Customer Satisfaction Jobs

802,484 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Seasonal Part Time Sales Help

Company: Lids

Location: Las Vegas, NV

Posted Oct 22, 2025

Participate in store maintenance per the current visual guidelines including: proper merchandising, signage and store cleanliness.

1099 Cabinet Refacing

Company: Renuity

Location: Jacksonville, FL

Posted Oct 22, 2025

Must have a valid driver’s license. Communicate with management at the end of an installation to ensure customer satisfaction and authorize final payments.

Data and Financial Reporting Analyst

Company: Infosys

Location: Dallas, TX

Posted Oct 22, 2025

This role requires strong technical proficiency in SQL, Tableau, Smartsheet, and Excel, along with a solid understanding of financial and operational…

DAY PORTER

Company: Advanced Inc

Location: Seattle, WA

Posted Oct 22, 2025

The Day Porter will ensure that our facility remains a welcoming and sanitary space for visitors, and staff. Perform routine cleaning tasks, including sweeping,…

Amazon Connect Contact Center Lead

Company: Infosys

Location: United States

Posted Oct 22, 2025

Strong understanding of contact center operations, Conversation design and technologies. Familiarity with CI/CD pipelines and Infrastructure as Code (IaC) tools…

Software Engineer - Data (Hybrid)

Company: Sumitomo Mitsui Banking Corporation

Location: Scottsdale, AZ

Posted Oct 22, 2025

This entry-level role is ideal for recent graduates or early-career professionals eager to learn and contribute to building data platforms for our credit card…

Distribution Center Janitor

Company: Goodwill Industries of San Diego County

Location: San Diego, CA

Posted Oct 22, 2025

To succeed in this position, an individual must be able to perform each essential duty satisfactorily. At Goodwill we live and breathe our Core Values of…

Copywriter

Company: Caterpillar

Location: Chicago, IL

Posted Oct 22, 2025

Degree in a relevant field and experience in a creative role within an agency or in-house corporate environment or equivalent working experience.

Marketing Coordinator

Company: UFC

Location: Las Vegas, NV

Posted Oct 22, 2025

Proven ability to develop and implement both strategic and tactical initiatives. Bachelor's degree in a related field, or equivalent work experience.

Service Welder III - Phoenix Products

Company: Ring Power Corporation

Location: Jacksonville, FL

Posted Oct 22, 2025

Maintains a minimum set of tools required for job performance to disassemble and assemble machine components to manufacturer’s specifications.

Implementation Specialist - Casino Table Game (Las Vegas)

Company: NRT Technology Corp.

Location: Las Vegas, NV

Posted Oct 22, 2025

Our solutions include secure payment systems, specialized financial and marketing kiosks, AML compliance tracking and reporting tools, digital gamification and…

Amazon Connect Contact Center Lead

Company: Infosys

Location: United States

Posted Oct 22, 2025

Strong understanding of contact center operations, Conversation design and technologies. Familiarity with CI/CD pipelines and Infrastructure as Code (IaC) tools…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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