Customer Satisfaction Jobs

802,484 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Prodigy HVAC Refrigeration Service Technician

Company: Nextech

Location: Los Angeles, CA

Posted Oct 22, 2025

Diagnose and repair electronic, mechanical, and electrical components of these systems. 2+ years of recent HVAC/R Technician field experience.

Xactimate Estimator and project manager for Restoration Projects $75k+

Company: RISK FREE SERV LLC

Location: San Diego, CA

Posted Oct 21, 2025

Determine the key variables for cost and conduct research to determine expected labor and materials costs. Ability to forecast building costs and knowledge of…

Marketing Director

Company: XTHINGS LLC

Location: Fremont, CA

Posted Oct 21, 2025

Bachelor’s degree or above in Marketing, Communications, Business, or related field. Strong leadership and cross-functional collaboration skills; comfortable…

Sous Chef

Company: Sphere Entertainment Group, LLC

Location: Las Vegas, NV

Posted Oct 22, 2025

Collaborates to design and implement menu planning for the teams being mindful of creativity and food allergies. Bi-lingual in Spanish is preferred.

Security Guards

Company: WATCH GUARD 24/7 LLC

Location: New York, NY

Posted Oct 22, 2025

Rooftop high profile bar post with continuous guest interaction. Must have prior high-end hotel experience. Must have 5 star Hotel hospitality experience.

Brand Designer

Company: Wonderist Agency

Location: San Diego, CA

Posted Oct 22, 2025

Lead design or strategy calls and maintain regular communication to build strong relationships.‍. Bachelor’s or master’s degree in Graphic Design, Visual Arts,…

CNC Machinist - 2nd Shift

Company: LoneStar Fasteners

Location: Spring, TX

Posted Oct 22, 2025

Combined, LoneStar Fasteners hold over 300 years of expertise in sales, manufacturing and coating experience, covering all aspects of the manufacturing and…

Machinist

Company: ASR INTERNATIONAL

Location: Nellis AFB, NV

Posted Oct 21, 2025

Skilled in adapting, setting up, and operating a variety of conventional machine tools and attachments to perform special and precise machining operations by…

Prodigy HVAC Refrigeration Service Technician

Company: Nextech

Location: Jacksonville, FL

Posted Oct 22, 2025

Diagnose and repair electronic, mechanical, and electrical components of these systems. 2+ years of recent HVAC/R Technician field experience.

Prodigy HVAC Refrigeration Service Technician

Company: Nextech

Location: San Antonio, TX

Posted Oct 22, 2025

Diagnose and repair electronic, mechanical, and electrical components of these systems. 2+ years of recent HVAC/R Technician field experience.

Senior Product Marketing Manager

Company: Scribd

Location: Jacksonville, FL

Posted Oct 22, 2025

In the state of California, the reasonably expected salary range is between $123,500 [minimum salary in our lowest geographic market within California] to $…

Guest Services Representative I - Remote

Company: Tommy Bahama

Location: Phoenix, AZ

Posted Oct 22, 2025

Represents Tommy Bahama through direct and professional interaction with our guests both verbally and in writing. Satisfactory credit and background check.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages