Customer Satisfaction Jobs

802,388 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Training Manager

Company: WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC

Location: South Gate, CA

Posted Oct 22, 2025

Modern Facilities: Utilize state-of-the-art dental practice management systems, instruments, and equipment. Modern Offices: Beautiful, state-of-the-art dental…

Cybersecurity Analyst

Company: RelaDyne

Location: Houston, TX

Posted Oct 22, 2025

Bachelor's degree in Cybersecurity, Information Technology, or related field, or equivalent experience. Conduct risk assessments, threat modeling, and security…

Software Engineer, II

Company: eGain

Location: Sunnyvale, CA

Posted Oct 22, 2025

Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

Training Manager

Company: WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC

Location: Whittier, CA

Posted Oct 22, 2025

Professional Growth: Access opportunities for training, development, and mentorship in the dental field. Motivation: Desire for career advancement in the dental…

Digital Software Engineer

Company: MGM Resorts

Location: Las Vegas, NV

Posted Oct 22, 2025

REQUIREMENTS: At least a bachelor’s degree in computer science, Computer Engineering, Engineering, or related field of study and three (3) years of experience…

Training Manager

Company: WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC

Location: Long Beach, CA

Posted Oct 22, 2025

Modern Facilities: Utilize state-of-the-art dental practice management systems, instruments, and equipment. Modern Offices: Beautiful, state-of-the-art dental…

Seasonal Sales Associate and Cashier

Company: HoneyBaked Ham Company

Location: Henderson, NV

Posted Oct 22, 2025

Is a great coach who can identify and develop awesome talent (experience hiring seasonal workers a plus!). Competitive pay, including a discount!

Senior Penetration Tester

Company: Robert Half

Location: Las Vegas, NV

Posted Oct 22, 2025

Proficiency with tools such as Burp Suite, Metasploit, Cobalt Strike, Nmap, Nessus, and custom scripting (Python, PowerShell, Bash).

Pharmacist Consultant

Company: Skilled Nursing Pharmacy

Location: Hayward, CA

Posted Oct 22, 2025

Must maintain a valid driver’s license and be able to move freely among facilities. Knowledge of pertinent state and federal laws, regulations, and survey…

Uniformed Security at Bainbridge Island Retail Location(Sunday- Thursday)

Company: Sound Security Group LLC

Location: Bainbridge Island, WA

Posted Oct 22, 2025

Possess a valid driver's license and reliable transportation. Ensuring the safety and security of guests and employees at local client locations.

Customer Service Representative

Company: Hall's Culligan Water

Location: San Diego, CA

Posted Oct 22, 2025

Accurately document customer interactions and transactions in customer service software. Culligan CSRs spend all their time working in the dealership, more…

Per Diem Pharmacist in Boulder City, NV

Company: RPh on the Go

Location: Boulder City, NV

Posted Oct 22, 2025

This opportunity is ideal for a pharmacist with recent retail pharmacy experience who holds an active Nevada license and is available to work flexible shifts.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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