Customer Satisfaction Jobs

802,388 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Applications Architect

Company: Robert Half

Location: Philadelphia, PA

Posted Oct 22, 2025

This role involves overseeing the end-to-end technical implementation of database solutions, business layers, and user interfaces while ensuring optimal…

Web Developer

Company: Robert Half

Location: Philadelphia, PA

Posted Oct 22, 2025

Collaborate with the team to refine design elements and ensure a cohesive user experience. Strong design skills with an eye for user-friendly layouts.

Customer Service Specialist

Company: Hard Rock Digital

Location: Las Vegas, NV

Posted Oct 22, 2025

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Project Manager — WWTP (Water / Wastewater Treatment Plant) - Tallahassee

Company: Petticoat-Schmitt

Location: Jacksonville, FL

Posted Oct 22, 2025

Inspire a culture of safety, clarity, and collaboration across field and office teams. Manage all phases of water and wastewater treatment plant construction,…

Refrigeration Service Technician

Company: Avatt Services

Location: San Antonio, TX

Posted Oct 22, 2025

Must possess and maintain a valid state driver’s license. As a Commercial Refrigeration Service Technician you will be performing work in the maintenance,…

Product Specialist

Company: IRIS USA, Inc.

Location: Surprise, AZ

Posted Oct 22, 2025

Occasional exposure to the manufacturing and distribution plant consisting of moving mechanical parts or heavy machinery, vibrations, fumes, unpleasant odors,…

Refrigeration Service Technician

Company: Avatt Services

Location: Austin, TX

Posted Oct 22, 2025

Must possess and maintain a valid state driver’s license. As a Commercial Refrigeration Service Technician you will be performing work in the maintenance,…

Porter - Lincoln park

Company: Levain Bakery

Location: Chicago, IL

Posted Oct 22, 2025

Wash, sanitize, restock dishes, trays, baking tools, and other supplies. Strong attention to detail and high standards for cleaning, maintaining cleanliness in…

TSDS Data Analyst

Company: EDUCATION SERVICE CENTER, REGION 20 [ESC-20]

Location: San Antonio, TX

Posted Oct 22, 2025

Major in education, information systems, data science, or a related field preferred. Proficiency in data analytics tools and methods for developing insights,…

Armed Security Officer

Company: TRI SHIELD SECURITY & INVESTIGATIONS LLC

Location: San Antonio, TX

Posted Oct 22, 2025

*Officer must have own firearm if working commissioned post*. Control traffic and parking by directing visitors. Good working knowledge of security operations.

Email Chat Support

Company: Pacific Construction Solutions Inc

Location: Philadelphia, PA

Posted Oct 22, 2025

Basic computer literacy and familiarity with email and chat tools. Respond promptly and professionally to customer inquiries via email and chat platforms.

Patient Call Center Representative

Company: Chicago Cardiology Institute

Location: Oak Park, IL

Posted Oct 22, 2025

Data entry, patient recall and general clerical duties. Answering telephones, scheduling patient appointments, and directing calls to appropriate areas.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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