely with agencies and industry to overcome technical and cultural hurdles to innovation empowering them with the latest endtoend cloud infrastructure big data and cyber capabilities Our expertise in crossdomain and boundary solutions network analytics DevOps and lowtohigh development is unique in our industry We develop and deliver innovative products and applications that are deployed in highly sensitive customer environments and have broad applications for federal missions <p> <p>On joining the Applied Insight team youll be working to solve realworld problems on missions that matter with people who share your passions and encourage your ambition Its vital to us that we hire committed people who are great at what they do We return that commitment by empowering them with the autonomy the support and the tools they need to fulfill their true potential <p> <p><strong>A day in the life just a few of the things you may do on any given day<strong> <p> <p>Applied Insight is seeking a SharePoint ArchitectDeveloper to support a federal customer Duties include but are not limited to Responsible for the architecture design and implementation of the organizational SharePoint solutions Architect design test and implement multiple onpremise SharePoint solutions to include the migration strategy from the legacy SharePoint system Build workflows and migrate content from several older versions of SharePoint to newly architected and deployed system Lead the analysis documentation planning and execution of the content migration Work with customers to design and develop user interfaces Define develop implement and document the management requirements of the document management capability eg custom content types policies and metadata Create weboriented applications developing coding constructs frameworks components and interfaces supported by the SharePoint environment <p> <p><strong>You will excel in this role if you are<strong> <p> <ul><li><strong>Experienced SharePoint administratordeveloper with experience designing and implementing SharePoint solutions<strong><li> <ul><p><strong>What we are expecting from you ie the qualifications you must have<strong> <p> <ul><li> Bachelors and nine 9 years or more experience Masters and seven 7 years or more experience PhD or JD and four 4 years or more experience Additional experience can be considered in lieu of degree <li> <li> Hands on experience leading an upgrade and content migration of SharePoint to a later version <li> <li>Extensive SharePoint metadata and content management expertise <li> <li>Extensive knowledge and experience of developing secure intranet and extranet portals and external web sites <li> <li> Experience of designing and developing metadata configuration site configuration lists content types workflows web parts and other components Experience with creating and modifying master layout pages web parts and other components <li> <li>Experience of SharePoint security and networking configurations <li> <li>Experience and knowledge of onpremise SharePoint 2016 and later <li> <li> Experience building webbased systems with the Microsoft Net technology stack employing the best practices of SOA architecture using C VBNet and ASPNet <li> <li>Experience with CSS HTML JavaScript JQuery and Angular <li> <li>Experience and knowledge of SQL and Microsoft SQL Server database software <li> <li> Experience and knowledge of Internet Information Services <li> <li> Experience and knowledge of Active Directory Domain Services <li> <li>US Citizenship is required must be able to obtain a secret clearance<li> <ul><p><strong>What we are desiring from you ie the nicetohave qualifications<strong> <p> <ul><li> Experience with Metalogix for migration and permissions <li> <li>Experience with Visual Studio <li> <li>Experience with PowerShell or other scripting languages<li> <ul><p><strong>What we will provide in return <strong><strong>Excellent compensation and amazing benefits<strong> <p> <ul><li>Multiple health insurance options which include a PPO plan with ZERO deductibles and an HSA plan<li> <li>401k Immediate Vesting Company matches 100 of the first 3 contributed and 50 of the next 2 contributed<li> <li>Fully paid longterm disability shortterm disability and life insurance<li> <li>Flexible Spending Account options<li> <li>Generous paid time off<li> <li>Flexible work schedules with the ability to bank extra hours for additional time off<li> <li>Government shutdown protection where employees dont have to use leave for up to 3 days out of the year for inclement weather or budget issues<li> <li>Employee centric culture and a belief that we should empower those who are good at what they do and then give them the tools they need to achieve success and grow their career <li> <li>A commitment to learning and growth and easy ways to achieve both including a training budget education assistance mentorship programs and collaborative learning sessions <li> <li>A collaborative environment that fosters communication and an opendoor policy<li> <ul><p>Applied Insight provides equal employment opportunities EEO to all employees and applicants for employment without regard to actual or perceived race creed color religion alienage or national origin ancestry age disability or handicap sex veteran status sexual orientation gender identity or expression genetic information or any other characteristic protected by applicable federal state or local laws<p>
Senior Product Manager
Company: Brivo
Location: Washington DC
Posted Mar 11, 2024
<p>Brivo is seeking a Senior Product Manager to help us deliver innovative experiences that delight our customers employees residents and guests In this role you will develop new mobile biometric and identitybased solutions that drive customer satisfaction boost sales and push the industry forward Our Product Management team comes from diverse backgrounds both inside and outside the security industry If you are passionate about solving customer problems and launching new products and youre looking for a new challenge come join us<br >This role requires occasional travel Bethesda MD headquarters trade shows and customer sites We are considering applicants who are local hybrid or remote<br >In this role you are expected to<p> <ul><li>Develop and execute a comprehensive product strategy for superior enduser experiences that aligns Brivos vision with our overall business goals<li> <li>Lead crossfunctional teams through the product development lifecycle from concept to launch ensuring highquality and timely delivery of new features<li> <li>Partner with sales and marketing to develop robust gotomarket strategies ensuring all stakeholders are wellequipped and supported<li> <li>Utilize a combination of key performance indicators market research competitive analysis and customer feedback to inform datadriven product decisions<li> <li>Foster collaboration across the organization including product management engineering design sales and marketing to ensure product alignment and optimize development efforts<li> <li>Maintain a detailed product roadmap and communicate it effectively to all stakeholders<li> <li>Stay uptodate with industry trends competitor products emerging technologies and best practices in product management<li> <ul><p>About You<br >Youll be a great fit for this role if you have<p> <ul><li>Bachelors degree in business engineering or a related field An MBA is a plus<li> <li>10+ years of experience as a product manager with a proven track record of designing building and launching customerfacing SaaS products<li> <li>Exceptional communication and interpersonal skills with the ability to work effectively in crossfunctional teams<li> <li>Strong project management and organizational skills that you can use to lead highvisibility projects with confidence<li> <li>Excellent analytical and problemsolving skills <li> <li>A passion for innovation and a customercentric mindset<li> <ul><p>While not required you may find it easier to succeed in this role if you have<p> <ul><li>Familiarity with the commercial security industry or other related industries eg access control property management video<li> <li>Experience using UX prototyping tools such as Figma or Whimsical to visually articulate ideas to a variety of stakeholders <li> <li>An understanding of B2B SaaS applications and selling products through a reseller channel<li> <li>Experience delivering mobile app solutions and working with thirdparty technologies<li> <ul>
Trade Purchasing Specialist
Company: Great Minds®
Location: Washington DC
Posted Mar 12, 2024
<p><b>Job description<b><br ><strong>COMPANY PROFILE<strong><br >Great Minds a mission driven Public Benefit Corporation brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning Our English curriculum Wit amp Wisdom ® Eureka Math ™ and PhD Science ™ all support teachers as they take students beyond rote learning to provide a deeper more complete understanding of the humanities mathematics and the sciences Founded in 2007 Great Minds now employs more than 1000 people<br >For additional information please visit wwwgreatmindsorg <br ><strong>OUR MARKET POSITION<strong><br >Great Minds Eureka Math is the most widely used curriculum in the history of American education It enjoys an unrivaled 40+ net promoter score Eureka and its sister products Wit amp Wisdom English and PhD Science embrace much higher expectations for all students and all teachers In a market dominated by scripted procedural materials that drive expectations down Great Minds produces curricula that celebrate knowledge respect the craft of teaching and acknowledge the true capabilities of students<br ><strong>ROLE OVERVIEW<strong><br >The Trade Purchasing Specialist primary responsibility is identifying trade book demand based on a detailed review of sales opportunities versus existing stock levels at 3PL warehouse and inventory held at trade book publishers <br >This requires working closely with the sales organization reviewing customer opportunities The position is responsible for tracking and keeping inventory on international and domestic purchase orders They will oversee shipments and communicate with publishers to ensure timely and efficient deliveries You will work alongside the operations purchasing and logistics team as well as the warehouses and publishers to accurately create inventory forecasts <br ><strong>Specific Responsibilities<strong><br ><p><ul><li>Create a plan to purchase inventory annually budget and throughout the year forecast<li> <li>Manage existing inventory reserve programs and titles across multiple systems <li> <li>Analyze sales data and coordinate buys with internal purchasing team<li> <li>Coordinate long term forecasts with 20+ publishers on inventory levels and execute on timing of deliveries through the year<li> <li>Oversee and ensure the timely delivery of shipments for approximately 300 titles annually by communicating with publishers to understanding publisher inventory levels and acceptance need by dates<li> <li>Act as a liaison between the operationslogistics team warehouses and publishers<li> <li>Create run format and distribute reports on inventory sales forecasts and order quantities<li> <li>Vendor maintenance and setup process including changes to new titles and obsolete titles and retail pricing and discounts<li> <ul><p> <br ><b>Job requirements<b><br ><strong>Required Qualifications<strong><br ><p><ul><li>Demonstrated problem solving data analysis and customer service skills<li> <li>Experience with purchasing logistics and supply chain Book publishing experience a plus<li> <li>Strong Microsoft Office skills including advanced experience with Excel <li> <li>Microsoft Power Bi experience desired<li> <li>Knowledge of Salesforce desired <li> <li>Posthigh school education or equivalent business experience <li> <li>5+ years of work experience working in supply chain demand planning and vendor management<li> <li>Strong organizational skills<li> <li>Analytical mindset reasoning analytical and mathematical ability<li> <li>Ability to work independently and collaboratively<li> <li>Ability to multitask prioritize and meet deadlines <li> <li>Clear verbal and written communication skills<li> <ul><p> <br ><strong>Preferred Qualifications<strong><br ><p><ul><li><strong> <strong>Bachelors degree preferred but not required<li> <ul><p> <br ><strong> Details <strong><br ><strong>Location <strong>Remote<br ><strong>Position <strong>Fulltime<br >The base salary range for this position is $55000 $62000 however the offered salary<strong> may be higher or lower than the above range<strong> dependent on numerous factors including but not limited to location work experience skills and internal equity considerations The base salary is not inclusive of benefits or other incentives<br >A resume is required to be considered for this position<br >New employees will be required to successfully complete a background check<br >Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains <strong>greatmindsorg<strong> or <strong>greatmindsrecruiteecom<strong> If in the course of the application or hiring process with Great Minds you are contacted through another domain are requested to provide banking or other sensitive information or you note any other suspicious activity please contact securitygreatmindsorg <br >Great Minds is an equal opportunity employer We will extend equal opportunity to all individuals without regard to race religion color sex including pregnancy sexual orientation and gender identity national origin disability age genetic information or any other status protected under applicable federal state or local laws Our policy reflects and affirms the organizations commitment to the principles of fair employment and the elimination of all discriminatory practices<br >LIRemote<p>
Operations Manager, Client Relations
Company: Center for Applied Linguistics
Location: Washington DC
Posted Mar 12, 2024
<p><b>Company Description<b> <p><p><strong>Please submit Resume and Cover Letter when applying<strong><p> <p>The Center for Applied Linguistics is a nonprofit organization promoting access equity and mutual understanding for linguistically and culturally diverse people around the world<p> <p>The mission of the Center for Applied Linguistics CAL is to promote language learning and cultural understanding by serving as a trusted source for research resources and policy analysis Through its work CAL seeks solutions to issues involving language and culture as they relate to access and equity in education and society around the globe<p> <p><strong>The Center for Applied Linguistics CAL is located in Washington DC This is a hybrid position and the employee may choose to work in their preferred combination of in person at the office in a hoteling capacity and remotely However this position requires regular attendance at CALs offices so qualified candidates must reside locally to Washington DC or be willing to relocate to the area CAL does not compensate or reimburse candidates for relocation expenses <strong><p> <p><b>Job Description<b> <p><p>The Operations Manager Client Relations position supports all operations related to the sales product and customer support as well as business development of English language proficiency tests for adults that are owned and sold by CAL These tests BEST Literacy and BEST Plus are two Adult English language assessments developed by the Center for Applied Linguistics CAL and used by adult English as a Second Language ESL programs community colleges andor other organizations providing English education services to immigrant populations This position is responsible for the supervision of one Customer Support Assistant and reports to the Senior Director of Language Assessment and Instructional Research LAIR unit This position works collaboratively with other functional departments at CAL including fulfillment communications and test development<p> <p><strong>ESSENTIAL DUTIES<strong><p> <ul><li>Manage the sale and distribution process for CALs adult English language assessments<li> <li>Implement and manage customer support process for test users<li> <li>Responsible for hiring training and managing CALs Assessments Client Relations team including staff and consultants<li> <li>Create document and implement processes and workflows to improve team efficiency<li> <li>Create escalation schedule for all operations and customer issues and serve as the point of escalation and back up for customer support line<li> <li>Collect compile and analyze customer data<li> <li>Log customer questions and needs and compile FAQ sheets<li> <li>Coordinate across teams to ensure customer requests fulfillment monitor sales and inventory and update online store<li> <li>Update develop and facilitate workshops and webinars related to BEST Products<li> <li>Initiate new partnerships and nurture relationships with the existing client base<li> <li>With the support of the Senior Director of LAIR develop a strategy for BEST Products sales growth<li> <li>With the support of the Senior Director of LAIR develop and execute client outreach and communication strategies<li> <li>Manage test information including email campaigns and website updates<li> <li>Represent BEST Products at external conferences and meetings<li> <ul><p><b>Qualifications<b> <p><p><strong>EDUCATION AND EXPERIENCE<strong><p> <p>Required<p> <ul><li>Bachelors degree BA BS<li> <li>5+ years of relevant experience<li> <ul><p>Preferred<p> <ul><li>Masters degree in business administration or related field<li> <li>Project Management Professional PMP certification<li> <li>Experience with or knowledge about adult ESL education in the US<li> <li>Experience with facilitating online workshops<li> <li>Experience with sales and marketing of educational products<li> <ul><p><br ><p><p><strong>KNOWLEDGE SKILLS AND ABILITIES<strong><p> <ul><li>Proficient in Microsoft Office suite and Advanced Proficiency with Excel<li> <li>Knowledge of Square Space or similar CMS software preferred<li> <li>Excellent interpersonal skills including courteousness and tact<li> <li>Excellent verbal and written communications skills<li> <li>Ability to work both collaboratively and independently in a fastpaced environment<li> <li>Ability to be detailoriented with a high degree of organization and accuracy<li> <li>Ability to complete assigned tasks and make routine decisions without immediate supervision<li> <li>Familiarity with and shared passion for CALs Mission and Core Values<li> <ul><p><b>Additional Information<b> <p><p><strong>COMPENSATION<strong><p> <p>Minimum Salary $75000 Annually Benefits eligible<p> <p><strong>PHYSICAL DEMANDS<strong><p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job the employee is regularly required to effectively communicate The employee may be required to sit or stand in a stationary position for 50 of the time This position constantly operates a computer and other office productivity equipment CAL adheres to ADA compliance and guidelines as a common practice<p> <p><strong>ADDITIONAL<strong><strong> <strong><strong>INFORMATION<strong><p> <p>This job description summarizes the main duties of the job It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties This document should not be construed in any way to represent a contract of employment Management reserves the right to review and revise this document at any time<p> <p><strong>AFFIRMATIVE<strong><strong> <strong><strong>ACTIONEQUAL<strong><strong> <strong><strong>OPPORTUNITY<strong><strong> <strong><strong>EMPLOYMENT<strong><strong> <strong><strong>STATEMENT<strong><p> <p>The Center for Applied Linguistics CAL provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age sexual orientation gender identity disability or genetics In addition to federal law requirements CAL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p> <p>CAL expressly prohibits any form of workplace harassment based on race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status Improper interference with the ability of CAL employees to perform their job duties may result in discipline up to and including discharge<p>
Senior Enterprise Sales Executive
Company: 3E
Location: Washington DC
Posted Mar 11, 2024
<p>We are a missiondriven company with the purpose to establish a safer world <p> <p><br ><p> <p>Our awardwinning SaaSbased compliance and sustainability solutions empower companies to reduce risk drive continuous improvement and create new growth opportunities With recent incremental capital investment and a new leadership mandate we are on a path to accelerating growth and significantly expanding the breadth and depth of our customer relationships<p> <p><br ><p> <p>Are you ready to do your part Come join us<p> <p><br ><p> <p><span>We are looking for an experienced entrepreneurial resultsoriented seniorlevel Enterprise Sales Executive to join our growing Commercial team You will be responsible for driving enterpriselevel sales growth by building strong relationships with key decisionmakers and driving new business opportunities This will involve understanding client needs presenting our solutions and closing complex sales deals<span><p> <p><br ><p> <p><span>We are open to this role being fully remote with a strong preference for it to be located in the Eastern Time zone<span><p> <p><br ><p> <p><br ><p> <p><b>What Youll Do<b> <p><ul><li>Oversee the endtoend sales process in our enterprise target market companies with over 5 billion in revenue across North America <li> <li>Grow our market presence with new client acquisition and crossselling opportunities with the existing client base<li> <li>Initiate sales discussions and develop relationships through direct callingemailing and lead followup in alignment with 3Es demand generation efforts<li> <li>Schedule and facilitate sales meetings understand potential clients business goals and connect product benefits capabilities as part of onsite and online presentations Partner with Solution Engineers and Consultants to articulate highly targeted business proposals and manage product trials<li> <li>Create compelling business proposals anchored around valuebased pricing and negotiate commercial terms<li> <li>Develop a deep understanding of the global regulatory landscape and effectively communicate market trendsobservations and challenges to current and prospective clients<li> <li>Collaborate with the Marketing team on creating targeted campaign messages<li> <li>Partner with the Account Management team to ensure successful new client onboardinghandoff along with other clientfacing teams eg Implementation Enablement and Authoring teams as well as account growth by identifying and actively pursuing crosssell opportunities<li> <li>Influence our product roadmap by sharing client feedback with our Commercial leaders and Product teams<li> <ul><p><b>What Makes You A Great Fit<b> <p><ul><li>Bachelors degree is required preferably in chemistry environmental policy chemical engineering EHampS or a related business field<li> <li>5+ years of direct complex sales experience<li> <li>Experience with large enterpriselevel customers and strategically complex deals<li> <li>Proficient in pipeline management and Salesforcecom<li> <li>A background in the chemical regulatory solutions Product Stewardship or EHampS industry is preferred<li> <ul><p> <p><p>Visit us at httpswww3ecocom <p> <p><br ><p> <p>Follow us at httpswwwlinkedincomcompany3esaferworld<p> <p><br ><p> <p>Privacy Policy<span> and <span>Candidate Privacy Notice<p> <p><br ><p> <p>3E is committed to a diverse and inclusive work environment 3E is an equal opportunity employer and does not discriminate based on race nationality gender gender identity sexual orientation protected veteran status age disability or any other legally protected status For applicants who would like to request accommodation please send an email to recruitinghr3ecocom<p> <p><br ><p> <p>AGENCIES 3E is not accepting unsolicited assistance from search firms for this employment opportunity Please no phone calls or emails All resumes submitted by search firms to any employee at 3E via email the Internet or in any form andor method without a valid written search agreement in place for this position will be deemed the sole property of 3E No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means <p> <p><p>
Sr Spectrum Policy Analyst RESED (QA Policy & Strategy Analyst 4) - 17025
Company: HII(Huntington Ingalls Industries)
Location: Washington DC
Posted Mar 11, 2024
<p>Requisition Number 17025 <p> <p>Required Travel 0 10 <p> <p>Employment Type Full TimeSalariedExempt <p> <p>Security Clearance Secret <p> <p>Level of Experience Senior HI <p> <p>This opportunity resides with <b>Command Control Communications Computers Cyber Intelligence Surveillance and Reconnaissance C5ISR<b> a business group within HIIs Mission Technologies division From towers to processors we design develop integrate and manage the sensors systems and other assets necessary to support integrated intelligence surveillance and reconnaissance ISR operations exploitation and analysis for the Intelligence Community the military services geographic and functional combatant commands and DoD agencies <p> <p><b>Meet HIIs Mission Technologies Division<b> <p> <p>Our team of more than 7000 professionals worldwide delivers alldomain expertise and advanced technologies in service of mission partners across the globe Mission Technologies is leading the next evolution of national defense the data evolution by accelerating a breadth of national security solutions for government and commercial customers Our capabilities range from C5ISR AI and Big Data cyber operations and synthetic training environments to fleet sustainment environmental remediation and the largest family of unmanned underwater vehicles in every class Find the role thats right for you Apply today We look forward to meeting you <p> <p><strong><b>Job Description<b><strong> <p> <p><b>HII Mission Technologies has been selected as one of Militarycoms Top 25 Employers for Veterans in 2024 and we are a Forbes Best Large Employer for 2023<b> <p> <p><b>Position Summary <b> <p> <p>We are seeking an <b>Electromagnetic Spectrum Policy Professional <b>to provide direct support to our government customer <b>The Department of Defense Chief Information Officer<b> in Arlington VA in the area of electromagnetic spectrum management decisions nationalinternational regulatory issues and nationalinternational policy The <b>Sr <b><b>Spectrum Policy Analyst<b> will have a technical background in RF wireless systems use of the electromagnetic spectrum familiarity with policy and programs pertaining to the NTIA ITU and FCC Qualified candidates will understand the process of developing spectrum plans and policy involving preparing analyses and position papers The Sr Spectrum Policy Analyst will research and develop relocation transition planning recommendations and guidance on DoD and commercial coordination associated with spectrum auctions Provide research and technical expertise and analysis of radio frequency interference and their potential impacts to warfighter capabilities Prepare regulatory background papers perform analysis conduct research and develop strategic assessments and analysis of the implementation of commercial entry Support the research and development of the formal DoD and commercial broadband service providers coordination processes while assisting with the DoD relocation tools implementation within the facilitation process The <b>Sr Spectrum Policy Analyst<b> supports lead technical and policy personnel and project managers as well as directs the activities of junior staff as necessary <p> <p><b>HIIs<b> expertise in wireless communication includes 50+ years of performing RF Engineering for DoD gov agencies and commercially both in the US and overseas analyzing and formatting spectrum data including frequency assignment spectrum certification LiDAR and other georeferenced data Our Scientists and Engineers support diverse tasks such as spectrum forensics and deconfliction testing for coverage amid urban clutter and antenna site planning HIIs RESED team offers opportunities from projects supporting international satellite coordination in space to countering IEDs Our work is increasingly important in a world that depends on wellcoordinated interferencefree spectrum access <p> <p><b>Come support our work with the DoD and join a world class team of ground breaking scientists and engineers<b> <p> <p><b>Details below<b> <p> <p><strong><b>What you will do<b><strong> <p> <ul><li>Provide support for DoD research and development coordination procedures to protect DoD operations and RF monitoring<li> <li>Conduct domestic radio frequency technical analysis in support of DoD and executive branch decision making<li> <li>Research impacts to DoD equities and develop proposed changes to NTIA and other Executive Branch policies that concern new or emerging EMS regulations tools and processes related to spectrum reallocation efforts eg transition plans<li> <li>May provide technical guidance and oversight to lower level technical staff<li> <li>Prepares and reviews input to technical reports status reports letters technical memoranda contract reports and formal briefings<li> <li>Identifies opportunities for followon tasking for current projects develops related briefings specific project proposals and works through appropriate channels to schedule presentation of these briefings and proposals to prospective customers<li> <li>May provide recommendations for improvements to existing quality systems or applicable company procedures and guidelines<li> <li>Liaise with program offices to understand program current and future requirements<li> <li>Be part of a team of spectrum regulatory experts aimed at protecting incumbent programs from radio frequency interference and ensuring future program compliance with national and international regulations<li> <li>Participate in national and international regulatory meetings and conferences and provide analysis support for input into these meetings<li> <li>Participate in coordination meetings with other satellite operators to ensure program protection requirements are met<li> <ul><p><strong><b>What we are looking for <b><strong> <p> <ul><li>9 years relevant experience with Bachelors in related field 7 years relevant experience with Masters in related field 4 years relevant experience with PhD or Juris Doctorate in related field or High School Diploma or equivalent and 13 years relevant experience<li> <li>Familiar with national and international spectrum policies and spectrum regulatory registration and coordination processes<li> <li>Familiarity with the ITU Radio Regulations and US regulations<li> <li>An active US secret security clearance is required<li> <ul><p><strong><b>Preferred Requirements<b><strong> <p> <ul><li>12 years of experience with at least a Bachelors or a Masters degree and 10<li> <li>Advanced knowledge of relevant tools equipment hardware and software<li> <ul><p><strong><b>Physical Requirements<b><strong> <p> <ul><li>May require working in an office industrial shipboard or laboratory environment <li> <ul><p><b>Why HII<b> <p> <p>We build the worlds most powerful survivable naval ships and defense technology solutions that safeguard our seas sky land space and cyber Our diverse workforce includes skilled tradespeople artificial intelligence machine learning AIML experts engineers technologists scientists logistics experts and business administration professionals <p> <p>Recognized as one of Americas top large company employers we are a values and ethics driven organization that puts peoples safety and wellbeing first Regardless of your role or where you serve at HII youll find a supportive and welcoming environment competitive benefits and valuable educational and training programs for continual career growth at every stage of your career <p> <p><b>Together we are working to ensure a future where everyone can be free and thrive<b> <p> <p>Todays challenges are bigger than ever and the nation needs the best of us Its why were focused on hiring developing and nurturing our diversity We believe that diversity among our workforce strengthens the organization stimulates creativity promotes the exchange of ideas and enriches the work lives of all our employees <p> <p>All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin physical or mental disability age or veteran status or any other basis protected by federal state or local law <p> <p><b>Do You Need Assistance <b> <p> <p>If you need a reasonable accommodation for any part of the employment process please send an email to <b>buildyourcareerhiicocom<b> and let us know the nature of your request and your contact information Reasonable accommodations are considered on a casebycase basis Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address Additionally you may also call <b>18448498463<b> for assistance Press 3 for HII Technical Solutions<p>
Dev Ops Engineer, Terraform
Company: Planet Technologies
Location: Washington DC
Posted Mar 12, 2024
<p><span>Planet Technologies the Nations leading Microsoft services provider to the public sector is looking for a highly motivated individual to join our growing team as <span><b>DevOps Engineer<b><span> In this role you will be supporting impactful projects that make a difference for our country<span><p> <p><br ><p> <p>Successful candidates possess expert level knowledge and experience in designing migrating and implementing complex solutions as well as experience with migrations inclusive of a hybrid of public cloud and private cloud environments This position will be customerfacing and consist of a variety of delivery of business transformation technology projects as well as providing consulting services for nextgeneration infrastructure solutions and projects as they relate to cloud solutions Ability to work onsite 3 days per week in Washington DC Active <b>Top Secret Clearance<b> is required <p> <p><b>Responsibilities<b> <p><ul><li>Working onsite with Federal customers on their requirements understanding their current environment and performing gap analysis<li> <li>Testing and supporting a pilot of the services<li> <li>Serve as a Subject Matter Expert to both advise senior leadership as well as provide a leadership role to engineers who are technically adapt as you are<li> <li>Manage the continual operations and maintenance of systems operated in the AzureAWS environment through the continual use of DevOps practices<li> <li>Manage the migration of multiple systems from onpremises architectures to Azure based architectures leveraging Microsoft DevOps tool to deploy systems in an AzureAWS environment <li> <li>Manage the continual operations and maintenance of systems operated in the AzureAWS environment through the continual use of DevOps practices<li> <li>Directly interface with the client on a regular basis provide presentations from time to time<li> <li>Producing well written technical detailed articles documents that are tailored specifically to the customers environment objectives and requirements<li> <ul><p><b>Skills Required<b> <p><ul><li>5+ years of comparable experience in a Dev Ops environment ideally working with Terraform<li> <li>Current Microsoft Certification or be able to show proof of working towards obtaining one in the near future<li> <li>Possess excellent communication skills and be able to communicate efficiently and effectively This includes both verbally as well as written communications with particular emphasis on being able to produce well written technical documentation<li> <li>Able to work well with clients and team members of all levels<li> <ul><p><b>Essentials<b> <p><ul><li><b>Education <b>Bachelors Degree preferred<li> <li><b>Experience <b>34+ years<li> <li><b>Clearance Required <b>Active TopSecret Clearance <li> <li><b>Onsite <b>Must be able to work 3 days per week in Washington DC<li> <li>CJ<li> <ul><p> <p><p>Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations Planet has significant experience in deploying business intelligence cloud services unified communications and systems management with an emphasis building deploying and managing custom solutions that transform the business operations of federal government agencies<p> <p><br ><p> <p>Planet Technologies does not discriminate in employment opportunities terms and conditions of employment or practices All qualified applicants will receive consideration for employment without regard to race age gender religious or political beliefs national origin or heritage disability sexual orientation protected veteran status or any characteristic protected by law Federal Agency Clearance Requirements may require up to a 10 year background investigation US Citizenship clearable is required<p> <p><br ><p> <p>Join our highly talented team of Microsoft Certified Masters and MVPs Visit wwwgoplanetcom to learn more<p> <p><p>
Senior Controls Technician
Company: Ocado Group
Location: Washington DC
Posted Mar 11, 2024
<p><strong>Who We Are<strong><p> <p>Ocado is a UK based company admitted to trading on the London Stock Exchange Ticker OCDO It comprises one of the worlds largest dedicated online grocery retailers operating its own grocery and general merchandise retail businesses under Ocadocom and other specialist shop banners together with its Ocado Solutions division<p> <p>The Ocado Solutions division is responsible for providing Ocados innovative advanced robotics technology known as the Ocado Smart Platform OSP to our major retailer clients around the world OSP comprises access to Ocados physical infrastructure solutions running highly efficient warehouse operations for the single pick of products together with the entire endtoend proprietary software applications and advanced robotics required to operate a worldclass online grocery business<p> <p>Our unique proprietary and industryleading technology is set to transform the shopping experience of consumers around the world We have partnered with Kroger to help it redefine the grocery customer experience in the United States through the adoption of the centralized automated model of online retailing provided by the Ocado Smart Platform<p> <p>Come join us as we build our North American team bringing worldclass innovation and technologies to one of the most exciting global markets for ecommerce<p> <p><br ><p><p><strong>What You Will Do<strong><p> <p>The Controls Engineer will report directly to the respective shift assigned Engineering Team Manager with a dotted line to the Regional Systems Delivery Engineers As a Controls Engineer working within the Customer Fulfillment Center CFC the role will provide front line support to the Automation Control team to ensure that control issues including PLC code related issues within our live operational systems are investigated and resolved as quickly as possible<p> <p>Daily Controls Engineer roles may involve<p> <ul><li>Where a hardware fault is identified activate a predefined workaround or make temporary modifications to PLC code to allow the operation to continue<li> <li>Work with the Automation Control team to diagnose and deploy the required code fixes<li> <li>Provide front line issues investigation of live production control systems hardware and software including the use of relevant diagnostic tools such as Profibus Can Bus networks Bar Code Readers<li> <li>Carry out planned maintenance across the site<li> <li>Analyze data and find solutions to improve MHE performance<li> <li>Complete quality inspections to ensure work is completed to a safe standard<li> <ul><p><br ><p><p>The Controls Engineer may be asked to perform tasks as required by management deemed as a reasonable request This job description is a summary of the typical functions of the role not an exhaustive or comprehensive list of possible role responsibilities tasks and duties and is subject to review The responsibilities tasks and duties of the job holder might differ from those outlined in the job description and other duties as assigned might form part of the job<p> <p>The initial 6 to 9 months of employment may involve likely if a new site training and most likely require some travel in order to obtain the training from another site in the US andor UK In the event the operation is undergoing its initial startup the daily responsibilities for this role may be different while supporting the needs of a facility in its initial stages of starting its operations Once the facility is commissioned the roles defined in this job description will become the daily responsibilities for the Controls Engineer<p> <p><br ><p><p><strong>Who You Are<strong><p> <p>To qualify for this position you must meet the following requirements<p> <ul><li>An associates degree in electrical engineering or related discipline or advanced training with a minimum or 5 years experience<li> <li>A minimum of 3 years experience as a controls technician preferably in an automation environment<li> <li>Good technical amp experienced handson ability relating to automation hardware and software<li> <li>A good understanding of PLC control system architecture and field control devices<li> <li>A good understanding of DC motor controls<li> <li>Online code monitoring modification and development with any PLC platform Siemens TIA Portal a plus<li> <li>Experience with SCADA and Siemens HMI systems<li> <li>Experience in a warehouse distribution production or FMCG environment<li> <li>Understanding of Control System Communication Protocols such as WCS and WMS systems<li> <li>Sound analytical skills with an eye for detail good problem solving ability and a practical approach<li> <li>Experience working with computerized maintenance management systems<li> <li>Numerate and PC literate including GSuite and MS Office programs<li> <li>Flexible to working a shiftbased pattern including nights and weekends<li> <ul><p><br ><p><p><em>This role will require flexibility due to the facility being a 247 operation and a shift pattern that will be utilized will require working days nights and weekends<em><p> <p><br ><p><p><strong>Physical Activities <strong><p> <ul><li>Ascending or descending ladders and stairs <li> <li>Moving between worksites to accomplish tasks in tight and confined spaces <li> <li>Remaining in a stationary position often standing or sitting for a prolonged period <li> <li>Adjusting or moving objects up to 30 pounds in all directions Work that includes moving objects up to 100 pounds or more <li> <li>Communicating with others to exchange information <li> <ul><p><br ><p><p><strong>Environmental Conditions<strong><strong><em> <em><strong><p> <ul><li>Low temperatures and noisy environments <li> <ul><p><br ><p><p><strong>Location<strong><p> <p>This position is based at the Frederick MD customer fulfillment center in the USA<strong><strong><p> <p>For a sense of who we are and what we deliver we invite you to explore online to learn more about Ocado Technology and Ocado Engineering which directly support the Ocado Solutions division and take the next step in what will be an amazing career with us<p> <p><strong>Learn about our partnership with Kroger<strong><p> <ul><li>Kroger Bets on Robots With Ocado Deal<li> <li>Meet Ocado Krogers Newest Weapon in Its Grocery Delivery War with Amazon and Walmart<li> <li>Check out this video about our advanced robotics technology<li> <ul><p><br ><p><p><em>Ocado is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin gender religion age disability veterans status or any other classification as required by applicable law<em><p>
Continuous Monitoring (CONMON) Analyst
Company: Gray Tier Technologies, LLC
Location: Washington DC
Posted Mar 12, 2024
<p>Gray Tier Technologies has an exciting opportunity as a Continuous Monitoring ConMon Analyst on our GSMO II IDIQ contracts Joint Service Provider JSP Cyber Security Task Order in Alexandria VA JSP provides a full range of IT products services and solutions and customer services to the Office of the Secretary of Defense OSD Chairman of the Joint Chiefs of Staff CJCS and the Joint Staff JS Director of Administration DA Pentagon Force Protection Agency PFPA Washington Headquarters Services WHS and other OSD offices for them to meet mission and business requirements Through the JSP Cyber Security program JSP performs a wide variety of services and functions required to secure the information security posture for DoD services<p> <p><strong><u>Primary Responsibilities<u><strong><p> <ul><li> Monitor IT systems reauthorization and new systems throughout their life cycle for changes that may impact the security posture of the system<li> <li> Validate updates to the system security plans and the Plan of Actions and Milestones POAampM in the security assessment and management tool to reflect changes to the IT system<li> <li> Validate that controls applicable to the automated ConMon reviews are properly implemented as part of the corresponding Risk Management Framework RMF package in Enterprise Mission Assurance Support Service eMASS <li> <li> Utilizes business intelligent tools to develop ConMon capability and integration with RMF<li> <li> Participate contribute and provide information as part of Step 0 and other steps of the RMF process and data call information and provide assistance in kickoff meetings if assessments are needed <li> <li> Design develop maintain execute and improve a comprehensive ConMon program based on the organizational ConMon strategy <li> <li> Perform continuous assessments of all security controls for all Information Systems IS under the purview of the organization <li> <li> Perform automatedmanual security control monitoring of the IS and provide IS and Security Control Status Reports Develop and maintain standard ConMon plan templates for ISs <li> <li> Maintain the status for automated and manual security controls and identify any past due for assessment and validation<li> <li> Coordinate and facilitate coordination with system administrators Assured Compliance Assessment Solution ACAS administrators Host Based Security System HBSSadministrators etc on issues receiving the acceptable credentialing percentages on scans HBSS data etc<li> <li> Support the system development lifecycle of a Governance Risk and Compliance GRC technical solution within the organization <li> <ul><p><strong><u>Basic Qualifications<u><strong><p> <ul><li> Bachelors degree in ITrelated field and 48 years of IT programproject management experience leading Continuous Monitoring and Vulnerability Management activities<li> <li> 4 or more years with tools such as ACAS HBSS Tanium or Splunk<li> <li> Active DoD Secret or higher program can support up to TSSCI<li> <li> Demonstrates experience with applying compliance standards to large and complex IT environments <li> <li> Demonstrates ability to evaluate the design and effectiveness of controls and standards to ensure compliancy in accordance with the applicable audits and inspections for an organization <li> <li> Demonstrates level understanding of vulnerabilitiesweaknesses across complex IT environments and ability to understand applicability of security standards across technologies <li> <li> Demonstrates experience with communicating and coordinating at a functional and senior government <li> <li> Demonstrates experience with data analysis and developing work products to enable government risk based decisions<li> <li> Demonstrated experience with the development and execution of knowledge management best practices and the automation of knowledge management frameworks in order to enhance processes and procedures related to the management of the ConMon Program<li> <li> Demonstrates experience with the development and coordination of guidance and work products related to issues tracking management plan of actions and milestones and ensuring transparency of vulnerabilities within an organization<li> <li> DoD 8570 IAT Level II certification<li> <ul><p><u><strong>Preferred Qualifications<strong><u><p> <p>ACAS HBSS andor Tanium certifications or ability to obtain<p>
Lead Product Manager (LPM) (2 positions), McLean, VA
Company: Appian Corporation
Location: Washington DC
Posted Mar 12, 2024
<div> <p>Here at Appian our core values of Respect Work to Impact Ambition and Constructive Dissent amp Resolution define who we are In short this means we constantly seek to understand the best for our customers we go beyond completion in our work we strive for excellence with intensity and we embrace candid communication These values guide our actions and shape our culture every day When you join Appian youll be part of a passionate team thats dedicated to accomplishing hard things<p> <div> <p><u>P<u><u>osition<u> Leader to design and develop new Appian product features by planning and prioritizing feature backlog for one or more major product areas Operate as Product Owner within one or more scrum teams to drive execution of product vision and delivery of highquality features collaborating with stakeholders to understand market demand to generate and get buyin on product visionpriorities Lead releaseplanning effort for one or more teams planning and executing multiple iterations of feature delivery both within and across releases Initiate new major product offering and demonstrate feature increments at spring review meetings Mentor junior Product Owners for efficacity and career growth Crosscollaborate with other Appian departments and mentor less experienced Product Managers<p> <p><u>Requirements<u> Masters in CS MIS Eng Eng Mgmt or related + min 3 year exp in job offered or as Product Manager or EngineerBusiness Technical Analyst or similar or in lieu of the employer will accept Bachelors in CS MIS Eng Eng Mgmt or related + min 8 years in job offered or as Product Manager or EngineerBusiness Technical Analyst or similar<p> <p>Appian is an Equal Opportunity Employer<p> <div> <p><strong>Tools and Resource <strong><p> <ul><li><span>Training and Development During onboarding we focus on equipping new hires with the skills and knowledge for success through departmentspecific training Continuous learning is a central focus at Appian with dedicated mentorship and the FirstFriend program being widely utilized resources for new hires <span><li> <li><span>Growth Opportunities Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education This commitment ensures that employees have access to a holistic range of development opportunities<span><li> <li><span>Community Well immerse you into our community rooted in respect starting on day one Appian fosters inclusivity through our 8 employeeled affinity groups These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company<span><li> <ul><p><strong>About Appian<strong><p> <p>Appian is a software company that automates business processes The Appian AIPowered Process Platform includes everything you need to design automate and optimize even the most complex processes from start to finish The worlds most innovative organizations trust Appian to improve their workflows unify data and optimize operationsresulting in better growth and superior customer experiences For more information visit appiancom Nasdaq APPN<p> <p><strong>Follow Appian<strong><strong> <strong>Twitter LinkedIn<p> <p><em>Appian Corporation is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age genetic information or any other characteristic protected by law Further Appian will not discriminate against applicants for inquiring about discussing or disclosing their pay or in certain circumstances the pay of their coworker<em><em> <em><em>Pay Transparency Nondiscrimination<em><em> Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws<em><em><em><p> <p><em>If you need a reasonable accommodation for any part of the employment process please contact us by email at ReasonableAccommodationsappiancom and let us know the nature of your request and your contact information Requests for accommodation will be considered on a casebycase basis Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address<em><p> <p><em>Appians Privacy Policy<em><em> <em><em> <em><p> <div>