Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Junior Digital Graphic Designer

Company: Michael Kors

Location: New York, NY

Posted Oct 21, 2025

Candidates should be passionate about the fashion or online retail spaces, familiar with current design trends across digital experiences, and have a keen eye…

HVAC Technician - Jacksonville, FL

Company: First Mechanical

Location: Jacksonville, FL

Posted Oct 21, 2025

Valid social security card, driver’s license and clean driving record. Technical degree or certification preferred.

Customer Care Representative - Onsite

Company: Teleperformance USA

Location: Las Vegas, NV

Posted Oct 21, 2025

Answering inbound telephone calls, chat, email & reviews in a skills-based environment where transactions range from call transfers to in-room work order…

Technical Product Owner / Software Development Expert

Company: Emergent Software

Location: San Antonio, TX

Posted Oct 21, 2025

Experience operating as the liaison between agile development teams and users in defining requirements, performing business analysis, and driving delivery in…

Data Analyst III

Company: Texas Department of Transportation

Location: Austin, TX

Posted Oct 21, 2025

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle. The use of technical tools such as Excel, Access, SQL and…

Unarmed Security - Split Shift

Company: Platinum Security

Location: San Diego, CA

Posted Oct 21, 2025

Protect company property and ensure the safety of employees, tenants, and visitors. Respond promptly and professionally to incidents and emergencies.

Professional Sales Consultant

Company: La-Z-Boy Furntiture Galleries

Location: San Antonio, TX

Posted Oct 21, 2025

Greet and engage guests to understand their style, needs, and budget. We’re looking for friendly, motivated, and design-minded individuals who love helping…

House Cleaner

Company: Magical Cleaning

Location: Jacksonville, FL

Posted Oct 21, 2025

Maintain a high level of customer service by being courteous, respectful, and responsive to client inquiries. Handle laundry duties, including washing, drying,…

Welder - Day Shift

Company: Siemens Energy

Location: Houston, TX

Posted Oct 21, 2025

Blueprint Reading: Ability to read and interpret blueprints, schematics, and technical drawings to understand welding requirements and specifications.

Customer Service Representative

Company: Kane Partners LLC

Location: Hatfield, PA

Posted Oct 21, 2025

In this role, you’ll handle 15–20 calls per day, process and track orders, and communicate directly with customers and internal teams to ensure accuracy and…

Security Officer Day Shift and Afternoon shift

Company: United Protective Services

Location: Houston, TX

Posted Oct 21, 2025

The candidate must be customer service oriented, must be willing to greet people with a warm smile and assist all visitors with entry.

Pharmacist/ Pharmacy Manager

Company: Pyramids Pharmacy

Location: Pearland, TX

Posted Oct 21, 2025

Comply with state and federal laws pertaining to prescription preparation and dispensing. Must have the ability to read, analyze and interpret common scientific…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages