Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Small Commercial Underwriting Support Specialist
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 25, 2025
The job description outlines a role that provides high-quality customer service to underwriters and agents/brokers. The position involves handling complex account work, solving problems, providing technical support, and leading others. The role requires strong communication skills, attention to detail, and the ability to analyze and solve problems.
Lead Engineer (CRM)
Company: Green Dot Corporation
Location: Remote
Posted Nov 25, 2025
Green Dot Corporation is seeking a Lead Software Engineer to join the CES team and build scalable, secure, and resilient systems that enhance customer experience. The role involves leading the full software development lifecycle, designing and architecting CRM solutions, writing high-quality code, configuring and integrating CRM systems, leading innovation pilots, ensuring solutions meet business needs, tracking project progress, mentoring junior developers, developing testing strategies, maintaining technical documentation, and collaborating with cross-functional teams.
Backend Engineer - Core Technology
Company: Stripe
Location: Remote
Posted Nov 25, 2025
Stripe seeks a software engineer to contribute to critical infrastructure systems, focusing on reliability, scalability, and productivity. The role involves working on distributed systems, developer tools, data platforms, and financial systems while aligning with Stripe's mission to grow the internet's GDP. The position offers autonomy, collaboration, and impact across multiple high-scale teams.
Content Strategist
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 25, 2025
Liberty Mutual's USRM Knowledge Management mission is to deliver accurate, efficient, and contextually relevant knowledge to support frontline employees, strengthen decision-making, and enhance operational performance through advanced technologies like AI. The role focuses on building a best-in-class Knowledge Management capability, requiring deep expertise in KM disciplines and leading complex projects.
Transformation Sr Program Manager SADA
Company: Insight
Location: UK
Posted Nov 25, 2025
The job posting is for a Transformation Senior Program Manager for EMEA Growth and Partnerships at SADA An Insight Company. The role involves building and delivering an expansion roadmap across EMEA, maximizing partnership with Google in the UK, and driving operational excellence. The successful candidate will lead key initiatives, coordinate with leaders, and speak confidently to leaders across SADA and Insight. The role requires significant experience in Google Cloud Partner Management, business program management, or mergers and acquisitions, as well as strong writing and visual articulation skills.
Senior Director - Commerce Product Platform
Company: Twilio
Location: Remote
Posted Nov 25, 2025
Twilio is seeking a Senior Director of Product Management to lead the strategy and roadmap for their Commerce Platform. The role involves setting long-term strategy, building a world-class PM team, and partnering with cross-functional leaders to deliver innovative solutions that fuel Twilio's growth. The ideal candidate should have deep understanding of commerce systems, experience in product and platform ownership, roadmap management, cross-functional partnership, team leadership, and data-driven decision making.
Staff Software Engineer - Backend
Company: Sprout Social
Location: Remote
Posted Nov 25, 2025
Sprout Social is hiring a Staff Software Engineer to join their Engineering team. The role involves working on a tech-giant scale with smaller supportive teams, processing billions of requests and social messages daily. The ideal candidate will have 7+ years of experience in software development, 5+ years in object-oriented programming, and 3+ years leading engineering projects. The company offers a comprehensive benefits program, flexible work arrangements, and opportunities for growth and development.
VP - Product Management (Platform & Signature Experience)
Company: EDB
Location: Remote
Posted Nov 25, 2025
The candidate is seeking a VP of Product Management role overseeing the end-to-end user journey and execution layer of the EDB Postgres AI platform. The role involves leading teams responsible for platform services, hybrid management, telemetry, migrations, and partner marketplace integration. The ideal candidate should have 10+ years of product leadership experience, deep technical fluency in modern database technology and cloud-native architecture, and proven ability to define a world-class user experience for enterprise-grade software.
Assigned Support Engineer
Company: GitLab
Location: Remote
Posted Nov 25, 2025
The role involves providing technical support to GitLab's largest customers, collaborating with various teams to build new features and fix bugs, and troubleshooting complex issues. The Support team is distributed globally and values transparency, collaboration, and the ability to structure work to suit personal life.
Customer Experience Associate
Company: Origin
Location: USA
Posted Nov 25, 2025
Origin is seeking a part-time Customer Experience Associate to join their team and work closely with users and Financial Planners. The role involves providing exceptional support, identifying trends, and gathering customer feedback. The ideal candidate is customer-obsessed, thrives in a fast-paced environment, and aspires to advance their career in the tech industry. The position offers flexible hours, remote work, and opportunities for career progression within the company.
Sr. Technical Project/Program Manager
Company: Fortive
Location: USA
Posted Nov 25, 2025
The text describes a strategic planning and execution role that involves defining program scope, objectives, timelines, and success metrics. The role requires leading cross-functional teams, managing integrated project plans, and ensuring seamless transitions. It emphasizes visionary leadership, robust program frameworks, and collaboration with IT and business leaders to drive transformation initiatives.
Enterprise Account Executive
Company: Elicit
Location: Remote
Posted Nov 25, 2025
Elicit is an AI research assistant that helps researchers make better decisions. The company is hiring an Enterprise Account Executive to expand into complex enterprise environments like life sciences, biotech, and pharma. The role involves owning enterprise deals, managing the sales cycle, tailoring technical value, expanding accounts, shaping the sales motion, contributing to team growth, and being the voice of the customer.