Customer Satisfaction Jobs in Washington DC
40,701 open positions · Updated daily
Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Technical Architect (Top Secret Clearance)
Company: Appian Corporation
Location: Washington DC
Posted Mar 12, 2024
<div> <p>Here at Appian our core values of Respect Work to Impact Ambition and Constructive Dissent amp Resolution define who we are In short this means we constantly seek to understand the best for our customers we go beyond completion in our work we strive for excellence with intensity and we embrace candid communication These values guide our actions and shape our culture every day When you join Appian youll be part of a passionate team thats dedicated to accomplishing hard things<p> <div> <p>Are you looking to combine your passion for technology with your penchant for strategic problem solving Appian Customer Success is obsessed with great customer outcomes We deliver missioncritical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field<p> <p>Appian is looking for an Architect to scale Appians technical solutions and enable Appians delivery teams As an Appian Architect you will be a key technical leader within Appians Customer Success team as well as a trusted technical advisor to Appians clients In this role you will define leading integrated solutions that use Appians platform technology to support our customers unique mission areas <p> <p>You will maintain an awareness of market forces and trends lead the design and development of innovations and offerings that address customers demands and continue to position as a leader You will consult and advise our customers on their programs and projects driving quality and innovation The ideal candidate will combine excellent technical product and business skills to make our customers and partners successful And have experience working with BPM andor business systems<p> <p><em>This role is based at Appians Headquarters in McLean VA Employees hired for this position are required to withhold Government Security Clearances and will have the opportunity to work in a flexible hybrid environment If you are not already located in the surrounding McLean VA area your willingness to relocate will be a contingency for this position<em><p> <p><strong>To be successful in this role you will<strong><p> <ul><li>Advise customers on the technical design architecture and implementation of Appian solutions on a customers private cloud or onpremise hosting solution andor integrating Appian government cloud offerings with the customers infrastructure<li> <li>Support the sales cycle through the creation of highvalue differentiated solutions based on Appians technology that integrates and defines program and project management disciplines with a compelling technical solution and delivery roadmap<li> <li>Present and vet integrated solutions and complex technical concepts and designs to our customers and other audiences<li> <li>Support customers on the configuration testing deployment and operations of Appian applications following agile delivery methodologies and Appian best practices<li> <li>Work with clients on all aspects of their program to drive technical success and efficiency including advising of development practice program management and governance and delivery automation version control configuration management and other DevSecOps and Infrastructure Automation practices<li> <li>Lead the definition and development of Appian Customer Success innovations and offerings in order to support leading Appian delivery capabilities and bring together emerging requirements and practices from our customers and industry<li> <li>Collect and review technical challenges with a team of architects and distill into common best practices and common solutions<li> <li>Support the development and review of whitepapers and presales solutioning and proposals<li> <ul><p><strong>Basic qualifications<strong><p> <ul><li><strong>An Active Government Clearance Top Secret and above without any limitations is required for this opening<strong><li> <li>Ability and interest to maintain an Active TSSCI Clearance CI or FSP with the ability and willingness to perform work within cleared facilities SCIF work is required<li> <li>Bachelors degree in Computer Science Engineering or a related field<li> <li>At least 5 years of experience advising customers on design and implementation of government cloud computing platforms and at least 10 years of multitier application design and architecture<li> <li>Experience with architecting secure cloud based hosting solutions for federal customers using Amazon AWS Google Cloud Platform GCP andor Microsoft Azure Leadership experience designing architecting or delivering one or more enterpriselevel cloud environments eg C2S JWICS GovCloud etc<li> <li>Experience authoring federal proposals and whitepaper is required<li> <li>In depth experience managing federal programs and projects and leading IT delivery using agile frameworks tooling and methodologies including Scrum and SAFe<li> <li>Experience accelerating IT solution under the federal governments Risk Management Framework is preferred<li> <li>Experience with designing and implementing DevSecOps pipelines and Infrastructure Automation frameworks using toolsets like Jenkins Puppet Ansible SaltStack Cucumber JMeter and Fitnesse preferred <li> <ul><div> <p><strong>Tools and Resource <strong><p> <ul><li><span>Training and Development During onboarding we focus on equipping new hires with the skills and knowledge for success through departmentspecific training Continuous learning is a central focus at Appian with dedicated mentorship and the FirstFriend program being widely utilized resources for new hires <span><li> <li><span>Growth Opportunities Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education This commitment ensures that employees have access to a holistic range of development opportunities<span><li> <li><span>Community Well immerse you into our community rooted in respect starting on day one Appian fosters inclusivity through our 8 employeeled affinity groups These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company<span><li> <ul><p><strong>About Appian<strong><p> <p>Appian is a software company that automates business processes The Appian AIPowered Process Platform includes everything you need to design automate and optimize even the most complex processes from start to finish The worlds most innovative organizations trust Appian to improve their workflows unify data and optimize operationsresulting in better growth and superior customer experiences For more information visit appiancom Nasdaq APPN<p> <p><strong>Follow Appian<strong><strong> <strong>Twitter LinkedIn<p> <p><em>Appian Corporation is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age genetic information or any other characteristic protected by law Further Appian will not discriminate against applicants for inquiring about discussing or disclosing their pay or in certain circumstances the pay of their coworker<em><em> <em><em>Pay Transparency Nondiscrimination<em><em> Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws<em><em><em><p> <p><em>If you need a reasonable accommodation for any part of the employment process please contact us by email at ReasonableAccommodationsappiancom and let us know the nature of your request and your contact information Requests for accommodation will be considered on a casebycase basis Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address<em><p> <p><em>Appians Privacy Policy<em><em> <em><em> <em><p> <div>
Senior Analytics Engineer
Company: Rocket Money
Location: Washington DC
Posted Mar 12, 2024
<p><p> <p><strong>ABOUT ROCKET MONEY🔮<strong><p> <p>Rocket Moneys mission is to empower people to live their best financial lives Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money ultimately giving them a leg up on their financial journey<p> <p><strong>ABOUT THE TEAM<strong><strong> 🤝<strong><p> <p>Analytics Engineers at Rocket Money further our mission by helping our company understand our users and products We build data models that allow the entirety of the company to uncover how our customers are interacting with our products generate cashflows and traverse our user experiences We work with our product and engineering teams to understand the data our applications generate model it in useful understandable ways and make that data available for efficient insight generation We have a strong preference for team players that are comfortable collaborating across teams know how to generate understanding from data and can deliver solutions in conjunction with product and engineering teams<p> <p><strong>ABOUT THE ROLE<strong><strong> 🤹<strong><p> <p>In this role you will<p> <ul><li>Be the owner of data models that enable financial reporting companywide selfservice analytics and interfaces with company partners<li> <li>Work within interdisciplinary teams to help deliver product features enable product analytics and experimentation through accurate and timely data modeling of customer data and enable efficient product operations<li> <li>Deeply understand how data is generated through effective work with engineering teams Make sure that the changes we make in our product are properly reflected in data models<li> <li>Continuously iterate and improve upon Rocket Moneys analytics and data engineer infrastructure Create and execute plans to improve the way our team works<li> <li>Consistently and accurately expose data models to end users in selfservice analytics tools like Looker in conjunction with data analysts and data scientists Enable efficient operation of all analytics tools<li> <li>Aid the development of operational data science models by working with data scientists to engineer efficient and accurate feature engineering and model training pipelines<li> <li>With our data engineering and infrastructure team define good practices for and efficiently source new data from a variety of sources both internal and external<li> <li>Help partners outside of Rocket Money source and understand our data to enable profitable relationships<li> <ul><p><strong>ABOUT YOU 🦄<strong><p> <ul><li>You have 6+ years of working in the analytics stack within a fast paced environment and are familiar with the growing set of analytics tooling solutions<li> <li>Expert grasp of common SQL dialects<li> <li>You have 3+ years of production experience with dbt particularly CICD or some other SQL templating language used to manage production analytics data models<li> <li>Familiarity with other tools in our data stack particularly BigQuery and Looker are highly desired<li> <li>You are obsessively detail oriented and organized<li> <li>You have an irresistible urge to understand the complexities of the data youre working with You love the puzzle of jumping into a messy data problem and peeling back the layers until youve figured out how everything works<li> <li>Its second nature for you to break down a complex problem into specific tasks and create a plan for how to tackle those tasks You feel comfortable taking the initiative to get started on a project and are not afraid of asking for help if you hit a road block<li> <li>You have extensive experience with automated testing You see automated testing and documentation as one of the keys to scaling<li> <li>You are a strong written communicator You are used to working in tickets and sprints<li> <li>You have experience partnering with analytics teams business stakeholders and engineers to deliver analytics solutions to business problems You are confident in your ability to speak with both technical and nontechnical teams<li> <li>You find it enjoyable working with engineers to define data models that enable both efficient operation of applications and capture the data necessary to enable analytics and data science use cases<li> <ul><p>Bonus points if<p> <ul><li>You have experience working with accounting or financial data including working with data that powers enterprise accounting systems<li> <li>You have strong data engineering skills but prefer the challenge of serving analytics users via value add data modeling<li> <ul><p><br ><p><p><strong>WE OFFER <span>💫<span><strong><p> <ul><li>Health Dental amp Vision Plans<li> <li>Competitive Pay<li> <li>Matching 401k<li> <li>Unlimited PTO<li> <li>Lunch daily<li> <li>Snacks amp Coffee<li> <li>Commuter benefits<li> <ul><p>Additional information Salary range of $130000 $170000 + bonus + benefits Base pay offered may vary depending on jobrelated knowledge skills and experience<p> <p>Rocket Money Inc is an Affirmative Action and Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability<p> <p>Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records<p>
UX/UI Web Designer
Company: SAIC
Location: Washington DC
Posted Mar 12, 2024
<p><b>Description<b> <p> <p>SAICs Core Creative Multimedia Production is seeking an <b>UXUI Web Designer <b>to join our team and provide support to an uptempo creative environment for an Intelligence Community IC customer located in <b>Northern VA<b> As an UXUI Web Designer you will work in a dynamic production environment and assist with defining customer requirements developing solutions and creating innovative production concepts In this position you will have the opportunity to collaborate with excellence by working with the best in the business grow your technical skills and push the boundaries of your creativity Become a member of our team today to support our efforts and Bring On Tomorrow <p> <p><b>All candidates are required to provide a portfolio prior to an interview<b> <p> <p>Your responsibilities will include the following <p> <ul><li>Designing and developing websites and interactive multimedia applications from concept through deployment<li> <li>Creating user interface designs for applications websites eLearning mobile apps and videos<li> <li>Utilizing modern UXUI guidelines<li> <li>Creating interactive multimedia products such as webbased training games and simulations for a variety of platforms including web and mobile<li> <li>Learning new applications and continuing to develop and expand your technical skills<li> <li>Being a part of a team effort for complex and collaborative multimedia productions where everyone extends their specialties<li> <ul><p><b>Qualifications<b> <p><ul><li>Active TSSCI with Polygraph<li> <li>Bachelors degree in design or developer related field<li> <li>Must demonstrate sophisticated design aesthetic and knowledge of current design trends as well as the desire to innovate<li> <li>Must be highly motivated and have the ability to work independently as well as part of a team<li> <li>Proficient in Adobe Creative Suite eg Adobe Flash Adobe Dreamweaver Adobe Illustrator and Adobe Photoshop<li> <li>Proficient in wire framing and prototyping<li> <li>Experience with HTML5 and CSS<li> <li>Knowledge of programming languages and web platforms such as WordPress JavaScript Bootstrap XML Joomla andor Microsoft SharePoint<li> <li>Experience collaborating with a variety of media specialists such as video editors producers ISDs and web designers to translate client needs into original and engaging multimedia products<li> <ul><p>SAIC accepts applications on an ongoing basis and there is no deadline <p> <p>Covid Policy SAIC does not require COVID19 vaccinations or boosters Customer site vaccination requirements must be followed when work is performed at a customer site<p>
Junior Financial Analyst
Company: Kratos Defense and Security Solutions
Location: Washington DC
Posted Mar 12, 2024
<p>Kratos Defense amp Rocket Support Services is currently seeking a Junior Financial Analyst to support a NAVSEA business financial manager BFM <p> <p>Looking to jump start your career or change profession This position is a great starting point for a career in Government financial management and will provide skills to build on for longterm growth Our Navy clients are always in need of qualified financial managers and we have the staff to assist with the required onthejob training Active DoD Secret Clearance required <p> <p>Duties include but are not limited to the following <p> <ul><li> Daily management of Navy accounts where funds are executed spent to support the Navys ships systems and warfighters <li> <li> Create purchase requisitions and associated statements of work for the disbursement of Navy moneys across several types of funds or appropriations procurement maintenance ship construction etc through the Navy Enterprise Resource Planning NERP System <li> <li> Ensure all purchasing documents comply with NAVSEA policies Track purchase requisitions through a weekly report File purchase documents on network <li> <li> Monitor the status Navy funds through NERP and update weekly and monthly reports obligation phasing plans expenditure phasing plans spend plans briefing slides and ad hoc reports <li> <li> Inquire of warfare center personal the status of funds provided and the estimated obligation and expenditure dates Obtain confirmation that unspent expired funds can be recovered <li> <li> Manage Task Planning Sheets TPSs in the NAVSEA Enterprise Planning System NEPS Review TPSs to ensure compliance with NAVSEA guidelines Inquire of warfare center personal status of TPSs Generate TPS status reports for BFM <li> <li> Create and update training and process documents File documents on network <li> <ul><p>Required Experience and Education <p> <ul><li><strong> Active DoD Security Clearance required <strong><li> <li> Must be a US Citizen <li> <li> 1 5 years financial experience <li> <li> Strong Microsoft Excel skills are required <li> <li> Strong communications skills and customer focus are critical to this role Must be punctual <li> <li> Experience with Navy ERP a plus <li> <li> BABS preferred <li> <ul><p>LIAC1 <p> <p>LIOnsite<p>
Mission Systems Engineer
Company: SAIC
Location: Washington DC
Posted Mar 12, 2024
<p><b>Description<b> <p> <p>SAIC is seeking a <strong>Mission Systems Engineer<strong> with NRO experience to provide Modeling and Simulation MampS and Systems Engineering and Technical Advisory SETA services to a rapidly expanding Government Intelligence Community IC customer This position supports a System Program Office SPO in a technical capacity for planning execution monitoring and oversight of system development and acquisitions that advance the NROs space resiliency posture The Mission Systems Engineer will work in a collaborative team environment supporting systems engineering mission analysis and transition activities to address some of the space communitys most challenging problems <p> <p><strong>Responsibilities may include but are not limited to the following<strong> <p> <ul><li>Perform analysis and evaluations of systems and track resulting metrics<li> <li>Study and analyze a wide variety of interesting and complex problems <li> <li>Assess relevant current and future technologies for insertion <li> <li>Evaluate enterprise verification and validation testing<li> <li>Review and analyze discrepancy reports<li> <li>Assess labor schedules and resources required for integrating testing validating and transitioning systems<li> <li>Capture and document lessons learned and best practices<li> <ul><p><b>Qualifications<b> <p><ul><li>Bachelors Degree in Systems Aeronautical Mechanical Test engineering or scientifictechnical discipline with at least 25 years of relevant experience to include engineering analysis collecting organizing analyzing data andor missionopsground support experience<li> <li>Active TSSCI clearance with Polygraph<li> <li>Effective communication coordination and customer engagement skills<li> <li>Strong written and interpersonal skills<li> <li>Modeling and simulation experience using one or more of the following desired C++ Python R SQL PostgreSQL Linux MATLAB VBA or STK<li> <li>Ability to work in a fast paced dynamic and team environment<li> <ul><p>SAIC accepts applications on an ongoing basis and there is no deadline <p> <p>Covid Policy SAIC does not require COVID19 vaccinations or boosters Customer site vaccination requirements must be followed when work is performed at a customer site<p>
Windows System Administrator
Company: Applied Insight LLC
Location: Washington DC
Posted Mar 12, 2024
<p>Job Description <p> <p><strong><strong>About Us Innovating to solve realworld problems<strong><strong> <p> <p>Applied Insight enhances the ability of federal government customers to preserve national security deliver justice and serve the public with advanced technologies and quality analysis We work closely with agencies and industry to overcome technical and cultural hurdles to innovation empowering them with the latest endtoend cloud infrastructure big data and cyber capabilities Our expertise in crossdomain and boundary solutions network analytics DevOps and lowtohigh development is unique in our industry We develop and deliver innovative products and applications that are deployed in highly sensitive customer environments and have broad applications for federal missions <p> <p>On joining the Applied Insight team youll be working to solve realworld problems on missions that matter with people who share your passions and encourage your ambition Its vital to us that we hire committed people who are great at what they do We return that commitment by empowering them with the autonomy the support and the tools they need to fulfill their true potential <p> <p><strong>A day in the life just a few of the things you may do on any given day<strong> <p> <ul><li>Administer a Microsoft Windows Server environment 2016 2019 2022 <li> <li>Administering Windows servers in a VMware environment vSphere 70 <li> <li>Install support test and troubleshoot applications <li> <li>Harden and secure Windows servers <li> <li> Implement Group Policy Objects GPOs <li> <li>Windows Server administration of Active Directory <li> <li>Manage DNS and DHCP Services <li> <li>Perform recurring system heath checks <li> <li>Adhere to standardized incident handling and change control procedures <li> <li>Create andor maintain related standards documentation design documentationtemplatesdiagrams and workflow documents to support Server Operations <li> <ul><p><strong>You will excel in this role if you are<strong> <p> <ul><li>Applied Insight is seeking a Windows Engineer to join our Server Operations Team in support of a Federal client A successful candidate will enjoy a fastpaced environment work well independently and with a team and be able to maintain the current Windows Server environment and support modernization projects<li> <ul><p><strong>What we are expecting from you ie the qualifications you must have<strong> <p> <ul><li>Bachelors Degree in a related field additional experience considered in lieu of a degree <li> <li>6 years experience as a Windows System Administrator <li> <li> Demonstrate strong knowledge of PowerShell scripting <li> <li>Demonstrate ability to administer a Microsoft Windows environment 2016 2019 <li> <li>Demonstrate ability to administer Windows servers in a VMware environment <li> <li>Demonstrate vulnerability patching and device hardening <li> <li>Experience modifying and managing Group Policy Objects GPOs <li> <li>Experience administering Windows Active Directory <li> <li>Ability to obtain a public trust clearance <li> <li>Ability to work flexible hours and be oncall <li> <li>Must successfully pass a background check and any additional customer background investigation requirements prior to employment<li> <ul><p><strong>What we are desiring from you ie the nicetohave qualifications<strong> <p> <ul><li>System Administration experience in AWS and VMware Cloud <li> <li>Enjoy a fastpaced environment <li> <li>Possess excellent customer service skills <li> <li>Can work and interact with others in a structured team environment <li> <li> Exhibit accuracy and attention to detail <li> <li>Are an independent problem solver with troubleshooting decision making and analytical skills <li> <li>Require limited supervision Selfmotivated Selfstarter Time management skills <li> <li>Demonstrate ability to install support test and troubleshoot applications <li> <li> Demonstrate knowledge of Identity Management solutions <li> <li>Demonstrate knowledge of digital certificate administration<li> <ul><p><strong>What we will provide in return <strong><strong>Excellent compensation and amazing benefits<strong> <p> <ul><li>Multiple health insurance options which include a PPO plan with ZERO deductibles and an HSA plan<li> <li>401k Immediate Vesting Company matches 100 of the first 3 contributed and 50 of the next 2 contributed<li> <li>Fully paid longterm disability shortterm disability and life insurance<li> <li>Flexible Spending Account options<li> <li>Generous paid time off<li> <li>Flexible work schedules with the ability to bank extra hours for additional time off<li> <li>Government shutdown protection where employees dont have to use leave for up to 3 days out of the year for inclement weather or budget issues<li> <li>Employee centric culture and a belief that we should empower those who are good at what they do and then give them the tools they need to achieve success and grow their career <li> <li>A commitment to learning and growth and easy ways to achieve both including a training budget education assistance mentorship programs and collaborative learning sessions <li> <li>A collaborative environment that fosters communication and an opendoor policy<li> <ul><p>Applied Insight provides equal employment opportunities EEO to all employees and applicants for employment without regard to actual or perceived race creed color religion alienage or national origin ancestry age disability or handicap sex veteran status sexual orientation gender identity or expression genetic information or any other characteristic protected by applicable federal state or local laws<p>
Capture Analyst
Company: ICF
Location: Washington DC
Posted Mar 12, 2024
<p>ICF is seeking a dynamic and innovative Capture Analyst to provide direct support to the Digital Modernization and Experience DMX Group As a vital member of our growth team this role entails collaborating with senior members to develop strategies and foster business growth within our largest and most strategic opportunities <p> <p>Reporting directly to the VP of DMX Capture the Capture Analyst will collaborate with a team of Capture Managers and Directors to execute and monitor capture activities aligned with ICFs Strategic Growth Framework This includes working closely with Growth and Business Development leaders subject matter experts technologists and other stakeholders to identify qualify and advance transformative opportunities while also undertaking essential tasks to sustain and significantly enhance account growth <p> <p>The ideal candidate for this position possesses strong analytical capabilities a growthoriented mindset and exemplary problemsolving skills Candidates must demonstrate exceptional organizational abilities adeptness in project and task management and comfort in operating within a matrix environment An intrinsic motivation insatiable curiosity and eagerness to learn are key attributes we seek coupled with excellent verbal and written communication skills <p> <p><b>This hybrid role offers flexibility requiring at least 2 days per week at our global headquarters in Reston VA Work schedules may vary based on operational demands with periods necessitating daily inperson attendance and others where virtual collaboration predominates <b> <p> <p><b>Key Responsibilities<b> <p> <ul><li>Lead detailed analysis coordination and enablement efforts to qualify and advance highpriority deals in collaboration with the Growth Team<li> <li>Conduct comprehensive market research customer outreach planning competitive analysis and market intelligence gathering presenting findings internally and to executive audiences<li> <li>Develop business cases and executive briefing materials to support capture efforts<li> <li>Facilitate knowledge transfer to capture managers and teams regarding pertinent deal insights and information<li> <li>Assist in teammate identification research and documentation processing<li> <li>Collaborate extensively with crossfunctional teams including market research growth accounts business operations and backoffice teams<li> <li>Support the development and maintenance of dashboards progress reports data analytics and briefings related to pipeline development and account tracking<li> <li>Maintain accountlevel situational awareness and knowledge management<li> <li>Prepare and deliver reports visualizations briefings and presentations<li> <li>Attend relevant customer and industry events sharing insights and fostering connections<li> <ul><p><b>Required Qualifications<b> <p> <ul><li>Bachelors degree<li> <ul><ul><li>3+ years of experience with the federal business development process<li> <li>3+ years of Experience in Federal business development analysis or research roles<li> <li>3+ years of experience in developing and supporting gotomarket strategies<li> <li>Familiarity with CRM systems ideally MS Dynamics<li> <ul><p><b>Preferred Qualifications <b> <p> <ul><li>Proficiency in MS 365 applications including Teams Word Excel PowerPoint and SharePoint<li> <ul><ul><li>Proficiency in conducting qualitative and quantitative research<li> <li>Exceptional written and verbal communication skills<li> <li>Ability to work independently and collaboratively in a fastpaced deadlinedriven environment<li> <ul><p>This role offers an exciting opportunity to contribute to ICFs strategic growth initiatives while enjoying the flexibility of a hybrid work environment We welcome candidates who embody our values of integrity innovation and commitment to excellence <p> <p>LICCI <p> <p>Indeed <p> <p><b>Working at ICF<b> <p> <p>ICF is a global advisory and technology services provider but were not your typical consultants We combine unmatched expertise with cuttingedge technology to help clients solve their most complex challenges navigate change and shape the future <p> <p>We can only solve the worlds toughest challenges by building an inclusive workplace that allows everyone to thrive We are an equal opportunity employer committed to hiring regardless of any protected characteristic such as race ethnicity national origin color sex gender identityexpression sexual orientation religion age disability status or militaryveteran status Together our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals For more information please read our EEO amp AA policy <p> <p>Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals with sincerely held religious beliefs in all phases of the application and employment process To request an accommodation please email icfcareercentericfcom and we will be happy to assist All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations <p> <p>Read more about workplace discrimination rights the Pay Transparency Statement or our benefit offerings which are included in the Transparency in Benefits Coverage Act <p> <p><b>Pay Range<b> There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position The pay range for this position is <p> <p>$7240200 $12308400 <p> <p>Reston VA VA30<p>
Project Executive - DC/Metro - Various Projects
Company: Procon Consulting
Location: Washington DC
Posted Mar 12, 2024
<p>Procon Consulting a fastgrowing professional services firm in McLean VA with expertise in construction management CM project controls constructionrelated technology space planning and facilities management seeks a Construction Project Executive with a minimum of 15 years of experience leading construction project teams for a longterm opportunity in the Washington DC area The Project Executive is responsible for the overall direction completion and financial outcome of complex constructionmanagement projects as well as leading project teams while managing and growing great relationships with clients This position is a senior role and will provide project management oversight on various construction projects and pursuits The successful candidate will work closely with clients stakeholders and construction management project teams and will lead teams of internal and external resources<p> <p><br ><p> <p>This role is ideal for someone with extensive experience in the AEC industry as a team leader and has the ambition to become a future leader within Procon Consulting This role will focus on leading teams and multiple projects and pursuits The Project Executive will be responsible for financial success of projects growing client relationships and resource management across multiple projects The ideal candidate will possess the following skills and requirements<p> <p><b>Qualifications and Skills<b> <p><ul><li>Must have a bachelors degree in engineering architecture construction management or related field<li> <li>Must have a minimum of 15 years experience in the AEC or Construction ManagementOwners Representation field<li> <li>Must have the ability to communicate effectively via written and verbal communication including client focused soft skills and ability to navigate political and difficult situations<li> <li>Proven Leadership skills mentoring and managing staff<li> <li>Must have knowledge of Construction ManagementOwners Representative experience from project inception to closeout<li> <li>Paste experience in the role as lead construction project manager for both federal and private sector commercial construction projects is highly preferred<li> <li>Must have the ability to achieve and maintain financial control and profit goals for projects<li> <li>Must be proficient in all MS Office and Google applications for professional use<li> <li>Must understand construction management procedures<li> <li>Must be proficient in construction critical path method scheduling and able to effectively work with software such as Primavera Project P6<li> <li>Experience in the use of industry project management and controls software such as Microsoft Project Primavera P6 AutoCADD Revit Prolog Kahua etc is highly preferred<li> <li>Must be able to pass background investigation<li> <li>Must be organized timely and customer service oriented<li> <li>Must have extreme attention to detail<li> <li>Must have a strong business sense and ability to lead people<li> <li>Must be fluent in project management principles and how to implement project management principles<li> <li>Must be selfmotivated<li> <li>Flexibility to travel on occasion for project related meetings andor events Occasional travel for business is required<li> <li>Construction management industry certifications such as ASHE CMAA LEED AP CQM PMP etc are highly preferred<li> <li>Active member and participant in industry events and organizations Serving on industry boards is preferred<li> <li><br ><li> <ul><p><b>Responsibilities and Duties<b> <p><ul><li>Lead multiple project teams and projects operationally in each phase including preconstruction construction closeout and postconstruction services<li> <li>Lead teams and train internal staff resources<li> <li>Lead construction management and owners representative duties across multiple projects<li> <li>Adhere to budgetary guidelines quality and safety standards<li> <li>Understand contract requirements and manage project team resources accordingly<li> <li>Provide project planning budgeting and identify resources needed<li> <li>Manage teams resources and develop clear objectivesgoals for each employee<li> <li>Mentor and coach internal construction management staff <li> <li>Maintain team alignment and monitor team performance<li> <li>Serve as liaison for all client communication<li> <li>Cultivate excellent client relationships and manage client expectations<li> <li>Ensure team execution and customer satisfaction<li> <li>Strengthen existing client base and actively participate in business development to generate new clients and business for the firm<li> <li>Lead and generate proposals for new opportunities and pursuits<li> <li>Oversee project setup responsibilities including recruiting vetting and interviewing new personnel<li> <li>Lead strategy for and direct internal resources regarding proposal development for new pursuits and marketing projects<li> <li>Conduct recruiting and hiring and onboarding of new company resources Use industry contacts to find and develop new project team members and company resources<li> <ul><p> <p><p>Benefits<p> <p><br ><p> <p>Interested and qualified candidates please submit a cover letter and a resume<p> <p><br ><p> <p>Procon offers competitive salaries and a comprehensive benefits package including full medicaldental insurance and 401K plan Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race gender age color religion disability veteran status sexual orientation or any other protected factor<p> <p><br ><p> <p>httpwwwproconconsultingcom<p> <p><p>
Graphic Designer
Company: SAIC
Location: Washington DC
Posted Mar 12, 2024
<p><b>Description<b> <p> <p>SAICs Core Creative Multimedia Production is currently seeking a highly motivated <b>Graphic Designer<b> to join our team and provide support to an uptempo creative environment for an Intelligence Community IC customer located in <b>Northern VA<b> As a Graphic Designer you will work in a dynamic production environment and assist with defining customer requirements developing solutions and creating innovative production concepts Put your creativity to work and collaborate with excellence by working with the best in the business In this position you will have the opportunity to grow your technical skills and push the boundaries of your creativity Become a member of our team today to support our efforts and Bring On Tomorrow <p> <p><b>All candidates will be required to provide a portfolio prior to an interview<b> <p> <p>Your responsibilities will include the following <p> <ul><li>Drawing on diverse perspectives to solve design problems and drive effective solutions<li> <li>Translating ideas into compelling visuals and motion graphics<li> <li>Collaborating closely with others and applying feedback to improve and evolve work<li> <li>Working collaboratively to build relationships and accomplish tasks through formal and informal channels<li> <ul><p><b>Qualifications<b> <p><ul><li>Active TSSCI with Polygraph<li> <li>Bachelor of Science or Bachelor of Arts degree in Fine Arts Graphic Design or equivalent experience<li> <li>Experience in Adobe Creative Suite eg Photoshop Illustrator and InDesign<li> <li>Some experience with andor knowledge of motion design eg Adobe After Effects and Adobe Premiere Pro<li> <li>Strong creative portfolio demonstrating good use of typography gridbased design white space and color theory<li> <li>Experience conceptualizing designing and creating highly effective graphics<li> <li>Excellent visual design skills in addition to enhancing them with motion<li> <li>Must be up to date with the latest design trends techniques and technologies<li> <ul><p>SAIC accepts applications on an ongoing basis and there is no deadline <p> <p>Covid Policy SAIC does not require COVID19 vaccinations or boosters Customer site vaccination requirements must be followed when work is performed at a customer site<p>
Dog Walker
Company: Wanderpups
Location: Washington DC
Posted Mar 12, 2024
<p><span><span><br ><strong>Wanderpups<strong> is a veteran and womanowned dog walking company in Washington DC We are rooted in animal advocacy and committed to providing excellent pet care for all animals who cross our paths We are looking to hire people who align with our values of compassion integrity and professionalism<br >We also have a strong belief in worklife balance You will not take work home with you we do not offer weekend services <span><span><p> <ul><li><span><span>Professional dog walker working with private dog walks and small groups <span><span><li> <li><span><span>The position has a flexible schedule you will provideupdate us weekly but we would prefer candidates who are consistently available to work during the business week Ideally candidates will be available MONFRI but we have some flexibility on this Our peak hours of business run from 10 am and 4 pm <span><span><li> <li><span><span>If you do not have consistent availability we still encourage you to apply We can benefit from backup coverage andor availability of offpeak work hours early mornings and evenings<span><span><li> <li><span><span>We service Capitol Hill Atlas District Navy Yard and nearby communities<span><span><li> <ul><p><span><span><strong>Compensation<strong><br >$20 $30 hour based on previous payrolls work is paid per walk performed<br >$800 $1800 monthly<br >$9 $10 per 30minute walk before tips or bonuses We work with small groups <span><span> <p><ul><li><span><span>Performance reviews with a potential compensation increase starting at six months <span><span><li> <li><span><span>Bonuses included for offpeak work evenings and holidays and private walks $5 We also have new client referrals new staff member referrals and new client meeting bonuses $15 <span><span><li> <ul><p><span><span><strong>The responsibilities<strong><span><span> <p><ul><li><span><span>Create a safe and positive walking environment for our clients dogs in private and small pack settings <span><span><li> <li><span><span>Follow the clientprovided care instructions including training preferences<span><span><li> <li><span><span>You are a team player with fantastic communication and customer service skills<span><span><li> <li><span><span>Practice time management to ensure ontime arrivals for all assigned visits<span><span><li> <li><span><span>You must provideupdate your availability on a weekly basis via our scheduling app Time to Pet this is a critical step to ensure we always have enough support for our clients <span><span><li> <ul><p><span><span>Please click here to read about ideal candidates and the detailed requirements for this position<br >Please check us out on Instagram<br >Our Yelp and Google pages will show you what our clients say about our work<br ><em>This work will be performed as an independent contractor<em><span><span><p>
Sr Corporate Customer Account Executive
Company: Okta
Location: Washington DC
Posted Mar 12, 2024
<div> <p><span><strong>Get to know Okta<strong><span><p> <p><span><br ><span>Okta is The Worlds Identity Company We free everyone to safely use any technologyanywhere on any device or app Our Workforce and Customer Identity Clouds enable secure yet flexible access authentication and automation that transforms how people move through the digital world putting Identity at the heart of business security and growth <br >At Okta we celebrate a variety of perspectives and experiences We are not looking for someone who checks every single box were looking for lifelong learners and people who can make us better with their unique experiences <br >Join our team Were building a world where Identity belongs to you<p> <div> <p><strong>The Senior Corporate Customer Account Executive Opportunity<strong><p> <p>As an Customer Account Executive focused on growing Oktas current customer base you will be responsible for nurturing and expanding relationships with our existing customers 3001249 employees Your goal is to identify upsell and crosssell opportunities manage account health and understand your customers evolving needs ensuring our clients receive maximum value from our identity and access management solutions and that Okta can grow and retain its customer base<p> <p><br ><p><p><strong>What youll be doing<strong><p> <ul><li>Develop and maintain strong relationships with existing customers to understand their evolving needs and business challenges<li> <li>Develop and execute against an assigned quota and territory plan for current customer base by closing upsell crosssell and connected renewal opportunities<li> <li>Collaborate with product and technical teams to customize solutions that meet customer requirements<li> <li>Demonstrate the value of additional software features or services to customers through presentations<li> <li>Facilitate customer onboarding to new products sold and process sales orders<li> <li>Monitor customer satisfaction and address any concerns or issues promptly <li> <li>Reporting on sales achievement and forecasts<li> <li>Collaborate with New business team to ensure success of customers<li> <ul><p><br ><p><p><strong>What youll bring to the role<strong><p> <ul><li>2+ years of B2B closing sales experience in a SaasCloud environment<li> <li>A proven track record of success selling to mediumsized businesses<li> <li>Prior experience managing a territory based quota<li> <li>Practice presentingrunning demos to Clevel executives<li> <li>Demonstrated experience in collaborating effectively within the GTM ecosystem including but not limited to AEs xDRs SEs RMs CSMs Partners<li> <li>Strong verbal and written communications skills<li> <li>Building relationships with existing customers to push for addon or incremental business<li> <li>Developing account strategies with existing customers<li> <li>Travel to customer sites at least once per month<li> <li>Other travel as needed for company events and team offsites<li> <ul><p><br ><p><p><strong>Preferred experience in any of the following<strong><p> <ul><li>Involvement with ITSecurity sales<li> <li>Located near an Okta office hub or in region<li> <li>BSBA degree<li> <ul><p>LI Remote<p> <div> <div> <div> <p><span>Below is the annual On Target Compensation OTE range for candidates located in California Colorado New York and Washington Your actual OTE which is inclusive of base salary and incentive compensation will depend on factors such as your skills qualifications experience and work location In addition Okta offers equity where applicable and benefits including health dental and vision insurance 401k flexible spending account and paid leave including PTO and parental leave in accordance with our applicable plans and policies To learn more about our Total Rewards program please visit <span><span>httpsrewardsoktacomus<span><span> <br ><span><p> <div> <p>The annual OTE range for this position for candidates located in California Colorado New York and Washington is between<p> <p><span>$198000<span><span><span><span>$242000 USD<span><p> <div> <div> <p> The OTE range for this position for candidates located in the San Francisco Bay area is between<p> <p><span>$198000<span><span><span><span>$242000 USD<span><p> <div> <div> <div> <p><strong><span>What you can look forward to as an Okta employee<span><strong><p> <ul><li><span>Amazing Benefits<span><li> <li><span>Making Social Impact<span><li> <li><span>Fostering Diversity Equity Inclusion and Belonging at Okta <span><li> <ul><p>Okta cultivates a dynamic work environment providing the best tools technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves regardless of where they live Find your place at Okta today httpswwwoktacomcompanycareers<p> <p>Okta is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin ancestry marital status age physical or mental disability or status as a protected veteran We also consider for employment qualified applicants with arrest and convictions records consistent with applicable laws If reasonable accommodation is needed to participate in the job application or interview process please use this Form to request an accommodation<p> <p>Okta is committed to complying with applicable data privacy and security laws and regulations For more information please see our Privacy Policy at httpswwwoktacomprivacypolicy <p> <div>
Senior Project Manager - DC/Metro - Various Projects
Company: Procon Consulting
Location: Washington DC
Posted Mar 12, 2024
<p>Procon Consulting a fastgrowing professional services firm in McLean VA with expertise in construction management CM project controls constructionrelated technology space planning and facilities management seeks a Construction Project Manager for a long term opportunity in the Washington DC area on various projects The candidate will have responsibilities that include but are not limited to construction management quality assurance project controls designbuild architecture and engineering space management facilities management real estate and leasing of complex construction projects This role requires 10+ years of experience in construction management on projects for new construction mechanical systems renovations upgrades or new fitouts The ideal candidate will possess the following skills and requirements<p> <p><br ><p> <p>This role is ideal for someone with experience in the AEC industry and has the ambition to become a future leader within Procon Consulting This role will focus on project management and development centered around leading and managing teams and multiple projects The ideal candidate will possess the following skills and requirements<p> <p><b>Qualifications and Skills<b> <p><ul><li>Experience in the role as lead construction project manager in both federal and private sector commercial construction projects is highly preferred but not required<li> <li>Experience in the role of lead owners representative or on commercial construction projects is preferred but not required<li> <li>Active PMP CCM andor CQM certification credential is highly preferred but not required<li> <li>Excellent verbal and written communication skills with field and office personnel<li> <li>BA or BS degree in construction management architecture engineering or a related field is required<li> <li>Proficiency in the use of Microsoft Office is required<li> <li>Experience in the use of industry project management software such as Microsoft Project Primavera P6 AutoCADD Revit Prolog Kahua etc is preferred<li> <li>Experience with coordinating with project stakeholders contractors architects and engineers during all construction project phases <li> <li>Experience with reviewing design document submittals reviewing cost and schedule estimates collecting preparing and reporting programmatic information<li> <li>Experience with estimating cost verification reviews and project financial management<li> <li>Experience in compiling and management of cost proposals and experience in generating and negotiating change proposals<li> <li>Fluent in project management principles and how to implement project management principles<li> <li>Ability to analyze all relevant projectrelated information and communicate project status and issues effectively in writing and verbally<li> <li>Ability to read and interpret drawings and specifications interpret contract terms and conditions working knowledge of CPM scheduling communication skills intermediate computer skills and leadership skills<li> <ul><p><b>Responsibilities and Duties<b> <p><ul><li>Lead teams and train internal staff resources<li> <li>Lead construction management and owners representative duties across multiple projects<li> <li>Provide onsite construction management duties during mobilization site preparation construction fitout commissioning and occupancy phases<li> <li>Provide support in project planning procurement design management direction project completion client satisfaction and financial outcome of assigned construction projects<li> <li>Interface with clients to define project requirements<li> <li>Review schedule and align project work plan and deadlines with requirements<li> <li>Inspect and monitor onsite processes procedures and systems for compliance with construction drawings security requirements and code compliance<li> <li>Lead and manage the construction quality assurance process<li> <li>Coordinate and monitor the completion of activities in all phases of the project life cycle<li> <li>Monitor and oversee the project design or construction effort to include but not limited to risk management security and safety compliance etc<li> <li>Conduct comprehensive reviews of construction submittals and construction contract documents<li> <li>Provide project administration and contract administration duties including records management <li> <li>Generate well organized professional deliverables including daily field reports <li> <li>Assist the Owner with acquisition planning technical reviews execution and administration Collect requirements prepare SOWs and conduct market research as appropriate<li> <li>Provide technical support on a daily basis to all customers manage electronic documents serves as the liaison for stakeholders and customer groups provide expertise monitor security related issues and maintain a coordinating relationship with the government agency its clients and external partners to include the architectengineers construction contractors and other contractors supporting the government<li> <li>Assist with the transition of projects to those customers responsible for ongoing maintenance of space<li> <li>Assist internal resources with proposal development for new pursuits and marketing projects<li> <li>Assist in hiring and onboarding new company resources<li> <li>Participation in industry events and organizations<li> <li>Occasional travel may be required<li> <ul><p> <p><p>Benefits<p> <p><br ><p> <p>Interested and qualified candidates please submit a cover letter and a resume<p> <p><br ><p> <p>Procon offers competitive salaries and a comprehensive benefits package including full medicaldental insurance and 401K plan Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race gender age color religion disability veteran status sexual orientation or any other protected factor<p> <p><br ><p> <p>httpwwwproconconsultingcom<p> <p><p>