Customer Satisfaction Jobs

802,647 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Service Electrician - Residential Wireman

Company: Mend Services

Location: Buda, TX

Posted Oct 20, 2025

Residential Wireman Electrician license or equivalent certification. Ensure compliance with local, state, and national electrical codes and regulations.

Bathroom Installer

Company: Premier Home Pros

Location: West Caldwell, NJ

Posted Oct 20, 2025

Basic knowledge of hand tools and power tools. Must have a valid smart phone or smart device in order to receive work orders and update our CRM.

HVAC Selling Technician (Make up to $200k+)

Company: Schwartz & Company

Location: Las Vegas, NV

Posted Oct 20, 2025

*EPA certification required* (NATE certification preferred). Perform residential service calls, maintenance, and system diagnostics. Paid time off and holidays.

Junior Electrical Estimator (Will Train an Electrician!)

Company: Premier Technology Group

Location: Houston, TX

Posted Oct 20, 2025

Strong knowledge of electrical (NEC), construction, and cost analysis. A field electrician or Journeyman looking to get into estimating!

PRN Pharmacist

Company: NPS Pharmacy

Location: Dallas, TX

Posted Oct 20, 2025

Pharmacist license in good standing in state of Texas. Answer incoming and outbound calls to patients, case managers, providers, insurance companies, etc.

Journeyman Service Electrician

Company: Mend Services

Location: Buda, TX

Posted Oct 20, 2025

Journeyman Electrician license or equivalent certification. Ensure compliance with local, state, and national electrical codes and regulations.

Senior Tax Manager – Settlement Fund Compliance

Company: ARCHER Systems, LLC

Location: Dallas, TX

Posted Oct 20, 2025

Liaise with the India-office Tax Manager to ensure processes and procedures are in place to remain in compliance with all relevant tax regulations including…

Plumbing Technician

Company: Rakeman Plumbing

Location: Las Vegas, NV

Posted Oct 20, 2025

Valid Nevada drivers license with clean driving record. Ability to handle plumbing tools and equipment (pipe wrenches, pipe cutters, wirsbo tool, Ridgid Pro-…

Service Plumbers

Company: Rakeman Plumbing

Location: North Las Vegas, NV

Posted Oct 20, 2025

Valid Nevada drivers license with clean driving record. Ability to handle plumbing tools and equipment (pipe wrenches, pipe cutters, wirsbo tool, Ridgid Pro-…

Ammonia Refrigeration Technician

Company: C&L Refrigeration

Location: Los Angeles, CA

Posted Oct 20, 2025

Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers,…

Client Engagement Specialist

Company: Confidential

Location: Jamaica, NY

Posted Oct 20, 2025

As needed, assist with returning voicemails for other virtual clinics and incoming calls. BA in related healthcare field or minimum two years related work…

Installation Field Engineer – (Dallas)

Company: CSF International

Location: Dallas, TX

Posted Oct 20, 2025

This role also performs installations, in-field part designs and surveys, job punch list items, and “post scope” audits to close out projects.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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