Customer Satisfaction Jobs

802,484 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Retail Customer Service Associate

Company: FedEx Office

Location: Austin, TX

Posted Oct 22, 2025

Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change. Assists in the training of store team members.

Truck Driver CDL A Solo Regional

Company: Ryder System

Location: Phoenix, AZ

Posted Oct 22, 2025

Ensuring compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines. Hours Per Week: 40 + hours per week.

Fabrication Welder / ATDM

Company: BAE Systems

Location: Jacksonville, FL

Posted Oct 22, 2025

Other tasks include the welding of outfitting items such as electrical cableways, brackets, watertight hatches/doors and many other components in accordance…

Project Manager

Company: Luma Health

Location: Chicago, IL

Posted Oct 22, 2025

Bachelor's Degree or related field. Serve as the project owner and main customer liaison throughout the implementation process, ensuring clear communication and…

Armed Security Guard

Company: 7SECURE LLC.

Location: New York, NY

Posted Oct 22, 2025

7SECUREi s a premeire security firm focused on delivering a customer service oriented security protection for businesses and patrons in the New York and New…

Security Officer - Flex Financial Patrol

Company: Allied Universal®

Location: San Antonio, TX

Posted Oct 22, 2025

A valid driver’s license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Floor Burnisher - Floor Technician (1st Shift) @ Baylor University Medical Center - Dallas, TX

Company: Aramark

Location: Dallas, TX

Posted Oct 22, 2025

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.

Product Insights Analyst

Company: Aristocrat

Location: Las Vegas, NV

Posted Oct 22, 2025

As the team owner of SQL data analysis and PowerBI/Looker dashboarding, you will explore a variety of product, market, platform, and game content data by…

Event Security Staff

Company: Traba

Location: Phoenix, AZ

Posted Oct 22, 2025

Provide excellent customer service by greeting guests, answering questions, and assisting with special requests during the event.

Data Project Manager

Company: Vaco by Highspring

Location: San Antonio, TX

Posted Oct 22, 2025

The ideal candidate has experience managing data movement or integration projects, driving milestones, and serving as the liaison between business and technical…

Project Manager - HR (Hybrid)

Company: United Airlines

Location: Chicago, IL

Posted Oct 22, 2025

Program design and implementation skills required. Measure project performance using appropriate tools and techniques in order to monitor the progress of the…

HVAC/R Service Technician - Light Commercial

Company: CoolSys

Location: San Diego, CA

Posted Oct 22, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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