Customer Satisfaction Jobs

802,647 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Housekeeping Assistant

Company: Desert Cove Nursing Center

Location: Chandler, AZ

Posted Oct 20, 2025

Make independent decisions when circumstances warrant such action. As an important member of our team, the Housekeeping Aide performs day-to-day housekeeping…

Housekeeping Assistant

Company: Life Care Center of Kirkland

Location: Kirkland, WA

Posted Oct 20, 2025

Make independent decisions when circumstances warrant such action. As an important member of our team, the Housekeeping Aide performs day-to-day housekeeping…

Brand Ambassador – Event Sales Team

Company: BOL Partners Inc

Location: Long Beach, CA

Posted Oct 20, 2025

Comprehensive training and ongoing support to help you succeed. *Sales Delivery:* Drive sales through product recommendations and sign-ups, helping customers…

HVAC/Refrigeration Technician

Company: C&L Refrigeration

Location: Los Angeles, CA

Posted Oct 20, 2025

Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers,…

Luxury Residential Security New York, NY Overnights

Company: Maverick Concierge

Location: New York, NY

Posted Oct 20, 2025

You will be responsible for assisting guests with outstanding customer service. The ideal candidate must have excellent communication skills, multi-tasking…

HVAC/Refrigeration Technician

Company: C&L Refrigeration

Location: San Diego, CA

Posted Oct 20, 2025

Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers,…

Residential Service Electrician

Company: Sila Heating & Air Conditioning

Location: King of Prussia, PA

Posted Oct 20, 2025

Troubleshoot, diagnose, install and repair electrical components in a residential environment. Excellent problem-solving skills and the ability to diagnose…

HVAC Service Technician

Company: Adam Mechanical Heating - Air Conditioning & Plumbing Services of Havertown

Location: Havertown, PA

Posted Oct 20, 2025

Clean driver’s license, ability to pass a drug screening, and criminal background check in accordance with state laws. Use of company truck and cell phone.

Customer Care Associate I - (Limited Term)

Company: Las Vegas Valley Water District

Location: Las Vegas, NV

Posted Oct 20, 2025

They will be responsible for verifying customer account information, submit emergency and non- emergency requests for field service orders for meter repairs,…

HVAC Mechanic

Company: Matrix HVAC

Location: San Diego, CA

Posted Oct 20, 2025

Valid driver's license with a clean driving record. Strong technical and problem-solving skills for HVAC system diagnosis and repair.

Coordinator, Marketing

Company: American Airlines

Location: Dallas, TX

Posted Oct 20, 2025

Ability to work with cross-functional groups and develop relationships with key stakeholders. Build Adobe dashboards to track marketing performance and develop…

Entry-Level HVAC Maintenance Tech

Company: Weather Engineers

Location: Jacksonville, FL

Posted Oct 20, 2025

Engage in tasks like cleaning drain lines, changing filters, and getting hands-on with moving and electrical components.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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