Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Wireless Sales Specialist

Company: Alamo City Telecommunications

Location: San Antonio, TX

Posted Oct 21, 2025

Ability to work independently and as part of a team, specifically being able to answer questions and problem-solve based on training knowledge provided.

Customer Support Representative

Company: TE Consulting

Location: San Jose, CA

Posted Oct 21, 2025

Engage with customers daily to answer questions, explain products, and provide service solutions. Handle customer account updates, billing inquiries, and…

Staff Pharmacist Hybrid

Company: Orsini - Rare Disease Pharmacy Solutions

Location: Elk Grove, IL

Posted Oct 21, 2025

Candidate must be licensed in the state of Illinois. Additional multi-state licensure preferred. Ensuring compliance with federal, state and local laws and…

Data Analyst IV

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Oct 21, 2025

Graduation from an accredited four-year college or university with major coursework in data science, business analytics, computer science, computer information…

Union Welder

Company: Ferguson Enterprises, LLC

Location: Maspeth, NY

Posted Oct 21, 2025

If you have welding experience coupled with a commitment to great customer service, this is the position for you! 0-5 years welding experience preferred.

Customer Service Representative

Company: EnerStaff LLC

Location: Jacksonville, FL

Posted Oct 21, 2025

Proficient with high volume data entry. Clear, professional communication and cross-functional collaboration. Pay Range:* $20–$23/hour (flexible as needed).

Warehouse Associate

Company: Kellermeyer Bergensons Services

Location: Austin, TX

Posted Oct 21, 2025

Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe…

PHL Airport Retail Sales Associate/Customer Service/Cashier

Company: Onsite Retailers

Location: Philadelphia, PA

Posted Oct 21, 2025

Know basic store layout to assist customers in selecting products and answer customer questions about the entire store. Effectively operate a cash register.

Bilingual CSR Insurance Rep

Company: Cavender Buick GMC North

Location: San Antonio, TX

Posted Oct 21, 2025

*Customer Support:* Handle inbound service calls, emails, and texts from policyholders with professionalism and empathy. Insurance sales: 1 year (Required).

Paid Media Data Analyst

Company: Microsoft

Location: Redmond, WA

Posted Oct 21, 2025

Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 2+ years experience in data…

Hvac Residential Service and Maintenance Technician

Company: Air Care Cooling and Heating, LLc

Location: Mesa, AZ

Posted Oct 21, 2025

Clean driving record & valid driver’s license. Own HVAC tools and have an EPA certification. Run service and maintenance calls for residential HVAC systems.

Sales Support & Customer Service Supervisor

Company: ACON Laboratories

Location: San Diego, CA

Posted Oct 21, 2025

Bachelor’s degree in business management or related field. Collaborate closely with the sales team to provide them with the necessary tools, information, and…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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