Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Sr. Software Engineer - Backend (Integration Quality)
Company: Zapier
Location: North America
Posted Nov 14, 2025
Zapier is hiring a Sr Backend Engineer to enhance integration quality and automation, emphasizing AI, remote work, and high-impact projects. The role involves improving reliability, mentoring, and collaborating across teams to scale quality improvements.
Corporate Marketing Events Analyst
Company: InvGate
Location: Argentina
Posted Nov 14, 2025
InvGate is a fast-growing SaaS company seeking a Corporate Marketing Project Manager to plan, manage, and coordinate experiential initiatives for internal and external audiences. The role involves coordinating participation in industry events, supporting sales and customer success teams, developing employer branding activities, creating PR initiatives, and contributing to corporate branding. The ideal candidate should have 5+ years of corporate event planning experience and strong critical thinking skills.
Staff Software Engineer - Structure
Company: Webflow
Location: USA
Posted Nov 14, 2025
Webflow is a platform that empowers creators with tools for building and managing websites. It combines visual development, content management, AI-driven personalization, hosting, and analytics. The company seeks a Staff Software Engineer to help empower creators and guide them towards component-first design. Webflow values scalable architecture, exceptional user experiences, and technical depth combined with product vision.
Head of Insights
Company: Leonardo.Ai
Location: Australia
Posted Nov 14, 2025
LeonardoAi is seeking a Head of Insights to build a unified insights function across teams, leveraging data to drive growth and creativity. The role involves shaping metrics, enhancing user understanding, and fostering a culture of data-driven decision-making in a fast-growing AI platform.
Solutions Architect - UiPath
Company: WonderBotz
Location: USA
Posted Nov 14, 2025
This job description outlines a Solutions Architect UiPath role requiring 6-8 years of IT experience, UiPath expertise, and security clearance. The position involves designing automation solutions, collaborating with technical teams, and ensuring compliance with client strategies. It emphasizes teamwork, problem-solving, and certifications while offering competitive compensation and immediate start opportunities.
NOC Team Lead
Company: Twilio
Location: Colombia
Posted Nov 14, 2025
The job posting is for a NOC Team Lead position at Twilio to monitor carrier partner network performance and troubleshoot issues across Voice, SMS, and Identity services. The role involves leading day-to-day operations, acting as an escalation point, overseeing monitoring and alerting, managing reports and documentation, collaborating cross-functionally, driving automation initiatives, and fostering a positive team culture. The ideal candidate should have a proven track record in incident ownership, 8+ years of relevant experience, strong communication skills, and expertise in troubleshooting and reporting tools.
Full Stack Developer
Company: Xenith Solutions
Location: USA
Posted Nov 14, 2025
Xenith Solutions is a small family-focused business that provides superior service to Federal Civilian Defense and Intelligence organizations. They offer unmatched benefits and are seeking a Full Stack Developer with agile methodology experience to join their team in support of a Customs and Border Protection contract.
Senior Regional Account Manager
Company: First Advantage
Location: Singapore
Posted Nov 14, 2025
The position involves building and maintaining relationships with global and regional accounts, identifying upselling opportunities, and achieving high customer satisfaction. The role requires developing and implementing account strategies, collaborating with internal functions, and monitoring competitors. Qualifications include 8-10 years of experience in managing and growing accounts, strong account management skills, and excellent communication abilities.
Technical Operations Manager
Company: Mercury
Location: USA
Posted Nov 14, 2025
This job posting seeks a Technical Operations Manager to lead team transformation, focusing on scalable systems and tech integration. Key responsibilities include team leadership, metric management, and innovation. The role offers competitive compensation and a diverse work environment.
Senior Manager - Governance, Risk, and Compliance (GRC)
Company: D-Wave Quantum
Location: USA
Posted Nov 14, 2025
DWave is seeking a Senior Manager for Governance, Risk, and Compliance (GRC) to lead the company's global risk and compliance strategy. The role involves building and leading the GRC strategy across multiple frameworks, modernizing compliance through automation and data-driven reporting, leading enterprise risk management efforts, overseeing audits and certifications, collaborating with cross-functional teams, and representing DWave in customer and regulatory discussions. The ideal candidate should have a bachelor's degree, 10+ years of experience in GRC, and 5+ years in a leadership role, along with strong knowledge of modern frameworks and regulatory standards.
Conversational AI Designer
Company: TTEC Digital
Location: UK
Posted Nov 14, 2025
TTEC Digital is a company that focuses on coaching clients to ensure their employees feel valued and supported, as they believe exceptional customer experiences begin with empowered employees. They are a Google Cloud Contact Center AI launch partner, delivering AI-powered solutions that transform service and support across voice and digital channels. TTEC Digital is seeking a Conversational AI Designer to design and develop conversational AI solutions using Google CCAI, interface with clients, create sample dialogs and prototypes, and apply concepts related to NLP, sentiment analysis, intent classification, and more.
Named Enterprise Account Executive
Company: Databricks
Location: Italy
Posted Nov 14, 2025
Databricks is seeking a creative Enterprise Account Executive to join their team in Italy. The role involves driving growth, deepening engagement with strategic customer partnerships, and implementing big data and AI transformation goals. The ideal candidate will have experience selling SaaS solutions, working in Big Data or Cloud industries, and driving consumption-based engagement models.