Customer Satisfaction Jobs

802,484 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Communications & Marketing Manager

Company: HEALTHIERHERE

Location: Seattle, WA

Posted Oct 22, 2025

Co-develop and implement integrated communications and marketing strategies, driving timelines, tactics, and cross-functional coordination to ensure on-time, on…

Event Security Staff

Company: Traba

Location: Phoenix, AZ

Posted Oct 22, 2025

Provide excellent customer service by greeting guests, answering questions, and assisting with special requests during the event.

Security Officer - Construction

Company: GardaWorld Security Services U.S.

Location: Las Vegas, NV

Posted Oct 22, 2025

You have a valid Driver's License and clean driving record. You have a valid PILB in hand. You are able to patrol the areas using the tools that can include car…

Wellness Cust Service Rep

Company: HEB

Location: San Antonio, TX

Posted Oct 22, 2025

Appropriately triages calls for best resolution; documents / routes calls appropriately. As a Wellness Customer Service Rep, you'll triage incoming calls to…

Event Security Staff

Company: Traba

Location: Phoenix, AZ

Posted Oct 22, 2025

Provide excellent customer service by greeting guests, answering questions, and assisting with special requests during the event.

Officer Security | 2pm-1030am

Company: UF Health

Location: Jacksonville, FL

Posted Oct 22, 2025

Required Licensure/Certifications:- Valid Florida or Georgia Drivers license with clean record, or violations not exceeding maximum points as provided in…

Business Data Analyst

Company: Associa

Location: Richardson, TX

Posted Oct 22, 2025

Present findings in a clear, engaging manner to both technical and non-technical audiences. Bachelor's degree in Business, Data Analytics, Statistics, Economics…

Pharmacist - Specialty Pharmacy (Closed Weekends/Holidays)

Company: CVS Health

Location: Philadelphia, PA

Posted Oct 22, 2025

Active Pennsylvania pharmacy license that is in good standing. Our Pharmacists ensure the accurate delivery of pharmaceutical care services, which include drug…

Assistant Project Manager

Company: A.R. Mays Construction

Location: Scottsdale, AZ

Posted Oct 22, 2025

Maintains a positive working relationship with all owner and design team representatives assigned to the job. Updates draft of monthly owner payment application…

data scientist (Seattle, WA - U.S.)

Company: Starbucks

Location: Seattle, WA

Posted Oct 22, 2025

Experience with data visualization tools and techniques (e.g., Tableau, Power BI) to communicate insights effectively to technical and non-technical audiences.

Accountant

Company: Aramark

Location: Philadelphia, PA

Posted Oct 22, 2025

The accountant is responsible for the general ledger month-end close of a portfolio of accounts, which includes: review and follow-up of monthly financial…

Event Security Staff

Company: Traba

Location: Scottsdale, AZ

Posted Oct 22, 2025

Provide excellent customer service by greeting guests, answering questions, and assisting with special requests during the event.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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