Customer Satisfaction Jobs in Washington DC
40,701 open positions · Updated daily
Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Windows Engineer
Company: Applied Insight LLC
Location: Washington DC
Posted Mar 11, 2024
<p>Job Description <p> <p><strong><strong>About Us Innovating to solve realworld problems<strong><strong> <p> <p>Applied Insight enhances the ability of federal government customers to preserve national security deliver justice and serve the public with advanced technologies and quality analysis We work closely with agencies and industry to overcome technical and cultural hurdles to innovation empowering them with the latest endtoend cloud infrastructure big data and cyber capabilities Our expertise in crossdomain and boundary solutions network analytics DevOps and lowtohigh development is unique in our industry We develop and deliver innovative products and applications that are deployed in highly sensitive customer environments and have broad applications for federal missions <p> <p>On joining the Applied Insight team youll be working to solve realworld problems on missions that matter with people who share your passions and encourage your ambition Its vital to us that we hire committed people who are great at what they do We return that commitment by empowering them with the autonomy the support and the tools they need to fulfill their true potential <p> <p><strong>A day in the life just a few of the things you may do on any given day<strong> <p> <ul><li>Administer a Microsoft Windows Server environment 2016 2019 2022 <li> <li>Administering Windows servers in a hybrid VMware VMC AWS native environment <li> <li>Install support test and troubleshoot applications <li> <li>Harden and secure Windows servers <li> <li>Implement Group Policy Objects GPOs <li> <li>Windows Server administration of Active Directory <li> <li>Manage DNS and DHCP Services <li> <li>Perform recurring system heath checks <li> <li>Adhere to standardized incident handling and change control procedures <li> <li>Create andor maintain related standards documentation design documentationtemplatesdiagrams and workflow documents to support Server Operations <li> <ul><p><strong>You will excel in this role<strong> <p> <ul><li>Applied Insight is seeking a Windows Engineer to join our Server Operations Team in support of a federal client A successful candidate will enjoy a fastpaced environment work well independently and with a team and be able to maintain the current Windows Server environment and support modernization projects<li> <ul><p><strong>What we are expecting from you ie the qualifications you must have<strong> <p> <ul><li>Bachelors Degree in a related field additional experience considered in lieu of a degree <li> <li>8 years experience as a Windows System Administrator <li> <li>Demonstrate strong knowledge of PowerShell scripting <li> <li>Demonstrate ability to administer a Microsoft Windows environment 2016 2019 <li> <li>Demonstrate ability to administer Windows servers in a VMware environment <li> <li>Demonstrate vulnerability patching and device hardening <li> <li>Demonstrate knowledge of Identity Management solutions <li> <li>Experience modifying and managing Group Policy Objects GPOs <li> <li>Experience administering Windows Active Directory <li> <li>Ability to obtain a public trust clearance <li> <li>Ability to work flexible hours and be oncall<li> <ul><p><strong>What we are desiring from you ie the nicetohave qualifications<strong> <p> <ul><li>System Administration experience in AWS and VMware Cloud<li> <li>Enjoy a fastpaced environment<li> <li>Possess excellent customer service skills<li> <li>Can work and interact with others in a structured team environment<li> <li>Exhibit accuracy and attention to detail<li> <li>Are you an independent problem solver with troubleshooting decision making and analytical skills<li> <li>Require limited supervision Selfmotivated Selfstarter Time management skills<li> <li>Demonstrate ability to install support test and troubleshoot applications<li> <li>Demonstrate knowledge of digital certificate administration<li> <ul><p><strong>Additional Comments<strong> <p> <ul><li>Hybrid must be local and be able to go onsite <li> <li>On call 247 <li> <li>Position is primarily performed remotely<li> <ul><p><strong>What we will provide in return <strong><strong>Excellent compensation and amazing benefits<strong> <p> <ul><li>Multiple health insurance options which include a PPO plan with ZERO deductibles and an HSA plan<li> <li>401k Immediate Vesting Company matches 100 of the first 3 contributed and 50 of the next 2 contributed<li> <li>Fully paid longterm disability shortterm disability and life insurance<li> <li>Flexible Spending Account options<li> <li>Generous paid time off<li> <li>Flexible work schedules with the ability to bank extra hours for additional time off<li> <li>Government shutdown protection where employees dont have to use leave for up to 3 days out of the year for inclement weather or budget issues<li> <li>Employee centric culture and a belief that we should empower those who are good at what they do and then give them the tools they need to achieve success and grow their career <li> <li>A commitment to learning and growth and easy ways to achieve both including a training budget education assistance mentorship programs and collaborative learning sessions <li> <li>A collaborative environment that fosters communication and an opendoor policy<li> <ul><p>Applied Insight provides equal employment opportunities EEO to all employees and applicants for employment without regard to actual or perceived race creed color religion alienage or national origin ancestry age disability or handicap sex veteran status sexual orientation gender identity or expression genetic information or any other characteristic protected by applicable federal state or local laws<p>
Director, Technical Manufacturing Solutions
Company: Project Farma
Location: Washington DC
Posted Mar 11, 2024
<p>Project Farma PF is the leading advanced therapy technical operations consulting company in the life science industry We provide biomanufacturing strategy and execution to start up and established gene and cell therapy pharmaceutical and biotechnology companies We are an industry leader in providing project management validation engineering qualitycompliance and consulting services to support our partners in finding groundbreaking treatments and solutions We are committed to advancing manufacturing to achieve operational excellence and accelerate speed to market for nextgeneration medicines Our culture of philanthropy teamwork training and development and commitment is the foundation to our teams and partners longterm success<p> <p>Project Farma is a wholly owned subsidiary of Precision Medicine Group LLC a leading global life sciences company with over 2000 employees<p> <p>The <strong>Director <strong>plays a strategic leadership role with relentless focus on Business Development and organizational growth while ensuring Project Delivery via their own billability as well as training mentoring and coaching their teams in both the evolution and continued operational excellence of Precision for Medicines Manufacturing Solutions practice area Specifically they are responsible for individualized business development activities and organizational growth This role is primarily client facing with individualized billability to ensure the timely delivery of innovative solutions while keeping abreast of market and technology trends in the industry In addition this role is central to identifying and developing resources within the practice area to ensure a high level of expertise performance and client focus to stay ahead of the competition Success in this role requires proven technical expertise combined with business acumen advanced people and teambuilding skills and a consulting mindset to deliver technical and business solutions that align with our<em> <em><strong>Patient Focused and People First<strong> mindset <p> <p><strong> <strong><p> <p><strong>Essential functions of the job include but are not limited to<strong><p> <p><strong> <strong><p> <p><strong>Business Development amp Strategy <strong><p> <p><br ><p><ul><li>Own review present and analyze Business Development Project Delivery and Team Member activities to Leadership<li> <li>Develop implement and execute strategic plans to meet the Manufacturing Solutions business development and growth targets<li> <li>Focus on increasing the market client base and expanding the regional book of business in order to achieve annual growth targets<li> <li>Utilize existing network to procure and land new business for Manufacturing Solutions<li> <li>Develop and implement strategic plans to meet the Manufacturing Solutions practice area goals of client satisfaction business and technical performance and employee engagement<li> <li>Collaborate across the Manufacturing Solutions practice teams to develop solutions for joint business opportunities that meet business objectives<li> <li>Monitor and manage department budgets and planning needs to meet the necessary project requirements<li> <li>Manage new and existing client accounts focusing on project delivery and actively seeking account growth<li> <li>Work with clients businesstechnical leadership to facilitate workflow development project scope development and risk assessment issue resolution and work forecasting and planning<li> <li>Provide direction and innovation in service andor process improvement cost reduction and recommendations for business process optimization<li> <li>Stay current with the latest trends in the biomanufacturing industry and implement strategies that leverage changes in the marketplace into new business opportunities<li> <li>Thorough understanding of our target industries including how each sector works together interdependencies emerging trends and key challenges<li> <li>Maintain business development data within customer relationship management CRM<li> <li>Support strategic creation of cross site cross account business development tools creating a force multiplier impact<li> <li>Attend and represent Manufacturing Solutions at ISPE or other networking events<li> <li>Other duties as assigned by Management<li> <ul><p><br ><br ><p><p><strong>Project Delivery and Team Member Development <strong><p> <ul><li>Build and oversee teams at various client siteslocations to ensure consistency of services compliant with client and Manufacturing Solutions processes and standards and responsiveness to both client and employee requirements<li> <li>Develop and implement employee performance and development plans to meet individual development and growth and overall program goals includes primary responsibility for talent management including overall hiring and termination decisions in collaboration with human resources<li> <li>Direct and manage teams executing projects within the Manufacturing Solutions practice area with overall responsibility for technical solutions cost quality and client satisfaction<li> <li>Lead inspire and engage in strategic succession planning to ensure the readiness of future leaders<li> <li>Lead initiatives and projects by ensuring Team Members understand team and individual goals and responsibilities managing priorities and ensuring timely and highquality completion of work<li> <li>Set and lead project direction and strategy based on client vision and expected outcomes throughout the entire project delivery life cycle without oversight<li> <li>Provide resource planning as well as define project objectives and requirements necessary to structure a project or activity<li> <li>Subject Matter Expert who provides technical direction training career development and performance assessments to ensure highest quality delivery<li> <li>Drive efficiency through team member utilization and support crossaccount crossregion allocations<li> <li>Mentor train and coach team members in client engagement relationship management and leadership<li> <li>Build and maintain high performing teams ensuring successful account management and growth<li> <li>Supports recruitment and talent identification<li> <li>Develop strategies for the success of the service line or geographic target such as planning scheduling estimating monitoring progress measurement risk management training and reporting procedures<li> <li>Provide service line or geographic target forecasting budgeting and reporting<li> <li>Provide direction and ensure solid execution on local CARES initiatives<li> <ul><p><br ><p><p><strong>Qualifications<strong><p> <p><strong> <strong><p> <p><strong><u>Education and Experience Required<u><strong><p> <p><u> <u><p> <ul><li>S or MS in Life Science Engineering Business or related discipline andor comparable military experience<li> <li>A minimum of 1012 years of advanced therapy life science pharmaceutical or biotech experience<li> <li>A minimum of 1012 years of managing highperforming teams<li> <li>A minimum of 7 years business development lead generation or sales experience<li> <ul><p><strong><u>Other Required<u><strong><p> <p><strong> <strong><p> <ul><li>Full COVID19 vaccination is required prior to the employees start date with exceptions for medical and religious accommodations when reasonable<li> <li>Travel up to 50 as needed to fulfill business development opportunities and requirements<li> <li>Experience operating as a trusted strategic advisor to organization decisionmakers on short and longterm organizational initiatives<li> <li>Experience translating client visions to set the direction frame the project provide clarity to direct reports and client and deliver results<li> <li>Proven technicalmanagerial capabilities in developing solutions to engineering and business problems and managing deliverables and client expectations<li> <ul><p><strong><u>Key Competencies<u><strong><strong><u><u><strong><p> <ul><li><strong>Change Management<strong> Anticipate the impact of change identify and communicate the need for change and successfully implement promote and execute the acceptance of change across the organization in alignment with strategic goals and initiatives<li> <li><strong>Strategic Prioritization and Decision Making <strong>Consider multiple options weigh the potential outcomes and risks associated and choose the most appropriate solution Clear understanding of the organizations overall strategy goals and vision and an evaluation of external factors such as market and industry trends and competitor analysis and the potential impact on organizational strategy Commit to and execute strategic priorities in alignment with changing business needs<li> <li><strong>Agility<strong> Identify and progress in an ambiguous complex innovative and constantly changing environment Foster adaptation and value creation through execution of strategic activities in alignment with market and industry trends <li> <li><strong>People Management<strong> Create partnerships build trust and credibility with Team Members Hold Team Members accountable to a high quality of performance customer focus and prioritization of deliverables Retain Team Members through developing their strengths communicating expectations providing mentorship coaching and encouraging and inspiring others<li> <ul><p><br ><br ><p><div> <div> <p>Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets experience and training licensure and certifications and other business and organizational needs The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled At Precision it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case This role is also eligible for a discretionary annual bonus health insurance retirement savings benefits life insurance and disability benefits parental leave and paid time off for sick leave and vacation among other benefits<p> <p>Reasonable estimate of the current range<p> <p><span>$140000<span><span><span><span>$200000 USD<span><p> <div> <div> <div> <p>Any data provided as a part of this application will be stored in accordance with our Privacy Policy For CA applicants please also refer to our CA Privacy Notice<p> <p>Precision Medicine Group is an Equal Opportunity Employer Employment decisions are made without regard to race color age religion sex sexual orientation gender identity national origin disability veteran status or other characteristics protected by law © 2020 Precision Medicine Group LLC<p> <p>If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact Precision Medicine Group at QuestionForHRprecisionmedicinegrpcom<p> <div>
Principal Product Manager, Predictive Analytics
Company: ZoomInfo
Location: Washington DC
Posted Mar 11, 2024
<div> <p>At ZoomInfo we encourage creativity value innovation demand teamwork expect accountability and cherish results We value your take charge take initiative get stuff done attitude and will help you unlock your growth potential One great choice can change everything Thrive with us at ZoomInfo<p> <div> <p><strong><br >ZoomInfo ZI<strong> is how businesses go to market GTM and were on a mission to modernize gotomarket for everyone Powered by realtime data and insights our unified engagement platform helps sales and marketing teams find acquire and grow customers You will lead a team of talented designers engineers marketers and analysts to build the best data product enabling our customers to unlock insights engage customers and win faster<p> <p>This role will own our customerfacing predictive analytics the unique data insights and scoring offerings such as Intent delivered through GenAIpowered App UX and via Data Cube Data as a service You will drive innovative packaging and integration of these scores and insights into our customers ZoomInfo RevOS CRM system and MarTech ecosystem to fuel the daytoday actions of hundreds of thousands of gotomarket professionals<p> <p><strong>What youll do<strong><p> <ul><li><strong>Own Product Lifecycle<strong> Champion products from earlystage ideation through a successful launch and into monitoring and iterative improvements<li> <li><strong>Set Vision and Roadmap<strong> Paint a compelling vision and roadmap for the product ensuring alignment with department and company objectives at every step<li> <li><strong>Customer Engagement<strong> Regularly engage with customers to understand their needs and inform product decisions<li> <li><strong>Define and Analyze Metrics<strong> Identify key metrics implement tracking analyze data and translate insights into highimpact product initiatives<li> <li><strong>Customer Advocate <strong>Promote customercentric culture through exemplary behavior Set the standard for putting users first<li> <li><strong>Lead Teams<strong> Galvanize engineers designers and marketers to ship bestinclass experiences Youre the focal point<li> <li><strong>Stakeholder Updates<strong> Drive alignment across the organization by articulating product strategies with compelling narratives through regular written updates to all stakeholders including executives<li> <ul><p><strong>What you bring<strong><p> <ul><li>Data is your passion Youve built complex data products before and chase the rush of extracting signal from noise and delivering the predictive power to users with simplicity and elegance <li> <li>You thrive when presented with ambiguity You prefer tackling problems with no clear or obvious solution and like to get your hands dirty becoming an expert in what you are trying to solve You have 10+ years of product management experience and are comfortable setting a product strategy roadmap and executing on it<li> <li>Youre a strong written communicator You have a proven track record of clearly and effectively conveying complex product concepts and strategies in writing to various audiences This includes developing compelling product narratives crafting detailed Product Requirement Documents and communicating product roadmaps and release plans across the organization<li> <li>You have a proven track record driving measurable business outcomes in datafocused products You are skilled at rallying teams around key performance indicators tied to company goals and adept at connecting daily work to longterm business impact<li> <li>You have strong product intuition guided by gut feeling but back up those instincts with hard data Your product sense is sharpened by your expertise in leveraging data analytics You live and breathe in tools like Amplitude and Tableau and cant help rolling up your sleeves to write some SQL or Python to understand data better and answer your own questions<li> <li>You are driven to make a major impact on Zoominfos bottom line You build great products to power significant new business opportunities and revenue streams<li> <li>Your True North is delivering an insanely great experience for every customer Turning these insights into product improvements is what fuels you<li> <li>Design gets you energized You perk up when you receive Figma files eager to collaborate with designers on flows and features You love pairing with product designers to bring innovative delightful experiences to life<li> <ul><p><strong>What does success look like<strong><p> <ul><li>You will develop bestinclass Intent and predictive analytics data products resulting in ZoomInfo users discovering and identifying ideal accounts and prospects to nurture and engage with ease<li> <li>Through partnership with Marketing and GTM teams on positioning messaging and release notes users will understand our Intent and Scorings data products and how to use them<li> <li>Engineering and Data Science teams will see you as a trusted partner and enabler to help solve complex problems define requirements and to build metrics to help monitor the efficacy and quality of our predictive analytics data products <li> <li>Customers prospects and the industry will know you as a trusted advisor and partner in understanding how ZoomInfo Intent and predictive scores can help them understand prioritize and engage at the right moment when companies are in the market for their products<li> <ul><p><strong>How we work<strong><p> <ul><li><strong>Be Relentless <strong>We will be relentless when we deliver value to clients when we compete when we run into difficult problems We will outpace and outcompete our competition We are smart clever and resourceful in everything we do Competing with us for the same customers will be a daunting experience<li> <li><strong>Be Entrepreneurs <strong>Entrepreneurs hustle move fast take ownership they have autonomy and make decisions They are accountable but they do not operate in fear they arent afraid to fail They are resilient resourceful and solutionsoriented even when conditions say otherwise We will entrust and expect our leadership and our teams to operate as entrepreneurs<li> <li><strong>Be Experts <strong>Winning for our customers requires that we understand them deeply Winning for our business requires us to be experts in our domain areas Great companies solve complex and costly problems for their customers you cant do this without being an expert in your customers day to day workflow We will demand this level of customer and business expertise from everyone at the company<li> <li><strong>Be Innovators <strong>Innovating is who we are it is how we have gotten here But not just with our product and how we define what GTM means for the future We innovate to be leaner and more efficient in the way we operate we will find ways to drive outcomes no one thought were possible from marketing and lead generation to legal finance and procurement Through innovation we will set a new standard for how great companies operate with discipline<li> <li><strong>Be a Team <strong>We cant win if we act like a random assortment of siloed groups We are one team working together to win We collaborate and lean in to help each other<li> <ul><p><em>All qualified applicants will receive consideration for employment without regard to race color ethnicity religion gender national origin disability and protected veterans status or any other personal characteristic protected by law<em><p> <p>The US base salary range for this position is $164000 $246000 + bonus + equity + benefits<p> <p>Actual compensation offered will be based on factors such as the candidates work location qualifications skills experience andor training Your recruiter can share more information about the specific salary range for your desired work location during the hiring process<p> <p>We want our employees and their families to thrive In addition to comprehensive benefits we offer holistic mind body and lifestyle programs designed for overall wellbeing Learn more about ZoomInfo benefits here <br >LIPS1 LIhybrid LIremote<p> <p><br ><br ><p><div> <p><strong>About us<strong> <p> <p>ZoomInfo NASDAQ ZI is the trusted gotomarket platform for businesses to find acquire and grow their customers It delivers accurate realtime data insights and technology to more than 35000 companies worldwide Businesses use ZoomInfo to increase efficiency consolidate technology stacks and align their sales and marketing teams all in one platform <p> <p>ZoomInfo may use a softwarebased assessment as part of the recruitment process More information about this tool including the results of the most recent bias audit is available here<p> <p>ZoomInfo is proud to be an Equal Opportunity employer We are committed to equal employment opportunities for applicants and employees regardless of sex race age color national origin sexual orientation gender identity marital status disability status religion protected military or veteran status medical condition or any other characteristic or status protected by applicable law At ZoomInfo we also consider qualified candidates with criminal histories consistent with legal requirements<p> <div>
Administrative Coordinator
Company: Crowell & Moring
Location: Washington DC
Posted Mar 11, 2024
<p><b>Job Description<b> <p><p>Crowell amp Moring LLP is an international law firm with offices in the United States Europe MENA and Asia that represents clients in litigation and arbitration regulatory and policy intellectual property and transactional and corporate matters The firm is internationally recognized for its representation of Fortune 500 companies in highstakes litigation and governmentfacing matters as well as its ongoing commitment to pro bono service and diversity equity and inclusion<p> <p><strong><u>Job Summary<u><strong><p> <p>The Administrative Coordinator is accountable for providing administrative support and customer service to the International Trade Group in order to meet critical deadlines within established guidelines<p> <p><strong><u>Job Responsibilities<u><strong><p> <ul><li>Assists lawyers and trade analysts with the finalization and filing of documents at the International Trade Administration ITA and the US International Trade Commission USITC related to US antidumping and countervailing duty ADCVD investigations via agency systems <li> <li>Monitors case developments at both the ITA and USITC<li> <li>Maintains electronic and paper files for ADCVD cases in a clear and organized manner<li> <li>Analyzes identifies monitors and conducts regular internal records management and administrative document archiving reviews and evaluations<li> <li>Under the direction of lawyers or analysts interacts regularly with other law firms vendors and government agency employees<li> <ul><p><b>Qualifications<b> <p><p><strong><u>Knowledge Skills and Abilities<u><strong><p> <ul><li>Intermediate knowledge of MS suite to independently produce quality written communications such as memos slides and standard work documents<li> <li>Intermediate knowledge of MS Excel to independently produce spreadsheets and reports<li> <li>Ability to work independently as well as effectively with others in a cooperative enthusiastic and friendly manner to accomplish position functions and participate in team efforts<li> <li>Ability to exercise sound judgment and discretion as well as perform routine and nonroutine tasks with care attention to detail and efficiency<li> <li>Ability to adapt to changing priorities and maintain a productive and committed work effort while meeting deadlines and managing workload <li> <li>Ability to communicate clearly and effectively both orally and in writing with attorneys staff vendors and external contacts<li> <li>Must possess a thorough command of the English language including excellent spelling grammar and punctuation<li> <li>Ability to provide quality client service to both internal and external contacts regarding nonlegal matters of a routine nature<li> <li>Must possess the interpersonal skills necessary to communicate information with tact and courtesy as well as follow instructions effectively from a diverse group of clients attorneys and staff<li> <li>Ability to work overtime hours as requested<li> <li>Ability to safely lift move and carry items without assistance weighing up to 25 lbs <li> <ul><p><strong><u>Education<u><strong><p> <p>The position requires a High School Diploma or GED AABABS degree or equivalent specialized training a plus<p> <p><strong><u>Experience<u><strong><p> <p>The position requires one 1 year of office experience Legal administrative experience a plus<p> <p><b>Additional Information<b> <p><p>Crowell amp Moring LLP offers a competitive compensation and comprehensive benefits package which includes progressive options such as back up child care wellness programs cultural events and social activities We take great pride in our positive friendly culture that rewards hard work and success at the same time recognizing the importance of family and community service<p> <p>EOE mfdv<br >Crowell amp Moring LLP participates in the EVerify program<p>
Cloud DevOps Engineer
Company: Applied Insight LLC
Location: Washington DC
Posted Mar 11, 2024
<p>Job Description <p> <p><strong><strong>About Us Innovating to solve realworld problems<strong><strong> <p> <p>Applied Insight enhances the ability of federal government customers to preserve national security deliver justice and serve the public with advanced technologies and quality analysis We work closely with agencies and industry to overcome technical and cultural hurdles to innovation empowering them with the latest endtoend cloud infrastructure big data and cyber capabilities Our expertise in crossdomain and boundary solutions network analytics DevOps and lowtohigh development is unique in our industry We develop and deliver innovative products and applications that are deployed in highly sensitive customer environments and have broad applications for federal missions <p> <p>On joining the Applied Insight team youll be working to solve realworld problems on missions that matter with people who share your passions and encourage your ambition Its vital to us that we hire committed people who are great at what they do We return that commitment by empowering them with the autonomy the support and the tools they need to fulfill their true potential <p> <p>Your Mission <strong>Cloud DevOps Engineer for a NextGen AWSBased Development Platform<strong> <p> <p>Enhance your current DevOps skillset by disrupting traditional workflows and processes using AWS technologies You will be an integral part of a team of knowledgeable technologists responsible for helping to build a nationwide cloud presence within the DoD for unclassified software development This is a multifaceted position requiring you to spend time working directly with AWS services and the underlying operating systems themselves to efficiently improve security automation aid collaboration efforts with software engineers and streamline infrastructure processes <p> <p><strong>A day in the life just a few of the things you may do on any given day<strong> <p> <ul><li>Interact with various operating systems applications environments and cloud computing platforms to create IT automation and orchestration activities<li> <li>Use opensource technologies and tools to accomplish specific use cases encountered within the project<li> <li>Use coding languages or scripting methodologies to solve a problem with a custom workflow<li> <li>Collaborate with others on the project to brainstorm about the best way to tackle a complex technological infrastructure security or development problem<li> <li>Perform incremental testing actions on code processes and deployments to identify ways to streamline execution and minimize errors encountered<li> <ul><p><strong><strong>What we are expecting from you ie the qualifications you must have<strong><strong> <p> <ul><li><strong>Active TSSCI Clearance w Polygraph<strong><li> <li>Considerable experience with Windows and Linux operating system environments<li> <li>Expertise with Linux configuration management and system administration<li> <li>Experience with infrastructure scripting solutions such as PowerShell or Python<li> <li>5 years handson technical experience with cloud computing services AWS Microsoft Azure Google Cloud Platform<li> <li>Experience administering and deploying development CICD tools such as Git Jira GitLab or Jenkins<li> <li>Excellent oral and written communication skills with a keen sense of customer service<li> <li>Excellent problem solving and troubleshooting skills<li> <li>Process oriented with great documentation skills<li> <ul><p><strong>What we are desiring from you ie the nicetohave qualifications<strong> <p> <ul><li>AWS Solutions Architect Developer or SysOps Administrator Associate Certification<li> <li>AWS DevOps Engineer Professional Certification<li> <li>HashiCorp Certified Terraform Associate<li> <li>Certified Kubernetes Administrator CKA certification<li> <li>Certified Kubernetes Application Developer CKAD certification<li> <li>Puppet Certified Professional<li> <li>Red Hat Certified Specialist in Ansible Automation<li> <li>Familiarity with agile software development in Go Rust CC++ Java Python or JavaScript<li> <li>Experience with Microsoft Azure cloud services<li> <li>Department of Defense Cyberspace Workforce Management baseline certification<li> <li>Bachelors Degree in Engineering Computer Science Mathematics or related Field An additional 4 years of IT experience can substitute for a BS Degree<li> <ul><p><strong>What we will provide in return <strong><strong>Excellent compensation and amazing benefits<strong> <p> <ul><li>Multiple health insurance options which include a PPO plan with ZERO deductibles and an HSA plan<li> <li>401k Immediate Vesting Company matches 100 of the first 3 contributed and 50 of the next 2 contributed<li> <li>Fully paid longterm disability shortterm disability and life insurance<li> <li>Flexible Spending Account options<li> <li>Generous paid time off<li> <li>Flexible work schedules with the ability to bank extra hours for additional time off<li> <li>Government shutdown protection where employees dont have to use leave for up to 3 days out of the year for inclement weather or budget issues<li> <li>Employee centric culture and a belief that we should empower those who are good at what they do and then give them the tools they need to achieve success and grow their career <li> <li>A commitment to learning and growth and easy ways to achieve both including a training budget education assistance mentorship programs and collaborative learning sessions <li> <li>A collaborative environment that fosters communication and an opendoor policy<li> <ul><p>Applied Insight provides equal employment opportunities EEO to all employees and applicants for employment without regard to actual or perceived race creed color religion alienage or national origin ancestry age disability or handicap sex veteran status sexual orientation gender identity or expression genetic information or any other characteristic protected by applicable federal state or local laws<p>
Technology Enabled Analyst (TS/SCI)
Company: Red Gate Group
Location: Washington DC
Posted Mar 11, 2024
<p><b>Company Description<b> <p><p>At<strong> RED GATE <strong>we do<strong> <strong>everything we can to serve our clients<br >Using the right technical skills unique methodologies best practices and integrated technology we help clients implement bold solutions New approaches to emerging and evolving threats Nontraditional ways to overcome entrenched obstacles Advantage through opportunity If you have a serious challenge or problem we can help you solve it The below job description provides details on how this role will help to serve our clients<p> <p><b>Job Description<b> <p><p>The Red Gate Group is seeking a TSSCI cleared <strong>Technology Enabled Analyst<strong> to support the Defense Threat Reduction Agency DTRA in Reston VA<p> <p>Youll work closely with a diverse set of mission partners to understand their questions and needs Youll write scripts build models and create innovations using the right combination of tools and frameworks that transform disparate data into objective answers to help to inform tactical operational and strategic decision making Youll work with a team of developers to develop solutions into enterprise level applications Join us as we use technical solutions for complex problems across defense intelligence and national security missions<p> <p><strong>Responsibilities<strong><p> <ul><li>Analyze or collect capabilities and intent of potential threat or adversarial actors organizations states and nonstate entities<li> <li>Applies fundamental information systems and data knowledge with one or more intelligence disciplines to one or more elements of the intelligence cycle<li> <li>Applies specific functional knowledge along with workinggeneral industry knowledge to develop or contributes to solutions to a variety of problems of moderate scope and complexity<li> <ul><p><b>Qualifications<b> <p><p><strong>Required Qualifications amp Skills<strong><p> <ul><li>Active TSSCI<li> <li>Experience with intelligence analysis supporting the DoD or an interagency<li> <li>Experience with allsource intelligence analysis<li> <li>Knowledge of intelligence systems domains and analytical tools<li> <li>Ability to use scripting languages including Python R JavaScript HTML VBA Bash or Shell to solve customer requirements<li> <li>Ability to develop highquality deliverables tailored to clients including tactical and strategic levels<li> <li>Ability to manage clean condition and manipulate large data sets for visualization<li> <ul><p><strong>Desired Qualifications amp Skills<strong><p> <ul><li>Experience with JupyterHub and Jupyter Notebook<li> <li>Experience with Apache PIG<li> <li>Experience with tools including Voltron or Attack the Network Tools Suite<li> <li>Experience with SQL REGEX or API Requests<li> <li>Experience with JEMA<li> <li>Ability to collaborate and innovate to solve problems<li> <li>Possession of excellent oral and written communication skills <li> <ul><p><b>Additional Information<b> <p><p>The Red Gate Group Ltd is an Equal OpportunityAffirmative Action Employer The Red Gate Group Ltd considers applicants without regard to race color religion age national origin ancestry ethnicity gender gender identity gender expression sexual orientation marital status veteran status disability genetic information citizenship status or membership in any other group protected by federal state or local law <strong>EEO is the Law<strong><p>
Human Resources Business Partner
Company: Appian Corporation
Location: Washington DC
Posted Mar 11, 2024
<div> <p>Here at Appian our core values of Respect Work to Impact Ambition and Constructive Dissent amp Resolution define who we are In short this means we constantly seek to understand the best for our customers we go beyond completion in our work we strive for excellence with intensity and we embrace candid communication These values guide our actions and shape our culture every day When you join Appian youll be part of a passionate team thats dedicated to accomplishing hard things<p> <div> <p>Appian is seeking an Human Resources Business Partner HRBP to support our growing organization In this role you will be supporting strategic business units within our Product amp Engineering departments Youll be a proactive midlevel consultant and adviser on all things talent strategy<p> <p>Our HRBPs are intertwined in understanding the buzz of the organization while also being able to take a strategic view of where we need to be with our talent and how to get there Specifically you can expect to manage daytoday issues such as employee relations compensation and promotion decisions and driving the agenda for longerrange talent priorities Our team is based in McLean Virginia with additional global offices<p> <p><strong>To be successful in this role you need to<strong><p> <ul><li> <p>Help to develop engage and retain a diverse toptier talent group<p> <li> <li> <p>Prepare reports of the findings present findings to specific audiences and make recommendations to address root cause issues<p> <li> <li> <p>Advise employees and people managers on topics such as workforce shaping performance management talent reviews succession planning development plans reorganizations and employee engagement surveys<p> <li> <li> <p>Coach managers in effective and proactive people management initiatives such as leadership skills training and development organizational design and performance concerns<p> <li> <li> <p>Work closely with leadership to develop career paths and talent mobility plans<p> <li> <li> <p>Understand and mitigate corporate risk associated with relevant employment lawspolicies Advise on leave topics such as ADA FMLA etc <p> <li> <li> <p>Support the broader HR Business Partner community by partnering with other People Team groups including Learning Compensation and Recruiting <p> <li> <li> <p>Provide compensation support including salary planning offcycle salary actions promotions and job relevelingrealignment<p> <li> <ul><p><strong>Some of the tools and resources we will equip you with include<strong><p> <ul><li> <p>Over the last 5 years Appian has been highly invested in building out a worldclass HRBP function and now has a global team each HRBP focused on specific departments Coming on board means that you will be an agent of change during this growth period Well provide you the resources necessary to become a strong leader within the areas you support<p> <li> <li> <p>Well immerse you into our community rooted in respect starting on day one Our community is strong and growing Our <u>affinity groups<u><u> <u>are a great place to start connecting with peers from all across the globe<p> <li> <ul><p><strong>Basic qualifications<strong><p> <ul><li> <p>5+ years of experience in an HR Business Partner role or other strategic HR position<p> <li> <li> <p>Experience with employee relations issues amp performance management<p> <li> <li> <p>Prior work in a tech environment<p> <li> <li> <p>Bachelors Degree<p> <li> <ul><div> <p><strong>Tools and Resource <strong><p> <ul><li><span>Training and Development During onboarding we focus on equipping new hires with the skills and knowledge for success through departmentspecific training Continuous learning is a central focus at Appian with dedicated mentorship and the FirstFriend program being widely utilized resources for new hires <span><li> <li><span>Growth Opportunities Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education This commitment ensures that employees have access to a holistic range of development opportunities<span><li> <li><span>Community Well immerse you into our community rooted in respect starting on day one Appian fosters inclusivity through our 8 employeeled affinity groups These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company<span><li> <ul><p><strong>About Appian<strong><p> <p>Appian is a software company that automates business processes The Appian AIPowered Process Platform includes everything you need to design automate and optimize even the most complex processes from start to finish The worlds most innovative organizations trust Appian to improve their workflows unify data and optimize operationsresulting in better growth and superior customer experiences For more information visit appiancom Nasdaq APPN<p> <p><strong>Follow Appian<strong><strong> <strong>Twitter LinkedIn<p> <p><em>Appian Corporation is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age genetic information or any other characteristic protected by law Further Appian will not discriminate against applicants for inquiring about discussing or disclosing their pay or in certain circumstances the pay of their coworker<em><em> <em><em>Pay Transparency Nondiscrimination<em><em> Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws<em><em><em><p> <p><em>If you need a reasonable accommodation for any part of the employment process please contact us by email at ReasonableAccommodationsappiancom and let us know the nature of your request and your contact information Requests for accommodation will be considered on a casebycase basis Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address<em><p> <p><em>Appians Privacy Policy<em><em> <em><em> <em><p> <div>
Product Manager II
Company: Alarm.com
Location: Washington DC
Posted Mar 11, 2024
<p><span datacontrast=auto>Alarmcom is the leading cloudbased platform for smart security and loT The meaningful work we do gives property and business owners peace of mind helps them conserve energy and water and keeps them connected to loved ones and their businesses <span><span dataccpprops=> <span><p> <p><span datacontrast=auto>Do you excel when you are in the middle of a challenging project Thrive when things get complex If you are someone who wants to work on interesting technologies and develop awardwinning consumer products while working with smart and collaborative team members Alarmcom is for you <span> <span dataccpprops=> <span><p> <p><span datacontrast=auto>Very few companies give you the opportunity to work across as broad a range of technologies as Alarmcom As a member of the Energy Manaement and Home Automation team youll work to create new user experiences for homeowners and for professional installers across iOS Android and web Youll also get handson with technology tied to those UIUX flows including ultralow power IoT RF edge computing marketleading automation protocols and machine learningdriven big data analytics On top of that Alarmcom offers a friendly culture with smart and productive coworkers who are committed to delivering an outstanding experience<span><span dataccpprops=> <span><p> <p><strong><span datacontrast=none>RESPONSIBILITIES<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=none>As a Product Manager II you will be expected to<span><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=none>Be the goto subjectmatter expert for your product areas Have extensive knowledge of how our dealers and their customers use our products based on firsthand experience installing troubleshooting and using them<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=none>Manage a variety of stakeholders both internally and externally ensuring their needs are met despite competing demands on team resources<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=none>Utilize clear analytical thinking and communication that aligns project teams on the most critical next steps at each point in a products lifecycle<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=none>Motivate teams to deliver their best work and release products with minimal timeline slip while maintaining an unwavering commitment to delivering an excellent customer experience<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=none>Do whatever is needed to drive product support across its life cycle including writing product specifications testing new features soliciting customer and dealer feedback creating documentation including marketing materials overseeing quality assurance efforts and supporting existing products<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=none>Disseminate information based on a detailed understanding of how our home automation functionality works including lowlevel firmware operation cloudbased data aggregation and information distribution to user interfaces and third parties <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=7 dataarialevel=1><span datacontrast=none>Ensure revenue customer satisfaction and adoption goals are met for your projects<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=8 dataarialevel=1><span datacontrast=none>Work with engineering support sales and highprofile partners to resolve product issues<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=9 dataarialevel=1><span datacontrast=none>Plan the gotomarket strategy for new products collaborate with engineering sales supply chain and other teams educate stakeholders and deliver product presentations<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=10 dataarialevel=1><span datacontrast=none>Conduct market research and outline proposals for delivering new product lines<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=11 dataarialevel=1><span datacontrast=none>Develop and maintain strong relationships with Alarmcoms technology partners all while identifying new players for our team to partner with that add value to our platform while minimizing additional overhead<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=12 dataarialevel=1><span datacontrast=none>Champion enhancements to existing products that drive enduring platform value<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=13 dataarialevel=1><span datacontrast=none>Other duties as assigned <span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=none>REQUIREMENTS<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=5 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=none>23 <span><span datacontrast=none>years in product management with a track record of managing and launching successful products<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=5 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span dataccpprops=>Strong interest in UI and UX development for a variety of user types <span><li> <li dataleveltext= datafont=Symbol datalistid=5 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=none>Proven ability to successfully lead multiple projects simultaneously in a fastpaced environment<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=5 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=none>Strong quantitative analytical and critical thinking abilities<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=5 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=none>Excellent written and oral communication skills featuring attention to detail without losing sight of overarching objectives and whats truly important<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=5 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=none>Passion for consumer technology and interest in developing a deep understanding of complex products and technologies<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=5 datalistdefnprops= dataariaposinset=8 dataarialevel=1><span datacontrast=none>Effective computer skills eg Outlook Excel PowerPoint<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=5 datalistdefnprops= dataariaposinset=9 dataarialevel=1><span datacontrast=none>General knowledge of business economics andor finance <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=5 datalistdefnprops= dataariaposinset=10 dataarialevel=1><span datacontrast=none>Strong academic performance with a BE BS BA or other more advanced degree<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto>Experience in the following areas is a plus<span><span dataccpprops=> <span><strong><p> <ul><li><span datacontrast=none>User interface design <span><li> <li><span datacontrast=none>JIRA and Confluence <span><li> <li><span datacontrast=none>Webmobile development<span><li> <li><span datacontrast=none>Electrical engineering <span><span datacontrast=none>computer programming computer networking RF technologies cellularwireless technology math and statistics home security systems customer service HVAC systems and smart home automation <span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto><span><strong><p> <p><strong>WHY WORK FOR ALARMCOM<strong><p> <ul><li><strong>Collaborate with outstanding people<strong> We hire only the best Our standards are high and our employees enjoy working alongside other high achievers<li> <li><strong>Make an immediate impact<strong> New employees can expect to be given real responsibility for bringing new technologies to the marketplace You are empowered to perform as soon as you join the Alarmcom team<li> <li><strong>Gain well rounded experience<strong> Alarmcom offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business<li> <li><strong>Focus on fun<strong> Alarmcom places high value on our team culture We even have a committee dedicated to hosting a standout holiday party happy hours and other fun corporate events<li> <li>Alarmcom values working together and collaborating in person Our employees work from the office 4 days a week<li> <ul><p><strong>COMPANY INFO<strong><p> <p>Alarmcom is the leading cloudbased platform for smart security and the Internet of Things More than 76 million home and business owners depend on our solutions every day to make their properties safer smarter and more efficient And every day were innovating new technologies in rapidly evolving spaces including AI video analytics facial recognition machine learning energy analytics and more Were seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them <p> <p>For more information please visit <strong>wwwalarmcom<strong><p> <p><strong>COMPANY BENEFITS<strong><p> <p>Alarmcom offers competitive pay and benefits inclusive of subsidized medical plan options an HSA with generous company contribution a 401k with employer match and paid holidays wellness time and vacation increasing with tenure Paid maternity and bonding leave companypaid disability and life insurance FSAs wellbeing resources and activities and a casual dress work environment are also part of our outstanding total rewards package<p> <p><strong>Alarmcom is an Equal Opportunity Employer<strong><p> <p>In connection with your application we collect information that identifies reasonably relates to or describes you Personal Information The categories of Personal Information that we may collect include your name governmentissued identification numbers email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment or future positions recordkeeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company policies<p> <p><strong>Notice To Third Party Agencies<strong><br >Alarmcom understands the value of professional recruiting services However we are not accepting resumes from recruiters or employment agencies for this position In the event we receive a resume or candidate referral for this position from a thirdparty recruiter or agency without a previously signed agreement we reserve the right to pursue and hire those candidates without any financial obligation to you If you are interested in working with Alarmcom please email your company information and standard agreement to RecruitingPartnershipsAlarmcom<p> <p><strong><span datacontrast=auto><span><strong><p>
Federal Account Director
Company: Zayo
Location: Washington DC
Posted Mar 11, 2024
<p><b>Company Description<b><br >Zayo provides missioncritical bandwidth to the worlds most impactful companies fueling the innovations that are transforming our society Zayos 141000mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers Zayos communications infrastructure solutions include dark fiber private data networks wavelengths Ethernet and dedicated Internet access Zayo serves wireless and wireline carriers media tech content finance healthcare and other large enterprises<br >This Federal Account Director will have RampR for selling into amp supporting US Federal Government Agencies Defense amp Intel Federal System Integrators Defense Contractors and Federal Small Businesses The successful candidate will formulate robust account strategies that result in broadstrong customer relationships as well as sales of Data and Communications Infrastructure solutions into amp across their assigned customer base with the expectation of meetingexceeding monthly quarterly amp annual sales goals The ideal candidate has a strong understanding of the communications infrastructure space with the ability to work on large complex deals applying a consultative and trusted advisor approach <br ><b>Qualifications<b><br ><p><ul><li>Bachelors degree or equivalent from a fouryear University MBA preferred<li> <li>5+ years selling into the US Federal Government<li> <li>Experience selling into the Department of State<li> <li>5+ years selling into the Department of Defense amp Intelligence Community<li> <li>5+ years selling within the communications infrastructure space<li> <li>Strong understanding of Federal contracting<li> <li>Existing understanding of amp relationships within the Federal Technology ecosystem <li> <li>Previous experience working for or with holders of the GSA Networx GSA EIS amp DISA GNS contract vehicles<li> <li>Ability to obtain a US Government clearance<li> <li>Demonstrated success and consistency in achieving targeted sales goals<li> <li>Exceptional customer service and relationship building and maintaining skills<li> <li>Thorough understanding of account management and the strategic selling process<li> <li>Effective problem solving leadership and interpersonal skills<li> <li>Excellent time management and organizational skills<li> <li>Knowledge of the Microsoft amp Google Suites of Products along with Salesforce<li> <li>Ability to travel approximately 3050 of the time<li> <ul><p><br ><b>Responsibilities<b><br ><p><ul><li>Generate sales revenue by actively promoting Zayo Network products and services to targeted account base<li> <li>Present proposals and manage customers though the sales process<li> <li>Maintain current business relationships with customers securing existing revenue on longterm commitments<li> <li>Apply knowledge of customers industry and services to achieve revenue targets Identify initiate contact with and qualify potential customers<li> <li>Track analyze and report on sales performance and activities in Zayos CRM tool and other reporting tools<li> <li>Develop accurate and timely forecasts of sales opportunities<li> <li>Develop and maintain records of customer activity for reporting of sales and forecasts<li> <li>Provide accurate and timely information to management<li> <li>Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met<li> <li>Participate in the creation and delivery of highlevel facetoface sales presentations that demonstrate the latest Zayo products and services<li> <li>Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems<li> <li>Keep abreast of the competitive landscape and emerging technologies in order to best position Zayo in the marketplace<li> <li>Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision<li> <ul><p><br ><b>Benefits Rewards amp Wellness<b><br ><p><ul><li>Excellent Health Dental amp Vision Insurance<li> <li>Retirement 401k Savings Plan<li> <li>Fitness membership discounts<li> <li>Generous paid time off policy including paid parental leave<li> <ul><p><br >Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state provincial or local laws<br >This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>
Capture Strategist
Company: Govini
Location: Washington DC
Posted Mar 11, 2024
<p><span>Company Description<span><p> <p><br ><p> <p><span>Govini builds software that accelerates the Defense Acquisition Process The Ark Govinis flagship product combines commercial data and artificial intelligence into applications that solve challenges across the entire spectrum of Defense Acquisition including Supply Chain Science and Technology Production Sustainment and Modernization With the Ark the Acquisition community eliminates slow manual processes and gains the ability to rapidly imagine produce and field critical warfighting capabilities The Ark transforms Defense Acquisition into a strategic advantage Govini has offices in Arlington Virginia and Pittsburgh Pennsylvania<span><p> <p><br ><p> <p><span>Job Description<span><p> <p><br ><p> <p><span>We are seeking a collaborative and driven Capture Strategist to join our GotoMarket team You will immerse yourself in Govinis technology offerings to create compelling proposal submissions for competitive wins in the federal market The Capture Strategist will act quickly to understand the customers needs and deliver pointed proposals that highlight our unique value proposition in accelerating the Defense Acquisition process <span><p> <p><br ><p> <p><span>In order to do this job well you must have hawkeyed attention to detail and a passion for delivering professionalgrade proposals within rapid turnaround times You love to write as much as you love to win The ideal candidate can work crossfunctionally throughout the organization to assemble the necessary internal team to deliver winning proposals You have the confidence to advise internal stakeholders and sales professionals on persuasive writing techniques and industry best practices <span><p> <p><br ><p> <p><span>This position is a fulltime inoffice role at our headquarters location in Arlington Virginia<span><p> <p><span>This role may require up to 10 travel <span><p> <p><b>Scope of Responsibilities<b> <p><ul><li>Lead or support the drafting of compelling and compliant responses to Government Requests for White Papers Information Quotes and Proposals as well as market research materials that shape and win contracts for Govinis SaaS platform<li> <li>Participate in the analysis of opportunities with sales marketing and clientfacing teams to create a winning proposal strategy and themes<li> <li>Prepare the response outlines and delegate responsibilities within the internal team and teaming partners<li> <li>Lead all proposal development reviews and executefacilitate proposal revisions<li> <li>Elicit clarifying information from government procurement officials throughout the process and remain current on all amendments and modifications<li> <li>Tailor technical response content to fit customer requirements<li> <li>Simultaneously manage multiple responses by balancing milestones and due dates<li> <li>Ensure responses convey the proper key messages value propositions and differentiators<li> <li>Develop new and leverage existing content as needed for proposal responses<li> <li>Assist in monitoring federal websites to identify new business opportunities and updates to current pursuits<li> <li>Diligently maintain CRM and other internal tracking systems to assist in prospecting opportunity management forecasting client communications contracts activities and tasks<li> <li>Provide aboveandbeyond support to the Account Leads and Sales team in executing documentation related to all of Govinis major contract vehicles<li> <li>Serve as a trusted goto resource for the Sales team in solving problems throughout the contracting process and the reliable author for documentation and written artifacts across the entire sales cycle from early stages through close<li> <ul><p><b>Qualifications<b> <p><ul><li>US Citizenship is required<li> <p><br ><p> <div><u>Required Skills<u><div> <li>Bachelors degree required<li> <li>2+ years of experience in endtoend capture and proposal management including RFIs RFPs RFQs related to the Department of Defense andor other national securityoriented federal departments and agencies<li> <li>Strong understanding of the federal acquisition process including FAR DFAR the range of RFx source selection evaluation criteria compliance matrices and standard terms and conditions<li> <li>Excellent communication skills with a strong emphasis on writing and editing<li> <li>Previous experience writing proposals for a SaaSbased company or related technology organization<li> <li>Strong programproject management skills including the ability to handle multiple competing priorities in a fastpaced environment and meet deadlines with minimal supervision or administrative support<li> <li>Ability to work in a fastpaced team environment<li> <li>Impeccable attention to detail<li> <li>Ability to execute against tight deadlines<li> <p><br ><p> <div><u>Desired Skills<u><div> <li>Current possession of a US security clearance or the ability to obtain one with our sponsorship<li> <li>Experience in or exposure to the nuances of a startup or other entrepreneurial environment<li> <li>Masters degree preferred<li> <li>Experience with GovWin preferred<li> <li>Salesforcecom experience preferred<li> <ul><p> <p><p><span>We firmly believe that past performance is the best indicator of future performance If you thrive while building solutions to complex problems are a selfstarter and are passionate about making an impact in global security were eager to hear from you<span><p> <p><br ><p> <p><b>Govini is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law<b><p> <p><p>
Delegate Tracker
Company: DNC
Location: Washington DC
Posted Mar 11, 2024
<p><span>From August 1922 2024 Democrats from all over the country will gather together in the City of Chicago to participate in the Democratic National Convention where we will nominate President Joe Biden and Vice President Kamala Harris for reelection The Democratic National Convention Committee DNCC is assembling a diverse team with skills in community engagement event logistics finance operations IT and more The DNCC team will oversee and deliver on all aspects of the planning and execution of this Convention from housing the delegates to convening Platform Committee meetings to producing the Conventions live programming which will be seen by hundreds of millions of people around the world<span><p> <p><br ><p> <p><br ><p> <p><span>The Delegate Tracker is responsible for the day to day tasks associated with the Office of the Secretarys Convention Delegate Tracking Operation for the 2024 Democratic National Convention Ideal candidates should be detail oriented be familiar with basic database management and have proven organizational skills and the ability to foster relationships quickly The position is based in Washington DC and will relocate to Chicago two to four weeks prior to the Convention This is a fulltime temporary position that will end no later than September 13 2024 <span><p> <p><br ><p> <p><b>REPORTING STRUCTURE <b> <p><ul><li>Convention Delegate Trackers report to the Deputy Director of the Secretarys Office and Special Projects Manager for the DNCC<li> <ul><p><b>KEY RESPONSIBILITIES <b> <p><ul><li>Support all aspects of the Office of the Secretarys Convention Operation<li> <li>Work with State Parties to compile accurate convention participant information in a timely manner<li> <li>Create and maintain effective methods of communications with the staff of the State Parties<li> <li>Assist with the production of the Temporary and Final Rolls of Delegates and Alternates to the National Convention <li> <li>Serve as a liaison with national convention participants for the Secretarys Offices certification system<li> <li>Work with the Secretarys Office staff to produce the Temporary and Final Rolls of Delegates and Alternates to the National Convention<li> <li>Staff the needs of the Convention Standing Committees<li> <li>Will staff the whip and boiler room operations during the National Convention<li> <li>Assist in any way the business of the national convention including but not limited to the standing committees of the convention the roll call and other duties as assigned <li> <p><br ><p> <ul><p><b>QUALIFICATIONS <b> <p><ul><li>Up to 1 year experience working in political committees campaigns meeting planning or nonprofit organizations preferred<li> <li>Accurate data entry skills and experience with shared databases <li> <li>The ability to be creative when it comes to solving problems and using the resources you have available to you<li> <li>Strong communication skills and the ability to solve problems calmly and diplomatically<li> <li>The ability to juggle multiple tasks at once and prioritize accordingly<li> <li>Demonstrated customer service skills with particular attention to detail and the ability to meet strict deadlines <li> <li>Experience directing volunteers is desirable<li> <li>Be ready to work extraordinarily hard<li> <ul><p> <p><p><span>TRAVEL<span><p> <p><span>This job will require occasional travelless than 10<span><p> <p><br ><p> <p><span>WORK ENVIRONMENTPHYSICAL DEMANDS <span><p> <p><span>The DNCC will mainly operate out of the Headquarters Office but will also maintain a number of satellite offices and additional venues All of these spaces are professional office environments and will require the operation of office equipment such as computers phones and copy machines This position mainly uses an assigned workstation but may require movement or maintaining a stationary position for short or long periods of time Employees may be asked to do tasks requiring dexterity or lifting items weighing up to 10 lbs All employees may request a reasonable accommodation to perform their job tasks <span><p> <p><br ><p> <p><span>ANTICIPATED START DATE ASAP<span><p> <p><br ><p> <p><span>JOB LOCATION Washington DC<span><p> <p><br ><p> <p><span>FLSA ELIGIBILITY This is a nonexempt position under the FLSA and is eligible for overtime for hours worked in excess of 40 hours per week<span><p> <p><br ><p> <p><span>SALARY amp BENEFITS The anticipated starting salary for this position is $51000 The DNCC offers a benefits package that includes medical dental and vision insurance Flexible Spending Accounts and disability and life insurance <span><p> <p><br ><p> <p><br ><p> <p><br ><p> <p><p>
Senior Director of Analytics (Remote)
Company: M3USA
Location: Washington DC
Posted Mar 11, 2024
<p><b>Company Description<b> <p><p>M3 is the global leader in digital solutions in healthcare We work with a range of sectors including healthcare life sciences pharmaceuticals biotechnology and charities services provided to these sectors include market research medical education programs promotional programs clinical development job recruitment and clinic appointment services M3 has grown by more than 20 yearonyear for the past 15 years achieving over 1 billion dollars in revenue annually<p> <p>Founded in 2000 with startup investment capital from Sony M3s mission is to make use of the internet to increase as much as possible the number of people who can live longer and healthier lives and to reduce as much as possible the amount of unnecessary medical costs Key achievements of M3 Inc include<p> <ul><li>Named in Fortunes 2020 Future 50 list ahead of Facebook and Amazon<li> <li>Ranked in Forbes 2020 Global 2000 list of the worlds largest public companies<li> <li>M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index<li> <li>Listed in Forbes Asias 200 Best Over a Billion in 2019<li> <li>In 2020 M3 founded the M3 Stop COVID19 Fund and pledged one billion yen to support COVID19 related initiatives<li> <ul><p>M3s legacy lies in the power of trusted physician platforms Around the world M3 organizations leverage these highly engaged digital communities to deliver medical education job placement and market research to improve global patient outcomes<p> <p>Due to our continued growth we are hiring for a<strong> Senior Director of Analytics<strong><strong> <strong>at <strong>M3 USA<strong><p> <p><strong>Business Unit Mission<strong><p> <p>At the core of our mission is the relentless pursuit of pioneering data products and actionable insights that serve as catalysts for business growth and innovation We are dedicated to harnessing the power of advanced analytics particularly AI and machine learning to decode complex challenges and unlock transformative opportunities Our approach is deeply rooted in understanding the unique needs of our customers ensuring that our solutions not only provide clarity but also drive strategic decisionmaking As we craft stateoftheart data tools our focus remains on usability ensuring that both technical and nontechnical stakeholders can harness their potential Collaboration and continuous learning form the bedrock of our culture empowering every team member to contribute towards our overarching vision By staying attuned to the evolving landscape of the clinical trials market and upholding the highest ethical standards we aim to deliver sustainable forwardthinking solutions that position our business at the forefront of industry advancements<p> <p><b>Job Description<b> <p><p>As the Sr Director of Analytics you will play a pivotal role in harnessing the power of data to drive our organizations strategic objectives This position is centered around transforming data into actionable insights ensuring that every decision made is informed purposeful and aligned with our goals<p> <p>You will be responsible for developing and executing a comprehensive analytics strategy with a particular focus on creating innovative data products tailored for clinical trials Your leadership will be crucial in the establishment of a new analytics department setting its direction and ensuring its success<p> <p>Your prior experience in developing dashboards for marketing and operations will be a key asset as will your familiarity with the latest analytics products languages and AI technologies Beyond technical knowhow your role will demand a collaborative approach strong communication skills and the ability to lead and inspire a team<p> <p>This position offers a unique opportunity to shape and influence our analytics endeavors ensuring that data remains a central pillar in our decisionmaking processes and contributes to the ongoing success and growth of our business<p> <p><strong>Essential Duties and Responsibilities<strong><p> <p>Including but not limited to the following<p> <ul><li><strong>Product Vision and Strategy<strong> Define and communicate the product vision and strategy ensuring alignment with organizational goals and market needs<li> <li><strong>Product Development<strong> Oversee the development of the product ensuring it meets quality functionality and user experience benchmarks<li> <li><strong>Stakeholder Management<strong> Engage with stakeholders including customers team members and executives to gather feedback and ensure product alignment with expectations<li> <li><strong>Market Analysis<strong> Analyze market trends competitor products and customer needs to inform product strategy and development<li> <li><strong>Product Roadmap<strong> Develop and manage the product roadmap prioritizing features and enhancements based on strategic alignment and ROI<li> <li><strong>Team Leadership<strong> Lead and mentor the product team fostering a collaborative and innovative environment<li> <li><strong>GotoMarket Strategy<strong> Develop and implement strategies to launch and promote the product to the target market<li> <li><strong>Performance Metrics<strong> Monitor and analyze product performance metrics ensuring continuous improvement and alignment with objectives<li> <ul><p><b>Qualifications<b> <p><ul><li>Bachelors Degree in Data Science Computer Science or related field<li> <li>10+ years experience in Data Analytics<li> <li><strong>Strategic Thinking<strong> Ability to formulate and communicate a compelling vision and strategy for the product<li> <li><strong>Leadership<strong> Strong leadership and team management skills to guide the product team effectively<li> <li><strong>Communication<strong> Excellent communication skills to convey product strategies and updates to diverse stakeholders<li> <li><strong>Market Insight<strong> Deep understanding of the market customer needs and competitive landscape<li> <li><strong>Decision Making<strong> Ability to make informed decisions that align with the product and organizational strategy<li> <li><strong>Analytical Skills<strong> Ability to analyze data and metrics to inform product decisions and strategies<li> <li><strong>Customer Focus<strong> A strong focus on customer needs and experiences in developing and refining products<li> <ul><p><b>Additional Information<b> <p><p><strong>Benefits<strong><p> <p>A career opportunity with M3USA offers competitive wages and benefits such as<p> <ul><li>Health and Dental<li> <li>Life Accident and Disability Insurance<li> <li>Prescription Plan<li> <li>Flexible Spending Account<li> <li>401k Plan and Match<li> <li>Paid Holidays and Vacation<li> <li>Sick Days and Personal Day<li> <ul><p>M3 reserves the right to change this job description to meet the business needs of the organization<p> <p>LIJM1<p> <p>LIRemote<p>