Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Staff Product Designer - Unified Service Platform
Company: Gusto, Inc.
Location: Remote
Posted Dec 02, 2025
The role is for a Staff Product Designer to join Gusto's Unified Service Platform team and help redefine customer support experiences using AI. The team aims to build AI-driven solutions that transform customer touchpoints into efficient and delightful experiences. The role involves designing intuitive customer support experiences, collaborating with cross-functional teams, and staying updated with AI advancements.
Director of Customer Operations – Fast Growing DTC Brand (Supplements)
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is a fast-growing wellness brand seeking a Director of Customer Operations to lead and transform their 40+ person global customer service team. The role involves managing a high-volume CS operation, implementing systems to improve metrics, and driving performance standards. MNY Ventures offers a high-trust culture, autonomy, and the opportunity to build something world-class.
Site Reliability Engineering Manager
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Site Reliability Engineering Manager to lead a high-performance team in a distributed environment. The role involves leading a team, representing the IS team to stakeholders, organizing internal projects, mentoring engineers, and ensuring proper team focus on priorities and deliverables.
VP of Customer Experience – High-Growth Supplement Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is a fast-growing health supplement company seeking a customer service leader to manage a 40+ person global team. The role involves rebuilding and enforcing customer service processes, hiring and coaching team members, and owning key performance metrics. The ideal candidate has 5+ years managing large customer service teams in high-growth DTC or subscription businesses, with strong coaching instincts and a data-driven approach.
Lead Product Manager - Platform
Company: Lumos
Location: Remote
Posted Dec 02, 2025
This job description outlines a Lead Platform Product Manager role focused on developing core identity governance services, collaborating with engineering and security teams, and building scalable systems for enterprise customers. It emphasizes platform ownership, data aggregation, API design, and cross-team collaboration.
Lead Product Marketing Manager
Company: Apollo.io
Location: Remote
Posted Dec 02, 2025
This job description outlines the responsibilities and requirements for a Lead Product Marketing Manager role at Apollo, emphasizing cross-functional collaboration, ownership mindset, and strategic initiatives across the customer lifecycle. The position demands expertise in GTM strategy, product positioning, and data-driven decision-making to drive growth and customer engagement.
Silicon Alliances Ecosystem Development Manager
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a global distributed team. The role of a Silicon Alliances Ecosystem Development Manager involves working with semiconductor companies to combine open source adoption with innovative optimizations, developing joint product roadmaps, and creating go-to-market strategies.
Public Cloud Project Manager
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is hiring a Public Cloud Project Manager to manage key Tier 1 Enterprise Public Cloud accounts, collaborate with various stakeholders, and ensure successful project delivery. Canonical offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.
Senior Software Engineer (Full-Stack) - Taxes & Bookkeeping
Company: Found
Location: Remote
Posted Dec 02, 2025
Found is a company supporting self-employed individuals with tools for financial management and security. They are seeking a Senior FullStack Engineer to enhance their bookkeeping and invoicing systems while offering competitive compensation, equity, and flexible work arrangements. The role involves collaborating on product development and improving technical operations.
Customer Service Manager – High-Growth Subscription E-commerce Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is seeking a Customer Service Manager to lead a rapidly growing support team of 40 agents and 5 team leads. The role involves building scalable SOPs, high-precision QA systems, and performance management frameworks. The ideal candidate should have 3-5+ years of experience managing CS teams in high-volume DTC e-commerce or subscription businesses, with direct experience using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe.
Engineering Manager - Managed Services
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They offer a globally remote role for an Engineering Manager to manage a growing engineering team and deliver quality managed services. The company values diversity, offers a distributed work environment, and provides benefits like a personal learning budget and annual compensation review.
Partner Sales Manager - Hewlett Packard Enterprise
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical promotes itself as a leading open source provider with widespread enterprise adoption and global collaboration. The text highlights growth opportunities, key partnerships, and a job opening for a Partner Sales Manager with HPE, emphasizing innovation and open source capabilities.