Customer Satisfaction Jobs

802,388 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Journeyman Electrician

Company: Dynamic Eco Home

Location: Houston, TX

Posted Oct 22, 2025

This role supports solar installation crews in the field, helping maintain efficient workflows and safe job sites while gaining hands-on experience in renewable…

Quality Program Manager

Company: Hyve Solutions

Location: Fremont, CA

Posted Oct 22, 2025

Requires a bachelor's degree in engineering or business. Work with our Supply Chain Managers to release work orders and own those work orders until they are…

Marketing Operations Specialist

Company: CV Resources

Location: United States

Posted Oct 22, 2025

You’ll play a hands-on role in *Marketo and HubSpot campaign setup*, *reporting and analysis in Excel*, and *data management within Salesforce*.

Armed Security Captain

Company: Prosegur

Location: San Antonio, TX

Posted Oct 22, 2025

Valid driver’s license with an acceptable driving record. Prior supervisory or leadership experience in security, law enforcement, or a related field.

Overnight Security/First Responder

Company: LCS

Location: Austin, TX

Posted Oct 22, 2025

Respond to apartment pendant alarm and pull cord emergency calls, and assists as a First Responder as needed. We are looking for associates to provide five‐star…

Unarmed Security Officer - Flex

Company: Prosegur

Location: Santa Clara, CA

Posted Oct 22, 2025

Clean driving record and valid driver license. Interact with clients, visitors, employees, and the public in a professional manner.

Unarmed Security - PT Morning

Company: Platinum Security

Location: San Diego, CA

Posted Oct 22, 2025

Respond promptly and professionally to incidents as needed. At least 1 year of security experience required. \**_*MUST HAVE VALID GUARD CARD AND CPR*_.

Sheet Metal Mechanic

Company: Solar Turbines Incorporated

Location: San Diego, CA

Posted Oct 22, 2025

Layout, fabricate and assemble special field service tools as ordered by Solar and/or customers. Assist weld engineer in developing procedures by setting up and…

Director, Packaging Design, Amazon Devices

Company: Amazon.com Services LLC

Location: Seattle, WA

Posted Oct 22, 2025

Experience working with UX designers and engineering leads to develop packaging designs that are intuitive and fun. 15+ years of creative design experience.

PRN Pharmacist

Company: Manpower

Location: Chandler, AZ

Posted Oct 22, 2025

Active Arizona Pharmacist license in good standing. Oversee record keeping and licensing to maintain compliance with state and federal pharmacy regulations.

Unarmed Security - PT Swing

Company: Platinum Security

Location: San Diego, CA

Posted Oct 22, 2025

Respond promptly and professionally to incidents as needed. At least 1 year of security experience required. \**_*MUST HAVE VALID GUARD CARD AND CPR*_.

Driver- Brooklyn NY

Company: Waste Connections

Location: Brooklyn, NY

Posted Oct 22, 2025

1 year of local route driving experience. Safely operating a garbage truck on specified routes to collect solid waste. Valid Class A or B CDL.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages