Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Account Executive
Company: ElevenLabs
Location: Japan
Posted Nov 13, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking an Account Executive to scale their business in Japan.
Senior Product Manager - Outage Management
Company: Kraken
Location: USA
Posted Nov 13, 2025
Kraken is a technology company focused on creating a smart sustainable energy system. They are looking for a Senior Product Manager to define how Kraken supports utilities in preparing for managing and communicating during outages. The role involves shaping an integrated suite of AI-powered products and experiences to improve the customer experience for utility partners.
Director of Education (EDU) Sales
Company: Guidebook
Location: USA
Posted Nov 14, 2025
Guidebook is an event management software company that helps organizations create mobile apps for events, campuses, and training. They are seeking a Director of Education Sales to drive revenue growth in the higher education market. The role involves direct selling, strategic leadership, and partnership with marketing and product teams.
Technical Support Engineer
Company: Magnet Forensics
Location: UK
Posted Nov 13, 2025
Magnet Forensics, a global leader in digital forensics, seeks a Technical Support Engineer to join their innovative team. The role involves providing advanced technical support, collaborating with teams, and ensuring customer satisfaction. The company offers competitive compensation, benefits, and a commitment to diversity.
Product Manager - Vertically Integrated Utilities
Company: Kraken
Location: USA
Posted Nov 13, 2025
Kraken is a technology company focused on creating a smart sustainable energy system. They are looking for a Product Manager to define how Kraken supports Vertically Integrated Utilities. The role involves collaborating with teams to deliver client outcomes and business value, making Kraken the platform of choice for utilities.
Technical Quality Specialist
Company: Figma
Location: USA
Posted Nov 13, 2025
The Technical Quality Specialist role at Figma involves troubleshooting complex bugs, collaborating with internal teams, and advocating for quality improvements to enhance the Figma experience for customers. The ideal candidate should have a strong testing background, be comfortable in a fast-paced environment, and demonstrate leadership and technical competence.
Account Manager – Public Sector Sales
Company: Magnet Forensics
Location: UK
Posted Nov 14, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for an Account Manager to manage and grow new and existing customers. The role involves developing territory plans, prospecting for new clients, conducting marketing lead qualification, preparing presentations, managing product trial lifecycle, maintaining accurate sales records, and conducting ongoing customer needs analysis. The company values care, ownership, dedication, and evolution, and offers a competitive compensation range.
Security GRC Program Manager - Third Party
Company: Stripe
Location: USA
Posted Nov 14, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow their revenue. The company's mission is to increase the GDP of the internet. The Security GRC team at Stripe is responsible for various functional areas, including security governance, risk, compliance, and third-party security risk assessment. The Security GRC Program Manager position will have the ability to influence the continuous buildout of the TPSRA program, including developing policies, standards, and processes to support the program.
Senior Sales Engineer
Company: EDB
Location: EMEA
Posted Nov 13, 2025
EDB is seeking a Senior Sales Engineer with experience in relational databases, customer-facing roles, and collaboration. The role involves supporting the sales team in technical aspects, working with internal and external stakeholders, and conducting product proofs of value. Fluency in English and Danish/Swedish is required, along with experience in high availability, scalability, performance tradeoffs, security, and cloud providers like AWS, Azure, or Google Cloud.
Project Manager
Company: Insight
Location: UK
Posted Nov 13, 2025
Insight Enterprises seeks a UC Project Manager to lead digital transformation projects, offering growth opportunities and a supportive work environment with long-term employee retention. The role involves managing complex projects and contributing to team success while aligning with the company's core values of innovation and collaboration.
Growth Marketing Manager - Acquisition
Company: Trafilea
Location: North America,Latin America,Europe
Posted Nov 13, 2025
Trafilea is a consumer tech platform that builds and scales AI-powered, digitally native brands with a global presence. They are seeking a data-driven Growth Marketing Manager to lead acquisition strategies and execution for their fast-growing brands.
Senior Operations Manager
Company: Trafilea
Location: China
Posted Nov 13, 2025
Trafilea promotes innovation and body positivity, seeking a Senior Operations Manager in China with experience in apparel production and cross-functional team management. They offer remote work, growth opportunities, and a supportive environment.