Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Low Voltage Project Manager

Company: Bold Low Voltage

Location: Mill Creek, WA

Posted Oct 21, 2025

Valid WA driver's license and good driving record. BOLD* Low Voltage is a low voltage electrical contractor specializing in new construction multifamily…

Identity & Access Analyst II

Company: University of Texas at Arlington

Location: Arlington, TX

Posted Oct 21, 2025

The Identity Access Management (IAM) Specialist II supports the design, implementation, and maintenance of identity, access, and authentication systems across…

Customer Service Representative

Company: Lickety-Split

Location: Ponte Vedra Beach, FL

Posted Oct 21, 2025

Perform happy checks in real time to ensure world class service. Must be a people person who enjoys providing a world class customer experience.

Customer Service Representative

Company: Magnum LTD (ND)

Location: Elk Grove Village, IL

Posted Oct 21, 2025

Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by state…

HVAC Service Technician

Company: Tempo Air

Location: Irving, TX

Posted Oct 21, 2025

Operate hand tools, power tools, gauges and measuring equipment to perform service of the unit. Ability to competently use a variety of gauges, meters,…

Personal Lines Customer Service Representative

Company: Kirk Miller Insurance Agency

Location: San Diego, CA

Posted Oct 21, 2025

Handle cash transactions and ensure accurate cash handling procedures are followed. Proficiency in data entry and computer systems is essential for maintaining…

Coordinator, Marketing Operations

Company: ebbo

Location: United States

Posted Oct 21, 2025

Bachelor’s degree in Marketing, Computer Science or a related field; recent graduates or candidates with up to 3 years of experience in a marketing or technical…

Staff Pharmacist Hybrid

Company: Orsini Pharmaceutical Services

Location: Elk Grove, IL

Posted Oct 21, 2025

Candidate must be licensed in the state of Illinois. Additional multi-state licensure preferred. Ensuring compliance with federal, state and local laws and…

Customer Service Representative

Company: Cintas

Location: Chicago, IL

Posted Oct 21, 2025

Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and…

.Net Solutions Architect

Company: W3Global Canada, Inc

Location: California

Posted Oct 21, 2025

Ability to "connect the dots" when it comes to large system design and understand, communicate, and solve for enterprise scale technical integration concerns.

Security Officer - MGM Yonkers

Company: MGM Resorts

Location: Yonkers, NY

Posted Oct 21, 2025

Must possess a valid driver's license. As a Security Officer, you'll play a critical role in safeguarding the well-being of guests, employees, and assets while…

Outcomes Analyst IV

Company: Concentra

Location: Addison, TX

Posted Oct 21, 2025

Must have good database experience to manipulate large data sets for analyses, in addition to ability to recommend and implement strategic technical plans and…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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