Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Software Engineer
Company: Podium
Location: Remote
Posted Nov 29, 2025
Podium is seeking a FullStack Software Engineer in Brazil to develop scalable AI-driven systems that modernize dealership communication and transactions. The role involves collaborating across teams, continuously improving the platform, and contributing to a culture of learning and innovation. The company offers a remote-first work environment, generous benefits, and an equal opportunity employer policy.
Senior Product Manager - Analytics
Company: Typeform
Location: Remote
Posted Nov 29, 2025
Typeform is seeking a Senior Product Manager to lead the transformation of their reporting and analytics experience. The role involves owning the strategy and execution of AI-first analytics capabilities to deliver actionable insights and drive long-term revenue growth and customer satisfaction. The ideal candidate will have strong strategic thinking, high ownership mindset, cross-functional collaboration skills, and deep product knowledge in analytics, data visualization, and reporting, especially for SaaS or B2B.
Staff Product Designer - Onboarding
Company: Jane App
Location: Canada
Posted Nov 29, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value collaboration, growth mindset, and flexibility. The company is looking for experienced product UX designers to help improve onboarding and customer experience.
Brand & Service Design Senior Manager
Company: Abbott
Location: USA
Posted Nov 29, 2025
Abbott promotes a positive work environment with career growth opportunities, comprehensive benefits, and a mission-driven focus on healthcare innovation. The role emphasizes leadership in brand design, collaboration across teams, and creating impactful experiences for patients.
Senior Director of Information Security
Company: Netwrix
Location: USA
Posted Nov 29, 2025
This job posting highlights a Senior Director of Information Security role at Netwrix, emphasizing strategic leadership, global security program expansion, and impactful responsibilities. The position requires expertise in security operations, cloud architecture, IAM, and incident response, with opportunities to shape long-term security vision and maintain customer trust. The company values innovation, transparency, and collaboration, offering competitive benefits and career growth.
Sales Development Representative - Twilio.org
Company: Twilio
Location: Remote
Posted Nov 29, 2025
Twilio is seeking a Sales Development Representative to join their team and play a key role in growing their social impact. The role involves lead qualification, net new customer acquisition, and solution selling within nonprofit SMB accounts. The ideal candidate should have experience in selling and closing in the cloud communications platform market, and a deep personal interest in the social impact market.
Applied AI Engineer
Company: Warp
Location: Remote
Posted Nov 29, 2025
Warp is seeking an Applied AI Engineer to accelerate the transformation of how developers interact with technology. The role involves developing innovative predictive AI features, leveraging user-generated content and team data, and collaborating with product and engineering teams to ship iterative improvements. The company offers competitive salary, equity, comprehensive benefits, and a flexible remote-first culture.
Enterprise Account Executive
Company: Neara
Location: France
Posted Nov 29, 2025
Neara is a company that builds 3D physics-enabled digital twins of critical infrastructure networks to help utilities and infrastructure companies assess risks and make smarter decisions. They are recognized as one of TIME's 100 Most Influential Companies 2024 and are backed by leading venture capital investors. Neara is seeking a Strategic Business Development Manager to drive expansion into European markets, focusing on building a business in the local market and navigating the energy transition challenge.
Test Analyst / Senior Test Analyst - Penetration Testing OWASP, Burp Suite
Company: NECSWS
Location: India
Posted Nov 29, 2025
NEC Software Solutions India is a leading provider of end-to-end IT services with 30+ years of experience. They work with diverse industry verticals and have a strong reputation for exceeding customer expectations. The company is seeking a talented Application Penetration Tester to join their growing security team.
Specialist - Community Support
Company: Kickstarter PBC
Location: Remote
Posted Nov 29, 2025
The text describes the role of a Community Support Specialist at Kickstarter, including responsibilities such as answering support tickets, maintaining quality standards, and collaborating with internal stakeholders. The ideal candidate should be based in Singapore, fluent in English and Mandarin, have customer service experience, and possess a positive, solutions-oriented attitude.
Senior Product Manager- ZIO® Hardware
Company: iRhythm
Location: USA
Posted Nov 29, 2025
iRhythm seeks a Senior Product Manager to drive innovation in cardiac health solutions, offering competitive compensation and growth opportunities. The role involves cross-functional collaboration, product lifecycle management, and impactful work in digital health. Benefits include robust healthcare coverage, retirement plans, and a dynamic work environment.
Global Senior Leave of Absence Program Manager
Company: Reddit
Location: Remote
Posted Nov 29, 2025
The job posting is for a Global Sr LOA Program Manager to lead and scale leave of absence, workplace accommodation, wellness, and workers compensation programs. The role involves designing, managing, and optimizing leave and accommodation strategies, ensuring compliance with global regulations, and delivering a best-in-class employee experience. The position requires 8-10+ years of experience, strong knowledge of global leave laws, and proven program management skills.