Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Solutions Architect - Automotive
Company: Mapbox
Location: Japan
Posted Nov 13, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation, mapping, and location-aware applications. The company seeks a Solutions Architect in Japan to design and deliver solutions using Mapbox's platform, working closely with customers and internal teams. The role requires technical expertise, business acumen, and strong communication skills.
Sr. Director - Growth Strategy
Company: iHerb
Location: USA
Posted Nov 13, 2025
iHerb is seeking a US market leader to establish a strong brand presence in the competitive yet rewarding US health and wellness market. The role requires a full-stack marketer with entrepreneurial spirit, cross-functional leadership skills, and deep experience in ecommerce growth and operations. The position offers a competitive pay scale and comprehensive benefits package.
Intermediate Site Reliability Engineer - Environment Automation
Company: GitLab
Location: EMEA
Posted Nov 13, 2025
The role of a Site Reliability Engineer at GitLab involves keeping user-facing services and production systems running smoothly by combining software engineering with infrastructure expertise. The ideal candidate should be comfortable debugging Go applications, designing scalable Terraform automation, and automating the lifecycle of many tenant environments. The role focuses on automating the provisioning, configuration, and management of GitLab environments using Terraform, Ansible, and Kubernetes.
Real Property Damage Claims Adjuster
Company: Reserv
Location: USA
Posted Nov 13, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking highly motivated and growth-oriented adjusters to join their team and help build a tech-driven claims organization. The company values diversity, empathy, and transparency, and offers competitive benefits including a generous health insurance package, 401k retirement plan, and work-from-anywhere policy.
Lead Software Engineer - ICHRA
Company: Gravie
Location: USA
Posted Nov 13, 2025
Gravie is a company that aims to improve healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Lead Software Engineer to lead the design, development, and delivery of product features and services for their customer and member web portals. The role involves driving engineering excellence, fostering a high-performing team culture, and providing technical leadership for key initiatives. Gravie offers a unique benefits package and is on a mission to reinvent health benefits for small and midsize businesses.
Senior Software Engineer II, Backend - Customer Journey Product Line
Company: HubSpot
Location: UK
Posted Nov 13, 2025
The Customer Journey Product Line at HubSpot aims to reimagine the customer experience from first interaction to long-term success. The Global Search team, part of this product line, builds and operates backend systems that power discovery, navigation, and contextual recommendations across the platform. The role of Senior Backend Engineer involves designing, building, and maintaining scalable backend services to support global search and discovery experiences.
Quality Assurance (QA) Tester
Company: Guidehouse
Location: USA
Posted Nov 13, 2025
Guidehouse Quality Assurance Testers play a crucial role in ensuring software quality across client engagements. They collaborate with development and business teams, design and execute test plans, and apply automation testing techniques. The position requires a bachelor's degree, 3+ years of testing experience, and familiarity with Agile/Scrum environments. Guidehouse offers a comprehensive benefits package and opportunities for professional growth.
CCaaS Architect - Bilingual French & English
Company: TTEC Digital
Location: Canada
Posted Nov 13, 2025
TTEC Digital seeks a CCaaS Architect to lead AI solutions, emphasizing employee growth and customer experience. The role involves technical leadership and collaboration, with a focus on innovation and diversity.
AI Strategy Consultant
Company: Hightouch
Location: North America
Posted Nov 13, 2025
The AI Strategy Consultant role involves driving marketing strategy and transformation in enterprise organizations using AI agents. The role requires working with a team to deploy new use cases, uncovering impactful use cases, and building relationships with key stakeholders. The position offers a competitive salary range of $170,000 to $200,000 per year.
Sr. Manager, Sales - PubSec
Company: Twilio
Location: USA
Posted Nov 13, 2025
The job posting is for a Senior Manager in Public Sector Sales at Twilio, focusing on growing the company's public sector business in North America. The role involves leading a sales team, developing account strategies, and collaborating with various teams to achieve revenue and social impact goals. The position requires extensive experience in strategic solution selling, public sector roles, and a consultative approach to sales.
Senior Frontend & Mobile Engineer
Company: Snowplow Analytics
Location: UK
Posted Nov 13, 2025
Snowplow is seeking a Senior Frontend and Mobile Engineer to join their Data Products team. The role involves working on a Typescript/React single-page application, mobile tracking SDKs, and code generation tools for iOS and Android. The ideal candidate should have experience in building engaging user experiences, understand web accessibility standards, and have a solid understanding of security threats. Snowplow offers a competitive package, flexible working, generous holiday allowance, and a diverse and inclusive work environment.
Strategic Sales Manager - Photographer Products
Company: Clear Capital | CubiCasa
Location: USA
Posted Nov 13, 2025
The role of Strategic Sales Manager Photographer Products involves onboarding photography companies to CubiCasas platform, providing personalized training, collaborating with internal teams, and ensuring a seamless onboarding experience. The ideal candidate should have 2+ years in account management or related roles, experience working with SaaS platforms, and a customer-first mindset.